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Arrow Roofing & Solar

Unfinished Carpentry, Gutters, Gutter Cleaning,

About us

When we founded Arrow Roofing & Solar, we had your wallet, your children’s future, and our planet’s health in mind. As a full service commercial and residential Solar power and Roofing EPC firm, we focus on maximizing each project’s positive environmental impact with every design we create and and install. At Arrow, we exist to provide your home or business with energy solutions to maximize health, safety, and energy efficiency. Additional company information JFour Group Inc.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Roofing. Siding. Door Installation- Entry & Patio. Storm & Security Windows– Replacement & New. Chimney Flashing. Gutters– Cleaning, Repair & Replacement. Hail & Storm Damage Assessment & Repair. Skylights. Deck- Cleaning, Maintenance, Design & Construction.

Services we don't offer

Plumbing. Drywall.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
13%
3
4%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 151-175 of 202 reviews

Sherrian P.
10/2015
5.0
gutter repair
  + -1 more
unknown
Description of Work: date of service: 10/10/2015 cost of service: $350
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerald D.
10/2015
5.0
gutter cleaning, gutter repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$170

Robert S.
10/2015
5.0
contractors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$99

Denise F.
10/2015
4.0
contractors
  + -1 more
unknown
Description of Work: Once the work got started it turned out great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

charles R.
10/2015
5.0
contractors
  + -1 more
unknown
Description of Work: Went smoothly and efficiently

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaekyung S.
09/2015
5.0
solar panels
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

G W.
09/2015
5.0
deck cleaning, decks, pressure washing, contractors
  + 2 more
unknown
Description of Work: Pressure cleaned and resealed my deck on the the back of my house. They did a beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ann T.
09/2015
3.0
contractors
  + -1 more
unknown
Description of Work: Service has yet to be provided. The provider came to my home and told me the price for the service I purchased will be double and that I will owe him $100. Gutter Cleaning purchased deal for $99; provider quoted me $200. I was forced to select a rating to submit this review. It is not accurate as it is too early to rate this provider.
Rating CategoryRating out of 5

Response from Arrow Roofing & Solar
The cost to do the service was more than the purchased amount due to the fact that the homeowner requested we perform the service on the entire home which is almost 4 times the size of the service purchased with several additional factors that add to the cost of the service yet taking into account membership discount only added $100 to the service as a courtesy.

Donna R.
07/2015
5.0
contractors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Brenda F.
06/2015
5.0
deck cleaning, decks, pressure washing
  + 1 more
.
Description of Work: They built a deck for me last year & recently they came & did a power wash & seal on the deck.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark N.
05/2015
5.0
contractors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen B.
05/2015
4.0
electrician, house painters, pressure washing, contractors
  + 2 more
unknown
Description of Work: I had signed up for this deal quite a while ago and was just waiting for them to contact me to set a time for the pressure washing and deck painting/sealing. But rather than set a time up with me, they simply showed up one day (when I happened to be home) without calling first, which really surprised me. Having not had enough (any) notice, all my deck furniture and other things were still in the way. They removed these things for me but I would have preferred to do that myself. After they left, I noticed that one of the strings of deck lights I had was completely spray-painted over by them and destroyed. They did the pressure wash first, then arrived a bit later that same day to do the painting/sealing once the deck was dry. Nothing was really explained to me other than once they got here they said they were very busy and they did get right to it. They asked me what color I wanted but there were just two choices and I didn't really get much of an idea what those choices were, even though I did ask. Luckily, the one I chose looks fine, but I wish I could have seen a sample of it. They seem to have done a pretty thorough job on it overall. I could have done without the loud music and cigarette smoking, to be perfectly honest, but perhaps I'm being a bit too nit-picky? I also would have liked to know when they planned to return to do the painting/sealing. I just found some of their customer service to be a bit lacking in professionalism, but they sure can't be faulted for the actual job they did (other than destroying my lights, which is not a huge deal but still was not great!) I'm hopeful that the deck will be protected for a while and I've gotten used to the color. Just not sure they'd be my first choice to perform the same service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0

$150

Carol H.
05/2015
1.0
deck cleaning, contractors
  + 0 more
.
Description of Work: After receiving an email acknowledging receipt of my purchase of a big deal for deck restoration which also inquired about the size of the deck, To which I immediately replied, I never heard back from the company again. Left email for them which did not receive a reply. Then phoned and left message, again no reply. Contacted Angie's List for assistance. Was told the company planned to come treat my deck that coming Saturday. Although that was not a date I had chosen when providing three dates of choice initially, I decided to go with it. No one showed up that Saturday, although we stayed home expecting them. Never heard from the company to cancel or reschedule. Requested and received a refund from Angie's List.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Carrie C.
05/2015
5.0
contractors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joyce A.
04/2015
5.0
deck cleaning, house painters
  + 0 more
.
Description of Work: Cleaned deck and put on new stain and sealant. They did a wonderful job, they moved everything off and when finished, they put things back like they were. The owner, Jason, and his 2 workers appear to be very good people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Justin E.
04/2015
5.0
gutter cleaning, gutter repair, contractors
  + 1 more
unknown
Description of Work: cleaned gutters and installed guards on 2 problem areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pamela S.
04/2015
5.0
gutter cleaning, gutter repair, contractors
  + 1 more
unknown
Description of Work: Cleaned gutters and attached caps. They were fast, thorough and I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve R.
04/2015
2.0
gutter cleaning, contractors
  + 0 more
unknown
Description of Work: It took them over two and a half months to do the job. When I would call the owner was very short with me. Once the young boy came to do the work, he did not use any safety ropes. He would lean over the roof with nothing protecting him from falling off. Owner told me he did not need anything because he was experienced. He cleaned my gutters by blowing everything out and leaving. All the debris was left on my front porch and back deck. He left a mess. I called and owner said the young boy would be back to clean it away. So far he has not returned. |Will never use them again.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$99

Response from Arrow Roofing & Solar
Customer service with for the 4-10-15, gutters are clean and The surrounding area was blown off. Customer called with a concern and we responded the same day but no answer. On 4-13-15 the customer returned our call, spoke with us and voiced her concerns that some debris was left on her deck and grill. We did say we would send them back out to clean that up but then we had four days of torrential downpour which made sending somebody back out to clean the debris a moot point as it was washed away by the rain.

Richard M.
02/2015
2.0
deck cleaning
  + -1 more
unknown
Description of Work: This company cannot communicate at all. 48 hours after buying the deal, I had received NO communication, no email, no phone calls, nothing, even though the dates I had chosen were the next 3 consecutive days. I called their number 3 times, finally got an answer, and was given many excuses why a deck clean and stain could not be started over the next week, all of which were weather related (it's clear but cold). There's no reason the deck cannot be at least pressure washed a day or two after it rains - it has to be clean and dry a couple days before it's sealed anyway. After that initial phone call, the company has never again replied to emails or phone calls, so I finally rented a pressure washer from Home Depot for $75 bucks and did it myself. Turned out great, I'll seal it the next time we get 55 degree plus weather for a couple days in a row. Clearly they would rather do something more lucrative than schedule an Angie's List deal when they're busy.
Rating CategoryRating out of 5

Response from Arrow Roofing & Solar
To respond to this members review. I am sorry the member feels this way, unfortunately the lack of communication appears to be on the part of the member that the service provider. The member purchased a deck service in the middle of winter and then provided three service dates that just so happened to be below freezing. Where the lack of communication comes in is that after requesting a refund proceeded to tell us that there was a rush to due to the fact that he was wanting to sell his house. The member himself stated that it was cold (ice storms and sub zero weather) and is then upset that we did not rush out to power wash his deck in this weather. We would have been unable to stain or seal the deck even if we had been able to power wash at the time as the member again states which would have required additional trips once the weather was conducive to doing a deck service which is a big draw in the springtime.

Bentley S.
02/2015
5.0
solar panels, contractors
  + 0 more
unknown
Description of Work: installed gutter guards. Never saw them in person.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cindy J.
02/2015
5.0
solar panels, contractors, gutter cleaning, gutter repair
  + 2 more
.
Description of Work: Cleaned rear gutters and installed guards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tim R.
12/2014
5.0
contractors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thu H.
12/2014
1.0
contractors
  + -1 more
.
Description of Work: I purchase this Gutter cleaning from Angie's list then she's said to call them in two day to arranged for services I did contact him,(JFour Group inc)to sub the work to some one else give putting me off I called him he's never returned my call he's finally came clean the gutter the end of November, never call to tell me that he's coming to do the job. I wish I never to buy online with Angie's again, because I can't control who, what ever to show up do the job..

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Arrow Roofing & Solar
We apologize for any confusion but the service was performed on 11-19-14 after informing the member that we would be doing the gutter cleaning and service from Wednesday - Monday of the following week weather permitting. We had at least 5 phone calls with the member regarding the scheduling during which we informed her that we did not have a set time for the cleaning as the services differ in length of time to perform depending on the size and difficulty of the project. The service was done, the area was cleaned and since no additional fees were assessed we had had no further communication with the member either positive or negative regarding the service which we always respond to and address. We urge any member with questions or concerns to contact Jason Bassett at 615-278-6729.

LaJuanna B.
12/2014
5.0
gutter cleaning, gutter repair, contractors
  + 1 more
unknown
Description of Work: JFour Group Inc cleaned my gutters, and installed gutter guards. Service was delayed a day or so due to rain, but they contacted me early to let me know of the postponement. My husband didn't tell me the service had been completed, I just looked up at the roof over the weekend and saw CLEAN :). They did a very good job.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jarrod T.
10/2014
5.0
contractors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

123 S Church St, Murfreesboro, TN 37130

http://arrowroofingandsolar.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Unfinished Carpentry,
Gutters,
Gutter Cleaning,
Deck Maintenance,
Roofing,
Pressure Washing,
Decks and Porches,
Solar Panels,
Exterior Painting,
Roof Cleaning,
Finished Carpentry and Woodworking,
Windows

FAQ

Arrow Roofing & Solar is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Arrow Roofing & Solar accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Arrow Roofing & Solar offers free project estimates.
Yes, Arrow Roofing & Solar offers eco-friendly accreditations.
Yes, Arrow Roofing & Solar offers a 10% senior discount.
Yes, Arrow Roofing & Solar offers emergency services.
Yes, Arrow Roofing & Solar offers warranties.
Arrow Roofing & Solar offers the following services: Roofing. Siding. Door Installation- Entry & Patio. Storm & Security Windows– Replacement & New. Chimney Flashing. Gutters– Cleaning, Repair & Replacement. Hail & Storm Damage Assessment & Repair. Skylights. Deck- Cleaning, Maintenance, Design & Construction.
Plumbing. Drywall.

Contact information

123 S Church St, Murfreesboro, TN 37130

http://arrowroofingandsolar.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM