When you call Baker's Heating & Air Conditioning you can be sure you are getting the best value for your money. If you need service work to repair your unit, or a whole new system, our rates are some of the most competitive in town. We believe in old fashioned values and are picky about every detail of our work. We want our meticulous attention to every detail to exceed your expectations. We do not settle for just acceptable work.
We specialize in system replacements and our furnaces and air conditioners are rated number one by a leading consumer review magazine, for least likely to need repairs. We are a friendly, honest, family owned business serving Shelby County for fifty-six years!
Business highlights
67 years of trusted experience
Services we offer
repair and installation of plumbing, heating & cooling equipment, service solar water heater systems, floor furnaces and boilers.
Heck it only took about 10 minutes. He removed the heavy buildup from about 4 feet of drain in the shower and then snaked it to make sure that it was fully clear. He also informed me on what to do to prevent the buildup and what needed to be fixed in the shower basin to prevent buildup from going into the drain and building up in the pipe. I got the real impression they would rather have me informed than have to call them back all the time. I realy appreciate that.
Description of Work: Unclogged a drain that I could not no matter what I used. Very professional and informative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Ray E Baker Heating Plumbing & Cooling
Thanks. We believe education is part of our job.
Ruth M.
05/2011
5.0
plumbing
+ -1 more
Very professional, good job, pleased with this service.
Description of Work: Plumber arrived on time and was very professional. He fixed a leak in one faucet and put a washer in another faucet and also put a valve in toilet that was leaking. Charged me $130.00, the parts were 22.00 and the rest was labor. I thought he did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Ruth M.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
They arrived on time and did an excellent job. The price was high, I found out the coil costs around 250.00- 300.00 so the rest was labor. The price on my receipt did not reflect the 10% discount for being a member of Angie's List but they said the price quoted already reflected the discount when I asked about it. I am happy they fixed my problem.
Description of Work: They installed a new A coil in existing air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Response from Ray E Baker Heating Plumbing & Cooling
I'm sorry that you were not happy with the price. The estimate of coil cost is a little low; I did go back to check your paperwork. Keep in mind that your coil is a four ton.
Ginger G.
05/2011
5.0
plumbing
+ -1 more
The plumber corrected all the problems to our satisfaction. He arrived at the promised time, was polite and neat, even answering some questions I had regarding a possible future project. I even used an Angie's coupon for a percentage off the cost.
Description of Work: The master bath shower diverter was leaking and the shower head needed cleaning out. Also, the drain stoppers in two lavatories had become detached.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84.6
Response from Ray E Baker Heating Plumbing & Cooling
Thanks for the feedback.
Minor P.
04/2011
5.0
plumbing
+ -1 more
He came the same day we called them; then returned after it was determined that our faucet couldn't be repaired and we left to purchase one at Lowes , he installed it that afternoon, very professional and nice.
Description of Work: Installed owner provides Delta kitchen faucet and adjusted two leaky commodes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112.5
Holly C.
04/2011
2.0
plumbing, water heater repair
+ 0 more
Overall - BUYER BEWARE of their pricing. While I am sure this plumber does great work, the three other estimates I received were all at least a $1000 less that Ray E Baker. And no roofer was required.
Description of Work: Due to luke warm water in the house the plumber was called out to inspect the water heaters. One water heater was not working and due to the age of the other water heater the plumber recommended replacing both. The plumber gave an estimate of $3000. They also recommended a roofer to patch any work done to the vent pipe.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$84
Response from Ray E Baker Heating Plumbing & Cooling
Please keep in mind we are licensed plumbers and we adhere to current code requirements. If we had ignored requirements we could have quoted you about $1,000 less.
Jesse P.
04/2011
5.0
plumbing
+ -1 more
Bob was professional, knowledgeable, and considerate, cleaning up as he went. He explained what he was doing, and why he was doing it.
Description of Work: I called to have a slow draining bathtub with leaky handles fixed. Asked about having a running toilet fixed while plumber was here. Bob fixed the leaky handles, got out a huge clog I couldn't reach with my own tools from the tub, and fixed my running toilet, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Shelly B.
03/2011
5.0
plumbing
+ -1 more
They were awesome! They were much less expensive than their competitors
Description of Work: Uninstalled and installed a dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
phyllis Y.
02/2011
5.0
plumbing
+ -1 more
It went great. He worked non-stop for three hours. I was fearing the bill could be three times what it was. I will definitely call Ray Baker again for any plumbing issue I may ever have. I immediately began to sing their praises to my friends & family.
Description of Work: I had all kinds of issues with the plumbing in my kitchen - with the water line, the drain, the leaking sink drain, etc. Michael with Ray Baker was incredible. He worked at a running pace the whole time in an effort to save me money. He could not have been more professional & conscientious. Considering all he had to do I know he saved me a lot of money by my just observing his pace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$283
Mark B.
01/2011
5.0
plumbing
+ -1 more
Overall they were very pleasant and helpful. It took longer than it should have but the weather was bad and the owner was not able to get his trucks on the road I do wish that we were better advised on turning on the water. I think the teants left it on for the entire 3 days until the plumber could show up. This resulted in flooding. We are out of town landlords and could not actively manage the situation. Even so, I feel the company is well managed and although we paid a bit more, their pricing for the job was not excessive
Description of Work: My tenants complained of low water pressure on a Sunday afternoon. Ray E Baker answering service got me in touch with the owner. Unfortunately the company was not able to provide emergency services. That was stated in the Angies List profile but I missed it. Also unfortunate was the advice that the lines might be frozen and to turn the taps on in several locations so it "might break free" So the tenants turned on the water and we waited two days for service due to major ice and snow. When Ray E Baker got out to the house, they found a broken line and too much flooding to properly fix it. They did a temporary repair for abbot $110 (I was given 10% off for being an Angies list member.) Unfortunately since they couldn't do the full repair due to flooding and as such, I could have gotten a Bigger discount and would not have had to pay for two service calls. Probably wouldn't have had the flooding if we weren't advised to turn on the taps...... Thet were supposed to come back in a week but the paperwork got misfiled. I called to find out what was going on with the permanent repair. They then scheduled the repair and worked the tenants directly for an appointment. The repair was completed for another 350
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$450
William S.
01/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
very professional. advised me on what did not need to be repaired, as well.
Description of Work: replace washers in all bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Brenda H.
01/2011
4.0
plumbing
+ -1 more
The man was fine. He came and did what he had to do. Everything is fixed fine. I have had them do work on my tub before. He did not make a big mess. The only thing that irritated me was that I think the man fell on the toilet seat and broke it and did not tell me. He said it was already broken. They show up when they are supposed to and they do not leave a mess. I will use them again but I will request another gentleman to do the work.
Description of Work: Ray E Baker fixed a leak in a toilet and issues with the lever, as well as checking my other 2 toilets as well to make sure they were running right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
beth C.
01/2011
5.0
plumbing
+ -1 more
Great experience and will definitely use again and would recommend to a friend.
Description of Work: Bob was great. wonderful experience. He made my garbage disposal fit underneath my new deep kitchen sink and I had another guy tell he would have to re-do the plumbing and it could get costly. He was there to fix a leak and figured that out quickly and it was not expensive. I also asked him to install a soap dispenser even though that was not on his list of things to do. He did it without attitude and was very pleasant the entire time and professional. He was able to fix the leak, move my garbage disposal and place the soap dispenser(which he had to drill a hole) and all for $170.00. Will definitely call again if more plumbing needs arise. Thanks for a great experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Elizabeth G.
12/2010
5.0
plumbing
+ -1 more
I was pleased with the work. I spent $150 on that work. They cleaned up after themselves. They were prompt, very professional and were very good at telling me what was wrong and did not sell me anything unnecessarily. They were honest.
Description of Work: I used Ray E Baker Heating Plumbing & Cooling in May this year to fix the toilet for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Scott F.
11/2010
5.0
drain cleaning, plumbing, water heater repair
+ 1 more
1. Extraordinarily well. Very good, efficient, polite, honest, and professional. Would use them again without hesitation, and would recommend them to anyone! 2. Again, wonderfully well. Wouldn't use anyone else. They completely redid all the plumbing in our guest bath, installed all the fixtures we bought, and exceeded our expectations in every way. The end result was so good, our bathroom remodel made the local newspaper!
Description of Work: 1. Consultation re broken Hot Water Heater, Drain cleaning. 2. Had such a great experience with them last time, didn't consider anyone but Ray Baker to provide the plumbing services for a MAJOR bathroom overhaul. Once again, absolutely no complaints, great workers, personable and caring, as well as expert, and very reasonable prices...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Richard A.
10/2010
5.0
plumbing
+ -1 more
Great, only negetive was had to wait over weekend for visit. Plumer was capable and quickly fixed problems. Would recommend to others and would use again.
Description of Work: Fixed leaking pipe plus replaced drain pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$80
Karen C.
09/2010
5.0
plumbing
+ -1 more
When I called in the morning to schedule an appointment I was told it would be the afternoon, and it was. The plumber came in the afternoon and was very professional and got all the jobs done. The clogged bathtub was the big challenge and most time consuming, but he was able to unstop it. The two leaky faucets were fixed quickly. For the price we were able to get three things fixed, that is very reasonable. I would use them again. I had not used them before.
Description of Work: We had a bathtub with a stubborn clog. Water was backing up into the tub from the sink. REB Plumbing removed the clog. While they were here we also had them fix two leaky faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
SUSAN C.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Ray Baker is my go-to company for plumbing and HVAC. I have confidence when I call them that my repair will be handled promptly and professionally.
Description of Work: My air conditioner was not working. Ray Baker's technician replaced the capacitor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Stephan S.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
They came when they said they would, and took care of our problem.
Description of Work: We had used them for some minor AC work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynne C.
06/2010
5.0
plumbing
+ -1 more
The service was quick. They were done in less than an hour. Came the same day as I called.
Description of Work: Sewer outtake pipe had corroded and they came out and repair the roughly 5 feet of pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Don D.
06/2010
5.0
plumbing
+ -1 more
My wife and I have lived for over thirty years in a house built in 1905. So, as you can imagine, we?ve had a few plumbing problems. And when one occurs. we call Ray Baker. The plumbers they send are always friendly, competent and aware that they have to be careful around rugs and furniture. Recently we had an old problem resurface, leaking water lines in the dining room ceiling, where copper lines for an upstairs bathroom were soldered to old lead pipes. This marriage is never a secure one and no one can say how long a successful repair might last. After much difficulty, the repair was made and the leaks stopped. Rather than just leave after the fix, the men Ray Baker sent, went into the basement, found the feed for the troublesome lines, and installed shut-off valves so that if and when this happens again, those lines can be closed without shutting off water in the whole house. They also devised a plan whereby if we ever want to run completely new lines to circumvent the old lead, it could be done through a closet, thereby avoiding damage to exposed walls some of which are wallpapered. It?s this kind of thoughtful involvement in their work that keeps me coming back to Ray Baker.
Description of Work: Fixed two leaking water lines in the dining room ceiling where copper lines for an upstairs bathroom had been joined to old lead lines many years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Rajiv S.
06/2010
5.0
water heater repair
+ -1 more
After I received an estimate, a two person crew came out and replaced my water heater. It took them most of the afternoon, which is how long they said it would take because of the size and locatioin of the water heater. They removed the old water heater and cleaned up after themselves.
Description of Work: Replaced a water heater in my attic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$980
Janice I.
05/2010
5.0
plumbing
+ -1 more
It went very well. Plumber arrived just when they said he would, located problem and repaired it quickly. I thought the charge for the services was reasonable.
Description of Work: Had a leak in plumbing in upstairs bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
nancy S.
05/2010
5.0
plumbing
+ -1 more
I had water coming out of one of my walls. It was the day after Thanksgiving. I called at 9:00am in the morning and the guy was at my house at 11:00am. He spent about an hour and a half going in and out of my attic several times. He finally found a pin hole leak in one of the pipes and was able to repair it. It apparently had been leaking for awhile. He looked at the wooden support structure and drywall and told me he thought everything was OK and that it would dry out and it did. The costs was only $98.00!!
Description of Work: I had water coming out of one of my walls. He fixed a leaking pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
david J.
04/2010
5.0
plumbing
+ -1 more
They were good. The faucets were all outdoors and we had a big freeze here in January or February. I think there were about 5 faucets outside for all the hoses. They didn't replace the faucets. They just put washers in them all. It was great.
Description of Work: Ray E Baker Heating Plumbing & Cooling fixed a bunch of frozen faucets.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Air Duct Cleaning,
Septic Systems
FAQ
Ray E Baker Heating Plumbing & Cooling is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Ray E Baker Heating Plumbing & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ray E Baker Heating Plumbing & Cooling does not offer free project estimates.
No, Ray E Baker Heating Plumbing & Cooling does not offer eco-friendly accreditations.
No, Ray E Baker Heating Plumbing & Cooling does not offer a senior discount.
No, Ray E Baker Heating Plumbing & Cooling does not offer emergency services.
Yes, Ray E Baker Heating Plumbing & Cooling offers warranties.
Ray E Baker Heating Plumbing & Cooling offers the following services: repair and installation of plumbing, heating & cooling equipment, service solar water heater systems, floor furnaces and boilers.