Vent Masters

Air Duct Cleaning, Dryer Vent Cleaning, Chimney Sweep,

About us

Since 1998, Vent Masters Pro has provided professional HVAC system/duct cleaning, dryer vent services and minor ductwork repairs for homeowners across Middle Tennessee. Our only focus is our customers! Our service area includes all homes from Nashville to Franklin to Clarksville to Chattanooga! It’s not the most glamorous job, but it’s certainly an important one. Breathing clean, sanitized air shouldn’t be a luxury. We use the latest technology and equipment to clean and purify the heating/cooling systems and ductwork for our customers. An efficient, worry-free heating and cooling system will greatly enhance the air quality of your home. We are dedicated to the comfort and safety of your family’s home air conditioning system. Our Five-Star cleaning service not only helps you breathe easier, but regular maintenance can also save you money on cooling and heating costs. Give us a call, and let us prove it to you! And please, do not put off cleaning your dryer vents and ductwork! Bird nests, lint debris and other blockage not only increase fuel costs, but they also create fire hazards. This regular maintenance could actually save your home and life! Plus you’ll save 50% Off when you combine it with the HVAC and ductwork service! We know you have choices, and we work hard to earn your trust. Our reputation of satisfied customers is built on exceeding expectations. We’re reliable, affordable and dependable. Give us a try, and let us earn your trust! “We guarantee to meet or beat any competitor pricing – every time!” Owner Operated. No Subs. Charges Determined by the Job. No Travel Charges.

Business highlights

27 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Air Duct Cleaning Dryer Vent Cleaning Complete HVAC Inspection System & Cleaning Air Duct Sanitizing and Deodorizing Complete Air Duct Inspection and Repair Installation of UV Light for total home air purification – Eliminates the need for individual room air purifiers. Replacement of Return and Exhaust Vents

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo

Photos of past projects

Reviews

4.9293 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 126-150 of 293 reviews

Alex K.
07/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Good. Upsold me on a $100 add on service.
Description of Work: Cleaned duct work and dryer vent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Laura J.
06/2015
5.0
air duct cleaning
  + -1 more
Arrived on time. Worked very efficiently. We were very satisfied with the job that was performed.
Description of Work: Cleaned and sanitized duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Vanessa V.
06/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Great job and pointed out amount of lint accumulated could have led to fire. Suggested cleaning be done more often.
Description of Work: Cleaned dryer vent and back of dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William D D.
05/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Very professional and thorough. I was well pleased with all of their service. I had used them before for dryer vent cleaning but this time I used them for air vents also. I would use them any time I need these services.
Description of Work: Cleaned all air vents and dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Monica W.
05/2015
4.0
dryer vent cleaning
  + -1 more
Dryer vent clogged. Came to clean out from outside. MY FAULT he didn't come inside. He came back out at no charge when it was still clogged. Nice guy. Fair.
Description of Work: Cleaned out bird nest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from Vent Masters
In response to this review. The job was completed and the customer was very happy when I left. The airflow in the dryer was perfect. Two weeks later there was a new problem with the dryer. I tried to ask the customer to check a couple of things before we made plans to return but she was in a hurry and did not want to talk and hung up to telephone. We would have been happy to return but she was already angry and believed we had not done a proper job. If there is ever a problem we will always be happy to return but sometimes additional information is needed so that we can address the issue properly. Thank you for giving us the opportunity to respond to this unhappy issue. We always work for an "A" here at Vent Masters.

Lisa S.
05/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Chris was very prompt and professional. He explained everything and offered advice on some things long term that needed to be done, but I never felt pressured. I plan on having him back to replace our pipe this year also! Very pleased!
Description of Work: Had my dryer vent cleaned and hose and outside cover replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Joe C.
04/2015
5.0
dryer vent cleaning
  + -1 more
Excellent service. He was here when he said and was up front about any additional costs.
Description of Work: Cleaned out dryer vent, and replaced the vent housing on the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharon R.
04/2015
5.0
dryer vent cleaning
  + -1 more
It was great. Their professionalism was fine.
Description of Work: We used Vent Masters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Gaetano C.
03/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Chris was amazing, he knew his stuff and was very informative. Liked him enough that I scheduled air vent cleaning for my intire house. Would definitely recommend him to friends.
Description of Work: Cleaned dryer vent, replaced hoses, installed new vent cover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Karen C.
03/2015
5.0
air duct cleaning
  + -1 more
It was great. There were some scheduling conflicts but we worked through them and Chris came out at a time when he normally would not have; I appreciate the extra effort to squeeze me in. Chis did a great job of explaning the process and recommend other services; I appreciate that he did not pressure me to get the other services done, he only mentioned them.
Description of Work: Cleaned 6 air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Barbie L.
03/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Chris called when he was on his way and he showed up on time. My dryer vent was not easy to clean because it vents out through the roof of my town home. Chris wasted no time getting to work on my clogged dryer vent. When Chris was finished he showed me what he had done and it looked so much better. Chris was so professional and helpful that I asked his advice on a project I was working on and not only did he give me good advice, he took 20 minutes of his time to help me place the wood supports in my kitchen pantry. What a nice guy. I have been telling everyone how important it is to clean out their dryer vent. and to call Chris Rogers at Master Vent to get the job done. My clothes are drying faster now saving me time and money.
Description of Work: Chris Rogers cleaned out my dryer vent and replaced some old parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Christina C.
02/2015
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were professional and on time but ended up charging me for things wasn't aware of.
Description of Work: They cleaned out our vents and replaced some duct work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

HEIDE J.
01/2015
5.0
air duct cleaning
  + -1 more
CHRIS Rogers came to clean my air vents on sat jan 17,20`5. while doing so he pointed out all the built up mold in my air ducts and the damage to them. I decided to have all of them replaced. Chris came back today jan 22,2015 to replace all. he did an excellent job both days, is extremely courteous and efficient in all he is doing., I am highly recommending him to anyone.
Description of Work: air vent cleaning duct replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Leonard L.
01/2015
5.0
air duct cleaning
  + -1 more
Everything was performed as expected. Service techs were on time and professional. I am pleased with the service and the price.
Description of Work: Cleaned/Sanitized all vents and return register

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Sarah P.
12/2014
5.0
air duct cleaning
  + -1 more
He showed up promptly, and was very professional. We will definitely use this company again in the future.
Description of Work: Cleaned out all vents and air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Ryan M.
12/2014
5.0
air duct cleaning
  + -1 more
Chris did a great job! He cleaned out our system, helped me understand how to maintain it and even patched up some problems. He identified concerns around our system and gave us knowledge to address them. He was a pleasure to work with and I recommend him completely. His business is now my go-to shop for all HVAC needs. Thanks for the help today Chris!
Description of Work: - Clean systems - Repair broken register - Repair holes in return - Install UV light - Educated me on concerns in the system - sealed unconnected returns

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$743

Robert G.
11/2014
5.0
dryer vent cleaning
  + -1 more
The tech was very nice and knows his business. He did a really great job! I have recommended this company to my neighbors and would use them again in the future.
Description of Work: They cleaned out our dryer duct and serviced the duct ending on top of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn M.
11/2014
3.0
air duct cleaning
  + -1 more
Did a fair job of cleaning ducts. Just hooked up a blower and blew air through the ducts at a high speed. Don't think it is very profession to advertise a $149 duct cleaning, sanitising and when they come, oh the return are extra, and cleaning heating coil inside is extra. Wish i would have been told this up front. Left some type of dirty liquid around the return air vent that stained the new paint i had done. Had to clean around the area and repaint. Registers also not included in price. Overall, glad i had them do it, but not happy with the communication or final price.
Description of Work: Duct work cleaning and sanitizing, and also cleaned return air and inside heating coil.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$200

Daniel M.
10/2014
4.0
air duct cleaning
  + -1 more
He was punctual and responsive. However, he was rushing a lot and has been on the phone for longer period which made me suspicious that he was focusing on his job.
Description of Work: He cleaned my vent.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Eddie R.
09/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Contractor did an excellent job communicating when he would arrive (and arrived on time!), cleaning out the line, explaining options for improvement and safety, etc. Great job. Received a quote from another provider for more than double the cost. No hesitation to use Vent Masters again at all.
Description of Work: Cleaned out dryer vent line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen W.
09/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They were wonderful. Because of unseen circumstances, they arrived while a barbecue was happening! They even had suggestions about my husband's barbecuing techniques -- appreciated but not followed.
Description of Work: Cleaned out a dryer vent that had not been for YEARS!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John "Matt" Y.
09/2014
5.0
dryer vent cleaning
  + -1 more
Chris did great, would recommend. He blew out a tons of built-up lint and even a bird's nest!! People should get their dryer exhaust vents cleaned out periodically. He noted that my exhaust pipe is only 3 inches diameter and building codes call for 4 inches. Will be good to get that replaced so that if I get a newer model, higher capacity dryer that it would not be an issue. For the $99 coupon deal, do read the disclaimers on the right of the screen when you purchase it - that there will be additional charges (in my case $25 each) for each issue that might arise - such as 1) use of a ladder 2) more than two bends or 3) vent clogged by a bird or 4) vent over ten feet long. Overall recommend, people should clean their vents to keep their dryers working efficiently.
Description of Work: Cleaned dryer vent exhaust pipe, replaced hose from dryer to exhaust pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dawn C.
08/2014
5.0
air duct cleaning
  + -1 more
.Great! My dryer is working so well! It is amazing how little time I now need to dry the laundry.
Description of Work: Corrected exhaust pipe, repaired vent and cleaned an enormous amount of lint build up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Datanya M.
08/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
It was taking 2 hours to dry a load of clothes because the dryer was not venting properly. He was able to slot us in on a Friday so that we could get clothes washed and dried over the weekend. It was excellent service and a fair price because this was not just a cleaning but actually a replacement of some of the duct work.
Description of Work: He had to replace part of my dryer vent that was causing lint and water to backup in the vent pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

ramona P.
07/2014
2.0
air duct cleaning
  + -1 more
He wanted to charge extra for other services. When I started questioning about the other services, he was short with me. I'm not going to use him and have requested a refund for the Big Deal.
Description of Work: I purchased a Big Deal for Air Duct Cleaning Including Sanitizer for $150!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0

$150

Response from Vent Masters
I would like to respond to this review. The information is not correct. The customer purchased the wrong coupon for the service needed. I was never short with this customer and was very clear as to what she really needed for her air duct system cleaning. I made recommendations to the customer as to the proper service required and at first she scheduled the appointment. Later I received an email telling me the appointment needed to be cancelled. I contacted the customer to ask why she cancelled so I could possibly help her but she was very agitated on the phone and spoke to me in a very unfriendly voice as if I had done something wrong. I tried to help and was never rude or unfriendly. I try to always treat my customers with respect and offer the best service possible at the very best price. Once again I will say that you cannot make everyone happy but we will here at Vent Masters still try. To my other customers I am sorry for this "D" rating. We will always work very hard for an "A". To the new customers here please read all the information concerning the coupon you wish to purchase or contact the service provide first to ask questions. The fine print is always provided for you to view also. No secrets here, we will be happy to explain our coupons in great detail before you purchase. Thank you, Vent Masters.

Contact information

779 Dr Wolf Road, Rockland, TN 38581

http://www.ventmasterspro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Chimney Sweep,
Animal Removal

FAQ

Vent Masters is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Vent Masters accepts the following forms of payment: Check,CreditCard,Venmo
Yes, Vent Masters offers free project estimates.
Yes, Vent Masters offers eco-friendly accreditations.
No, Vent Masters does not offer a senior discount.
Yes, Vent Masters offers emergency services.
No, Vent Masters does not offer warranties.
Vent Masters offers the following services: Air Duct Cleaning Dryer Vent Cleaning Complete HVAC Inspection System & Cleaning Air Duct Sanitizing and Deodorizing Complete Air Duct Inspection and Repair Installation of UV Light for total home air purification – Eliminates the need for individual room air purifiers. Replacement of Return and Exhaust Vents
NA

Contact information

779 Dr Wolf Road, Rockland, TN 38581

http://www.ventmasterspro.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM