HERBI-SYSTEMS INC

They have been very prompt in their work and call a few days afterwards to check on the results. We have 4 cats and they have not been affected by any chemicals. We water as directed and things have improved very noticeably.

The experience was very good. I would use them again.

I think they do a good job. They keep their word, they always do what they say they'll do.

I have used them for the past three years. This last year I had a hart time with them. Due to the chemicals they use my grass died in several areas. The flower beds and around my shrubs were full of weeds, worse than when I started using them. I would tell the techs when they came out to pay extra attention to the shrubs, and flower beds, I even called into the office on several occasions. The receptionist was very rude and I eventually told her to just cancle my account with them. They would hold my checks for 2 weeks to a month before they would be cashed and there was never anyone to talk to when I had a complaint. I am going to use Angie's list to find another company who has better customer service.

They have a great reputation. They are good, reliable, dependable, and do great work.

They are fairly big here in Memphis. The work they did for us was a 3-4 month process and they will be coming back to check on the progress and report to me on the work they did. They are very receptive to hearing from clients and they reach out to clients. They have a good payment system and they offer very good customer service. The quality of the work is good too.

Overall, I am satisfied with the services and I will use them in the future.

I know them before I had Angie’s list and they were listed on the Angie’s list too. They were just outstanding all the way. I was worried of rain and just because I was worried and it was new thing for me and I thought that the rain had washed away the lawn treatment, they came out and provided a service and they did not charge me. They actually called and asked if I was pleased and everything and I said yes. I was just concerned because after they had done the treatment, we got rain and storm, which is something nobody would have control over it. They still came out and did the retreatment free of charge. They do not charge for extra service for a monthly scheduled treatment, I thought it was nice and it is a good deal. They were very professional. They even called and checked on me. Their lawn treatment definitely worked well. I would use their service in the future too.

I’ve used them for the past 2 years. The first year a lot of my bushes haven’t come back and before they were beautiful. I've lost more beautiful green grass since using them. I've called them a few times about it and they also say give it time and it will come back. Through killing the weeds I think they are killing my grass. I also have a separate service for the bushes and trees and they look better. They have been nothing but nice and answer all of my questions. My experience and how it looks seems is not what I was expecting. I am mainly disappointed in the grass situation.

They returned the calls promptly and they gave me a detailed list of what they would do and when.

I don't know if it is their fault but the grass is not growing. I have a bunch of shade trees in the yard and I cut them down over this past weekend so we'll see if my grass starts growing. My husband chose them and I think it is because of the price. They always call a couple of days after they do a lawn service to see if we are happy with it. Their customer service is pretty good. We've been using them for nine months and the grass is really poor, but I don't know if it is their fault. They come when they are supposed. If the grass improves we will keep using them.

Wonderful experience. Very professional and gratious staff. Great follow up to ensure I was satisfied. Lawn is looking great.

They have been very responsive and courteous. I had a detailed estimate in 48 hours and first treatment the next day. The phone has been answered quickly by a real person each time I've called. They're not cheap, but so far, they're worth the money.

I would say there service is slow, they're non-responsive and ineffective.

Services are professional, and timely performed. Lawn has performed tremendously since they began services to yard. The office support seems to be unorganized and not in concert with the lawn service

They delivered what they promised and I have no complaints. I can't remember how much I paid them on their last visit. We pay them on a monthly basis and it all depends on how large our property is. There is nothing that I dislike about them. They always call back about a week later to make sure that I am satisfied with the treatment. Everything looks good about them. Overall they are excellent. I am not sure of their punctuality because I usually am not here when they come. I will continue using them again in the future.

I like them because most of their products are organic and natural. They are not chemical based. Their employees are very reliable, although I did not get to see any of them.

I have a lot of lawn, so the price was always high, but these people are the most expensive of the services I used. There is no apparent set schedule to the applications, which is a problem in trying to control seasonal weeds. They missed the pre-emergent time, then had to double dose the lawn to make up for the big crop of new weeds. When that nearly killed the lawn, tjhey had to come back over 4 weeks to nurse it back to health. The lawwn did recover, and they did not charge for the extra work. They have already missed the fall application (now mid-October). That said, they have controlled the weeds better than anyone else did.

Professionally done. Technician is well trained and explains what will be done and what to expect as a result.

Very professional. Never have to call and remind them or ask them if they are coming. Someone always follows up with a call to make sure we are satisfied or if we need additional treatment. Very happy with this company.

They are good. They come back when I call them. I am not pleased with price. I am thinking about changing due to that fact. They come every 2 months or 6 weeks now and the price has escalated.

Very impressed with the lawn care person ( Mr. Tennant)....very knowledgeable. Agreed to use Herbi-Systems service for 7 treatments per year. No contract..can quit at any time. Happy with the first treatment and results. Look forward to a better lawn

Comprehensive visit. Agent evaluated the yard and recommended additional treatments at specific times

all my dealings with this company have been excellent.quality, excellent field service as well as a commintment to customer service satisfaction . add in a most reasonable price to top it all off. i am very satisfied and will continue to be a loyal customer.

Had a HORRID lawn! (LOL) Full of weeds and I was unable to get it under control. I contacted Herbi-systems and they have been treating my lawn for over a year now. My yard has the nicest, greenest grass in the neighborhood. I did have one issue which bears sharing. I am responsible for maintaining a strip of grass on the outside of my fence in the back yard. It was obvious this wasn't being treated. I called and requested that this be included and that a yard sign be placed there to indicate to me that it had been treated. They have done this EVERY SINGLE TIME they have come out - now nearly a year. I am extremely pleased with what they do and how they do it.