Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Cutler Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Locally owned & operated. Cutler Plumbing Company is a Maryville, Tennessee home based occupation established in 2006. Mark is a plumbing graduate of E.C. Goodwin Technical Regional Vocational School and a veteran of U.S. Navy Seabees (Utilities man). Now a master plumber, he provides you over 40 years of experience.

Business highlights

18 years of trusted experience

Services we offer

Plumbing. Water Heater Repair, Service, & Replacement. Faucet Repair, Replacement, & Sales. Interior Drain Piping & Fixtures. Exterior Lawn Faucets & Water Service.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 101 reviews

Aditya S.
03/2021
3.0
water heater repair
  + -1 more
I write this in 2021. I called the number, and it is no longer Mr. Cutler's business because he has retired. Please be aware that Angie's list is connecting you to a different business if you call the number.
Description of Work: Water heater replacement.
Rating CategoryRating out of 5

Kathy D.
01/2019
5.0
plumbing
  + -1 more
The work went great. Anthony was very friendly, efficient, knowledgeable, and hard-working. He got the problem fixed quickly. There was a little mix-up in scheduling, but this was not his fault. I would call him again.
Description of Work: My toilet needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Response from Cutler Plumbing Co
Miss [Member Name Removed], It was our pleasure to get this repaired in a timely manner, please call if we can be of assistance again. Thank you again.

Lynn S.
07/2018
3.0
plumbing
  + -1 more
The man was very good, but very bitter about not being paid the amount he felt he was worth. He took 15 minutes to fix a leak in my toilet and charged me a hundred dollars.
Description of Work: Toilet Leak Repair

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Lee M.
02/2018
5.0
plumbing
  + -1 more
Called Mark. He was here within 30 minutes. Excellent work. Very clean job.
Description of Work: Pin hole in copper pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Response from Cutler Plumbing Co
Thank you it was our pleasure to get these pin holes repaired, they are becoming more and more common. Thank you again.

HUGH H.
12/2017
5.0
plumbing
  + -1 more
He came 2 days after call. He was on time. Very polite. Worked diligently and quickly. Left no mess.
Description of Work: Fix 3 Toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Cutler Plumbing Co
Thank you for the compliments, it was my pleasure to get this taken care of for you. Thank you again.

Nicholas B.
10/2017
5.0
plumbing
  + -1 more
Mark got the job done in a quick and professional way, very friendly and professional. Would definitely recommend him to others. I will be using him for future projects
Description of Work: Pipe for water heater started leaking in crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cutler Plumbing Co
Thank you for your continued loyalty, always a pleasure. Thank you again.

Patricia G.
08/2017
5.0
plumbing
  + -1 more
Mr Cutler started by responding to my request on Angie's promptly, made an appointment convenient for me. He arrived on time, performed all the work in a professional, timely and kindly manner. I am highly pleased with his work product and presence.
Description of Work: Wanted an old toilet removed and replaced by one in another bathroom and a new high toilet installed in that bathroom. Also needed the kitchen garbage disposal fixed and it was beyond repair and was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,040

Response from Cutler Plumbing Co
Thank you, the new comfort height toilets are a nice addition to a bathroom and yes that disposal had seen better days! Glad we could get it taken care of so quickly. Thank you again.

Angie G.
07/2017
5.0
plumbing
  + -1 more
We were very impressed with Mark. I did not meet him myself, as my hubby was the one home for the appointment, but my hubby described him as a "stand up guy". We had an intermittent odor in our laundry room that smelled like sewage. The odor itself was gross, but the fact that the laundry was attached to the kitchen, made it even harder to ignore. It was also very embarrassing, as it always seemed to flair up when we had people over for dinner. We had a plumber that we had used for several small jobs come out a couple of times to trouble shoot. He would send his assistant into the crawl space and he would fiddle around in the laundry, and he never could figure out what the odor was. We even had a drain cleaning specialist come and "clear" our lines for an exorbitant amount. I found Mark on Angie's list and gave him a call, hoping to get different results. He returned my call quickly, was patient with me as I stumbled through trying to explain what I needed. He showed up during the time bracket he said he would. Mark came out, crawled underneath, and found the problem quickly. (Which tells me my previous plumber probably needs to train his sidekick a little better). I was so relieved to finally have a skilled plumber. He was able to fix the plumbing issues quickly, at the initial appointment time. The pricing was reasonable as well. About a week after the service call, we received a thank you note! What???!!! Somebody thankful for my business???!!! Well, that just further cemented Mark as my go to guy for all things plumbing. Thank you Mark for resolving this plumbing issue for us. You rock, and will get all our future plumbing business.
Description of Work: Laundry room troubleshooting for a sewer odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cutler Plumbing Co
Thank you for such kind words, I'm glad I could get that odor taken care of, if however you ever have anymore issues please don't hesitate to call. Thank you again.

Scott R.
05/2017
5.0
plumbing
  + -1 more
Cutler Plumbing did a great professionally looking job which would have taken me twice as long to do myself.
Description of Work: We were in the process of remodeling our kitchen and needed Cutler Plumbing to install the faucet and garbage disposal. Unfortunately when the cabinet installers installed the sink cabinet they broke off the existing drain too close to the wall, so the plumber had extra work to replace the pipe at the wall and extend the plumbing to the new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cutler Plumbing Co
Thank you for trusting us with your plumbing issues, I'm glad this was a job we could handle, ' Thank you again.

Jeremy C.
05/2017
5.0
plumbing
  + -1 more
Mark was great. Punctual, and highly experienced. Fixed my issue quickly and efficiently. Used high quality parts.
Description of Work: Pressure reducing valve replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cutler Plumbing Co
Thank you we pride ourselves on being clean professional and punctual, High water pressure can cause a lot of damage I'm glad this was taken care of, thank you again.

Joseph S.
05/2017
5.0
plumbing
  + -1 more
Mark did a great job. Above and Beyond
Description of Work: Repaired leak in pipes, washer, sink, bath tub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342

Response from Cutler Plumbing Co
We had several issues going on that day with your system, we got them taken care in a timely manner, thank you for the nice words of compliments.

William K.
05/2017
5.0
plumbing
  + -1 more
He arrived on time. He was finish in hour and half. He cleanup and left. He was very pleasant. I would use him again and recommend him.
Description of Work: Had to replace the trap adapter nut on the pipe in the floor below the bath tub. Then reinstall the drain and overflow to the bath tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jack M.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Mark arrived on time and quickly diagnosed the problem. He answers to my questions were thoughtful and based upon years of expertise. He help me to decide the best unit for my needs. I would not hesitate to recommend his services.
Description of Work: Replaced leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$736

Whitney C.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Mark was unbelievably professional and thorough in his work. He addressed all of our plumbing issues, and even located issues that we didn't even realize were there, like outdated pressure valves, leaky outdoor water faucets, etc. Mark walked me through everything with worked on and explained things in a way I could easily understand (no small feat!). He was kind, extremely helpful, and respectful of my home. My boyfriend I will absolutely use Cutler Plumbing Co. for all of our plumbing needs in the future.
Description of Work: My boyfriend and I were having some issues with plumbing in the home, specifically low water pressure, a leaking washing machine, and other things like that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rachel M.
02/2017
2.0
plumbing
  + -1 more
Mark worked 1.5 hrs on the sink, said both faucets needed to be replaced, tried to sell us some faucets at $125 each which he had in his truck, said there’s a small crack but it shouldn’t leak, said he's not doing us a service being here today since we didn't agree to buy his 2 faucets & just left after telling us to call someone else. BTW, the sink still leaks even though he said it shouldn't.
Description of Work: Master bathroom sink leak.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Cutler Plumbing Co
Note: 8-1-2016 to 2-22-2017 Our data base shows that I have never worked for this person - that is why her price paid was N/A. Read "worked 1.5 hrs."..... left after telling us to call someone else.? Visited with customer at no charge.

Jerry G.
01/2017
5.0
water heater repair, plumbing
  + 0 more
Mr Cutler arrived, surveyed the situation, and said he would try to find a water heater with the physical dimensions that would fit into the existing area. He took several measurements for relocation of the vent/water lines, and noted modifications required at the floor level so that a pan could be fitted into the area. He called back the next day indicating that he found a water heater available through Home Depot special order. I ordered the water heater and am currently waiting for delivery to the store where I will pick it up and contact Cutler to arrange for installation.
Description of Work: Replacement / installation of water heater.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel M.
12/2016
5.0
plumbing
  + -1 more
Great, very easy to work with-very timely work on this remodel.
Description of Work: Kitchen & dish washer faucet, sink, ice maker bathroom toilet, sink, faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$679

Ken R.
12/2016
5.0
plumbing
  + -1 more
GREAT! Mark was very professional, timely, and fair!
Description of Work: Replace washer/dryer valves, repair leaking drain on sink; install new faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ken R.
12/2016
5.0
plumbing
  + -1 more
Plumber was on time, thorough & fair worked in a timely manner to complete the work, sorry it took so long to fill out the surrey!
Description of Work: Replaced laboratory faucet trap, supply tubes & stops for basement. Replaced laundry stops & repaired leak on hot water to laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$532.27

John J.
11/2016
2.0
plumbing
  + -1 more
It took him 5 hours to install a faucet, garbage disposal and dishwasher. We already had the old dishwasher removed and some of the minor plumbing disconnected to help with time. He didn't have to remove any items from under the sink. Everything was ready for him to go straight to work. It seemed like every 5 minutes he was going out to his truck to get something. I felt like it took him an unusually long time just remove the faucet. He mentioned that he didn't realize it was a Moen faucet and that he had been using tools for a Delta faucet. I would have imagined a man with his reported experience would have picked up on that pretty quickly. What really disappointed me was the he said he was about to install the dishwasher just as I was about to leave and that he it would be done by the time I got back. When I returned 45 minutes later, it was NOT installed and was sitting in the same place it was when I left. He told me that he had been on hold with customer service trying to figure out an issue with a bracket he needed to install the washer. In the end, he did not properly finish installing the washer and charged over $500. This happened just before the holidays and I feel like he used me and my family to give himself a little Christmas bonus. I will never use his services again.
Description of Work: Mr Cutler installed a sink faucet, garbage disposal and (partially) a dishwasher.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$507

Jeanne H.
11/2016
5.0
plumbing, water heater repair
  + 0 more
Amazing! Very professional-great knowledge-he will be doing more work for us.
Description of Work: Replacement of hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Justin W.
11/2016
5.0
plumbing
  + -1 more
Mr. Curtis responded to our call quickly. Stated he would be here in an hour. He was at our house in 40 minutes. He quickly diagnosed the problem, performed the repair and cleaned up after himself. Very professional and very responsive to our call. All at a VERY reasonable price.
Description of Work: Leaking hot water supply line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

John S.
10/2016
5.0
plumbing
  + -1 more
Mr. Cutler came, quickly to help resolve two problem (within hours of my call). He was able to find problem & fix without delay. Very reasonably!
Description of Work: Cleared obstruction in toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kathie B.
09/2016
5.0
plumbing
  + -1 more
Work was done efficiently and thoroughly
Description of Work: Pressure valve and supply lines replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Fracois D.
09/2016
5.0
plumbing
  + -1 more
Mark cutler was in time. He was the most reasonable in his prices. Seems to know what he was doing and readily identified the problems with the kitchen faucet. Was very helpful.
Description of Work: Replace flush mate power flusher in toilet. Lubricated and tightened kitchen faucet. Replaced hot stop valve and hot and cold water supply lines. Installed delta faucet kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

Contact information

315 Ellis Ave, Maryville, TN 37804

http://cutlerplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Fireplaces

FAQ

Cutler Plumbing Co is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Cutler Plumbing Co accepts the following forms of payment: Check
Yes, Cutler Plumbing Co offers free project estimates.
No, Cutler Plumbing Co does not offer eco-friendly accreditations.
No, Cutler Plumbing Co does not offer a senior discount.
No, Cutler Plumbing Co does not offer emergency services.
Yes, Cutler Plumbing Co offers warranties.
Cutler Plumbing Co offers the following services: Plumbing. Water Heater Repair, Service, & Replacement. Faucet Repair, Replacement, & Sales. Interior Drain Piping & Fixtures. Exterior Lawn Faucets & Water Service.

Contact information

315 Ellis Ave, Maryville, TN 37804

http://cutlerplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM