Installer Direct

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Super Service Award winner annually from 2013-2023 in Murfreesboro and surrounding Tennessee Areas!! We are fully licensed and insured to work on both commercial and residential properties. We specialize in flooring, both sales and installation. We bring the samples right to your home or place of business providing you with excellent quality of service and product lower than our competitors. Installer Direct has been installing hardwood, tile, laminate, carpet and many other kinds of flooring as well as back splashes and custom tile showers for over 28 years in Rutherford and Davidson Counties. We sell hardwood, carpet, laminate and vinyl for less than flooring stores because of our low overhead and direct buying power. We also offer sale and installation of luxury vinyl plank flooring. Our 12 mm product is a better quality and a lower cost than you will find in large box stores; this allows us to be competitive with our pricing. Luxury vinyl plank is completely waterproof! What sets us apart from most flooring companies is that the installer is also your salesman. In most cases a salesman with little to no experience at installing flooring will come out and measure and then on the day installation someone you have never met will come in and start installing the flooring. When you call Installer Direct the installer will come out, give you a free detailed estimate, and be able to answer any questions that you may have. They can find out exactly what specific ideas and care that your home will need and it won't get lost in translation between salesman and installer. We put our customers first, and because of that, we leave every job with the customer's full satisfaction. Additional email address: affordableflooring.craig@gmail.com.Check out our Facebook page at https://www.facebook.com/Installer-Direct-81147472977

Business highlights

29 years of trusted experience

Services we offer

Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal


Photos of past projects

Reviews

4.9137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 137 reviews

Laura T.
10/2022
5.0
appliance repair, flooring contractor, hardwood floor
  + 1 more
Everything was absolutely perfect!
Description of Work: Complete floor replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Brenda J B.
01/2022
5.0
carpet installation
  + -1 more
Awesome, quick, pro, amazing!
Description of Work: carpeted stairs and theatre room with riser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

matt J.
01/2018
5.0
carpet installation
  + -1 more
Very professional
Description of Work: Carpet entire house. Roughly 1300sq foot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Marion C.
08/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I thought everything went well. Daniel and his crews worked hard and as fast as possible. It took 4 days, but we were recarpeting the whole house with some large rooms and several stairs. I love my new carpet! The result is beautiful!
Description of Work: Moved some furniture, replaced carpet and padding, hauled old carpet and padding off, installed wood flooring in bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Mary T.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
House is going on market. Needed garage carpeted ASAP. I made the mistake of using Empire on my other rooms. I never knew about Angie's List. When I called Scott at Installer Direct, he immediately came over and completed my job within 6 days. I am so completely happy with Installer Direct, BOOOOOOO Empire. I strongly suggest everyone to contact Scott, he is a trusted person who does incredible work and is so professional. A +++++++++++++++++++++++++ rating.
Description of Work: Moved all boxes out of garage, tore up old carpet replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

amy J.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
Scott was amazing, prompt, and started the work quickly as we were on a tight timeline. He was courteous and explained everything very clearly! Will use again!
Description of Work: Removed water damaged flooring, installed gorgeous tile in kitchen, two bathrooms and installed carpet in 2 closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Denise S.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
Perfect very prompt, careful with all personal belongings, professional dress, worked quickly and efficiently. Friendly and completely professional.
Description of Work: Moved all furniture, ripped out old carpet, installed new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Allen T.
07/2014
5.0
carpet installation, flooring contractor
  + 0 more
The provided me with a higher quality carpet installed then just the cost of the carpet from one of the popular home improvement stores. They came when they said and did a great job for a great price.
Description of Work: Installed new carpet in three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

charles W.
07/2014
5.0
carpet installation, ceramic tile, flooring contractor, plumbing
  + 2 more
I found Installer Direct on Angie's List and the reviews held true. Daniel and the team were very professional, punctual, and the price couldn't be beat. We were getting a number of items taken care of pointed out by a home inspector. Scott brought the showroom to our living room and let us pick from their carpet samples. We thought it would take a week, but they were able to get the carpet and pad and get it in the baby's room before the movers could start unpacking! When the movers did get there, their team of professionals worked around the movers making it as pleasant as moving in can be! The master bath drain leaked and they were able to fix that. By doing so, we had to rip out the shower. Daniel gave us several options and we ended up with a magazine-worthy room. We are extremely happy with the choices they gave us and the finished product. The designs are beautiful. Installer Direct is highly recommended!
Description of Work: Fixed leak in master bath, removed old tile, retiled master bath creating a retreat in our home. Replaced all carpet, fixed drainage issues and arranged for gutters to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

leigh E.
06/2014
5.0
flooring contractor
  + -1 more
They did a really good job. They were good, thorough, and did everything exactly on what they do. They did it better on what I had expected. They were reasonable. I am very pleased with them.
Description of Work: We did use Installer Direct for flooring sales and installation. They installed the tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jamie R.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
We contacted Installer Direct on Angie's list to get an estimate on laminate flooring (assuming that is what we needed with 2 dogs and kids). Daniel emailed me right away and set the appointment. When he arrived, we were immediately impressed. He showed us a few laminate options and an engineered, hand scraped hard wood option. Daniel gave us the positives and negatives of each and we ended up going with the hard woods because he was able to get us such a great price and explained the durability of the product. After talking it over, we contacted Daniel to let him know that we were ready and within one week, the wood was in and he and his crew were here to install. He stayed in constant contact with us. Not only did Installer Direct do a great job with the work, they were great to talk to, courteous and you could see the outstanding character of the entire team. They also fixed a couple of things in the house and on the sub-floor that were not originally part of the job without any additional charge. Our new floors are absolutely fantastic and they have made our home look brand new. We highly recommend Installer Direct and will definitely use them in the future. These guys are exactly who you want working in your home.
Description of Work: Sold and installed hardwood flooring in our living room, dining room, and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jim C.
04/2014
5.0
carpet installation
  + -1 more
They did a great job for us. Their price is way better than any other store. They were prompt, polite and they worked fast. They were in and out and they didn't leave a mess. Everything was really great. Good job.
Description of Work: Installer Direct put a carpet in one of our locations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann H.
03/2014
5.0
carpet installation
  + -1 more
This was my 2nd time to use this company. The first time they installed 2 rooms of carpet that I already had in a rental property that I own.Everything arrived as scheduled and their crew was very professional and courteous. I will continue using them for my carpet needs.
Description of Work: This time I purchased new carpet from them (213 sq yd) & they installed it in my home including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,157

Michael C.
03/2014
5.0
carpet installation, flooring contractor
  + 0 more
They came by with some great samples and after talking with the wife and agreeing on a color and type they had it shipped and installed in less than a week. We had a deadline because we were going out of town and they did a great job of getting everything installed even with a few issues with the concrete. They were very courteous and respectful and will get all our business in the future!
Description of Work: Completely carpeted an area around 600sq ft with concrete subfloor, added 21lb carpet padding for almost 1/4 the cost of the padding else where

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Cynthia C.
01/2014
5.0
appliance repair, carpet installation, drywall, flooring contractor, hardwood floor, ceiling fans, interior painters
  + 5 more
It went excellent. They repaired ceiling damage from water leaks, holes in the walls, bathroom fixtures pulled out of wall, and even installed new appliances. They are outstanding and very thoughtful.
Description of Work: He renovated a condo unit that had been destroyed by ghetto renters, new hardwoods, new paint throughout, new carpet on steps/bedrooms/ replace ceiling fans, change locks. He was able to start before thanksgiving and project was ready to be sold 1st of January. One week on the market brought two solid offers and it was sold. Closing expected 2/7/2014.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Diana D.
07/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Scott was quick to respond to my voicemail right off the bat when I left a message to ask about getting a quote. They (Scott, Daniel and Jesse) came in and measured immediately at our request and brought sample boards from their supplier. We wanted to move fast on installing flooring and they were able to squeeze us in the following week. One of the best things about them was that they stayed in communication with us and let us know what was going on every step of the way. There were a few expected hiccups along the way and some not so expected but they were always able to handle it and make sure we were happy with the results. They really took care of us as customers and provided us with a good quality flooring at a fraction of the cost that commercial installers charge. A few side notes I want to include are extra things they did for us just to show other reviewers how personable they are: Scott tightened our front door lock without being asked and showed us that one of our bug traps had caught a brown recluse spider (we have small children) Daniel got a large stain up out of our kitchen tile that had been bugging us for years and was very good at helping us decide on color choices of flooring and whether or not to turn it (change the way the lines run) Jesse got the flooring glue off my shoe when I stepped in it accidentally. I would recommend them to my family and friends for sure.
Description of Work: They installed hardwood flooring on our entire bottom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Xiaohua (Ginger) J.
06/2013
5.0
flooring contractor
  + -1 more
They are very professional. The price is reasonable. I checked many companies but most of them didn't give me a quote of what I wanted. For example, they didn't like the idea putting old cabinet and counter back. Direct installer gave me the quote immediately after they checked the place and set the project three days after the quote. They finished everything in one day with four guys working from 10:00am to 6:00pm non-stop. They left with sturdy and clean kitchen floor. And the cabinet was like it never been disassembled. They also helped to protect me for further water damage by putting the vinyl floor underneath the cabinet. I am very happy with their work. They also have one year warranty for the project.
Description of Work: Remove the cabinet, replace the subfloor, reattach the cabinet, put on new floor and fix the water leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,625

Robert H.
03/2013
5.0
flooring contractor
  + -1 more
I felt that the price was reasonable. It was lower than another quote I got. I thought they were very professional. They were very punctual, they came out very quickly after I asked for it. They were helpful and I actually asked them another question unrelated to the bathroom and they were just very helpful.
Description of Work: I last used Installer Direct to come out and give us a quote for bathroom tile replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN S.
02/2013
5.0
carpet installation
  + -1 more
I had a carpet quote from Lowe's that didn't seem quite right, so I looked around for other quotes. Daniel from Installer Direct came out to our new construction house the next day after my initial call to their company. I was wishy-washy on the type of carpet I wanted. I texted Daniel some pictures and he made a second trip with more samples to show me. I was impressed with his effort and we negotiated an agreeable price. The communication was great as to the ETA on our carpet and install date. They were very flexible when we had to push the install date back a week because we were behind on our schedule. Daniel came back and installed right along with the crew. Everyone was very polite and took care of our 'work in progress' home. I was worried about potential damage by other trades after Installer Direct was finished. Daniel offered to lay protective plastic over the carpet at no additional charge. I was so relieved. Thank you Daniel and your crew for a beautiful installation. Couldn't be happier.
Description of Work: Installation of 140 square yards of carpet in a new construction home - 5 bedrooms and 2 walk-in closets. The installation included the tack strip, carpet pad, carpet, and protective layer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Robert F.
01/2013
5.0
flooring contractor
  + -1 more
Scott was quick to return my call, schedule an estimate and get the job done. He never tried to up sell us or convince us to have him do anything that wasn't necessary. They brought vinyl samples to our house and they had exactly what we wanted. We had looked all over town at Lowe's, Home Depot, etc and never saw anything we liked. This was almost too easy! I honestly started to worry that it was too good to be true, but nope, these guys are just good ol boys with talent and integrity. I highly recommend them and will definitely call them again for any flooring needs I have!!! Thanks again, guys!
Description of Work: Great experience! Small company, great people and affordable, quality service!
Rating CategoryRating out of 5
Yes, I recommend this pro
$900

Steven M.
12/2012
5.0
carpet installation, flooring contractor
  + 0 more
The whole project went very well. They kept us informed during the whole process and showed up as promised. We are very pleased with the quality of work and they were very conscientious about their clean up. We would definitely hire them again for any future projects.
Description of Work: This company installed both carpet and wood laminate. They brought samples to our home for us to make our selections. They removed the old carpet and hardwood flooring and installed the new flooring and trim and cleaned up after they completed the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Vivek K.
09/2012
5.0
carpet installation
  + -1 more
Scott was punctual, quick to response for all subject matters, finished his job on time. . His prices were compatible with Lowes. However, the carpet was much better quality than Lowes. All and all he did a good job and we were happy with the services. We will surely recommend him to our friends.
Description of Work: We replaced approx 1500 sq. feet of carpet that included approx 29 stairs in a 3 story townhouse.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Danny K.
07/2012
5.0
carpet installation
  + -1 more
He did a great job and is very courteous and did it in a very reasonable time.
Description of Work: The installed carpet in my living room and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Debi R.
07/2012
5.0
flooring contractor
  + -1 more
Samples were brought in for our leisurely selection. Installer Direct called to advise us that they had gotten tied up longer than expected on another job, but still made it to us on the day promised. Following the necesary prep work, our floor was installed quickly and beautifully.
Description of Work: Our 16' x 16' den floor had detached from the wall and was sinking in. To correct this problem, my husband, son and brother-in law tore out about 4' x 16' of the floor and replaced all of it including the 2"x6" supports. Installer Direct came in with flooring samples and helped with the floor repair while I reviewed samples. I selected a 5", 10 mm laminate and ordered it online from the supplier. Before laying the laminate, Installer Direct had to level the "crease" between the old and the new floor. After tearing out the existing vinyl flooring, they were able to quickly and efficiently lay the new laminate floor. We are very pleased with the work and our beautiful new, laminate floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Danny K.
07/2012
5.0
carpet installation, flooring contractor
  + 0 more
Both carpet and vinyl flooring were installed professionally with no problems. Scott was on time, gave good advice on flooring to use, good price, good clean-up, Will use him again on any flooring job!
Description of Work: Installed carpet in living room and hallway. Installed vinyl flooring in kitchen and master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

1715 Old Lascassas Road, Murfreesboro, TN 37130

https://www.facebook.com/installerdirectmurfreesboro/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
General Remodeling

FAQ

Installer Direct is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Installer Direct accepts the following forms of payment: Check,PayPal
Yes, Installer Direct offers free project estimates.
No, Installer Direct does not offer eco-friendly accreditations.
No, Installer Direct does not offer a senior discount.
No, Installer Direct does not offer emergency services.
Yes, Installer Direct offers warranties.
Installer Direct offers the following services: Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.
NA

Contact information

1715 Old Lascassas Road, Murfreesboro, TN 37130

https://www.facebook.com/installerdirectmurfreesboro/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM