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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 65 years and is locally owned and operated. Stanley Steemer is the first carpet cleaning service to earn AAFA certification by The American Asthma & Allergy Foundation, removing an average of 94% of common household allergens from the carpet we clean. Those common household allergens include dust, pollen and pet dander. Stanley Steemer never uses sub-contractors, performs a through background check on all employees and is a drug-free workplace. For more information, or an immediate quote visit www.stanleysteemer.com.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile, grout, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct, hardwood floor refinishing, sales & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
21%
3
13%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 51-72 of 72 reviews

RHONDA B.
08/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirley H.
12/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .......................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Hannaht W.
09/2016
5.0
upholstery cleaning
  + -1 more
.
Description of Work: We used Stanley Steemer to clean some chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan H.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas R.
03/2016
3.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: After the carpet dried it smelt worst before.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


ARTHUR R.
11/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$900

Response from Stanley Steemer
Thank you for allowing us the opportunity to service your cleaning needs. We do work hard to make sure you are completely satisfied with the service we provide and back our work up with a 30 day satisfaction guarantee.

dana B.
09/2015
3.0
carpet cleaners
  + -1 more
.
Description of Work: Did an okay job but the man cleaning was trying to upsell too much.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$149

Response from Stanley Steemer
Thank you for choosing Stanley Steemer for your cleaning needs. We are glad yo hear you were happy with the results and we appreciate you bringing up an important issue. To address your concern of "up selling" it is our position to provide you with the best possible service that we can provide for your cleaning investment. It is difficult for our Customer Service Agents to know when additional services, such as fiber protectants would be a benefit to you as they can not properly asses the condition of your floor covering without performing a visual inspection. This is where our in-home technicians can play a vital roll in not just getting your carpets clean but keeping them that way for a ling time to come which will extend the life of your floor covering. Additionally, although we feel our CSA's are some of the best in the industry, that don't always get the opportunity to share with you all the in-home services we offer, such as hardwood, tile, upholstery cleaning and our1 Year Clean Guarantee Program just to name a few. And please do remember, our policy is to educate our customer to allow them make informed decisions as what is best for their specific needs. And unlike some local competitors, we do not, and will never tolerate high pressure sales or "bait and switch tactics" from any potential Stanley Steemer employee.

Carolette F.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in one room--small Persian rug--and cushions on wicker furniture--great job--

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stanley Steemer
Thank you for taking time out of your day to leave a review for our company. We sincerely appreciate your business and look forward to serving you in the future. Also, don't forget, we also clean upholstery, hardwood and tile flooring and we give all our customers a full 30 DAY warranty on all of our services.

Donnetta B.
06/2014
5.0
carpet cleaners, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Stanley Steemer
Thank you for choosing Stanley Steemer and sharing your experience with others. We look forward to servicing all your floor cleaning needs in the future.

andrew B.
05/2011
5.0
carpet cleaners
  + -1 more
Excellent. Just as promised.
Description of Work: Great work. Very professional. Made suggestions to keep carpets clean. No hard-sell or up-sell on other products or services, which we really appreciated. Kevin Bentley was the tech. He was professional, courteous and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Stanley Steemer
Thank you so much. We hope your carpets are still looking great!

06/2006
3.0
carpet cleaners
  + -1 more
The servicemen from Stanley steamer were efficient and courteous. However, I felt like they did a hasty job. They did not move the furniture while steaming the carpets, and I was disappointed when some stains reappeared a few days later. I would not recommend them.
Description of Work: We had Stanley steamer come and clean all of the carpeting throughout our home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
4.0
carpet cleaners
  + -1 more
I feel Stanley Steemer is good. They completed all my work in a timely manner. They also wore protective shoe coverings so my carpet would not get dirty. The final costs were close to their estimates.
Description of Work: I had Stanley Steemer steam my carpets and scotch guard them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

06/2006
4.0
carpet cleaners
  + -1 more
We contacted Stanley Steemer after having our carpet stretched. The crew was friendly and professional. The cleaners did a very good job. They cleaned underneath the furniture and placed it back in the correct spot again.
Description of Work: Cleaned the carpets. In both the rooms and hallways.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

RANDALL P.
06/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer does an excellent job. I have used Stanley several times in the past. I have always been more than satisfied with the quality of their work.
Description of Work: Stanley Steemer cleaned three rooms and a hallway in my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

AMY I.
06/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer is great. We have used them for a few years now, and I really appreciate how nicely they treat my belongings and me. One thing that's huge with me is that they're concerned with customer service. If something isn't right they'll come out a
Description of Work: Stanley Steemer cleaned all the carpets in our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

06/2006
4.0
carpet cleaners
  + -1 more
Stanley Steemer did not move the furniture to clean under it. They did not take their time to do a good job. The price was very high for what they did. I would not use Stanley Steemer again.
Description of Work: They cleaned the carpets in the living room. They also cleaned the bedroom.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

06/2006
5.0
carpet cleaners
  + -1 more
We have used Stanely Steemer several times. They are always available, punctual and do a great job. I appreciate that they move the furniture for me.
Description of Work: Stanley Steemer cleaned all of the carpeting in three rooms and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

06/2006
5.0
carpet cleaners
  + -1 more
I have been totally satisfied with Stanley Steamer. I have used their services for several years. They usually come once a year, maybe every other year. The quality of the work is excellent, that's why we keep them coming back.
Description of Work: Stanley Steamer cleaned the carpets in all the rooms of my house. This was seven rooms, plus a large closet and two hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

06/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job on my carpets. I am very pleased with the way they turned out. I would use them again when the carpets are in need.
Description of Work: They cleaned most of the carpets in my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

06/2006
5.0
carpet cleaners
  + -1 more
I feel they do a really good job. They move furniture for me. I have a broken ankle, and they are really great with helping out. I use them about every six months, and they are wonderful.
Description of Work: They cleaned the living room, dining room, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Franco I.
06/2006
5.0
carpet cleaners
  + -1 more
I have used them off and on for years. I've always been satisfied with the work preformed. I would highly recommend Stanley Steemers to anyone.
Description of Work: They steamed my carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

06/2006
4.0
carpet cleaners
  + -1 more
There were two men that came, one to clean the carpets and the other to help with the hose. The other helper kept hinting for a tip and I didn't appreciate that.
Description of Work: They cleaned three rooms and the stairs. They also gave me a spot cleaner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150
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Contact information

5000 Linbar Dr Ste 230, Nashville, TN 37211

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Air Duct Cleaning,
Upholstering - Boat & Auto,
Water & Smoke Damage,
Wallpaper Removal,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet, tile, grout, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct, hardwood floor refinishing, sales & installation.

Contact information

5000 Linbar Dr Ste 230, Nashville, TN 37211

www.stanleysteemer.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM