Installer Direct

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Super Service Award winner annually from 2013-2023 in Murfreesboro and surrounding Tennessee Areas!! We are fully licensed and insured to work on both commercial and residential properties. We specialize in flooring, both sales and installation. We bring the samples right to your home or place of business providing you with excellent quality of service and product lower than our competitors. Installer Direct has been installing hardwood, tile, laminate, carpet and many other kinds of flooring as well as back splashes and custom tile showers for over 28 years in Rutherford and Davidson Counties. We sell hardwood, carpet, laminate and vinyl for less than flooring stores because of our low overhead and direct buying power. We also offer sale and installation of luxury vinyl plank flooring. Our 12 mm product is a better quality and a lower cost than you will find in large box stores; this allows us to be competitive with our pricing. Luxury vinyl plank is completely waterproof! What sets us apart from most flooring companies is that the installer is also your salesman. In most cases a salesman with little to no experience at installing flooring will come out and measure and then on the day installation someone you have never met will come in and start installing the flooring. When you call Installer Direct the installer will come out, give you a free detailed estimate, and be able to answer any questions that you may have. They can find out exactly what specific ideas and care that your home will need and it won't get lost in translation between salesman and installer. We put our customers first, and because of that, we leave every job with the customer's full satisfaction. Additional email address: affordableflooring.craig@gmail.com.Check out our Facebook page at https://www.facebook.com/Installer-Direct-81147472977

Business highlights

29 years of trusted experience

Services we offer

Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
PayPal


Photos of past projects

Reviews

4.9137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 137 reviews

Thomas M.
11/2024
5.0
hardwood floor
  + -1 more
Amazing transformation of red oak and replacement of old kitchen tile floors. Our 1940s red oak now looks like white oak and the herringbone pattern in our kitchen is perfection. Thank you!
Description of Work: hardwood sand and stain

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanuel T.
08/2024
5.0
hardwood floor
  + -1 more
The installation went very well exceeding our expectations. Scott was super nice working with us on the estimate, things we need for the job and ways to minimize cost. Freddy and his crew did a beautiful job installing our floor. We are going to use their service again and we already recommended them to friends.
Description of Work: Scott was super nice working with us on the estimate, things we need for the job and ways to minimize cost. Freddy and his crew did a beautiful job installing our floor. We are going to use their service again and we already recommended them to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Installer Direct
Thank you, you were a pleasure to work for i hope we can be of service to yall again.

Amanda I.
08/2024
5.0
flooring contractor
  + -1 more
Scott and his team are amazing. This is the second time I have had them do work for me and they always go above and beyond. We chose to purchase the flooring ourselves and have them install but didn’t realize the flooring we bought was very low quality. Scott stopped work and contacted me to let me know he would move forward with the work if I wanted him to but he highly recommended buying a different flooring. He was right and he helped us call around to find flooring that day and went to pick it up for us. The installation is perfect and took less time than we expected. To say they went above beyond is to say the least. Great group of people who do great work! 10/10 recommend.
Description of Work: laminate installation

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Jordan C.
06/2024
5.0
flooring contractor
  + -1 more
Scott and his team installed our floors early in 2024, and we could not have been happier! We got a few quotes from a few companies, and Installer Direct was the cheapest with the most services included. He responded very quick, and got me a quote within a day. They got to work installing our floors very quick and installed our floors within a couple weeks of initial contact. The floors looked great, and have held up beautifully over the past 6 months. I could not be happier with Scott and his team! I would not go with any other company!!!
Description of Work: Replace flooring with vinyl flooring, install hardwood on the stairs, install runners in the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

REBECCA D.
11/2023
5.0
flooring contractor, carpet installation, ceramic tile, hardwood floor
  + 2 more
Scott and his team are next level! They are professional, honest, and complete each job with excellence.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Briony G.
06/2023
5.0
hardwood floor
  + -1 more
It went very well. The work was done professionally, they were on time and apart from the excellent installation, they were extremely clean and tidy. There final work of cleaning every inch of flooring was exemplary.
Description of Work: Hardwood Flooring Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Installer Direct
thank you it was our pleasure

Joanne P.
01/2023
5.0
flooring contractor
  + -1 more
Scott was a pleasure to work with. He and his team did a beautiful job installing my floors. He is professional, efficient, easy to communicate with, trustworthy and very neat.
Description of Work: Old carpet upstairs removed and lVP flooring installed. 3 bedrooms and large hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,278

Response from Installer Direct
Thank you, you were a pleasure to work with.

Allen B.
10/2022
5.0
carpet installation, remodeling
  + 0 more
Installer Direct was great to work with! They always showed up when scheduled and formed high quality work. I would highly recommend them to everyone!
Description of Work: carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy C.
10/2022
5.0
flooring contractor
  + -1 more
I called them within days they came, measured and gave me a quote. Came on the day that they said they would and finished on time. Very professional. And I also am hiring them for a bathroom job in the future. very trustworthy.
Description of Work: Flooring Installment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Claire W.
06/2022
5.0
carpet installation, hardwood floor
  + 0 more
Scott and his team did amazing work on our floors! I am so impressed with his dedication to our project and overcoming supply chain issues. He and his team were diligent, professional, and hardworking. He took our ideas and made them a reality better than we had even envisioned! I would 100% recommend. Thank you Installer Direct!
Description of Work: hardwood, carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gemini A.
09/2021
5.0
flooring contractor, hardwood floor
  + 0 more
Floor looks beautiful!! They were very professional!!
Description of Work: Hardwood Flooring Sales/Installation/Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelli B.
08/2021
5.0
remodeling
  + -1 more
Professional, cleaned up after, stayed until the job was completed! Wonderful work. Would recommend and use again!
Description of Work: Wonderful. On time! Efficient.
Rating CategoryRating out of 5
Yes, I recommend this pro

joe F.
05/2021
5.0
carpet installation
  + -1 more
Excellent. Scott was professional, courteous, punctual(early actually!) and did a fantastic job. Will definitely hire again.
Description of Work: Carpet Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Kay B.
07/2020
5.0
appliance repair, ceramic tile
  + 0 more
We are thrilled and beyond satisfied. We are new to the area and needed a huge amount of tile work on a home we just purchased, so we checked Angie’s List. Scott Craig (Installer’s direct) was professional, fair, on time and did quality craftmanship. He also recommended another quality craftsman to do some work he was not able to get to. Thanks Scott and Angie’s List!
Description of Work: 1000 square foot of Porcelain tile installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colin A.
05/2020
5.0
carpet installation, hardwood floor
  + 0 more
Went great! Scott did a great job. Very knowledgeable and trustworthy. I highly recommend working with him.
Description of Work: Replaced flooring throughout entire house. Hardwoods and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Amy W.
05/2020
5.0
flooring contractor, remodeling
  + 0 more
Timely, tidy, and thorough! High quality work.
Description of Work: flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherri H.
05/2020
5.0
flooring contractor
  + -1 more
It went overall very well. It was done in a timely manner and very high quality. Very impressed with the time it took to install and love the flooring.
Description of Work: lvp installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodneika C.
04/2020
5.0
carpet installation, flooring contractor
  + 0 more
Very nice guy! Came to do an estimate, very quick! Great pricing! Not as expensive as I was expecting! Very friendly! His crew is amazing! They were very quick and excellent work!
Description of Work: Padding repaired and carpet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$341.88

Scott H.
03/2020
5.0
ceramic tile, flooring contractor
  + 0 more
I'm a part time builder and needed a good flooring guy for this job. I'm very familiar with flooring work, but was new to LVP (Luxury Vinyl). I chose Scott based on these Angie's list reviews. I met with him to go over the unit a few months before I was ready for flooring. Once I was ready Scott promptly dispatched a tile crew first to do my bathroom and kitchen backsplash tile. They were on time, did excellent work and paid all the attention to detail I wanted, without me saying a thing. They even caught an error by the tile company that I would not have seen until it was too late. They were skilled in old school methods (hardiboard) and new methods (Schluter/Ditra membranes). I was impressed with their craftsmanship and would recommend then without reservation. Next up was the LVP install. Again, on short notice Scott was able to get a crew there do do the job on my schedule. Different guys, but I also give their craftsmanship an A rating. They were quick but did the job perfect. Not once single complaint about anything they did. The floor was a Cortec Pro Plus high end LVP and looked perfect after installation. I had some custom trim pieces as well as some quarter round locations and all of that was also done quickly and done very well. They cleaned the whole place very well before they left. I would also recommend those guys without reservation. A friend who lived nearby, based on my choice decided to use Scott's crew to do a full bath tile reno as well. This happened at the same time as my work. His bath was more complicated than mine. His was also done to his complete satisfaction. I've had good subs and marginal subs do work for me over the years. I was relieved that these guys did a perfect job, very happy with them. My new floor guys (old guy retired). I can't see any reason to use anyone else. Price was reasonable/going rates, job was perfect. (re: Scott's Condo reno in Nashville)
Description of Work: Complete condo reno, tile floor, backspash, and LVP floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,348

Paula G.
01/2020
5.0
carpet installation, flooring contractor
  + 0 more
Fantastic. Scott Craig and his wonderful crew are magicians. They must have climbed my spiral staircase 1000 times to install the flooring. Upstairs looks gorgeous now.
Description of Work: Install of luxury vinyl plank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Gloria J.
11/2019
5.0
hardwood floor
  + -1 more
Scott and his crew are so professional and they do amazing work! I am so pleased with my floors! They are beautiful! Definitely will use them again!
Description of Work: yes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Katey P.
11/2019
5.0
carpet installation
  + -1 more
The team was on time. Very friendly. Even did my master closet with the extra carpet which was a nice surprise. The price was comparable. I would definitely recommend them.
Description of Work: Carpet Sales and Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve R.
11/2019
5.0
carpet installation
  + -1 more
Great job, prompt, courteous and very professional
Description of Work: yes
Rating CategoryRating out of 5
Yes, I recommend this pro

Tina C.
11/2019
5.0
flooring contractor, remodeling
  + 0 more
It went extremely well! Scott and his team arrived when they said they would, got busy immediately, and had the flooring installed in a very timely manner. They are all very professional, kind, and left the area immaculate when the job was finished. The floors look beautiful, and we couldn’t be happier!
Description of Work: Remodeling - General, Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Paula Jo S D.
10/2019
5.0
flooring contractor
  + -1 more
WOW Awesome group of men. On time and their work was exceptional. Everything that was promised was done and done well. They cleaned up after they left each day. You will not be disappointed!!! We were given a 2 day time frame and it was completed in 2 days.
Description of Work: kitchen and laundry flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Contact information

1715 Old Lascassas Road, Murfreesboro, TN 37130

https://www.facebook.com/installerdirectmurfreesboro/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
General Remodeling

FAQ

Installer Direct is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Installer Direct accepts the following forms of payment: Check,PayPal
Yes, Installer Direct offers free project estimates.
No, Installer Direct does not offer eco-friendly accreditations.
No, Installer Direct does not offer a senior discount.
No, Installer Direct does not offer emergency services.
Yes, Installer Direct offers warranties.
Installer Direct offers the following services: Full service flooring as well as bathroom and kitchen remodeling. We offer sand and stain hardwoods, prefinshed hardwood installation, tile showers, backsplashes, tile floors, lvp installation and carpet installation. We sell flooring as well.
NA

Contact information

1715 Old Lascassas Road, Murfreesboro, TN 37130

https://www.facebook.com/installerdirectmurfreesboro/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM