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Roscoe Brown Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

For the past 75 years, the experts at Roscoe Brown have done more than give individuals and businesses the finest in home comfort. We’ve given them peace of mind. We opened for business in 1940 when Roscoe Brown transferred his talent, discipline, and expertise in tin work to the heating field, eventually flourishing to include air conditioning.

Business highlights

85 years of trusted experience
Emergency Services Offered

Services we offer

Gas Leak Repair. Heating & A/C. Insulation. Plumbing. Drain Cleaning. Water Heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 151-175 of 177 reviews

Deborah L.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have an annual maintenance agreement where they come out twice a year. They provided general maintenance for our furnace most recently. We’ve been a client of theirs for quite a years.
Rating CategoryRating out of 5
Yes, I recommend this pro

Phyllis D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have an annual maintenance program with them where they come twice a year to service our furnace and AC. They’re always on-time, are very polite and I feel they’ve gone above and beyond with service in the past.
Rating CategoryRating out of 5
Yes, I recommend this pro

DAVID R.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: SET PIPES FOR DISHWASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Roscoe Brown Inc
Thank you very much.

Brad D.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan G.
11/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced heating element in water heater. Repairman arrived early Saturday morning as requested. Professional and friendly. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roscoe Brown Inc
Thank you very much.

Aaron R.
10/2015
5.0
heating & air conditioning/hvac, plumbing, water softeners
  + 1 more
unknown
Description of Work: Installed a new water softener. They were on time, professional, and trustworthy. I would use them again for future needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$546

K V.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Shane completed all my requested plumbing repairs including repairing and servicing a Jacuzzi bathtub. He did a great job, very professional, courteous, and left everything spotless. I am very pleased and would definitely use Bradley Plumbing (especially Shane) again and can highly recommend them, as a very satisfied customer. KV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Response from Roscoe Brown Inc
Thank you (Removed member name) and we are very happy to have you as a customer. If we can be of service again, please feel free to contact us. Tommy

Jerry A.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of service: 05/25/15
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim L.
07/2015
5.0
gas leak repair, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Kitchen remodel, tankless water heater, change gas lines. Came to do a pretty large job on very short notice, very high quality work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Lee C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Purchased a HVAC unit to replace an existing and aging unit. Sales person was polite and professional and provided multiple price quotes on various brands at my request. The installation team arrived on schedule and finished promptly. They cleaned up after themselves and wore coverings over shoes when entering our home. We also had Roscoe Brown service a second unit at our home and that was a positive experience as well. We will continue to do business with Roscoe Brown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Roscoe Brown Inc
Thanks for sharing your experience with Roscoe Brown. We very much appreciate your business and we will pass along your kind words to the sales and install team. All the best from us to you and your family.

Peter G.
06/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: After a bad thunderstorm, my tankless water heater didn't work. James came out that afternoon. I have an older off-brand that he wasn't familiar with and it didn't have a place to plug in the error board to say what was wrong. He messed around inside, pressing a few buttons and checking the fuse and nothing at all happened when I turned on the water. He called a supervisor for help and tried calling a store that might sell this brand. No luck. He suggested that I might try another plumbing co. that might be familiar with and carry parts for this brand. He also said there was no flush valve installed and it would probably have problems at some point, since all water heaters need to be flushed once a year. Just as he was putting the cover back on and preparing to leave, offering not to charge me the service fee since he hadn't been able to fix it, he saw a light. I went in the house turned on the hot water, the gas in the tank started up and I had hot water. Who knows what was wrong or what he did that fixed it, all I know is that I had hot water again. I happily paid the $69 service call fee. I will be having a new water softener installed in the near future and will most likely also install a new water heater, though not the tankless style. I will be calling Roscoe Brown, Inc. to do that job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Roscoe Brown Inc
Thank you for sharing your positive experience with the Angie's List family. We're so happy you've got hot water once again, cold showers are no fun! We have passed along your kind words to James. Thanks again!

Ken S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced an hvac system. Great people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Roscoe Brown Inc
We are so thankful you took the time to review our company. We have a wonderful team at Roscoe Brown and we're happy that you were satisfied with your new unit.

Thomas D.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas T.
11/2014
5.0
plumbing
  + -1 more
It was excellent across the board.
Description of Work: We used Bradley Plumbing. They cleared a clog in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Stephen H.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Ran hot and cold water line and natural gas line to an outdoor kitchen. I felt the price was slightly higher but their responsiveness and lead time to get the work done sold me. Will use these guys again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Melissa L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed two heat pumps. One for downstairs, one upstairs (split unit). Everyone was super nice, professional, willing to answer all my many questions. When they said they would be there they were. I will use them in the future and will recommend them! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Roscoe Brown Inc
Thanks [Member Name] for the great review. We're happy Jeff was able to help you out. We strive to give the best customer service and its so nice to hear positive feedback. Thanks again for taking the time to share your good experience, I'll pass along your comments to Jeff. Beth Brown

Lisa A.
04/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Roscoe Brown Plumbing replaced my hot water heater. They were able to work me in the same day I called. After about two hours the job had been completed satisfactorily. The plumber was polite and courteous. The dispatcher could not have been more helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

Response from Roscoe Brown Inc
Thanks (Member name removed) for the positive comments on Angie's List. We're so happy to have helped you with your water heater. I'll pass along your review to our guys. We work diligently everyday to keep our customer happy and comfortable, it means a lot to us that you were pleased. Best Regards, Beth Brown

Angel P.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Repaired a leak at the cut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard O.
04/2013
5.0
plumbing, water heater repair
  + 0 more
Plu
Description of Work: Bradley plumbing came out previously in June 2012. Their technician, Jeremy, wasn't sure what was causing the problem. We were not getting any pressure through our hot water line. This happened off and on. The pressure in the cold water line was fine and the water heater was heating the water just fine. But something was keeping the water from coming out of the water heater. Jeremy said he suspected a stopper that worked like an anti-reflux valve was sticking. He tapped it with his hammer, he said, and it was working again. I do not think he charged us for that visit. Over the past year, however, the problem has continued intermittently. I called Bradley Plumbing the first week of April and the problem stopped again almost as quickly as I had scheduled the appointment -- so I cancelled that appointment. When the problem occurred again and did not stop again last week, I scheduled another appointment. This time, Tony came out and seemed to understand the problem more clearly. He disconnected the cold water input line to our RUUD gas heater, pulled out the floating stopper/anti-reflux valve that was sticking, and soldered the pipes back. He said the piece he removed was a part that was not essential to the water heater working properly. "Using a hammer the first time," he said, "wasn't the right way to fix this," so he did not charge us anything. He completed all the work within a 20-minute call. Everything has worked fine since he fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Osman R.
02/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good but higher price
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia F.
10/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: i called them at about 8:30 this morning and they were out to replace my garbage disposal at 2:00 work took about 15 minutes and was done wonderfully. anyone else that I have had in the past would have taken hours. They had it on the truck and put it in. No fuss no muss and I did not have to screw with it. Amen Great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Tim H.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
good
Description of Work: maint on both ac units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

CHARLSIE S.
07/2011
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
Fantastic!
Description of Work: Had a leaky toilet, nothing that could not wait so I called on Thursday and scheduled for Monday. They came, fixed, did what needed to be done (basicall rebilt the toilet, which had been improperly installed when I purchased house!) and got it done quickly, efficiently, nicely.....what more can you ask?!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
10/2010
5.0
plumbing
  + -1 more
Excellent
Description of Work: Replace broken water shutoff valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Matthew D.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
-
Description of Work: Our heat-pump blew a capacitor. RB got the parts for us, they were under warranty and RB took care of that and we just paid for labor. All in all, no big deal and a job well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

959 N Thompson Ln, Murfreesboro, TN 37129

http://www.roscoebrown.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Metal Fabrication & Restoration,
Insulation

FAQ

Roscoe Brown Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roscoe Brown Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roscoe Brown Inc offers free project estimates.
Yes, Roscoe Brown Inc offers eco-friendly accreditations.
No, Roscoe Brown Inc does not offer a senior discount.
Yes, Roscoe Brown Inc offers emergency services.
Yes, Roscoe Brown Inc offers warranties.
Roscoe Brown Inc offers the following services: Gas Leak Repair. Heating & A/C. Insulation. Plumbing. Drain Cleaning. Water Heaters.

Contact information

959 N Thompson Ln, Murfreesboro, TN 37129

http://www.roscoebrown.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day