When you call Baker's Heating & Air Conditioning you can be sure you are getting the best value for your money. If you need service work to repair your unit, or a whole new system, our rates are some of the most competitive in town. We believe in old fashioned values and are picky about every detail of our work. We want our meticulous attention to every detail to exceed your expectations. We do not settle for just acceptable work.
We specialize in system replacements and our furnaces and air conditioners are rated number one by a leading consumer review magazine, for least likely to need repairs. We are a friendly, honest, family owned business serving Shelby County for fifty-six years!
Business highlights
67 years of trusted experience
Services we offer
repair and installation of plumbing, heating & cooling equipment, service solar water heater systems, floor furnaces and boilers.
The repairman arrived in the time frame, calling first. He was friendly, working quickly. He did a complete job, checking for possible problems. After he left, everything continued working fine.
Description of Work: Overhaul shower and outdoor faucets, replace stems and repack.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Deborah G.
08/2007
5.0
plumbing
+ -1 more
I called the company and they sent someone out that day. They gave me a call 30 minutes before serviceman arrived, so I could come home from work and not wait forever for them. Very nice! They fixed both leaks, explained the poor workmanship that had been done by the installer previously, and also showed me some things to be aware of if someone else needs to service this particular type of toilet in the future, so that I can avoid really big problems at that time. The serviceman was friendly, extremely competent, professional and taught me a lot while he worked, which I appreciated, so I'll know what to look for in the future. Their rates were reasonable and since it took two trips on two different days to completely fix the problem, they did not charge me a 2nd service call for the 2nd trip. I will definitely call them again and recommend them with the highest possible ratings.
Description of Work: Apparently, when my bathroom was remodeled 4 years ago, the toilet was improperly installed, and it has had a slow leak underneath it the entire 4 years. Only recently it began to leak from the base of the tank and to leak out the bottom along one side. I needed these leaks fixed on an emergency basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$334.37
SUSAN C.
07/2007
5.0
plumbing
+ -1 more
I called at 9:00 a.m. and they had a crew there the same day. The plumbers were courteous and efficient. I was very happy with the work.
Description of Work: Ray Baker Plumbing fixed leaking pipes in the basement and replaced an outdoor spigot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
ANGIE G.
04/2007
5.0
plumbing
+ -1 more
Basically, when they came in, they looked at it and said that he could not fix it. He said that we needed another part. He messed around with it and actually made it worse. This company had good reports and that is why we called the. They charged $85 an hour so they should have at least knew what they were doing. He had water flying all over my kitchen and everything. I will say that the guy was super nice though.
Description of Work: Baker was supposed to fix the handle on my faucet that had been leaking.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$85
RAY E.
04/2007
4.0
plumbing
+ -1 more
The work was very professional, I was very satisfied and the price was somewhat reasonable. They gave me a 90 day warranty on the work.
Description of Work: They fixed my hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
JACKSON G.
01/2007
5.0
plumbing
+ -1 more
The repair guy was extremely nice, and didn't make me feel stupid in any way, since it turned out the repair to what I had thought would have been a major problem was, in fact, something I could easily have done myself. Nonetheless, I've learned how to fix it in the future (if you have a faucet that has an inconsistent flow, just replace the rubber washer inside it, this is more than likely your problem). I look forward to their installing a food disposal in the near future!
Description of Work: They replaced a damaged washer in our bathtub faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
PATRICE M.
12/2006
5.0
plumbing
+ -1 more
I called the company in the morning and a plumber was sent to my house two hours later (at my convenience!). The plumber got to my house on time and was very courteous. He did a great job replacing the faucet and cleaned up the area before he left the house. Very professional! I will definitely use him again.
Description of Work: Replaced a faucet on a washing machine cold water pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
JAMES N.
12/2006
1.0
heating & air conditioning/hvac
+ -1 more
Repeated calls to the answering service produced no response.
Description of Work: Heater malfunction during 20 degree weather.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
CHARLES N.
12/2006
5.0
plumbing
+ -1 more
Fantastic. Couldn't of been happier. Very friendly and helpful on the phone, came out same day, on-time, the plumber and his assistant were very friendly, focused on the job, completed quickly, asked before cutting into sheetrock! Great job. Cost was less than I expected.
Description of Work: Repaired leak in the hot water pipe leading to the washing machine, replaced faucets for both hot and cold as well as a foot of pipe behind the wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
JAMES N.
10/2006
5.0
plumbing
+ -1 more
Everything performed as promised at the price quoted. Neat, clean and polite!
Description of Work: Ran a short gas line for kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
SUE P.
09/2006
5.0
plumbing
+ -1 more
He was excellent. I called at 9am and they were out by 11:30. The repair man was courteous.
Description of Work: He replaced a Delex spray diverter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92.05
09/2006
5.0
heating & air conditioning/hvac, plumbing, septic tank
+ 1 more
I was happy with the work performed. I mean, he basically just drained our septic in which was getting full. He did a great job of not tearing up our lawn any more than necessary. I have used this company in the past, so I just called them. They have always done a great job for me whenever I needed anything of the plumbing nature done. I do like how punctual they are, calling before they come out and arriving on time. I don't have all day to wait around, so that's a great attribute towards their company.
Description of Work: Baker Ray E Plumbing drained our septic tank that was getting to full.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
09/2006
5.0
plumbing
+ -1 more
We were quite pleased with the work. He knew what he was doing so it did not take him long to get the sink hooked back up when the rest of the kitchen was done. It worked right as soon as the water was turned back on. We have never had a leak from it and we are happy with the job.
Description of Work: We remodeled our kitchen and had new pipes put in to reconnect the sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
09/2006
5.0
heating & air conditioning/hvac, plumbing, septic tank
+ 1 more
This was a very carefully done job due to the location and the route of the gas line. Extreme caution had to be and was exercised by the two man crew. They showed great skill in successfully completing the job as per requested. The clean up was great as well.
Description of Work: They pumped our septic tank out and inspected it. They also ran a new gas line to our furnace because the old gas line was corroded
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
09/2006
5.0
drain cleaning
+ -1 more
Ray's does great work. Their prices are fair and reasonable, they're reliable and honest. I have used them in the past and I will continue to use them in the future. When they came to my home this particular time, they checked out all of my sink pipes for me and gave them all a good cleaning. They don't seem to rush through their work and they really treat you like a valued customer.
Description of Work: Ray's came to my home to clean out my drains. My sink was draining water, but really slowly so it was time for a cleaning. While they were here, they also cleaned my bathroom sink piping. No parts needed to be replaced or anything like that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
08/2006
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Ray Baker Heating and Plumbing did an excellent job installing my new water heater. They showed up on time and were professional and courteous. The job of installing my water heater was very big, but they were able to complete the work in about 5 hours. After they were finished, a building inspector came out and inspected the water heater. He said they had done an excellent job and because I have used Ray Baker before, I knew they were going to do the job right the first time. They also explained everything they were going to do before they started work.
Description of Work: Ray Baker Heating and Plumbing installed a new water heater in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
08/2006
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Ray E Baker Heating & Plumbing did a fine job installing my new water heater. They were very professional and always spoke very politely to me, saying please and thank you. They also cleaned up after themselves and showed up right on time. They were very informative, whenever I asked them a question and made sure to explain exactly what they were doing, as they went along.
Description of Work: Ray E Baker Heating & Plumbing came out to replace my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
MARK G.
08/2006
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
They did a good job on installing the new water heater that was still under warranty, which was a plus because I know that they stick by what they say. The came out in a timely manner and had a professional do the job.
Description of Work: Ray's had to replace our water heater that was still under warranty because it was not heating the water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
08/2006
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Ray Baker did an excellent job. They were very courteous and professional. I have had no problems with my new water heater. I felt their prices were a little high, but I knew they would do the job right the first time. I have used them before. They did the job they were asked to do, and did it well. They were willing to answer any questions that I have, and showed up on time
Description of Work: Ray Baker Heating & Plumbing replaced my water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Jacen B.
08/2006
5.0
plumbing, water heater repair
+ 0 more
They did a good job installing my new water heater. It took them about 2 hours to get it installed, but they were very particular to clean up after themselves. They were also extremely professional and courteous with me. Their prices were very competitive. I was also pleased they were willing to answer all my questions, and showed up on time
Description of Work: They installed a new water heater in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
Ray Baker Heating & Plumbing was very prompt to show up and fix my air conditioner; although because of the position it was in it took them almost 5 hours to finish the job. They were extremely courteous and professional with me, as well as showing up on time.
Description of Work: They had to replace an evaporation coil in my air conditioner as it wasn t blowing cool air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,155
08/2006
1.0
heating & air conditioning/hvac
+ -1 more
This was the worst and sloppiest job I have ever seen done in my life. Ray Baker Heating never finished reconnecting the gas pipes under my home, so I was without hot water for over a month. When I called them, they refused to come out and finish doing the work and in fact told me not to call them back that they would not be coming back out to my home. I talked to everyone I could to try and get this problem resolved and finally ended up calling someone else to come out and finish the job which ended up costing me another 2800 dollars.
Description of Work: They were supposed to re-pipe our furnace.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$500
Response from Ray E Baker Heating Plumbing & Cooling
We had received work order on 5/18/06 and we repiped gas line to furnace on 5/22/06. Our work was completed and inspected by Shelby County Code Enforcement on 5/24/06.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Septic Systems
FAQ
Ray E Baker Heating Plumbing & Cooling is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Ray E Baker Heating Plumbing & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ray E Baker Heating Plumbing & Cooling does not offer free project estimates.
No, Ray E Baker Heating Plumbing & Cooling does not offer eco-friendly accreditations.
No, Ray E Baker Heating Plumbing & Cooling does not offer a senior discount.
No, Ray E Baker Heating Plumbing & Cooling does not offer emergency services.
Yes, Ray E Baker Heating Plumbing & Cooling offers warranties.
Ray E Baker Heating Plumbing & Cooling offers the following services: repair and installation of plumbing, heating & cooling equipment, service solar water heater systems, floor furnaces and boilers.