Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Dale's Heating & Air Inc

Heating and Air Conditioning, Plumbing

About us

Dale's Heating & Air - Ooltewah is a customer focused heating and air-conditioning company that was originally started in 1996. Located in Ooltewah, TN, we employ highly trained people whose goal is to make our company the best service company in The Chattanooga Area. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. License number - TN # 42258.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C. Gas furnaces. Heat pumps. Ventilators. Controls & Thermostats. Humidifiers. Air purifiers. Furnaces. Evaporator coils. Package heat pumps. Gas package units. Unit heaters. Duel fuel units. Fan coils. UV lamps.Install Heat Pump Water Heaters.

Services we don't offer

Window A/C units. Refrigerators. Washer. Dryers. Stoves.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
4%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 176-200 of 200 reviews

Stacy L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you for your feedback and giving Dale's a review. Owner, Dale Taylor

Jeff J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you for your review. Dale Taylor, Owner

Debra V.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Dale's Heating & Air Inc
Thank you for giving Dale's a review Customer feedback is very important to our team. Dale Taylor, Owner

joann J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C system tune up. Very thorough examination and cleanings. Attentive and responsive to questions. Technician was very pleasant and competent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dale's Heating & Air Inc
Thank you for choosing Dale's customer service is very important to us I will share with our team your review. Dale Taylor, Owner

Brad T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned up and rewired fan motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Dale's Heating & Air Inc
Thank you for giving Dale's a review! Dale Taylor, Owner

Linda B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Dale's Heating & Air Inc
Thank you for giving Dale's a review. We go over all feedback from our customers and share with our Team. Customers are the life blood of our Business and all reviews are important to us. Thank you Dale Taylor, Owner

Joseph H.
04/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was told by purchasing the Angie's deal that it would assist in my cost, however it did just the opposite and only added to my costs. I was very disappointed by the service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,400

Response from Dale's Heating & Air Inc
Thank you for your review. I apologize that you were not satisfied with the service you received. No one has contacted us about this, so we were unaware of any issues that arose from the services provided. We strive for satisfaction and would like to help resolve this. If you would like to give us a call, we will be happy to work with you to make you happy. Dale Taylor, Owner

CHRIS W.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Dale's Heating & Air Inc
Thank you for your feedback. I will share with our team. Dale Taylor, Owner

Frederick E.
03/2014
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: He (the technician) wanted to replace the 2T system with a 1.5T system because he said the system was"out of balance", and his price was high.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Dorothea L S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you for your Review. Dale Taylor, Owner

Linda B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Ckd our unit Went great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you for your review I will share with my team your response. Dale Taylor, Owner

john Z.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a thorough job.
Description of Work: I used DALE'S HEATING AND AIR INC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Dale's Heating & Air Inc
Thank you for giving Dale's a review we work hard on giving good customer service and taking care of our customers! Dale Taylor, Owner

Debra V.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
I used Dale's Heating and Air Inc.
Description of Work: I used Dale's Heating and Air Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you for Trusting Dale's with your Heating and Air needs! Thank you Dale Taylor, Owner

Katy H.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
Fine. See above note
Description of Work: Serviced HVAC. Suggested we needed a new unit. Quoted a price. We comparison shopped and found a better price.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Dale's Heating & Air Inc
Thank you for giving Dale's a chance, we are glad to hear that you have made a buying desion that fits your buget. If we can be of any help in the future let us know. Thank you Dale Taylor

Jane E.
06/2013
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: See info above. I wrote a complaint earlier, talked with you staff, and don't want to repeat it all over again.
Rating CategoryRating out of 5

Response from Dale's Heating & Air Inc
We apologize that we were unable to assist you. We strive to do the best we can with the information that we are given. If in the future we can be of help in anyway please give us a call. If you are customer looking to give us a call please look at all our reports when making a decision. Respectfully Dale Taylor Owner

Ugender R.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they fixed a fuse in the unit
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you, Dale Taylor Owner

Tristan K.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
---
Description of Work: Technician took time to answer all my questions and work out a proper solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Karen W.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well
Description of Work: A?C tune-up and install start-up kit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

David W.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding.
Description of Work: We had an A/C and Heating unit installed in our sunroom. We were not sure what to install, but after talking with their sales representative, the decision was so easy. He showed us the exact unit that we needed, and explained every detail to us. We had talked with other companies before we went to Dale’s, and were not impressed with any of them. From the initial consultation to the installation, we could not be happier. Everyone was very professional and worked with us if we needed to make any changes. We would highly recommend them, and we plan on using them again the near future to replace our home heating and air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Dale's Heating & Air Inc
Thank you Member for your kind comments! We at Dale's Heating and Air work hard to provide our customers with the service, value and respect they deserve. Thank you again for your feed back. Sincerely, Dale Taylor, Owner

Ugender R.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
very well
Description of Work: The service technician was very good person found the problem right away and changed the fuse. very courteous and explained all the workings and gave some recommendations. I will use him in the future if need be

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Dale's Heating & Air Inc
Thank you for using Dale's Heating and Air we Love to hear feedback from our customers. Dale Taylor Owner

William T.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
very well.
Description of Work: They checked my unit and found it was low on refrigerant. Added refrigerant and now the unit works.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Dale's Heating & Air Inc
Thank you Customer for your comments we work hard to take care of our customers. Dale Taylor Owner

Jake B.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Dales after my air stopped cooling, they informed me that my heat exchanger had holes and the condensor was leaking. They disconnected the heat due to a posability of carbon monoxide poisoning, cleaned the condenser, and charged the system to get me going until a permanent repair could be made. They called the next day with my repair options. At this time i am currently (and reluctantly) waiting on a contractor from my home warranty company to come out. But the work and service from Dales had been to notch, even taking the time to explain everything to my girlfriend who was home at the time. I will be calling Dales in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you for kind words it is our goal to provide Great service and inform the customer so that they can make a good decison. Dale Taylor Owner

Virginia L.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
The work went well. We were happy.
Description of Work: We needed some repairs on our A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dale's Heating & Air Inc
Thank you for your Positive feedback it is a pleasure to work with you if we can do anything for you in the future, don't hesitate to call. Thank you Dale Taylor

mark D.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed a replacement HVAC unit for my home. Happened to be on one of the coldest days of the year. They worked all day on the installation and did a quality job. Their crew was very concientious. When they asked me how the current unit was performing, I gave them feedback and they improved air flow to one of the rooms that made a noticeable difference. The unit itself has performed very well and significantly lowered my electric bill. They took care of handling the manufacturers rebate. Overall, very responsive, did quality work, easy to do business with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Dale's Heating & Air Inc
Thank you for your interest in our Angie's List rating. We here at Dale's make every effort to give the Customer Professional Service that they can count on. Owner Dale Taylor

Bruce T.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Repair freon leak. Service expert patiently worked with the problem to identify and repair the the coolant leak.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Dale's Heating & Air Inc
Thank you for your Buisness. Owner Dale Taylor

Contact information

PO BOX 359 10404 Lee Hwy, Ooltewah, TN 37363

http://www.justcalldales.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
42258
Trade License Locale
42258
Trade License Authority
State of Tennessee
Trade License Expiration
07/31/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing

FAQ

Dale's Heating & Air Inc is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Dale's Heating & Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Dale's Heating & Air Inc offers free project estimates.
No, Dale's Heating & Air Inc does not offer eco-friendly accreditations.
No, Dale's Heating & Air Inc does not offer a senior discount.
Yes, Dale's Heating & Air Inc offers emergency services.
Yes, Dale's Heating & Air Inc offers warranties.
Dale's Heating & Air Inc offers the following services: Heating & A/C. Gas furnaces. Heat pumps. Ventilators. Controls & Thermostats. Humidifiers. Air purifiers. Furnaces. Evaporator coils. Package heat pumps. Gas package units. Unit heaters. Duel fuel units. Fan coils. UV lamps.Install Heat Pump Water Heaters.
Window A/C units. Refrigerators. Washer. Dryers. Stoves.

Contact information

PO BOX 359 10404 Lee Hwy, Ooltewah, TN 37363

http://www.justcalldales.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM