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Garage Pros

Garage Doors, Doors, Garage and Shed Building,

About us

Garage Pros is a professional garage door company that is dedicated to providing quality service that you can afford. We take pride in our work and stand behind it with our incredible warranties. Additional phone number - (615) 697-9505.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair, installation & supplier.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.468 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
10%
3
6%
2
1%
1
21%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.4
punctuality
4.5
Showing 26-50 of 68 reviews

Todd R.
10/2017
5.0
garage doors
  + -1 more
They did a very good job.
Description of Work: Garage Door Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

JOSEPH T.
09/2017
5.0
garage doors
  + -1 more
no problems
Description of Work: repair opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin C.
06/2017
5.0
garage doors
  + -1 more
performed job on time, great job
Description of Work: Replaced rollers, and springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce H.
03/2017
5.0
garage doors
  + -1 more
Everything went as promised.
Description of Work: Garage door tune-up, including lubrication and roller changes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Bruce H.
05/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: They did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry H.
02/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Fix some rollers in the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robin C.
02/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door rollers and adjusted springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Cindy G.
01/2016
5.0
garage doors
  + -1 more
.
Description of Work: Tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George P.
02/2015
5.0
doors, garage doors
  + 0 more
Garage door opened and closed more smoothly. The door work get hung up and stop frequently. He corrected that issue.
Description of Work: Lubricate hinges, springs, and track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

RON W.
01/2015
1.0
garage doors
  + -1 more
It was a sham. The gentleman came and he was here on time. I thought, he just got here so it will take him at least 10-15 minutes to do what he has to do. By the time I sat down, I give it 30 seconds, he was knocking on the door and he was finished. He said that the garage door looked good. It may need the plastic rollers replaced. He greased it and everything looked fine. I'm not a very knowledgeable man but you'll know if your door has not been taken care of. It's a brand new door for three years. We just bought the home. I figured it needs tightening up so it would fit more. He didn't do that. He claims he oiled each ring, I just it with my finger. He said he can come back and do it but it will cost several hundred dollars. He did not have the time to do anything. There's no way in that little few seconds that he have oiled all the wheels and made adjustments to whatever. He was a very kind and a very pleasant young man. I'll get someone else but I will not get him again. He didn't have a ladder. He wasn't tall enough to do the ones at the top from standing up. We let him talk, do his little pitch, tell us what was wrong with it and how it needed new rollers and how it needed adjusting so that it will close.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$49

Naved M.
01/2015
5.0
garage doors
  + -1 more
It went ok, I just think I was expecting more than what the deal included.
Description of Work: $49 Garage door tune up--inspected garage doors and oiled some parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Dee C.
01/2015
5.0
garage doors
  + -1 more
Ryan showed up on time, explained everything in detail and completed all tasks in less than 30 minutes. Garage doors like new now.
Description of Work: Checked and tuned my garage doors. They barely make any sound now when opening. Awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Bruce H.
01/2015
5.0
doors, garage doors
  + 0 more
All went great and in the end, I will save far more than the cost over many years!!
Description of Work: I purchased the $49 garage door tune-up package from Garage Pros. Ryan called and we arranged the check-up for 1/5. He arrived as scheduled. After evaluating the door opener(1 of 2 door openers), he agreed to adjust the spring, opener chain per the offer. When he checked the spring setting, it was way out of spec and the probable reason for my having to replace the sprocket a year ago. The door weather stripping also kept the door from closing properly. Long story short, Bryan offered to fix the weatherstrip problem, replace the rusty wheels, and tune both doors for an additional $150. WELL WORTH the investment!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laurel S.
12/2014
5.0
garage doors
  + -1 more
Very well. Ryan was polite, professional, prompt and gave us good information about our system and what to expect in the future. It also is working more smoothly now. An excellent experience overall, and we will definitely call on him again when we need repair or replacement for our garage door.
Description of Work: Tuned up our garage door opener, greased tracks and examined works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

LYNN C.
12/2014
1.0
garage doors
  + -1 more
Never contacted by company to schedule service. Only contact was when I purchased the Big Deal. Did check for message both on e-mail account and Angie's List.
Description of Work: .
Rating CategoryRating out of 5
$99

Response from Garage Pros
Responded to customer and instructed them to call to schedule an appointment. Never received a phone call from this customer. All you have to do is call the office and seduce your tune up.

Freeda S.
11/2014
5.0
garage doors
  + -1 more
I had an additional problem with my door and he fixed it. I am very happy with the work he did. I will use him again.
Description of Work: He did the garage door tune up and maintenance for me with the deal I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Melissa S.
11/2014
5.0
doors, garage doors
  + 0 more
Ryan did a great job! We would definitely call him again in the future if we need anything else.
Description of Work: We had to have all new rollers put on, a new spring installed, and the door put back on the track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Sharon W.
11/2014
5.0
garage doors
  + -1 more
On time. Friendley. Loved that he explained what he did today and what needs to be repaired in future and cost.
Description of Work: Tune up 2 garage doors . Recommended future replacements and prices. Showed me how doors are warring out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Howard C.
11/2014
3.0
garage doors
  + -1 more
I have 2 doors and I stated on the form when I purchased the coupon that I had "1 piece doors on the garage". I did this because I had contacted another company to service my doors several months ago, and they said they would not service 1 piece doors. Being new to Angie's list I did not see that Garage Pros had made an effort to contact me through Angie's list so I was not correct about being contacted by the company. After I sent a message to Angie's List about not being contacted, I finally heard from Garage Pros about 4-5 days later. We set an appointment, for 11/12 between 12 - 2. At 2:15, I texted the company, and at 3:10, I got the response that I was scheduled for the next day. I know that I would not have scheduled for the 13th because I had other plans which later fell through because of the weather, so because I would be at home the next day, that was fine. Garage Pros arrived in the appointment time range, and the first thing I was told was that there was very little that can be done to 1 piece doors. About 15 minutes later, the job was done, and I paid 1/2 price for the 2nd door because there was so little to do! Garage Pros was nice, prompt (once we got on the same page) and quick. But I do fell that I got very little for the money spent. Had I been in Garage Pros' place, I would never have charged for the 2nd door. He came out great for the amount of work he did.
Description of Work: "Serviced" my garage doors which included spraying the springs, re-placed one sheet metal screw, lubricated the opener track and adjusted the power on the opener.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$74

Response from Garage Pros
I sent several emails to this customer trying to contact him to set up an appointment. When we finally got it scheduled we arrived on time and did the work that he had purchased. The doors that he has are over 50 years old and need to be replaced. He did not want to do that so we did everything go we could to tune up the doors. Both doors were working great when we left. The purchased tune up only covers one door. He wanted us to look at both of them so I cut him a deal and did the other door for half price since he thought the voucher would cover both doors. So I ended up making a total of 29.00 to service two doors repair a hinge and tune up his motors. I'm not sure what else I could have done to make this person happy. It took me over 45 mins to get to his home so I actually lost money if you count gas and still was polite and did the work and received a bad review. As far as how long a tune takes, I can do an entire door in 1 hour so service is very quick. Not sure what else I could do to make the job take longer. All that matters is that we're on time friendly and affordable. He received all the work and more that he paid for. Please don't count this again us. Thanks we are working hard everyday to get better in every aspect and make all of our customers happy. So people are unhappy no matter what you do.

MYER P.
11/2014
5.0
garage doors
  + -1 more
The service and quality of work was outstanding. I really was favorably impressed.
Description of Work: Replace broken springs in garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jeanne B.
11/2014
5.0
garage doors
  + -1 more
Service was easy to schedule and they were pretty much available immediately. Very friendly, professional, and courteous. Our garage door runs so much more smoothly and quietly now. We will definitely use them again in the future.
Description of Work: We bought a $49 deal for a garage door tune up. Ryan came out to do the tune up and identified a couple things we needed to replace right away, and what could wait to be replaced (garage door is 10 years old). He gave us a great deal on the replacement parts and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Leslie H.
11/2014
5.0
garage doors
  + -1 more
Service was great: Ryan called 30 minutes prior to arrival, just as promised, and arrived on time and ready to go. His work was quick and thorough (those 2 characteristics do not always go together!) and I will definitely call on them again.
Description of Work: Provided a tune-up of our 29-year-old garage door: inspection, lubrication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Edward or Mac M.
10/2014
1.0
garage doors
  + -1 more
At 4;30 pm I called again and he never answered his cell phone. Called several times and always went to voice message. Never did return my call nor did he ever show up. Just because the name Pro is in your business name does not mean you run your business like one.
Description of Work: Made the appointment for arrival between 12-2 pm. called at 2:00 pm to find out when they would arrive and was told the job they were on took longer than expected. Said he would clenup the site and leave in 20 minutes and travel time to me would be 30-40 minutes. He never showed up or called.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Greg M.
06/2014
5.0
garage doors
  + -1 more
The representative from Garage Pros was very friendly on the phone when I called to make my appt. The person making the call was very prompt, even calling first to inform me he was on his way. Once here, the work was done quickly and efficiently. Overall a very good experience.
Description of Work: Provider did a garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Gwen L.
05/2012
1.0
garage doors
  + -1 more
He came to our home without any tools to do the work. We had issues with the work and after serveral phone calls he finally came back out. One problem was that he only provided us with one opener for a two car garage. We told him that we were unhappy with him and his respose was be glad that I came back out. We were not happy with his work.
Description of Work: We needed a doorr and opener installed.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Garage Pros
We went on a sales call out there. Salesman do not have tools to do repairs. However there was a problem with the installation, but we sent out a technician that took care of the problem. Although we admit there were complications on this particular job we did follow through with our commitment to complete the job to the customers satisfactory. We stood behind our warrantys and didn't leave the customer hanging. Not every job goes as smoothly as we hope. But when there are problems we do everything possible to fix them as quickly as we can. In this case the customer was out of our service area so it took time to get them on the schedule. In the end the job was corrected because we never leave a job unfinished. We do apoligize to the customer for the problems but want them to know we are here to follow through with our warranty if they have anymore problems at all. We are continuing to get better and better with our service and installation and Maintain an A rating with the BBB.
    • 1
    • 2(current)
    • 3

Contact information

1939 Russell Ct, Murfreesboro, TN 37130

http://www.thegarageprostn.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Garage and Shed Building,
Windows,
Carpet Cleaning

FAQ

Garage Pros is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Garage Pros accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Garage Pros does not offer free project estimates.
No, Garage Pros does not offer eco-friendly accreditations.
No, Garage Pros does not offer a senior discount.
Yes, Garage Pros offers emergency services.
No, Garage Pros does not offer warranties.
Garage Pros offers the following services: Garage door repair, installation & supplier.

Contact information

1939 Russell Ct, Murfreesboro, TN 37130

http://www.thegarageprostn.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day