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Cutler Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Locally owned & operated. Cutler Plumbing Company is a Maryville, Tennessee home based occupation established in 2006. Mark is a plumbing graduate of E.C. Goodwin Technical Regional Vocational School and a veteran of U.S. Navy Seabees (Utilities man). Now a master plumber, he provides you over 40 years of experience.

Business highlights

18 years of trusted experience

Services we offer

Plumbing. Water Heater Repair, Service, & Replacement. Faucet Repair, Replacement, & Sales. Interior Drain Piping & Fixtures. Exterior Lawn Faucets & Water Service.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 101 reviews

Kenneth L.
09/2016
4.0
plumbing, water heater repair
  + 0 more
Went very well. Mr Cutler responded quickly to my call and performed the work quickly and professionally.
Description of Work: Installed water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Carol M.
08/2016
5.0
plumbing
  + -1 more
He arrived on time, was very professional and knowledgeable. Job was done in a short time. I wouldn't hesitate to use him again.
Description of Work: Replaced shower cartridge. Replaced flush valve gasket in toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Cindy M.
08/2016
5.0
plumbing
  + -1 more
Very good. Quick and efficient. Knew what the issue was right away. .replaced the refill valve and proactively replaced rubber gasket. Replaced broken handle on another toilet.
Description of Work: Needed toilet repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Keith H.
08/2016
5.0
plumbing
  + -1 more
Excellent. Mark was on time and very professional. He did the work in a reasonable amount of time and the price was right.
Description of Work: Replace shower diverter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Tracey M.
07/2016
5.0
plumbing
  + -1 more
The job was completed more quickly than expected and met my expectations. Great job!
Description of Work: toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ian D.
07/2016
5.0
plumbing
  + -1 more
At every step of the way he kept me informed of what was going on, what the issues were and made sure I was ok with him proceeding because doing so entailed cutting holes in walls and ceilings to try and trace the leak to source. The leak was located in a very awkward place to work but Mark managed to repair it. Overall, I cannot recommend Mark highly enough and I won't hesitate to call him next time we have any plumbing work needs doing. It was not simply that he did the job well, he was straight with me all the way and put himself out to help us.
Description of Work: Discovered a water leak one Saturday and called Cutler Plumbing. Mark came over right away, and spent five hours identifying the location of the leak and fixing it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Sheri M.
06/2016
5.0
plumbing
  + -1 more
Mark arrived when he said he would and performed all work without delay or problems. He was knowledgeable and efficient in his work. Honest plumber here, folks. Prices are more than reasonable for high quality plumbing work. Don't hesitate; this plumber knows what he's doing...and he's a pleasant person, too!
Description of Work: Replaced rusted through galvanized waste pipe under kitchen sink with modern materials. Also replaced toilet with customer-provided new toilet. Flange on floor was broken, so toilet replacement was more involved than simple replacement. He noticed my sink strainers were also worn out, so he replaced those too. He also added an aerator to the kitchen sink,too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stuart A.
04/2016
5.0
water heater repair, plumbing
  + 0 more
Mark arrived at the agreed upon time, evaluated the situation and made recommendations. He left for a short time and came back with needed parts and supplies and water heater was replaced along with pressure reducing valve. From start to finish, it took about five hours.
Description of Work: Replaced water heater and pressure reducing valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Suzanne L P.
03/2016
5.0
plumbing
  + -1 more
Everything went well. I called in the morning and he came that afternoon.
Description of Work: Replaced fill valve, supply tube and flush valve gasket

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Terrie W.
12/2015
5.0
plumbing
  + -1 more
Mark was on time and did a great job.
Description of Work: Replaced an under sink water filter system in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ed H.
11/2015
5.0
plumbing
  + -1 more
Mark arrived on time did the work at a reasonable price and in a reasonable time.
Description of Work: Replace pressure regulator value.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

carol S.
09/2015
5.0
plumbing
  + -1 more
We had called a couple of other plumbers before joining Angie's List, and no one even bothered to call back. Joined Angie, called Mark, and he returned our call immediately. He came the next morning, found the plumbing leak in the ceiling, between the second and first floor, and repaired it. Mark was prompt and did excellent work. We're glad that we've found our forever plumber!!!
Description of Work: found a plumbing leak and repaired it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Micah H.
05/2015
5.0
plumbing
  + -1 more
Mark was on time and very professional. I highly recommend.
Description of Work: Repair leak and install new outdoor water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barbara S.
04/2015
5.0
plumbing
  + -1 more
It went great! Very prompt, professional, and friendly. Mark was thorough, and answered all of our questions. Very satisfied with the service, and would definitely use this company again!
Description of Work: cleared blocked toilet, replaced valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nina S.
02/2015
5.0
plumbing
  + -1 more
He was really good, we will call him back when needed.
Description of Work: Emergency Service Call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry J.
01/2015
5.0
plumbing
  + -1 more
He's trustworthy and reasonably priced. He did what he said he was going to do and he did it well. He wasn't trying to take advantage of us.
Description of Work: They replaced external faucet with a freeze-ready type design and also corrected a few minor plumbing issues inside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Wendy B.
12/2014
5.0
plumbing
  + -1 more
I initially called Mark about installing a gas dryer fuelled by propane. He explained the possible difficulties on the phone and I immediately called Sears to switch to an electric dryer(for which the home was already set) because I wanted a dryer quickly. No big deal. Mark then came out to my home to assess and inspect for the possibility of installing a gas (fuelled by propane) range. I am totally new to propane and MY mistake was thinking it was just like natural gas. After taking a look and examining the propane set up in my home, Mark said he needed to talk to the propane provider regarding regulators because a range requires a great increase in BTU's. He called me back about a week later and explained the situation as it stood in my home. The overall cost of the project exceeded the cost of the potential range and I decided against this installation as well. However, I do have an issue with water heaters which will need to be rectified in the near future and I plan to call Mark to help me with this situation. I am new to the home and have other priority projects before I tackle the water heaters. I do not think one could find a more honest and forthright plumber when it comes to estimating potential costs. Mark also figured out how to save some money on the range project, but it simply wasn't enough to offset the labor and supplies needed to do the job properly. Having always lived in states where plumbing is a permitted and regulated function of a home, I am beginning to learn here in Maryville that sometimes things are bit too lax and cheaper may not always be the best solution. Thank you Mark for your time and efforts.
Description of Work: Came to my home to determine feasibility of installing a gas range supplied by existing propane tank.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy A.
11/2014
5.0
plumbing
  + -1 more
The price was a little bit high. There were no dislikes. He's fair. He's efficient. He's professional. Based on what they accomplished, I would say their price is an A. I would absolutely use them in the future.
Description of Work: We used Cutler Plumbing. They had to switch pressurization valves and detect a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Chris W.
09/2014
5.0
plumbing
  + -1 more
This is the second time I've used Mark and he again impressed. I called him on a Saturday morning at 8:30 and he was at my home within 2 hours. He quickly fixed my leaking hot water hose, drained the water from the overflow pan and also replaced the other water line as well. Mark noticed a small gas leak while working on the hot water heater so he replaced the gas line too. Mark does great work and he is very professional and neat. He spent about 2 hours doing the work. I will use Mark again.
Description of Work: Came out on short notice to fix a broken hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Traci L W.
08/2014
5.0
plumbing
  + -1 more
I called and spoke to Mark early in the morning. He said he was busy for most of the day but would try his best to come out that afternoon, which he did, although he didn't call first, which was okay since I work at home. I showed him the hall bathroom toilet; he took a look and got right to work. No more leak! I did think the price was a little high,but on the other hand I didn't have to crawl underneath or inside a toilet! A lot can be said for that. I'd definitely use him again. He was very nice and professional.
Description of Work: Replaced bolts attaching tank to base (it was leaking from underneath) and also replaced the guts of the tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$155

Carol O.
07/2014
5.0
plumbing
  + -1 more
We had prepaid for a Plumber through an online seller. After speaking to the company and getting the run around, we requested a credit. I headed to Angies list and liked the fact that Mr. Cutler was local and had 35 years of experience. I called to make an appointment and Mr. Cutler answered the phone himself. I told him what we needed and he was at our house in less than an hour. We lucked out as another customer had to cancel due to a work issue. A one piece toilet install takes lots of experience, patience and know how. We are very happy with the result. Mr. Cutler was very nice and if we have any more problems in the future, we would not hesitate to call him.
Description of Work: Removed and disposed of old toilet. Installed a new American Standard Towne Square one piece toilet and valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Sharon O.
07/2014
5.0
plumbing
  + -1 more
Mark was great. He called me back immediately and we discussed the problem over the phone. Since it wasn't an emergency, we scheduled a time for him to come out later that week. He showed up on time in a professional marked truck and attire. He evaluated the situation and went to work right away. He cut out the old cast iron flange and installed a new PVC flange using a connection boot. This was a very tight space but he made it work with no problems. He had to keep going under the house and back up to the bathroom repeatedly until he knew it was perfect. He mounted the flange to the floor and then reset the toilet. After noticing that my second toilet was leaking Mark even explained and showed me the proper way to set a toilet so I can complete this work myself. I can't say enough good things about Cutler Plumbing. Mark is the owner and the one who does all the work. He is experienced, quick, friendly, and very reasonably priced. It is nice to have found a plumber that I can trust. I will only call Cutler Plumbing from now on!
Description of Work: Replaced old cast iron toilet flange with new PVC flange. Reset toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris W.
04/2014
5.0
plumbing
  + -1 more
Mark was awesome! He not only came and did what I requested but he actually found several other things that needed attention. He was timely and did a great job. His price was fair in my estimation especially considering the quality of his work and professionalism. This is the second time I've used Mark and would not hesitate to recommend him to anyone needing plumbing work.
Description of Work: Mark replaced gaskets in a leaking kitchen faucet and shut off valve at the sink. He also replaced some toilet tank parts, a pressurized holding tank and the pressure regulator entering the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John B.
01/2014
5.0
fireplaces, plumbing
  + 0 more
Marc came out promptly. Looked at the job and started. He came back after Thanksgiving and completed the work. He was not only capable but took care to do an attractive job.
Description of Work: Ran gas line to new gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

James N.
01/2014
5.0
plumbing
  + -1 more
Mark was able to fit me in despite the current surge in demand due to a recent cold snap. He arrived promptly, traced the location of both punctures, and replace the pipe in about an hour despite the pipe's difficult location.
Description of Work: Mark replaced a 5 foot long burst copper pipe with PEX piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.2

Contact information

315 Ellis Ave, Maryville, TN 37804

http://cutlerplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Fireplaces

FAQ

Cutler Plumbing Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Cutler Plumbing Co accepts the following forms of payment: Check
Yes, Cutler Plumbing Co offers free project estimates.
No, Cutler Plumbing Co does not offer eco-friendly accreditations.
No, Cutler Plumbing Co does not offer a senior discount.
No, Cutler Plumbing Co does not offer emergency services.
Yes, Cutler Plumbing Co offers warranties.
Cutler Plumbing Co offers the following services: Plumbing. Water Heater Repair, Service, & Replacement. Faucet Repair, Replacement, & Sales. Interior Drain Piping & Fixtures. Exterior Lawn Faucets & Water Service.

Contact information

315 Ellis Ave, Maryville, TN 37804

http://cutlerplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM