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A Plus Appliance Parts & Repair Service Inc

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning,

About us

A Plus Appliance Parts & Repair Service Inc

Business highlights

26 years of trusted experience

Services we offer

We offer parts and service for most major appliances.

Services we don't offer

n/a

Amenities

Warranties
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.9188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 126-150 of 188 reviews

MGYSGT M.
05/2017
5.0
appliance repair
  + -1 more
..
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sharon J.
11/2016
5.0
appliance repair
  + -1 more
Dishwasher was beyond repair.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina G.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$136.56

Mary C.
09/2015
5.0
small appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$65.55

Elaine F.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The serviceman was nice and polite and |was able to solve my problem with my refrigerator.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey B.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fast and efficient repair of my clothes washer! Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roy W.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They were supposed to work on our units. One of the units, they couldn’t figure out what the problem was and the other one they only fixed a portion of it. We had to call different company to fix what they had done. They have very poor customer service.
Rating CategoryRating out of 5

Joan C.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called them due to a dryer that was not working properly. The technician was very professional and diagnosed the problem which was a dryer vent that was |stopped up. He referred me to The Vent Man who came out and fixed the problem. |The only problem I had was scheduling someone to come out... it took almost a week to get someone to come out. They were nice though and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$60

Rick B.
02/2010
5.0
appliance repair
  + -1 more
Good experience from call through the service. They were very responsive, pleasant and professional. The total charges - service plus labor - was reasonable.
Description of Work: Repaired Bosch washer. Washer would shut down in spin cycle and would not drain. Serviceman found and removed a nail from drain pump and checked out operation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Irene Z.
01/2010
5.0
appliance repair
  + -1 more
VERY quick response. Professional and knowledgeable technician. Had to come back second time but did not charge for that visit.
Description of Work: Repaired washing machine that would not spin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary W.
01/2010
5.0
appliance repair
  + -1 more
Even though I elected not to pay for the motor replacement the overall experience was extremely positive. The gentleman from A Plus Appliance called 1/2 hour before he arrived, arrived at the scheduled time and was very knowledgeable. Diagnosed the problem fairly quickly and explained how he knew what the problem was. Gave me the price for the complete repair and left it up to me to decide whether to repair or not. No pressure at all. When I told him I would just shop for a new one he spent several minutes telling me the pros and cons of different makes and models (although his company doesn't sell appliances). I consider that exceptional customer service. I would most definitely use them again and recommend to anyone.
Description of Work: My dryer had quit running. The service man showed up and checked the dryer out and diagnosed the problem to be a bad motor. He gave me the price to repair the dryer. I decided due to age of the dryer and the cost to replace the motor to not repair it but purchase a new one instead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.16

Rick B.
11/2009
5.0
appliance repair
  + -1 more
Although it was a fairly simple fix, they checked it out thoroughly and charged only a (very reasonable) trip charge. There were pleasant and professional at all stages of the process. We'll definitely call them again when we have a real problem with an appliance.
Description of Work: Dryer ran, but had no heat. They came out promptly, found and reset a thermal fuse switch. The serviceman also tested the unit, checked the amps, venting etc. for a cause.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cynthia M.
11/2009
5.0
appliance repair
  + -1 more
He was able to come out the same day, that was important. Overall, I was happy with the service and I would use them again.
Description of Work: A Plus Appliance repaired my washer. It had a broken switch.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JIM C.
09/2009
5.0
appliance repair
  + -1 more
Called this company based on all the A ratings here at Angie's List. Jerald arrived on time and went right to work to determine the cause of our problem with the automatic ice cube maker. After giving the equipment a thorough inspection, he determined the problem was the fill valve which he replaced. Jerald was very polite, had a very neat appearance and cleaned up after himself. We will definately use A Plus again for appliance repair needs.
Description of Work: Replaced a fill valve for the automatic ice cube maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194.5

Lawrence L.
06/2009
5.0
appliance repair
  + -1 more
Chris was professional, courteous, and diagnosed the problem quickly.
Description of Work: A Plus repaired a poor electrical connection which caused the appliance failure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Amanda M.
04/2009
5.0
appliance repair
  + -1 more
Called on a Wednesday afternoon about a washer not running properly. They were very pleasant and scheduled me for the next day. I received a call 30 minutes from the repairman prior to his arrival. Repairman was pleasant & professional. Unfortunately my washer had reached the end of its life and he recommended it be replaced instead of being repaired due to the cost of replacing major components on the machine. He also recommended places & brands (and gave details as to why he recommended) to purchase and was very sympathetic regarding the situation. I appreciated the honesty and hope that I don't have any problems for a while, but if I do I will call A Plus Appliance again.
Description of Work: Service call for GE washer that was not working properly.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Neil S.
01/2009
5.0
appliance repair
  + -1 more
Responded quickly. We called on Friday, and had we called slightly earlier, we could have had someone come out that day, but had to wait until Monday morning. Took less than 30 minutes to fix. Very courteous and professional. We will use them again for whatever repairs we need that they can make.
Description of Work: Repaired a malfunctioning Whirlpool Duet washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Jennifer M.
10/2008
5.0
appliance repair
  + -1 more
Excellent company and service! Called Monday morning, scheduled service. Employee called ahead as requested and arrived in the promised time frame. The repair was completed quickly, on the day of the call, and with friendly service. The cost was reasonable, and I would definitely use this company in the future.
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Beverly S.
09/2008
5.0
appliance repair
  + -1 more
The overall experience was very pleasant...I was very pleased!!
Description of Work: The dryer stopped working on Saturday morning. I called in a panic early Monday morning. The company spokesperson took the information and promised to have someone out between 10:00 am and noon. Just before 10:00 am the repairman called to say that he was on the way and gave an approximate arrival time. He was very punctual, polite and efficient. The parts he needed were on the truck and he was in and out in less than an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Todd S.
03/2008
5.0
appliance repair
  + -1 more
Went very well, honest, timely and good price.
Description of Work: Came out on looked at fridge; called before they arrived, had to order part, back in one week, very nice, well done and the estimate for the work was right on. Had motor fan replaced and leaky valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$333

BESS B.
10/2006
5.0
appliance repair
  + -1 more
Excellent. I have always been pleased with the quality of their knowledge.
Description of Work: I called to have an older self-cleaning oven repaired. I could not get the door to lock properly. Unfortunately, I had forgotten to raise the shield windows. Tommy quickly pointed that out, and he only charged me for the trip call. I have used them before, and I have found their work to be excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.16

BILL L.
09/2006
5.0
appliance repair
  + -1 more
They were able to fix the leak and I was pleased with the service. Whenever this company comes to my home, they do an excellent job. Their prices are rated fair and the employees that come to my home are always friendly. I would recommend this company to anyone because they make sure to do quality work and satisfy their customers.
Description of Work: They fixed our dishwasher that was broken. It was leaking actually a little on the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

09/2006
5.0
appliance repair
  + -1 more
I have a full size Whirlpool electric dryer that the timer control knob just stopped working. I really needed my dryer and I called them and set up a time for someone to come out. The gentleman that came out was very pleasant and found out the problem right away. He told me that the timer switch went bad. I asked if he could fix it very easily and he said that he could but he would have to order the part. He said that he could have it over-nighted to him and be out the very next day to install it. Well, he called me the next morning and said that the part was in and he wanted to come out later in the day and had it fixed in about an hour for me. I was very pleased with his service and with the fact that I could dry my clothes again.
Description of Work: I had Bakers Appliance Service fix my full size electric dryer that stopped time drying.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
appliance repair
  + -1 more
I had called them about the problem with the washer and they came out that very night. They didn t waste any time in finding and fixing the problem. They did good quality work and were very nice servicemen. They were very polite in my home.
Description of Work: They replaced the water pump on my Kenmore washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

6445 Summer Ave, Memphis, TN 38134

www.aplusappliancepartsandrepair.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Dryer Vent Cleaning

FAQ

A Plus Appliance Parts & Repair Service Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 12:00 PM

A Plus Appliance Parts & Repair Service Inc accepts the following forms of payment: Discover,MasterCard,Visa
No, A Plus Appliance Parts & Repair Service Inc does not offer free project estimates.
No, A Plus Appliance Parts & Repair Service Inc does not offer eco-friendly accreditations.
No, A Plus Appliance Parts & Repair Service Inc does not offer a senior discount.
No, A Plus Appliance Parts & Repair Service Inc does not offer emergency services.
Yes, A Plus Appliance Parts & Repair Service Inc offers warranties.
A Plus Appliance Parts & Repair Service Inc offers the following services: We offer parts and service for most major appliances.
n/a

Contact information

6445 Summer Ave, Memphis, TN 38134

www.aplusappliancepartsandrepair.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM