Grassy Roots Landscapes is a full service landscaping company in the metro Nashville area. Our focus is on the residential homeowner who wants to make a single phone call to have everything outside the house taken care of.
Description of Work: General appearance underwhelming. Things only got worse when I agreed to long term contract and literally couldn't tell when they came. The response I got was that since service is only provided once a month it might not look great towards the end of the month. The only time it looked good was after the first "spring cleaning" |In early 2014. I would definitely not use them again.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Darlene M.
12/2014
5.0
landscaping, lawn service, tree service
+ 1 more
unknown
Description of Work: Tilled up and cleaned a section of my yard that was overgrown with small trees and bushes. Saved all the flower bulbs for replanting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brian M.
05/2014
3.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$50,000
Suanne D.
05/2014
5.0
lawn service, tree service
+ 0 more
unknown
Description of Work: Mow, trim, and blow drive, front porch, and patio. Good job and prompt. I will likely use them for other gardening work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
suzanne D.
04/2014
4.0
landscaping
+ -1 more
.
Description of Work: Kyle w/Grassy Roots came out and gave me an estimate. I'm not sure what the average cost would be for what I need so I'm getting a couple of other quotes. If they're all in the same ballpark then I'll use Grassy Roots because they put the extra effort in following up with me.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
kathleen K.
04/2014
4.0
lawn service
+ -1 more
unknown
Description of Work: They gave me an estimate for the work I wanted done but it was more expensive than I had anticipated so did not use them.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Jim A.
04/2014
5.0
lawn service, landscaping
+ 0 more
unknown
Description of Work: The plan was fine. Took a while to set up appointment, but once we worked it our they were timely. They also gave an estimate to implement the plan; however, we plan to do most of the work ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Dan S.
03/2014
4.0
lawn service
+ -1 more
They're fine.
Description of Work: I used Grassy Roots Landscapes. They do my lawn every couple of weeks.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Grassy Roots Landscapes LLC
It's great to hear when customers are happy with their services! Thank you for the kind words!
Katherine W.
04/2013
1.0
lawn service
+ -1 more
didn't
Description of Work: It took SEVERAL calls to make contact. We arranged a date. Then I never heard from them again.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Grassy Roots Landscapes LLC
As a company we have searched our email records, phone records and personal communication records and have been unable to find any evidence that any one of us ever spoke to this customer. We certainly understand and sympathize with her frustration, but believe she did not contact Grassy Roots Landscapes, LLC.
Franklin T.
03/2013
5.0
lawn service
+ -1 more
Plan on using them again.
Description of Work: They were a great company. You can't go wrong with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Grassy Roots Landscapes LLC
Although we do appreciate wonderful reviews like this one, we must admit that we have never done work in Clarksville, TN. It is our belief that this review has been posted to our page in error.
Kelly M.
09/2011
2.0
landscaping
+ -1 more
Very disappointing that I would have to pay for a drawing before getting an estimate for a relatively simple landscaping job. As an update and response to the Provider's Response. A "landscape plan" was a written document to the association, not a $1000 drawing. But, what I really love is the last line - "I was not paid for this time" - he didn't do anything!...why should he be paid. That should tell everyone the mentality and expectation of this company.
Description of Work: Rice seemed to be eager to work when I initially called. Upon in-person discussions with him and discussing work for my front yard (removal of a tree and ivy ground cover, new sod and bushes), he told me that a drawing would be $500-1000 and then he could provide an estimate for the labor and materials. My yard is SMALL and I was not looking for a $1000 drawing to decide if I wanted to use him for the landscaping. Very disappointing based on my initial phone conversations with him.
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from Grassy Roots Landscapes LLC
This member needed a landscape plan to present to her homeowner's association before any work could be performed. I told her I could have a landscape architect create/draw a professional plan for her. I told her it would cost $50 per hour for the landscape architect to create/draw the plan. I told her that the architect would tell her the price of the plan before he began his work. I told her that I would not be the one specifying the cost of the plan. I told her that after the plan was created, I could get her an estimate to install the plan. She got upset when I told her she would have to pay for a professional plan drawn by a licensed landscape architect. I did not know how to create an estimate for a plan that had not yet been created. I gave this member two hours of my time on two different occasions offering ideas about her yard. I was not paid for this time.
WENDY B.
07/2011
3.0
lawn service
+ -1 more
They obviously were competent but have grown too big, too fast.
Description of Work: Work that was done last year was done professionally and quickly at a reasonable price. We requested estimates again this year for similar work and it took a very long time for them to come by to survey to provide us an estimate. They never came back with an estimate and I finally heard from them after sending an e-mail that they were too backed up to get the estimate to us.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$700
Response from Grassy Roots Landscapes LLC
When we peformed work for the members, they were very happy. This year, we could not perform within the member's time frame because we were busy fulfilling prior commitments. When we commit to a job, we get the work completed, and customers, like the member's, are happy.
Heather H.
07/2011
5.0
lawn service
+ -1 more
They have been taking care of mowing my lawn for about 3 months now and it's been LOVELY! I come home every two weeks and the "lawn fairy" has come and made my lawn nice and tidy. I got on the schedule with them within two days of speaking with Rice. The clean off all the walkways and my back deck each time they come and the only evidence I ever have of them being there is a beautiful lawn!
Description of Work: general lawn care
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Catherine C.
06/2011
5.0
lawn service, lawn treatment
+ 0 more
This service is recurring and so far so great. His team of yard maintenance staff reliably arrive to mow and trim and apply the organic pest control and organic fertilizer.
Description of Work: Grassy Roots perfroms my lawn maintenance including mowing, trimming, organic pest control and organic fertilizing/caring for the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Stephen B.
06/2011
1.0
lawn service
+ -1 more
After having left a couple of messages detailing the work I would like to have done, I finally was able to reach the owner/operator of the business, whom I soon realized could not be bothered to call me back because I was asking for services they were unable/unwilling to perform for me. I certainly understand comapnies having to turn a profit and keep to their own schedule and work with customers that fit within their parameters or whatever, but this lack of responsiveness (to let me know they would not be a good fit for me) was followed by what I perceived as a surprisingly arrogant attitude about what I was suggesting to have done. It turned me off completely and I would never use them or recommend them to anyone, which is a shame, since I read good things about them and expected to be treated with a lot more respect and professionalism than I experienced.
Description of Work: No services were performed (see below)
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Grassy Roots Landscapes LLC
I contacted the member several times. I arrived to meet him at a time that he and I had scheduled together. He was not at home for our meeting, so I looked at his yard and got him a price for mowing even though he had missed our appointment. I gave him several options for mowing using different schedules and prices. He wanted the yard cut after it had gotten extremely high. The frequency of mowing he requested would have meant that we could not have been able to mow his yard and have it look presentable after we were finished. In other words, what he wanted gave us no chance to successfully do a nice job on his yard. I told him I could do any of the options that I had previously proposed; however, I indicated that I could not mow after the yard had reached a height of 10"-15" tall.
carl S.
06/2011
1.0
landscaping, lawn service
+ 0 more
I called the company and they asked how I got their number. I told them Angies List, and they said they only service the Green Hills, Brentwood, and Franklin areas.
Description of Work: the company only do business in the rich areas of town
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Grassy Roots Landscapes LLC
I spoke with Member on the phone having answered the first time he called. I simply told him that we do not work in his area because of the long distance to where he is located. His home is 30-60 minutes from where we do most of our work.
Nicole P.
05/2011
5.0
gutter cleaning, landscaping, lawn service, lawn treatment, mulch, tree service
+ 4 more
We were remodeling our home and were living elsewhere for 2 1/2 months. While we kept the yard mowed, we did not have the time to keep up trimming bushes, landscaping, etc. A friend recommended Grassy Roots and I called Rice for an estimate. He was able to swing by during a very busy time and gave us a quote for a lot of work: trimming bushes, mulch, edging, organic lawn care, cleaning gutters, etc. Rice said he would "take care" of the landscaping and gave us a quote. His team was able to come by a week later (we were not in that much of a hurry). Six guys showed up and worked virtually nonstop from 9 - 6. When I arrived home, I was simply speechless. The work was perfect! They did everything we asked for - and more! If they saw something that needed work, they just did it. They blew off the driveway, deck and carport, removed dead shrubs, trimmed back our trees, created a proper edge around our flower beds, and on and on..... They have me advice on how best to cut our lawn in the summer hear and showed me how to trim back my ivy and keep it from choking out other plants. I really cannot express how happy I was with the work. When I saw the house, I was simply speechless (something that is VERY rare for me.) The Grassy Roots team was prompt, polite, respectable, friendly and knew exactly what they were doing. I will be calling them back again and again!
Description of Work: General landscaping and lawn care: trimming bushes, weeding and mulching beds (the beds were FILLED with weeds), edging, organic lawn care, cleaning gutters, clearing away dead shrubs, removing a very large bush at the side of our property, trimming hanging branches of a long tree, etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Janis L.
05/2011
5.0
hauling services, lawn service
+ 0 more
Within 24 hrs. of calling them, they had called back and scheduled to come. I asked if they would haul off branches and rubbish from leaves/storms, they said yes and did in a timely manner. I much prefer them to anyone else I have used.
Description of Work: I really like them and plan on keeping them all summer--at least until I buy my own mower--I really recommend them to anyone
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
debbie M.
04/2011
5.0
landscaping, lawn service, mulch, tree service
+ 2 more
except for seeing that the work was done, all work was done professionally with excellent cleanup--you wouldn't have known they were there. would definitely use them again and would recommend to everyone.
Description of Work: redid one side of my landscape area, adding mulch, pulled out bush, added 2 bushes, took out tree, trimmed other large tree, trimmed 2 trees
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Danielle S.
11/2010
5.0
hauling services, landscaping, lawn service, irrigation systems, leaf removal, tree service
+ 4 more
They men did a great job. Everything I requested was completed. I was hoping for a little more detail on things like bush trimming and raking but overall I am very pleased with the work done. I will be using them again in the Spring!
Description of Work: Removal of monkey grass, removal of weeds, branches and some trimming. They pulled up bushes and volunteer trees. Blew off the driveway and the pathways.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$1,100
Bonnie T.
10/2010
5.0
lawn service
+ -1 more
Found Grassy Roots on Angie's list and called. Rice Pierce called me back and he visited and gave me an estimate for the work. I wasn't here when the work was done, but my neighbor told me that his crew worked a long time and diligently. My grass is coming up and looks great. My deck was very clean after they worked on it (had mildew and other issues). I was able to apply a stain after the cedar oil and the deck looks very good. They didn't use a power washer (the last fellow did and my deck mildewed almost immediately plus there was wood "fluff" all over my home). I'm very pleased with their work and they will continue to take care of my lawn for weed and feed, etc. + any overseeding that needs to be done. I would recommend this company to anyone. They are helpful, skilled and timely.
Description of Work: Front lawn raked, top soil put down, seeded with special drought resistant seed, top dressing on top. Also leveled the lawn. Deck cleaned and cedar based penetrating preserver applied. Date is approximate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Frank H.
08/2010
2.0
lawn service
+ -1 more
The company finds ways to charge more over time. The routine yard work is done by unsupervised guys who work as quickly as possible and cut some corners. The yard "improvements" and maintenance resulted in a yard that looks far worse than when I maintained it myself.
Description of Work: Routine lawn and yard maintenance; plantings; mulch.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$3,000
Response from Grassy Roots Landscapes LLC
When we began to work with this member, they asked me to get rid of their lawn weeds. We treat lawns organically with products that are non-toxic and immediately safe for people and pets. Our approach to eliminating lawn weeds is to establish a robust, thick, and healthy stand of grass that does not leave room for weeds. This member was offered two options for improving their grass. The first option was a short-term approach that involved killing all their weeds using a natural process called solarization. After all weeds are killed, then the entire yard is seeded, and a new lawn develops quickly. The second option was a long-term (3-5 years) approach that provides incremental improvements over time. The long-term approach is less expensive, yet takes three to five years to achieve maximum success. Both options require water for the new grass. In Middle Tennessee, the hot and dry weather of July and August can severely damage or completely eliminate young, developing grass. Proper and sufficient watering must be done to keep the grass from dying. When the grass dies, only the weeds grow. This member selected the long-term, 3-5 year option for their grass. Six months later, they were critical of the results and appeared to want perfect grass. I made it clear when they began that this was a 3-5 year program. I made it clear after six months that we still had 2.5-4.5 years to go before we would achieve great success. The member did not water the grass properly or sufficiently to support grass development despite the fact that I had stressed this important component of the grass program. Regarding working too quickly and cutting corners, I can only think of one thing which this member is referencing. We provide a non-toxic treatment for mosquitoes/chiggers/fleas/aphids/mites. The treatment is immediately safe for people and pets. This member has a dog about which they expressed concern, so having a safe treatment was important to them. We received a complaint from them that we had applied the treatment “too quickly”. The treatment was not applied too quickly; it was applied appropriately. However, we returned to the yard anyway and treated it again for no charge in an effort to reassure the customer they had received a proper service. Regarding charging more over time, we only charge when additional services are provided. If a member chooses additional services, we will charge for these services. This member chose additional services like the pest spraying; planting bushes; pulling weeds; mulching; disposing of debris; etc. The charges for these services were in addition to the charges for mowing and lawn treatments.
Frank H.
05/2010
5.0
landscaping, lawn service
+ 0 more
So far it has been great. They are the only ones we have contacted. We have discussed what we want to do and he is great. He is full of ideas and energy. He is terrific. We are pleased so far. They have been here only once so far. He is getting a price together for us and should have it in a week. He is finishing a major project. He will start on the front next week. We have pulled out everything. We only have grass and a couple of trees. He has given us a couple of prices and they are reasonable. They have been very responsive to our needs. He said they would be here Thursday or Friday and they were here Thursday.
Description of Work: We used Grassy Roots to correct what was wrong with the work that a previous landscaper did. They currently mow the lawn, edge and they sprayed for insects and chiggers. We are planning to hire them to do the whole back and front.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kati L.
10/2009
5.0
lawn service
+ -1 more
They are a small private local father-son company and they are good. They have been doing my yard work for 4 years. I am not usually here when they come. I have almost an acre and they cut both my front and back lawn. They don't specialize in tree work. They are friendly and flexible. They are small and local. I am in private practice myself so I try to support other people that run their own businesses. Their punctuality is weather dependent.
Description of Work: The lawn and yard work company came out and did some tree work. They took a couple of dead limbs for me. They cut my lawn regularly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Tree Service,
Pavers and Hardscaping,
Lawn Irrigation,
Mulch and Topsoil,
Leaf Removal,
Landscaping - Lighting,
Lawn Fertilization & Treatment,
Hauling,
Pest Control,
Masonry
FAQ
Grassy Roots Landscapes LLC is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Grassy Roots Landscapes LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa