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A Plus Appliance Parts & Repair Service Inc

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning,

About us

A Plus Appliance Parts & Repair Service Inc

Business highlights

26 years of trusted experience

Services we offer

We offer parts and service for most major appliances.

Services we don't offer

n/a

Amenities

Warranties
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.9188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 188 reviews

Susan R.
09/2012
5.0
small appliance repair
  + -1 more
He arrived on time. He installed a new garbage disposal. He left no mess. He charged me the amount that was quoted to me on the phone.
Description of Work: My garbage disposal was broken. He installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

james S.
08/2012
4.0
appliance repair
  + -1 more
i called to make appointmentwith very nice people. they called back later with cancellation and came same day. the service man was very nice checked it get me estimate and fixed it in about 15 minutes. labor and appointment was $100 .m a little high but thewy were Nice
Description of Work: replaced the plastic on front that holds the switches to dispense ice

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Lynn S.
08/2012
5.0
appliance repair
  + -1 more
Very punctual. easy to talk to. Gave me advice on his opinion on the best brands.
Description of Work: Dishwasher was not cleaning well. Service man (Gerald?) came to determine the problem. He arrived on time and called 30 minutes ahead of time. It was determined that the motor needed to be replaced. The repairman told me that we would be better off to purchase a new dishwasher for around $350 than to repait a part for $333.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lisa C.
07/2012
5.0
appliance repair
  + -1 more
After deciding not to try to fix it myself, I called this company and was impressed with the receptionist's professionalism and prompt attention to my problem. Derek came the next day right on time. The tech was very professional and knowledgeable. So glad it wasn't a heating element, which would have been very costly. He repaired just what was necessary and answered some questions I had about my washer, as well. Very pleased with the service from A plus Appliance and hope I don't need them anytime soon, but won't hesitate to call if I do!
Description of Work: Maytag dryer would not heat. Derek replaced a wire that was burnt into at the element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Eric P.
07/2012
5.0
appliance repair
  + -1 more
The repairmen showed up almost to their estimated minute. They looked at the dishwasher, and explained what the problem probably was. A quick tear down of the control panel confirmed it. The "helper" went out to the truck and got the proper part-the first time. The head repairman showed me the burned out part, explained how Whirlpool had changed the design in the newer models, installed the new part, started the dishwasher. It runs perfectly. They were in and out in about 30 minutes. They give an Angie's List discount, so mention that straight away. They offered me the old part, which was not necessary because I watched them perform the work. Their clean-up after the job was quick and efficient. Would I hire them again? In a heartbeat. I asked which problems would facilitate the purchase of a new dishwasher. You know, "It's cheaper to buy a new one than fix the old one." He gave me a quick rundown and I took notes. I could not be happier with this work.
Description of Work: My 5 year old Whirlpool Quiet Partner ll decided to die. There weren't any display lights or any other indication of life. We were afraid we would need a new one. We consulted Angie's List and chose A-Plus Repair because of their high rating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Linda H.
07/2012
5.0
appliance repair
  + -1 more
This repair company is THE BEST. I have an older washer. They replaced the transmission on it a few years back. It ran like new since then. One day, I could not get my washer to work. I called them. It worked fine once he got here! So, he did not charge me. Instead, he said call me if the washer breaks; but I am not charging when I did not do anything. That is unheard of. I am so thankful for this company. I would not use anyone but them. I know they cannot stay in business by working for nothing, but I sure appreciate what they did for me on this occasion.
Description of Work: The serviceman came to my home because I could not get my washer to do anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann C H.
06/2012
5.0
appliance repair
  + -1 more
It went well as expected! My friend oversaw the work as I was gone ,but he thought the service was excellent and would also recommend them tonanynone!
Description of Work: The service was professional and thorough,the serviceman checked the dryer for the problem which was 1( one) heating element that had burned out, went to his truck, retreaved the part and replaced it.( there are 3 in a whirlpool dryer)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Diana M.
05/2012
5.0
appliance repair
  + -1 more
I would give this company an A++ if I could . A PLUS lives up to its name. I was told that a service rep would be at my house between 8 and 10. I received a call about 7:30 that morning and Jerald arrived about 7:45 which was better for me since I have a "day job". Within a half an hour, he had safely removed the locked ice bucket, removed the solid ice, and had my crushed ice and cube dispenser up and going like new. He also took time to explain why this had happened, how to prevent this from happening again, and some dos and don'ts. The best part was the price. I was charged $114 and some change. I remember recently calling an garage door company who said they would charge me $175 just for the service call, not counting the charge for the problem. This company is reasonable, professional, honest, and deserves every high rating they have gotten here. I will be calling them again should the need arise, and, will glady recommend them to friends and colleagues.
Description of Work: My crushed ice and ice cube dispenser was not working, and I could not remove the ice bucket. The ice bucket was removed, and the solid ice that had formed internally was removed, and the dispenser was fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Sandra M.
05/2012
5.0
appliance repair
  + -1 more
Wayne came. We have used this company before and they are immediate and punctual. Wayne is another example of the professional, friendly, experienced people used by this company. Wayne was friendly and it only took him a few minutes to see where the problem was on the leak, he went and got a new hose, and it was fixed. I mentioned we were having trouble with the icemaker. we couldn't get the ice to drop down into our glasses. He took a look, and could tell something was amiss. He was sure it was probably the switch, but tried some remedies to rule out any other trouble. It was the switch. He didn't have that exact switch in the truck and it would have to be ordered. He called back in about a week, the part was there - could he come now - yes, he could come. The part was not fitting right and come to find out that the previous company I had used to work on the exact same problem and shortened wires to "make do". He was like a bulldog - he was not going to let this get the better of his knowledge. he worked, he scrimped and he did whatever it was he did until it fit the way it was supposed to fit, and, yea, Wayne got the problem solved and my icemaker is working the best it has in a long time. It was a pleasure to have him come and I will call this company again and again for any other problems that come up. Thumbs up A+!!
Description of Work: Fixed leaking hose on our refrigerator and replaced switch to drop-down the ice on the ice maker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Earle S.
05/2012
5.0
appliance repair
  + -1 more
Determined that compressor on ice maker had burned out; advised against repair in favor of replacement; suggested vendors from whom to source the ice maker and gave me a helpful lesson in preventative maintenance. As to the dishwasher, diagnosed the problem as a faulty valve; returned two days later with the part and make a quick repair.
Description of Work: Diagnosed ice maker and repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Laine A.
04/2012
5.0
appliance repair
  + -1 more
He told me what it would cost to fix it and that it wouldn't cost that much more to buy a new dishwasher. He told me about a store that was closing and had good dishwashers on sale. He called them for me and got the prices of different models. He suggested that I shop around and check back with the store that he called. Thanks to his help, I got a good quality dishwasher installed at a good price. I would recommend A Plus to anyone.
Description of Work: My dishwasher wouldn't drain. When the technician came. He took everything apart and tested it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Marshall M.
04/2012
5.0
appliance repair
  + -1 more
They came when they said they would, charged what they said they would, did the work they said that would, and did it well. I couldn't be more pleased.
Description of Work: Maytag dishwasher door was difficult to open. The handle wasn't working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard A.
02/2012
5.0
appliance repair
  + -1 more
We noticed a loud noise when using our dryer (Kenmore Calypso Elite- 6 years old). I checked Angie's List and found that A-Plus Appliance Repair had an excellent rating in both service and price. I called them on Feb. 14 around the lunch hour. They took my information and asked if I would be at home that day (Feb. 14). I said yes, and they had a service repairman contact me within minutes. His name was Jerald. The repariman came to my home within 10 minutes, analyzed my problem, and stated that the part was available in their stock at the warehouse. The part is Blower Wheel # 697772. He gave us the cost estimate and promised to return the next day to complete the repair. We received a 10% discount on the parts due to our membership with Angie's List. Jerald returned on Feb. 15, made the repair, and tested the dryer. All workings were fine, and the price estimate remained the same. Jerald was very courteous, and he offered information on the care and maintenance of our dryer and vent system. We are very pleased.
Description of Work: Replacement of dryer blower blade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.7

Kevin S.
01/2012
5.0
appliance repair
  + -1 more
This is a followup report. They called to tell me that the parts that were ordered for the repair came in. We set up an appointment for the repairman to come and repair the oven and dishwasher. He called me 10 minutes before he came and he was on time. He repaired the controls for the oven and the dishwasher. He tested both before leaving. He left me the old parts and took the time to show me what had gone wrong. The repair cost was a little less than the estimate. I have already referred this company to someone at work and they were very pleased with their experience also.
Description of Work: Repaired the oven and dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Kevin S.
01/2012
5.0
appliance repair
  + -1 more
Called in the morning and they came out on the same day. I had checked the parts price on line prior to the repairman coming out. The estimate on the parts was in line with my research. The labor estimate is very reasonable. He was very through in that he checked all of the wiring on the range and also checked the stove top to be sure that nothing else was wrong. He was very informative and professional. I also had him look at my dishwasher which was still working but not on all the cycles, He got me an estimate on that also. They will have the parts in 2 days. I will send in another report after the repairs are done.
Description of Work: The display on my range went out so I can't use the oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Arthuf R.
12/2011
5.0
appliance repair
  + -1 more
They did a good job. My wife will call them again if needed.
Description of Work: Fixed washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kathryn W.
12/2011
5.0
appliance repair
  + -1 more
I would call them back again. I would recommend them to anybody.
Description of Work: I used A Plus Appliance Parts & Repair Service to do work on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony R.
11/2011
5.0
appliance repair
  + -1 more
They did the job quickly and efficiently. The guy was nice. I would use them again.
Description of Work: I used A Plus Appliance Parts & Repair Service about couple of months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Diane R.
11/2011
5.0
appliance repair
  + -1 more
They were excellent. They were very nice. They were prompt and he was very professional. He even cleaned out stuff from underneath my dryer. I would recommend them. I didn't compare their prices.
Description of Work: I used A Plus Appliance Parts & Repair Service to fix my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christopher D.
11/2011
5.0
appliance repair
  + -1 more
Excellent on the phone, readily available, had parts with them, professional and courteous. Reasonable prices. Highly recommended.
Description of Work: Replacement of thermostat in Refridgerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William S.
11/2011
5.0
small appliance repair
  + -1 more
They were very good. I ended up getting a long term contract with them. The guy was good. He waived the visit and I bought the part and the long term coverage. They were excellent. They did a good job and I would go back to them. It was $80 for the visit and theywaived the price of the fuse which was $9 or $10.
Description of Work: I used A Plus Appliance Parts & Repair Service for my microwave. It turned out that it was just a fuse on a GE microwave which was very frustrating because I couldn't get in there and change it myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Irene Z.
10/2011
5.0
appliance repair
  + -1 more
Washing machine would not spin water out and kept giving us an error code on front panel. The service man arrived exactly on time and gave us plenty of notice too. He was exceptionally professional while being friendly and knowledgeable about the required repair. Unfortunately the parts to repair the machine would have been more than replacing such an old model. I have used A Plus Appliance more than one and would always call again.
Description of Work: Washing machine would not spin water out and kept giving us an error code on front panel. The service man arrived exactly on time and gave us plenty of notice too. He was exceptionally professional while being friendly and knowledgeable about the required repair. Unfortunately the parts to repair the machine would have been more than replacing such an old model. I have used A Plus Appliance more than one and would always call again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Preetha V.
10/2011
4.0
appliance repair
  + -1 more
They did very well. I’m not sure exactly what they did, but they did something and it worked. They were prompt and on time. They were able to figure out what the problem was and fixed it very quickly. They were flexible to my schedule and they got the job done. The workers that came out were very good. There were no complications at all. Everything’s holding up very well. I didn’t have the time to compare their prices with anybody else, and so I don’t know if their price was fair or not. They were responsive and very quick. I will use their services again in the future.
Description of Work: I used A Plus Appliance Parts & Repair Service for large appliance repair. I last used their services may be three months ago for a fridge repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Patricia C.
10/2011
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
He came in and went right to work. Took him less than 20 minutes to replace the part.
Description of Work: Called that morning. Woke up and discovered my freezer had gone out and everything was defrosted. They sent someone out that afternoon and fixed it. Gave me time to clean behind the freezer before he replaced it. Was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

amanda F.
09/2011
5.0
appliance repair
  + -1 more
They were good. They charged about $37 for a service call. It was very less than another company and that’s who I usually use. I think they estimated about $115 just to come out and look at it. I kind of knew that and I didn’t want to pay that much. They were really honest and they didn’t try to sell me anything. They could have fixed it, but it would have cost as much as a new dryer. They charged a modest service call. They came when they said they were going to. They came very quickly as well. It was the second time I used them when they were last here.
Description of Work: I contacted A Plus Appliance Parts & Repair Service this summer for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

Contact information

6445 Summer Ave, Memphis, TN 38134

www.aplusappliancepartsandrepair.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Dryer Vent Cleaning

FAQ

A Plus Appliance Parts & Repair Service Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 12:00 PM

A Plus Appliance Parts & Repair Service Inc accepts the following forms of payment: Discover,MasterCard,Visa
No, A Plus Appliance Parts & Repair Service Inc does not offer free project estimates.
No, A Plus Appliance Parts & Repair Service Inc does not offer eco-friendly accreditations.
No, A Plus Appliance Parts & Repair Service Inc does not offer a senior discount.
No, A Plus Appliance Parts & Repair Service Inc does not offer emergency services.
Yes, A Plus Appliance Parts & Repair Service Inc offers warranties.
A Plus Appliance Parts & Repair Service Inc offers the following services: We offer parts and service for most major appliances.
n/a

Contact information

6445 Summer Ave, Memphis, TN 38134

www.aplusappliancepartsandrepair.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM