Experienced roofing company specializing in homeowners insurance claims from storm damaged areas. over 9,500 roofs built in the the mid south area. We provide free property inspections from our in house adjuster's to see if your property is one that would qualify for a free roof. Additional contact - Tony Itnyre.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Full service insurance claim assistance from beginning to end to complete any storm damage project. Roofing specialist to complete any project from repair to full replacement. Any exterior repair or replacement of gutters, siding, or roofing. Interior water damage repair, interior paint and texture.
Thanks for the review [Member Name Removed], we appreciate it
Willie A.
03/2017
4.0
fencing, roofing, house painters, interior painters
+ 2 more
.
Description of Work: They did all my roofing, some repairs around the home, some concrete work, and fencing and some interior and exterior painting.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$16,000
Response from Masters Roofing
We want to thank you for taking the time to let us know where we can improve. I see we have some B ratings in your review and I wanted to let you know that we will go over your comments with the team and work to be better.
William H.
07/2016
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masters Roofing
We greatly appreciate the review Mr [Member Name Removed] and we hope that you will enjoy your new roof for many years to come.
Tammi L.
04/2016
5.0
roofing
+ -1 more
unknown
Description of Work: We had a roof replaced. The were polite, punctual and extremely diligent with the clean up. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masters Roofing
Glad to hear [Member Name Removed]. We go over every review whether it is from Angies list, BBB or Google and discuss each one positive or negative with our team and are always working to improve. Thanks again.
Erin S.
12/2015
5.0
roofing
+ -1 more
unknown
Description of Work: "They removed my roof and replaced it in SIX hours. My property was left clean of debris. The roof looks amazing. Claude Wirt was the representative I dealt with and was personable and professional. |I highly recommend Masters Roofing."
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Masters Roofing
Thats awesome [Member Name Removed]. Claude spoke very highly of you as well and of his experience on your project.
William S.
06/2015
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Response from Masters Roofing
Thanks for the response Mr [Member Name Removed], it's always good to hear from our customers and their experiences
claudia G.
02/2015
5.0
roofing
+ -1 more
unknown
Description of Work: Replaced roof. Added some vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Masters Roofing
Glad to hear you had a good experience with our company. Your review will be shared with the entire staff.
Gregory B.
10/2014
5.0
roofing
+ -1 more
unknown
Description of Work: I couldn't be more pleased with the installation of our new roof by Master Roofing. From the initial roof inspection, and working with our Insurance agent, the job went as smooth as I would expect. They delivered the shingles the day before installation and their crew was there the next day early in the morning. Be warned that their schedule can change depending on the weather that they have no control over. They removed the old roof and installed the new roof the same day (some larger roofs may take 2 days). I was quite pleased with the clean-up after they finished considering the mess it made removing the old roof. They had to cut some branches off my large tree that hung over my roof which I approved and when they were finished they even carried all of those branches to the street which I didn't expect them to do. I can only assume that the cost is in line with a normal roof since our insurance agent approved the replacement cost. It now looks beautiful and there have been no leeks at all. We selected the GAF shingle color we wanted and their office even provided a list of customers and addresses for us to see those roofs before final selection. From the management to the workers this company is top notch. I recommend Masters Roofing to anyone that wants their roof installed by professionals. Oh and do be prepared to cover anything in your attic(s) before they remove the old roof - they do warn you in plenty of time as the old roofs create a real mess. And you may want to leave for most of the day as the noise (especially from the removal process) is constant - they also warn you of this. Considering how picky I am when any company is doing work on my house, I gave Masters Roofing all "A's" - and I stand by those - as I feel that they stayed in contact with us through out the process and they performed as expected. Our weather can change at a moments notice which will affect all their schedules but any delays for us were minimal. Now when a storm comes in, we are not worried about any leaks that we previously had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,400
Response from Masters Roofing
Mr [Member Name Removed], That means a lot coming from a homeowner with your standards for quality. We will always work to be the best company we can be in Memphis.
H.T. H.
07/2012
1.0
roofing
+ -1 more
Terrible
Description of Work: No services were performed other than original visit. Masters Roofing did not show up to do roof inspection with State Farm adjuster.Did not even have appointment time in their system which had been given to them a week in advance. Would not send a inspection person out even after being notified and informed that State Farm adjuster had arrived on time and woulld wait an additional hour for them to arrive. Their mailed advertisement promised that they would meet with Insurance Company when adjuster arrived. False advertising claim.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Masters Roofing
We apologize for your negative experience Mr [Member Name Removed]. We will continue to work towards a 100% satisfaction rating.
terri C.
06/2012
4.0
roofing
+ -1 more
Crew arrived at daybreak and began work.They worked very fast, however, shingles were thrown everywhere, including onto our outdoor cable line. After explaining this to them, they worked to avoid that area so as to not pull down the cable.The entire roof was completed early afternoon, same day and all of the debri was hauled off same dayRoof looks great.
Description of Work: Removal of old shinglesInstalled base feltApplied new shinglesReflashed chimney Added air ventsCleaned up yard afterwards and hauled all debri away In order to get our roof replaced, we filed it on our insurance, which explains why we only had to pay about $2000.00
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Masters Roofing
We will take your comments to heart and work harder on the areas you mentioned. Thanks for taking the time to leave us a review.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Interior Painting,
Exterior Painting,
Siding,
Gutters,
Fencing,
Skylights
FAQ
Masters Roofing is currently rated 4.7 overall out of 5.
Monday: 8:00 PM - 5:00 PM
Tuesday: 8:00 PM - 5:00 PM
Wednesday: 8:00 PM - 5:00 PM
Thursday: 8:00 PM - 5:00 PM
Friday: 8:00 PM - 5:00 PM
Masters Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Masters Roofing does not offer a senior discount.
Yes, Masters Roofing offers emergency services.
No, Masters Roofing does not offer warranties.
Masters Roofing offers the following services: Full service insurance claim assistance from beginning to end to complete any storm damage project. Roofing specialist to complete any project from repair to full replacement. Any exterior repair or replacement of gutters, siding, or roofing. Interior water damage repair, interior paint and texture.