HERBI-SYSTEMS INC

They've been professional from start to finish. I requested a quote on line and they came out the following day. The estimate was thorough and clear. They called back to follow-up and it was easy to get services started. It hasn't been long enough to say if they will kill my weeds :) but we've been happy with Herbi-Systems and plan to continue with regular service.

They do everything from lawn, tree and shrub care to applying lawn chemicals and killing insects and hat kind of things. We had spent in a year about 7 or 800. They also work on irrigation systems which we have on our property. They came out to tune up the system to get it to distribute the water properly. This is the type of problem you start dealing with this stuff. In one place in front of our home, the system was spitting out too much water and keeping the ground too stuff. The mowing service you couldn't mow the grass, so we had to get that cleared up before the season started. They are competitive. They are a first class company. You never have to call them back, because they call you after everything they do. Any criticism you have they send somebody out to fix them. I don't know any other company that works on that basis. What place you know where they actually follow up by calling you to see if you're happy with what they did. That is a unique service. I'm using them now and will continue.

I would highly recommend Herbi-Systems. I've used six or more companies in the past and Herbi-Systems seems to have better chemicals & very knowledgeable associates. Unfortunately, I graded with a B rating due to a temporary technician we had for the past eight months. Our original tech came back recently and our lawn has never looked better. Sometimes you need to determine if the problems you're having are with the lawn service or technician.

It was $95.86 for the ants. They always call and let me know when they are coming and they leave a ticket on the door that they had been there. They are on time, but they don’t have to be there at a certain time. They are very professional. They are very pleasant men that come out and do this work. I have a contract with them and I use them all year. The best thing is the technicians that come out to do the work. Just one technician comes out to do the work. It doesn’t take long to do the work, maybe about an hour, it depends on what they are doing. They always give me little notes. They write little notes on the ticket that they leave on the door. They’ll say something like, it will take longer for wild grass to die down due to the weather. That is nice to know. They let us know what kind of condition the lawn is in, if we need anything extra, which we never do. It just helpful notes that they give. That is what I mean by, I like the technicians. I think they come out once a month.

Sometimes they are spraying for weed, sometimes they’re fertilizing something else. It depends on the season.

Great, very professional and friendly

Our yard looks better than it has in 28 years!

They always call me before they come out, and I'm very happy with that arrangement. No other company does that, and they always check back to make sure that I am satisfied. They are always able to accommodate me and my needs. They do wonderful work!

They don't kill the things they shouldn't and they don't mess with my neighbors yard. They call you to check and see if you're happy with the results and if not they come back out and do it again at no additinal cost to you.

Killed several areas of grass by leaving a ton of fertilizer on some spots, they said that they would replace the grass again, I called and let them know if the grass came back I would hire them agin, Needless to say the grass did not come back. Another funny thing is the technician that cared for the lawn always rated it the same, despite a deteriorating appearance, either he was blind, or he didn't want his boss to get on his case. Either way he should have considered the customer first. Lemme kill your grass should be the slogan.

The commercial is true - they do know how to kill your weeds!!! Best this yard has ever looked!!! I would highly recommend this company.

They always do a good job and have been coming to the house for years. They always follow-up to make sure the lawn is in good condition and that I am happy and satsified with their service. I would recommend them.

Services always have been exception. So, too, have office-based services such as follow-ups to ensure that I was satisfied.

Technician was courteous, and explained what he would do, and what I should do or not do after application. He also indicated that he would return in approximately ten days for a follow-up application. He answered all of my questions, and left a printed brochure that explained the timing of various product applications. He made sure that I understood I could opt out of one or more applications if I wished, only paying for the services I actually used. The lawn responded to treatment exactly as the technician explained. The follow-up application removed more weeds and crabgrass, and the lawn is looking much better than before.

Perhaps that should be the new saying, "Let me kill your grass." I don't understand how the technician who comes out 7 times a year doesn't notice the supposed fungus I had. Timeline: 2012 best looking yard on the block using Herbi (started in spring 2012) then went dormant, then lime application 12/11/12 and yard starts looking clumped. Black clumps worsened after 2/5/13 fertilizer treatment, on a dormant lawn mind you, but I figured because technician had just been there that everything was fine as no notes were left on paperwork. Black clumps turned to brown with increasing bare spots and then another fertilization on 4/6/13 on dormant lawn and again no mention of problem. I called 4/15/3013 to report problem and another technician came out and said I had a fungus and wanted $112 to fix. I gave the go ahead the same day and the fungus was not treated until 4/30/13. At this point a huge area of the front yard looked dead, and still looks dead to this day 6/11/13, but was fertilized again 5/17/13 with no mention of lawn condition or treatment. I called early 5/28/13 to report continued problem and an office worker said she would have the technician call me. Late 5/30/13 I had no contact with technician and telephoned office. I was told that they had some office staff problems and that the message must have been lost. This customer was also lost along with 2 neighbors that were going to change to Herbi based on how my yard looked last year but changed their minds based on how it looks now. Thank you Herbi for making one of the best parts of my day, coming home, an absolute eyesore.

Confusion regarding when they would send someone out to do the estimate. I called them on Thursday and asked if I could have someone come out the next day as I would be off work. Was told it would not be necessary for me to be home- estimate would be left on my door. No estimate left. Was out of town monday so waited til Tuesday to call back. Just got a return phone message saying I had just put the order in on the previous day (monday) and that it takes 2-3 days to get a technician to come out on a call. ( I was not advised of this on Thursday when I first called to arrange for the estimate). Although the person I spoke with was friendly and helpful, I am irritated that she obviously waited from Thursday til Monday to enter my order and then said the error was mine.

They're pretty good as far as coming out and making sure they're consistently treating your lawn. If they see something that's wrong and if you want any other service that they offer you can, they tell you what you should do to treat your lawn so that's pretty good.

We are starting our third season with Herbi-Systems spraying our front lawn. They spray about 6 times a year and they have taken a hopeless weed patch we called a lawn and turned it into a beautiful front lawn. We are very pleased. The first year was a major job that needed extra spraying and they always came back promptly and did the extra spray at no extra charge - they stood by their guarantee.

Since the first application was done in Fall, I don't expect to realize results untill months to come. The internal service staff has acted very responsible and timely responsive.

Had several applications and still had weeds. The compnay did call me after a week of each application like they said they would and they were very nice and professional on the telephone. I would let them know that the weeds were no going away and they would send the tech out to take care of the matter. My complaint is the weeds in my yard still were not being killed. Not sure what the problems was but I ended up canceling the service.

We have a very large lawn. Herbisystems has been treating our yard for 5 years. When they started out there was hardly anything but weeds, even though we had been using another lawn service. They come out 5 times a year and my lawn looks GREAT! Tim is very conscientious and spends hours here everytime, ensuring that my yard gets complete care. When I have a problem, or some weeds pop up between treatments he always comes right out to take care of the problem.We just started using Herbisystems for tree treatment ($50-$70) for evergreens with a bad bagworm problem. It has not been a year yet and I have not seen 1 live bagworm. Dallas is always very helpful and knowledgeable and has lots of advice.We would not use anyone else!

I would recommend them, they do a great job.

I've been using them for about 3 years now. I was not really happy that the bill was raised but I understand why. I am planning on talking to them to see since I am a repeat customer about getting the price back down to where it was before. At first they would call all the time to make sure we were satisfied with the work they did but they no longer call like that anymore since its been so long that we have been using them.

The lawn specialist is always there the day he says he's coming (provided it doesn't rain) he's very informative. He informed me of the problem grub worms and is now treating that problem along with killng the weeds.

horrible. They will only make it better once we get our yard resodded.