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Ray E Baker Heating Plumbing & Cooling

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

When you call Baker's Heating & Air Conditioning you can be sure you are getting the best value for your money. If you need service work to repair your unit, or a whole new system, our rates are some of the most competitive in town. We believe in old fashioned values and are picky about every detail of our work. We want our meticulous attention to every detail to exceed your expectations. We do not settle for just acceptable work. We specialize in system replacements and our furnaces and air conditioners are rated number one by a leading consumer review magazine, for least likely to need repairs. We are a friendly, honest, family owned business serving Shelby County for fifty-six years!

Business highlights

67 years of trusted experience

Services we offer

repair and installation of plumbing, heating & cooling equipment, service solar water heater systems, floor furnaces and boilers.

Services we don't offer

drain cleaning, septic tanks, air duct cleaning

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 245 reviews

Omair K.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
Everything went pretty well and the gentleman kept me in the loop with what he was doing. He had to leave on a Friday morning and come back on a Monday afternoon because he needed some help. They came when they told me they would and they left promptly afterwards. They told me what I need to do and they left me a couple of tools as well. They are pretty kind. I have an old system so there aren?t many people who can do work on them.
Description of Work: Ray E Baker Heating Plumbing and Cooling serviced my boiler and radiator system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Lionel C.
03/2010
5.0
plumbing, water heater repair
  + 0 more
The professionalism and services rendered where top notch. When calling to get an estimate, I actually spoke with the owner and he took the time to answer all of my questions and even pointed out some things I did not know. To make a long story short, the repairmen were prompt and did a great job. I highly recommend this company and will be using them again in the future.
Description of Work: Our water heater needed to be upgraded and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Rajiv S.
02/2010
5.0
plumbing
  + -1 more
They called 20 minutes before they arrived, as promised. Did the work efficiently and answered what few questions I had and tightened up a leaky faucet that i'd forgotten about in about 10 seconds. It could not have gone better.
Description of Work: Repaired a burst frozen pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Fran S.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
I have always been happy with them. I live in an older home that has radiator heat - they have people that still service radiator heat. Their price is reasonable. I would rate them highly and would use them in the future, if necessary.
Description of Work: I used Ray E Baker Heating to check my heating system for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Don P.
12/2009
5.0
plumbing
  + -1 more
The guys showed up when they were scheduled to be here. They were nice and professional. I could have been talked into replacing the incoming water valve since I already thought it would need it but they talked me out of it and saved me a lot of money by doing so. This showed professional ethics that are rare today. They replaced the toilet valve, installed a new kit and formed a new stainless steel tube from the valve to the toilet. They did his in a very reasonable amount of time. The service call charge (they do not have a "free estimate" for work to be done) was deducted from the over all bill. I am very pleased with the service and the price.
Description of Work: I asked them to look at 2 valves: Incomming water supply from the street and toilet valve. I thought they both would need replacing. They suggested leaving the incomming water valve alone since it was in good shape but needed a lot of turning to turn it off and on. The toilet valve did need replacing and a new toilet kit (the existing one was leaking).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Ron B.
12/2009
5.0
plumbing
  + -1 more
They were fast, quick and reasonable. It went very well. The price was reasonable.
Description of Work: I used them to do some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Debbie P.
11/2009
5.0
water heater repair
  + -1 more
This company was outstanding and very efficient. As a result, I have chosen to purchase a maintenance agreement. Thank You for providing this service.
Description of Work: Replaced 2 upper thermostats and 2 lower thermostats in water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

david B.
11/2009
5.0
plumbing
  + -1 more
They were prompt and they did a good job. I was satisfied with their work. The drain clogged up again but it was not their fault. It was a positive experience.
Description of Work: I used them to clean some drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ken C.
11/2009
5.0
water heater repair
  + -1 more
The work turned out really good. They were able to replace just the part and not the whole unit. We used them again after that and they were very nice. They were very prompt and reasonable. Their price didn't seem too much.
Description of Work: They replaced a part for my water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sara G.
11/2009
5.0
plumbing
  + -1 more
They were excellent. They were very reasonable and punctual. They coordinated very well with the other workmen that had to be involved in the work. The finished products were very nice. I?ll definitely use them again.
Description of Work: I used Ray E Baker Heating Plumbing & Cooling. They redid the fixtures in my bathroom shower, three months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela B.
08/2009
5.0
plumbing
  + -1 more
showed up on time, courteous, did the job
Description of Work: unclogged washing machine line/ fix leak in ice maker water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patricia G.
07/2009
5.0
plumbing
  + -1 more
We have an older home with a chronic sewer line problem. Other plumbers would charge us $450 to clean the line out and recommended replacing the sewer line. Ray Baker cleaned out the line and recommmended that we use the facilities in a different way. No problems since then. I have used them before and will continue to use them.
Description of Work: I hired them to clean out a sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

George B.
05/2009
5.0
plumbing
  + -1 more
All work was done promptly and professionally, and we are very pleased with the job.
Description of Work: Plumbers from Ray Baker's company installed washer connections in the back laundry area, and also brought the sink drain up to proper codes spec. Also they replaced a leaking tub drain pipe in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

connie A.
02/2009
5.0
plumbing
  + -1 more
I couldn't have been more pleased (see details above0
Description of Work: I had a leaking faucet which two other members of my family had attempted to correct. i saw Angie's list on TV and decided to give them a try. I found Ray Baker at the top of the plumbers and saw nothing but super reports from satisfied customers so i gave them a call. The person on the phone was very professional and after getting a little information said she had a repair man in my neighborhood and did i want them to come by today? Less than 3 hours later, i received a call saying the plumber was on his way and would be at my home within 30 minutes. The repairman was efficient, speedy and very polite. The entire job took less than an hour and considering that The Handyman Connection had quoted me an estimate of over $300, I thought the $94.03 I was charged was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94.03

Cheryl S.
02/2009
5.0
plumbing
  + -1 more
Plumber arrived on-time, figured out the problem and went to the store to find the part. Part was not available but he told me where to find it and order it. I am kind of a handy man so the plumber told me how to fix it when the part came in. It installed exactly as described. I could not be happier. Plumber was polite and very helpful.
Description of Work: Repaired leaking shower handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Kendra B.
12/2008
5.0
plumbing
  + -1 more
They called us first to let us know they were coming. He showed up and told my husband about the faucet before fixing it. He was in and out in under half an hour.
Description of Work: They came out because our faucet was leaking, and they replaced it. The original appointment was for Tuesday, but I had to call them Monday night and reschedule. They were able to come out on Wednesday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

KEVIN K.
11/2008
5.0
air duct cleaning, plumbing
  + 0 more
OUTSTANDING company to do business with. They totally worked around my schedule, resulting in 3 visits with no additional charge from the estimate. They called 30 min prior to arrival. They were polite and respectful. Highly recommend.
Description of Work: Ran hot and cold water lines for new laundry room. Plumbed washing machine discharge drain into house drain stack. Put in dryer exhaust venting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JEANNE W.
11/2008
5.0
plumbing
  + -1 more
Both repairmen were punctual, efficient and professional. They solved each problem with a minimum of disorder.
Description of Work: Called them twice. First time they repaired and replaced drain in an upstairs bathtub that was damaging the ceiling of the floor below. The second time they replaced faucet in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan D.
11/2008
5.0
plumbing
  + -1 more
The serviceman came on time and called before he came. The second person came immediately afterward.
Description of Work: There was a leak in my ceiling coming from the upstairs bathroom. The service man detected the leak, stopped it, and sent out someone to replace the device in the bath tub that was causing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KARL K.
10/2008
5.0
plumbing
  + -1 more
The service man showed up on time and called before he got here. He did the work quickly and explained what needed to be done and how he would do it.
Description of Work: Our outdoor faucet was leaking and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Eric P.
09/2008
5.0
plumbing
  + -1 more
The toilet that was coming loose and leaking or not flushing had been "repaired" twice by the man who had installed the new bathroom tile. The first time the toilet would get clogged up all the time then came loose and actually broke the tile. The second time we replaced the toilet with a new one and after it was installed over the replaced tile; it still came loose. The Plumber arrived exactly at the time he said, shimmed up the toilet (the tile and floor was not level) sealed it and caulked it. The result was very clean and attractive and now it is safe to sit on! He also replaced the cartridge and reworked the bathtub faucet so it no longer leaked. This all was done in about an hour, very nice and thorough work.
Description of Work: Fixed leaking toilet that had come loose after tile work was performed and repaired leaking faucet in bathtub that had no plumbing access. Came exactly on the day we requested them to come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Priscilla N.
08/2008
5.0
water heater repair
  + -1 more
We woke up one morning and we had no hot water. At that point we joined Angie's List because we needed a plumber. We wanted a company with all A ratings and we found that with this company. We couldn't get the exact model that we wanted but we got one that was close to it. They were super clean and took care of any mess that they made and we would use them again.
Description of Work: They took out the old water heater that was in the attic and replaced it with a new one and we then had to have an inspection on it. We own a two unit condo and a common area and someone else owns the first floor and part of the common area as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Albert T.
07/2008
5.0
plumbing, water heater repair
  + 0 more
My 60 year old toilet was leaking. They said it was a good toilet and we should repair it instead of replace it and they would look for the parts. They sent an expert in that brand out the next day and he said the price of the repair would match a new toilet. We gave very specific instructions about the type of toilet we wanted; they bought it and installed. They were punctual, courteous, knowledgeable and professional. They came out a few days later to check minor carbon monoxide that was leaking from the hot water heater. They were very thorough and explained to me what they were doing. They made the necessary adjustments. I had called on a weekend. They called back on Monday and had 2 plumbers at my door at 8:15 on Wednesday morning.
Description of Work: They replaced a toilet one day and then checked a vent leak in my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Judy P.
04/2008
5.0
plumbing
  + -1 more
I called and was astounded to have someone available to come the same day. I was called a half hour prior to his arrival. He arrived in pouring rain and immediately fixed my problem. He felt a little bad, I think, to have to charge the $88, and I was thrilled to have a solution in such a short period of time. I told him about Angie's List and showed him your site. I printed out Ray Baker's plumbing reviews for him to take back to the shop. A most pleasant encounter. Two thumbs up.
Description of Work: I had very poor water flow in the kitchen sink. The serviceman removed the diverter from the faucet, attempted to replace it but didn't have one on board, so he gave me the name of a company where I could purchase one, as I declined to have him order one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Teresa D.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
We have a 1920s radiator system that had not been run in years. Two previous "experts" abandoned what should have been a straight-forward task, daunted by the radiator's age. Ray Baker's radiator expert was professional and efficient, and got our system working like new in no time. Most impressive was that we didn't have to put up with the feedback we had been getting about just "giving up" on the radiator or that it would be scary to run it. We're so much happier with the results of our old radiator than our modern forced air system.
Description of Work: Radiator flush and test

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

5080 Wilfong Rd, Memphis, TN 38134


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Septic Systems

FAQ

Ray E Baker Heating Plumbing & Cooling is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Ray E Baker Heating Plumbing & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ray E Baker Heating Plumbing & Cooling does not offer free project estimates.
No, Ray E Baker Heating Plumbing & Cooling does not offer eco-friendly accreditations.
No, Ray E Baker Heating Plumbing & Cooling does not offer a senior discount.
No, Ray E Baker Heating Plumbing & Cooling does not offer emergency services.
Yes, Ray E Baker Heating Plumbing & Cooling offers warranties.
Ray E Baker Heating Plumbing & Cooling offers the following services: repair and installation of plumbing, heating & cooling equipment, service solar water heater systems, floor furnaces and boilers.
drain cleaning, septic tanks, air duct cleaning

Contact information

5080 Wilfong Rd, Memphis, TN 38134


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed