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Two Maids & A Mop

House Cleaning

About us

Two Maids & A Mop provides residential house cleaning services in Nashville. Call today for your free professional house cleaning quote. Cost is determined by the job. Additional contact name - Kristina Chastain.

Business highlights

22 years of trusted experience

Services we offer

House Cleaning, Deep Cleaning, Move In/Out Cleaning, General Cleanings.

Services we don't offer

Carpet Cleaning, Laundry

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.371 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
7%
3
1%
2
8%
1
10%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 51-71 of 71 reviews

Jim P.
03/2016
1.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Two Maids & A Mop
We have absolutely no record of ever cleaning for you Mr. [Member Name Removed]! Are you absolutely sure it was one of our teams? We always ask for immediate feedback & are always happy to fix any mistakes. If we were the ones who cleaned for you, your feedback would have helped us do a better job moving forward. Our Pay for Performance plan is very important to us.

Jim T.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great company and service

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan T.
03/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Two Maids & A Mop
Thanks so much! Great to hear from you! We truly appreciate your review & look forward to being of service to you again!

Linda J.
05/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning very quickly
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Two Maids & A Mop
Hi [member's name removed] Thank you for the review of your services! It looks like it has been a year since we cleaned for you last. We would love a chance to clean for you again & to make you proud of our work. Please let us know if we can be of service to you again in the future. All My Best- Two Maids & A Mop

Barbara C.
05/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: I've been using this service for nearly 4 years. I completely trust the company. I like the company's mission statement. In truth, some crews are better than others. They do not send the same crews every time. They charge $127 to clean the downstairs only, which includes floors, bathrooms, and dusting. Sometimes the floors don't get thoroughly clean. Sometimes the bathtub doesn't look as clean as other time. In short, consistency is where I give them a 'B' instead of and "A".

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$127

Response from Two Maids & A Mop
Hi (removed member name), We truly appreciate your feedback & the fact you have been with us for so long makes us very proud! Please keep responding to the review emails we send you after every cleaning to help us know how to serve you better. Our goal is always 100% satisfaction & getting the feedback helps us to make that happen! Thanks again!

Stephen B.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Two Maids & A Mop
Thanks for the review! We love being of service to such wonderful clients.

Diana U.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Since I was experiencing low back issues, I asked the girls to concentrate on all the "lower stuff" - kitchen floor, hardwoods, dusting etc. I had only purchased 2 hours, and didn't know what a realistic expectation would be for that amount of time. The girls were great, and did even more than expected. This was a first-time experience for me and I would definitely call again :-) |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Ekene E.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Rebecca J.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Two Maids & A Mop
We thank this Client for her continued monthly service, and for taking the time to rate us on Angie's List. We are always seeking to improve the quality of our cleanings and service. If there is any valuable feedback that would help us improve so that you would think of our quality as A-rated service, please feel free to let us know! We look forward to seeing you next month and continuing to improve your experience with Two Maids & A Mop. Thanks again!

Julie H.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I would absolutely recommend this house-cleaning service to anyone. The ladies that come twice monthly are always very pleasent, respectful, and do a wonderful job cleaning the house. Good Job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Response from Two Maids & A Mop
Thank you so much for your continued business and your kind words. We always enjoy providing service for you, and look forward to seeing you again soon!

Barbara C.
04/2013
5.0
house cleaning
  + -1 more
Overall, I give them a B+.
Description of Work: I have used Two Maids & A Mop for biweekly house cleaning for 10 months. They have very flexible plans, so I switch between deluxe and budget cleanings. This works well in a home with no kids or pets. My favorite quality of the company is the friendliness. I am not usually home when they clean, so I appreciate their security procedures. I can't say every visit is 100% perfect, but I have the opportunity to rate them each week. They change crews, so the same team doesn't clean my house every visit. I enjoy the weekly e-newsletters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$143

Response from Two Maids & A Mop
Thank you for sharing your feedback with us and others. It truly helps us understand what each Customer values in our service. We appreciate that you provide us feedback on your cleanings, and thank you for each opportunity to improve our service for your home. See you soon!

Brenda B.
01/2013
5.0
house cleaning
  + -1 more
They always do an excellent job.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Steve H.
11/2012
5.0
house cleaning
  + -1 more
It went well.
Description of Work: They did a full house clean for me. They did a good job and were friendly, professional and on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim F.
04/2012
5.0
house cleaning
  + -1 more
They did a spring clean and cleaned absolutely every surface in the house. There were two maids and they spent 11 hours cleaning everything. It has made such a difference. The house is amazing. They were really nice and very professional.
Description of Work: They did a spring clean and cleaned absolutely every surface in the house. There were two maids and they spent 11 hours cleaning everything. It has made such a difference. The house is amazing. They were really nice and very professional. They started at the ceiling and wiped down all the walls, door frames, all windows, carpets, every surface and even wiped all nick-nacks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Kimberly F.
04/2012
5.0
house cleaning
  + -1 more
They came in and gave an estimate then set up a date and time for the deep cleaning. Three workers arrived on time and had me take them on a walk through of the house and what I wanted done. They got to work immediately and asked me if there was anything unclear. They started work in the kitchen and worked down the house, including the basement and stairs.They were very efficient and friendly. When they were done, we did a followup walk through and I was very pleased with the results.
Description of Work: Full house deep cleaning service, on site about 4 hours. excellent job, I would definately recommend them to anyone. They were quick but thourogh on the job and very friendly. The $300 was for the first deep cleaning and worth it. Follow up cleanings are much less money wise, but was very well done and complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura D.
11/2011
5.0
house cleaning
  + -1 more
I was very pleased with everything about the visit from Two Maids and a Mop. One of my pet peeves is cleaning people who charge market rates and then clean "really fast". There usually isn't attention to detail. Not so with Two Maids and a Mop! They were there an appropriate amount of time for the money I spent and were detailed in their cleaning. They have a definite plan so you know what you are getting. Very pleased! And I'll use them again.
Description of Work: I had the "premium" cleaning package. My home is two stories, has hardwood, carpet, and kids and pets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Kelly B.
11/2011
5.0
house cleaning
  + -1 more
What a God send!! They went well above our expectations and to walk into a fresh clean house after a very long day was an amazing feeling. We couldn't be more pleased with the job they did. They even hit corners we had forgotten about!! I would recommend them any day of the week and twice on Sunday! Thank you, guys
Description of Work: I am a cancer patient and while I was in surgery, it was arranged that they come in and deep clean.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

julien S.
10/2011
5.0
house cleaning
  + -1 more
went great. got an estimate than they came, on time, and did a great job
Description of Work: Great cleaning by professional and nice staff

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matt M.
10/2011
5.0
house cleaning
  + -1 more
It was a very good experience. They call a few days in advance to remind you that they are coming. They arrive on time, are efficient and have always completed their work in a timely manner. They do a great job.
Description of Work: They did a thorough cleaning of our house, which included cleaning and mopping the kitchen and all bathrooms. Also, they vacuumed and dusted throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

maggie M.
10/2011
4.0
house cleaning
  + -1 more
it was easy and painless to schedule and pay.
Description of Work: it was good. i wish it was $10 cheaper, but i get a good cleaning and i feel very comfortable leaving these people in my house alone.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

Roberta C.
05/2011
5.0
house cleaning
  + -1 more
Two very friendly young women from Two Maids & A Mop arrived promptly on time for my scheduled and before I was out the door on my way to work, they were well engaged in cleaning the house. They asked if I had any special requests and I asked them to break down a few delivery boxes and put them in the recycling bin at my back door. I received a follow-up call from the office manager who had stopped by my house to check the quality of the work. I arrived home to a clean and tidy house, all the boxes broken down and put in the recycle bin as requested and a courtesy note was left on my diningroom table about trouble they had cleaning my blinds. I will be using them again and again! Very pleased with the service performed and the courtesy of the office manager and the cleaners themselves.
Description of Work: I requested a Premier cleaning which included full regular cleaning services plus extra attention paid to dusting all surfaces and dustboards. The floors were swept and mopped, laundry done, dusting was very complete and dishes put in the dishwasher and even little extras were performed at no extra charge. Everything was tidied. Basically everything was done without my having to lift a finger.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2
    • 3(current)

Contact information

388 Harding Pl Ste D, Nashville, TN 37211

www.twomaidsnashville.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Two Maids & A Mop is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Two Maids & A Mop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Two Maids & A Mop offers free project estimates.
Yes, Two Maids & A Mop offers eco-friendly accreditations.
No, Two Maids & A Mop does not offer a senior discount.
No, Two Maids & A Mop does not offer emergency services.
No, Two Maids & A Mop does not offer warranties.
Two Maids & A Mop offers the following services: House Cleaning, Deep Cleaning, Move In/Out Cleaning, General Cleanings.
Carpet Cleaning, Laundry

Contact information

388 Harding Pl Ste D, Nashville, TN 37211

www.twomaidsnashville.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed