Description of Work: I called GLENN TERHUNE PLUMBING to cost out having two facuets replaced one was a replacement over the kitchen sink and the other a new install over a newly built bar sink. In both cases the plumber did a great job - did not leave anything for me to clean up and was pleasant to boot. In addition, and what was a most pleasant surprise is that the original charge was $202 for the job. I mentioned to the plumber that I had a coupon and he said that it was already included. Then a week later I received a letter from Glenn Terhune Plumbing that the plumber was mistaken and that the discount had not been applied. So my total bill was really $180. They had inclused a $20 check with the letter. This is what I call integrity+ and as a very satisfied customer on all counts, they will be my first call when I have plumbing work to do in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Terhune Glenn Plumbing Inc
Thank you for your kind words. I'm glad we caught the error. We appreciate your business!
Joanne P.
10/2012
5.0
plumbing
 + -1 more
They quoted me a price and told me that they would send out two people, which they did. They did the work and they were professional, but they were a little pricey.
Description of Work: Glenn Terhune Plumbing installed two faucets for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Anne F.
09/2012
5.0
plumbing
 + -1 more
A dual flush toilet in our house was not filling and flushing sometimes. I thought the inside mechanism had gone bad and needed replaced and this was the original reason i called them. They offered to come the next day and they were right on time. Very nice guys came and i felt very comfortable with them. They checked things out and figured out that the toilet was loose and needed tightened and thought that was making the lid not sit quite right, hence it not being able to fill (top button dual flush toilet). They tightened it up and we thought that would do it. But the toilet was still 'rocking' some. The guy told me he really needed to pull the toilet up to see why it wouldn't tighten. He did and found a ring of some kind was broken. I feel he went out of his way to try to find the problem and fix it. He worked quickly and fixed something else he said didn't seem quite right because it seemed to him to be filling slow. Everything works perfect now. The toilet doesn't feel like it could move even a tiny bit and filling fast and flushing perfect everytime!! VERY happy with their service and will definitely use again!
Description of Work: Pulled up a dual flush toilet and replaced a broken ring of some kind. Not sure everything that they did but got it fixed for sure! Also, tightened a tub faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Terhune Glenn Plumbing Inc
I'm glad we were able to get the problems fixed for you. We appreciate your business and your positive feedback!
SUE P.
09/2012
5.0
plumbing
 + -1 more
The plumbers arrived exactly on time. They were courteous, professional and left their work space neat and clean. They did an excellent job. I used the Angie's list 10% coupon which motivated me to use this company for the first time. I will use them again.
Description of Work: Had an old toilet removed and a new toilet installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from Terhune Glenn Plumbing Inc
I'm glad everything went well. Thank you for the business and for taking the time to give us feedback!
Betsey or Richard C.
08/2012
5.0
plumbing
 + -1 more
Excellant service. Scott Showed up right on time. He is very pleasant and knowledgeable. He explained he had shinney metal pop-up drains on his truck but now brushed nickel. He assessed both problems, left to get the pop-ups we needed and returned shortly. Scott replaced the pop-up assemblies, tightened the faucet, checked everything to be sure it was working properly and not leaking. Scott took the old pieces with him and cleaned up after himself. We will call GlennTerhune Plumbing Co., Inc. any time we have a plumbing problem. Scott is a very nice, knowledgeable, courteous young man.
Description of Work: We had 2 problems. Both of the metal rings that attach to the sink - part of the pop-up Lavatory drain assembly split and were very sharp. Also one of the lavatory faucets was loose.The Plumber (Scott) showed up right on time. Scott did not have the pop-up drains we needed, brushed nickel. He was able to go get the correct parts, returned & in no time at all he had everything replaced, working properly. We are very pleased with
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$268
Response from Terhune Glenn Plumbing Inc
Thanks for your response! I'm glad that everything went well. We appreciate you taking the time to provide feedback.
Mike G.
03/2012
5.0
plumbing, water heater repair
 + 0 more
This experience mirrors what I have experienced with Terhune Plumbing for the last 5 years. Here's what I wrote to the owner: Yesterday we had one of our occasional visits from Terhune Plumbing employees. As with every other visit over the last 5 years, your men were very competent and professional, very courteous and pleasant. This is how every Terhune employee has presented himself: as a competent leader with regard to plumbing, and a caring servant with regard to my family and me. Please thank all of your employees for me.
Description of Work: Our gas hot water heater was not producing hot water efficiently. They diagnosed the problem as sediment at the bottom of the tank, flushed it out, and replaced the cold water intake tube.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Terhune Glenn Plumbing Inc
Thanks! We appreciate you taking the time to provide the feedback.
Ann M L.
02/2012
1.0
plumbing
 + -1 more
I contacted Matt Terhune at Glenn Terhune Plumbing. I was calling to get them to come look at my plumbing issue. During the call, Matt terminated my call, mid-conversation. I was never called back and I am very upset. I quickly, in turn, contacted Roto Rooter. Too date I have not heard from Terhune Plumbing.
Description of Work: Looking for plumbing service.
Rating Category
Rating out of 5
professionalism
1.0
Response from Terhune Glenn Plumbing Inc
It has been a while since this phone call. I did not hang up on her, I asked if I could call her back because I had been on the phone with her for an extended period of time and was getting a call regarding an emergency that I needed to take right then. We don't normally work in Arkansas, but I was trying to be helpful. I think I tried to call her back but I can't be sure. I'm certainly sorry for not calling back if I didn't.
John M.
12/2011
5.0
plumbing
 + -1 more
I called one day and the lady there said that she would have someone get in touch with me. They did get in touch with me in the next few days. The guy laid out the prices for it. So, I am pleased with them. I described the location of the shower and the access to it. The guy asked me all the questions. The quote was between $350 and $400. They responded and I talked to them over the phone. It has been good so far. I am considering using their services in the future. They have to cut out the tile for that type of work because there is no access from the outside wall of the house. That includes the shower valve itself and replacing it.
Description of Work: I received an estimate from Glenn Terhune Plumbing for replacing a shower control valve. It is for changing the old valve with newer models.
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
Yaohong W.
10/2011
5.0
plumbing, drain cleaning
 + 0 more
They do good work. The price fit the service. My only complaint is that I had to fill in the hole left myself.
Description of Work: I used GLENN TERHUNE PLUMBING to fix a leak in the water line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Suzette C.
07/2011
5.0
plumbing
 + -1 more
We were planning to replace a kitchen faucet ourselves (we've both done them before) but couldn't get the old faucet off! After several attempts by us and our handy friends, we gave up and called Terhune. Their technician arrived a little early, was pleasant and professional and got right to work. For someone who knows what they're doing, this was obviously a walk in the park. In about a half hour, he was out the door and on his way, and we had a shiny new faucet in place! No muss...no fuss. This was our first experience with them. We'll call them the next time we need plumbing help.
Description of Work: Kitchen faucet replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Angela J.
07/2011
5.0
plumbing, drain cleaning
 + 0 more
Great experience! Even though I felt a little silly for calling them for a simple clogged drain, the secretary and the plumbers took the matter seriously and acted professionally when they talked to me about this issue. They reassured me that I had exhausted all of the possible home remedies (not Liquid Plumber, of course!) and that they would be happy to help unclog the drain with their auger.
Description of Work: Two plumbers used an auger to clean out a slow-draining shower drain that I could not unclog.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Buck B.
10/2010
2.0
plumbing
 + -1 more
The quality of the company's work seems fine, but beware of scheduling appointments, as they may be very late - in my case, they did not even show up on the day scheduled and didn't let me know until a half hour past the scheduled appointment time. They called me at 3:55 yesterday - 25 minutes late for a 3:30 appointment - to say that they "just found out" that they could not have a plumber there until "at least 6." Of course, I had already left work and canceled other appointments to be there and wasted an hour of my day. To their credit, they sent somebody first thing the following morning. If you value your time, I would not recommend them.
Description of Work: Adjustments on toilets, fixed leak in sink plumbing, caulking.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
john B.
05/2010
5.0
plumbing
 + -1 more
Excellent results. I booked the appointment 3 days in advance. She explained the hourly rate is $90. Two men arrived ontime, made the repairs efficiently and cleaned up afterwards. They left for 45 mins to get the new tub faucett and toilet handles. Good quality hardware. I think $226 is a reasonable fee. I was pleased with the experience.
Description of Work: Repaired a leaky spout in bath tub. They repaired it by replacing the entire fixture (which is what I asked for). Also replaced the old rusty handles on 2 toilets. One toilet would run for an hour after flushing so they replaced a component inside the tank.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$226
Kimberlee K.
11/2009
5.0
plumbing
 + -1 more
The workers came out the same day I called them. They were efficient and finished within an hour which kept price down. They did very good work and I will use this company again in the future.
Description of Work: I hired this company to fix a leaky faucet in my shower stall and they replaced the safe plate in the tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David M.
10/2009
5.0
plumbing, water heater repair
 + 0 more
Our family's hot water suddenly stopped working early Saturday morning. After looking at a few plumber's profiles, Terhune was only one I could find that did weekend work. A plumber showed up at around 11AM, looked at my water heater to figure out what was wrong, drove back to his headquarters to pick up the replacement part, and came back to my house to replace it. He was done by 2PM. He seemed very honest and was courteous, which was even more impressive considering it was the weekend. He warned me it would cost more since it was the weekend, but still I was very pleased with the price. I will very likely contact Terhune again for any plumbing problems.
Description of Work: Replacement of an electronic part that was needed for the water heater pilot light to work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$317.5
John R.
05/2009
1.0
plumbing
 + -1 more
They came and agreed to do the job, then after they had cut the pipes, they stated that it was too wet under the house to complete the work. They stated they would come back if I got it dry under the house and finish the job. I couldn't believe that they agreed to do the job, cut the pipes, and then just left.
Description of Work: I had a leak under the house from the drain under the kitchen sink.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
William B.
10/2008
5.0
water heater repair
 + -1 more
Installer showed up on time, finished work promptly, and everything worked great. This company is not the cheapest plumber, but the quality and reliability is well worth the price. I would recommend them highly
Description of Work: Company replaced gas hot water heater and installed recirculating pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,275
JAN G.
08/2008
5.0
plumbing
 + -1 more
They are very reliable, they are excellent workers, they come when they say they will and do really good work.
Description of Work: Glenn Terhune Plumbing Inc has been my plumber for just about my whole life, my family used them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SHERRIE S.
05/2008
5.0
plumbing
 + -1 more
Plumber showed up right on time. Everything went well, it took about an hour and a half.
Description of Work: Repaired a leaking toilet tank, replaced flushing chain/arm in another toilet, fixed leaking kitchen faucet, reversed hot & cold water to shower control because they had been installed backwards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
DRUCILLA W.
11/2007
5.0
plumbing
 + -1 more
The appt. was made about 2 weeks in advance since they were booked up. The plumber showed up a day ahead of schedule, but it worked out fine. The plumber installed the new faucet quickly and efficiently. He was very personable and worked fast. He discovered the problem we had been having with the old faucet (reduced flow). We were very pleased with this service in every way.
Description of Work: We wanted to replace our old kitchen faucet with a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
MARY JANE M.
02/2007
5.0
plumbing
 + -1 more
The work was all done in a timely manor and I was very pleased. They really made sure to answer all of my questions and I would recommend this company to anyone. They were friendly and the work was done with extensive detail.
Description of Work: The kitchen was remodeled and needed to have all of the plumbing work re-done. This company did the work. They installed the plumbing for the kitchen sink, dishwasher, garbage disposal and all water lines. I am not sure of the square footage of the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
02/2007
5.0
plumbing
 + -1 more
I think they did a fine job. We had a many different subs running through our home at once and they completed their part on time. I don't think they did anything extraordinary as they just did what they were hired to do. I would call them for the simple fact that their company would be familiar with our new bathrooms should I ever have a problem. My contractor paid all the subs so I can't comment on the price.
Description of Work: Glenn Turhune Plumbing installed all of the plumbing in the walls of our new addition. We had added two new bathrooms in which they installed the toilets, bathtubs and sinks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
02/2007
5.0
plumbing
 + -1 more
I have never had a problem with this company the many years that I have been using them. They are always on time and very friendly. Their prices seem reasonable as well. I would definitely recommend this company to anyone that is looking for an awesome plumber.
Description of Work: We had a bathroom that was completely remodeled. This company installed a new commode as well as a shower/tub and sink. All of the piping was installed as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
MARY D.
02/2007
5.0
plumbing
 + -1 more
This was such a detailed job and it was done very well. I was very impressed with the skill and dedication that this company puts toward each individual job. I would recommend them to anyone and I was very pleased with the service.
Description of Work: We re-did our back and side yard and needed to have the gas lines installed and the tank moved from one side of the yard to the other. There were also two gas lanterns that were installed and a pool heater converted as well. Our yard is about a half of an acre and the work was all done by this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
02/2007
5.0
plumbing
 + -1 more
We have had absolutely no noticeable problems with any of the plumbing in our home. This company did their job to perfection. We inspected the work ourselves, and nothing seemed to be even a little bit out of order. We even had a call back from the crew's boss, just to make sure we had no problems. We told him that they all needed raises. We paid one full price for the entire project to the main contractor.
Description of Work: A crew of guys from Glenn Terhune Plumbing installed all of the water lines and plumbing throughout our new 4 bedroom, 2 bathroom home. They installed both of the toilets and water lines to both of the sinks in the two bathrooms. They also installed the water lines for the hot and cold water for the laundry area, as well as the water lines to the kitchen sink and dishwasher.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines
FAQ
Terhune Glenn Plumbing Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
No, Terhune Glenn Plumbing Inc does not offer free project estimates.
No, Terhune Glenn Plumbing Inc does not offer eco-friendly accreditations.
No, Terhune Glenn Plumbing Inc does not offer a senior discount.
No, Terhune Glenn Plumbing Inc does not offer emergency services.
No, Terhune Glenn Plumbing Inc does not offer warranties.
Terhune Glenn Plumbing Inc offers the following services: Commercial & Residential, Repair, New Construction, Remodeling, Licensed Insured & Bonded