Air Masters is locally owned and operated since 2001. The courteous, professional staff has extensive knowledge and experience in the HVAC field. Licensed and insured in TN and MS. Service technicians are certified and trained in the highest industry standards. Experienced consultants offer heating and cooling solutions to best suit the customer's needs.
Business highlights
23 years of trusted experience
Emergency Services Offered
Services we offer
Air Masters offers repair, preventative maintenance, sales and installation of air conditioning and heating systems.
Technician was punctual, did a whole check of system and found problem quickly. A company rep came by a little later to show me what options we had to fix it. Once we chose to replace the whole unit, he showed us several options and prices. He re-checked the area to make sure the unit was sized appropriately. The company advised that they could install the unit the next day, and it would take about four hours. The installers showed up on time and were done in less than four hours. The unit works great.
Description of Work: Our A/C unit was 22 years old, evaporator coil had a leak. They presented us with several options, we decided to change the whole unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Kimberlee K.
08/2008
5.0
heating & air conditioning/hvac
+ -1 more
This company is good. They explained and told me about the system. They answered all the questions that I had. They showed me where the problem was and why they thought it had gone out. They even wore booties over their shoes when entering the house.
Description of Work: My air conditioner went out and this company came out and checked it out to see what was wrong. They found a component that had gone bad so they replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kevin S.
07/2008
5.0
heating & air conditioning/hvac
+ -1 more
He told me it would not be a good idea to repair it because of the age of the system. He gave us tips and advice on what we should do in the meantime. We are definitely calling them back. This is the first heating and air conditioning company that I have actually been comfortable with.
Description of Work: They came out because the air conditioner was blowing warm air. He checked out the air conditioner upstairs and found out that it would have to be repaired or replaced. He also serviced the air conditioner downstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Lee M.
08/2007
5.0
heating & air conditioning/hvac
+ -1 more
The technician was super friendly and very professional and the unit works very well now. They wear foot guards in your home.
Description of Work: One of my home air conditioning units was not cooling properly. Airmasters came to my house right on time and did a tune up on both units. They found a bad capacitor and low coolant on the unit not working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$389
DAVID R.
05/2007
5.0
heating & air conditioning/hvac
+ -1 more
I rated this C only because I did not know the cost of the motor, but the total seemed kind of high to me for a small motor and labor. Otherwise, everything else was handled well. Perhaps itemization on the invoice would help. We will also continue with Air Masters for annual maintenance since this is offered at a reasonable price.
Description of Work: Replace a burnt out motor in air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$489
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
The installation went really good. They were here on time. Their workers just did the job promptly and efficiently. The new unit is working well. We were happy with the service. We will continue to use them for our maintenance work on our units.
Description of Work: Air Masters Air Conditioning & Heating installed a new 2.5 ton heat pump. They also took the old one out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We had a few different quotes. This companies prices were the very best. We set up a time for them to come out. They were on time and got right to work. They had no wasted motions. We were very happy with the final product. We were informed of exactly how to operate the system. This guy was very polite. He easily answered all of our questions. We will definitely be using this company again.
Description of Work: They installed a new 2.5 ton 14 SEER variable speed central air conditioning unit to the outside of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
The new system that they put in for us has worked flawlessly. We have not found one thing that they could do a better job on. It took them about two days to get everything replaced and most of that time was replacing all of the duct work.
Description of Work: Air Masters Air Conditioning and Heating replaced our air conditioner, furnace and installed all new duct work in our 3000 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
The installers were great, on time and hard workers. They did give us a warranty on the unit. There has been a couple of minor glitches we have encountered since the installation however they responded immediately and corrected the issues.
Description of Work: Air Masters Air Conditioning & Heating installed a new air conditioning unit and furnace in our 2000 square foot house. They were able to use the existing duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Judi K.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
They definitely did a good job for us. Everything is in excellent condition and is working as fine as can be. I have used this company for quite a while and have always been pleased with their work. They are very polite, professional, and very prompt as far as scheduling. I do not believe I would ever use anyone else as long as Air Masters is still in business.
Description of Work: Air Masters installed an air conditioning and heating unit into my 2 story, 1500 square foot home. I cannot remember the exact size of the unit, but to me, it was a pretty averaged sized unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
They are always very courteous and polite. We have been using them for several years now and everything is always done right and works properly when they are finished. They do great work, however the price could be lower; but overall I have been happy.
Description of Work: They replaced the heating and air conditioning unit in my house and most recently did the semi-annual check up.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
There has not been one problem since the installation of the air conditioning. These contractors also has a serviceman who comes to our house every so often to inspect and clean the unit. They do a good job of keeping it in proper working order. I do highly recommend their services. I no longer remember the price they charged us.
Description of Work: Air Masters installed a new 2 ton air conditioning unit nearly two years ago. This unit cools the upstairs of our home which is about 1500 square feet. They were able to use our existing duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
The gentlemen were very friendly and polite. They showed up right on time when they were scheduled. They explained everything that they were going to do. When we had a question, they had no problems answering them. They made sure that everything was working properly. We had a full demonstration on how everything worked.
Description of Work: Two men from Air Masters Air Conditioning and Heating installed a new Rudd 3 ton 14 SEER central air conditioning system to the outside of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
CHAD D.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
Everything from the first day has been holding up well. They did a really good job installing and maintaining my system. I have not had any problems with the unit or the company for that matter. They showed up on time, did what they was supposed to do and made sure that I was satisfied. I also would gladly recommend them as well.
Description of Work: Air Masters installed a 3.5 ton air conditioning unit into my three bedroom, single family home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I am really glad that we had them do the work for us. They got the whole job done in the same day because they sent out about five guys to get everything done. All of the stuff they put in has worked great and I haven't found anything that I would change.
Description of Work: They put in a new air conditioner, furnace and duct work in our 3200 square foot house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
There was nothing about this company or the people working for them that we did not like. Everyone was very pleasant. We were treated with a great amount of respect. If we had any questions at all, they answered them in full detail. The guys who did the installation were very knowledgeable. They did not waste any time in getting the new system installed. We have had no noticeable problems with our new system.
Description of Work: Air Masters Air Conditioning & Heating installed an outdoor 3 ton 14 SEER central air conditioning system to the outside of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
J H.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
Our home is much easier to heat and cool now that they put in the new air conditioner and furnace. All the things that they did for us were done in an excellent, professional manner and we are very happy that we chose them to put them in for us.
Description of Work: Air Masters installed a new furnace and air conditioner in our 2500 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
Everyone who came and worked on our house was really nice. They were more than willing to explain what they were doing and how long it was going to take. They said it would take about six hours to get it done and they had it done in five.
Description of Work: We had them replace the duct work in our house and they also installed a new air conditioner. The size of our home is 2700 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
BILL R.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I was more than satisfied with the work of this company. They were very prompt and made sure to answer all of our questions. I thought that the price was reasonable as well. I would definitely recommend this company to other people. They are a wonderful company and they are friendly and kind.
Description of Work: The old furnace that was in our 1,000 square foot home was very old and needed to be replaced by this company with a new one in our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
They are very straightforward and honest. I felt comfortable having them in my home and I thought they did a great job. They were very efficient and did everything in a timely manner.
Description of Work: They installed a new heating system for us and serviced our old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We have used this company a few times in the past. We called them right away for this project. They treated us with great respect, as they always do. We were very pleased with how fast they had the project completed. They always seem to have the very best prices. We would highly recommend this company to anyone.
Description of Work: Air Masters Air Conditioning and Heating installed all of the new duct work in our attic while installing a new electric air handler for heat that is compatible with our 14 SEER outdoor central air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
02/2007
4.0
heating & air conditioning/hvac
+ -1 more
The service was timely and sufficient. They got the new unit installed without any problems. It is working very well. The workers were nice and helpful. They worked hard to get the job done quickly.
Description of Work: They installed a new 2.5 ton heat pump for us. The old one wasn t working very well anymore. We thought it is probably just time to get a new one. They also removed the old unit also.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,700
VICTORIA C.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
The entire system was put in and ready to use in just two days. They had a lot of people working to get the job done as quickly as they could. Everything that they did for us has worked just fine and I have not had any issues with any of it.
Description of Work: Air Masters Air Conditioning and Heating put a new air conditioner, furnace and duct work in our 3200 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I was pleased with the service. There have been no problems with the work that was completed. There weren't any problems with the installation either. I was pleased with the quality service and being able to feel comfortable with my financial decisions.
Description of Work: We had addition construction and here was a new central air conditioning unit that was installed into my home. The house is about 3,000 square feet and duct work was included as well in the installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We bought an extended warranty at the time they installed our units. They come here both in the fall and the spring. The service is professional. It is reassuring to know that everything is working correctly. I was happy with it all.
Description of Work: They cleaned and checked our heater. It was a seasonal maintenance service. They also changed the filter.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Air Masters Air Conditioning And Heating is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Air Masters Air Conditioning And Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Masters Air Conditioning And Heating offers free project estimates.
No, Air Masters Air Conditioning And Heating does not offer eco-friendly accreditations.
No, Air Masters Air Conditioning And Heating does not offer a senior discount.
Yes, Air Masters Air Conditioning And Heating offers emergency services.
Yes, Air Masters Air Conditioning And Heating offers warranties.
Air Masters Air Conditioning And Heating offers the following services: Air Masters offers repair, preventative maintenance, sales and installation of air conditioning and heating systems.