Arbor Pro Tree Specialists has been serving Maryville, Knoxville, and surrounding areas since 1999. We offer free estimates and consultations with the owner of the company who is a degreed arborist with over 25 years of experience.
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Our services include tree pruning and removals, insect and disease diagnosis and treatment, stump grinding, and pre-construction consultation. We service both residential and commercial location and specialize in difficult removals.
Description of Work: They took down a very large tree that had suddenly died in my front yard and also removed some large branches in another tree.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
John F.
12/2015
5.0
tree service
 + -1 more
unknown
Description of Work: Hired Arbor Pro for the 2nd time to do tree trimming work on two properties. They first walked the property to see what I wanted done plus make recommendations. About 9 trees needed trimming, one removed, and 2 brush areas cleaned up. They took notes, then gave me a written estimate on the spot. They showed up on the appointed day with crew and equipment, and performed all the tasks we agreed on plus a couple of additional last minute requests for no additional charge. The bill was exactly the amount of the estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Timothy H.
08/2015
3.0
tree service
 + -1 more
unknown
Description of Work: Bill had done work for me about a year before and had done a great job. I called him again to do some work. I needed a dead tree completely removed, a large tree pruned a small tree pruned and some other work. He came out and gave me an estimate. Bill is very knowledgeable and takes time to explain the job and the condition and needs of the trees. I told him I wanted him to do the work. He said it would be about 2 weeks before he could get to my work. About 3-4 weeks later I hadn't heard from him. I called him and he said he misunderstood me and thought I was still deciding if I wanted to use him. Since he knew I wanted to use him he would put my job on his work schedule. I told him I would be going on vacation soon and if he couldn't do the work before I left it would be fine to do it after. He agreed to this since he was also going on vacation about the same dates. After that I never heard from him again. I called him at least twice and left messages for him to call and let me know when he could do the work and never got a response. I give him a C and not an F because the work he did for me the first time was very good and the price was good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Todd R.
06/2015
5.0
tree service
 + -1 more
unknown
Description of Work: they cut down two large trees including one hanging over our house. They did a fantastic job. I highly recommend them as a professional, reasonably priced, expert service provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John F.
12/2013
5.0
tree service
 + -1 more
unknown
Description of Work: I had a dead tree that needed to come down and trim work on 4 other trees in my yard. I called 3 tree services for estimates. Bill Hedberg from Arbor Pro promptly returned my call and we set up a time to meet. He stopped by and we looked at each tree and Bill gave me good advice. He gave me a written quote on the spot. One other tree service gave me a comparable quote, but I felt that Arbor Pro was a better fit for me and my trees. I called him back a couple of weeks later to schedule the work. They arrived on time and completed the work just as we had discussed, plus did a couple of extra tasks they did not charge me for. I was very satisfied with their work.
Rating Category
Rating out of 5
Yes, I recommend this pro
ANNE H.
06/2011
5.0
tree service
 + -1 more
My overall experience with Arbor Pro was excellent. The scheduled work was done to accommodate our daughter's upcoming wedding. The work was done well, rapidly, safely, and at a reasonable price. I couldn't ask for more.
Description of Work: Arbor Pro made multiple work trips to help prepare for my daughter's at home wedding. Work included shaping several trees, removing many others and clearing a wooded area to make way for large tent. He was responsive; his crew was efficient, professional and both the work and cleanup was rapid. I'm glad to have found them and expect to use them whenever I have tree work to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Roy C.
01/2011
5.0
tree service
 + -1 more
Bill's large crew did all the work in a day. Two climbers were available for taking down the pine and all waste was removed by the end of the day. The yard looked great and the house was safe from the leaning pine during the big storm that came a few days later. Bill has a passion for trees, is well educated on how to put together a property management plan and has a great, professional attitude. We are glad that we have a tree service that knows our property and is available to us.
Description of Work: The owner, Bill, performed a general assessment of our 4-acre property and presented a tree maintenance program that we liked very much. We asked him to execute about 2/3 of the plan and he did as soon as weather permitted. The plan included clearing many years of neglected deadwood and clearing an area for an old Southern Magnolia to thrive and be featured in the yard. They also took down a very tall, old pine that Bill red-tagged due to damage on the trunk and that was a danger to the main house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
lucas O.
11/2010
5.0
tree service
 + -1 more
It was a great service that they provided. They came and they were very prompt. They did the job and were quick. They raked up all the stuff and cleaned up really well. My husband asked me to write them a letter and tell them that they had done a good job. They were nice. They sent a letter out after we were done with the service asking if we had had good service and all that kind of stuff. We had somebody come out and cut the trees and we had somebody else come and grind the stumps. We had 10 trees ground up. I know they were good. They were a day late but that was expected - they probably had a lot going on. We would use them again in the future if necessary.
Description of Work: We used Arbor Pro Tree Specialists to cut down 11 trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louise A.
07/2010
1.0
tree service
 + -1 more
I have been very patient with him as this was not an emergency. We had several phone conversations about when the work was to be done. On 6-29-2010 I called him again and he promised he would be out the next morning to do the job. He did not show up and did not call to explain why. I have called him three times since. He did not answer the calls. I left messages with him requesting him to call me back, he never called back. About 3 days later I called him, was not able to reach him, so I just left a message for him not to do the job. I don't enjoy writing this review, but I think waiting three months for a job, when he kept telling me I was next on the list, is just unreasonable, and not returning my calls is unprofessional. I'm very disappointed.
Description of Work: Bill came to my house on 4-8-2010 and gave me a very reasonable estimate for some brush clearing and tree and stump removal. I told him that day I wanted him to do the work, ( He has done work for me in the past, and did a great job) He indicated he may be able to get to it within the next week or so.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Deborah D.
06/2010
5.0
tree service
 + -1 more
They were excellent and we will most certainly use them again.
Description of Work: We used them for tree services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
S M.
05/2010
5.0
tree service
 + -1 more
I called Arbor Pro and Bill came the same day to give me an estimate. He also gave me some advice about a few of the trees I was keeping which was nice of him. The estimate seemed reasonable for the work I needed and I asked him to put me on his to do list. Bill and his crew returned less than a week later and removed the trees. The was a 4 man crew. The crew was very nice. The job took a couple of hours. They did a good clean up.
Description of Work: Cut down and removed 4 trees and cleaned up. 2 of the trees required mostly climbing to get them down. One tree required climbing to get the top part down so the rest could be felled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Deborah D.
05/2010
5.0
tree service
 + -1 more
The owner showed up promptly, and provided a detailed estimate. His price was very reasonable for a job that required climbing, and hauling afterward. We had lower estimates, but not from licensed/insured operators. A couple of companies were not even interested in bidding because they wouldn't be able to use a bucket lift/cherrypicker. The day of the job Bill (the owner) arrived with the crew and went over the job with them. The crew worked steadily, and completed all the items on the list. Bill came back the following day to check the finished job and collect payment. I was very pleased with the service, and my next door neighbor is planning to use them also.
Description of Work: Cut and removed tall hickory tree that was close to house, removed large limbs from three huge poplars overhanging roof and removed three other trees. Five of the trees required climbing and roping cut limbs down. The work crew cleaned up afterward, hauled away the wood. and left the chipped mulch where we asked them too. (They would have hauled the mulch off for the same price if we had wanted.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
SANDY M.
04/2009
5.0
tree service
 + -1 more
The quote that Bill gave was almost 1/2 what other specialists were quoting and the time out was 1 week to 1-1/2 weeks instead of 4 to 6. Arbor Pro came out and took care of the branches and trimmed the rest of the tree back. They did an excellant job and cleaned everything up. The only reason that I didn't give straight A's accross the board was because we did have to follow up with Bill several times..BUT with the winds we have been having it wasn't unexpected that he would be incredibly busy. He still got our tree done in less than half the time others had quoted us and for 1/2 the money. I am very pleased with the quality of work we received and I will recommend Arbor Pro to others and will continue to use them myself.
Description of Work: We had some fairly large cracked limbs on a big Black Cherry tree in our backyard that were hanging over a main street in our subdivision. I was worried that the next big wind would knock them out of the tree onto a car or someone walking or riding their bike.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$295
JAMES G.
08/2008
5.0
tree service
 + -1 more
They did what I asked them to do in a very timely manner. The trees were close to my neighbors house and there were no problems. The crew of 4 came out and did a great job. They were very professional and outstanding.
Description of Work: They came out to the house and removed several trees and ground the stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
08/2006
5.0
tree service
 + -1 more
I think this tree company does a very good job. There prices are excellent and the workers are great. I live in a windstorm area so we use this company frequently when tree limbs or trees need to be removed.
Description of Work: I had one maple tree removed because of windstorm damage they hauled it off as a part of the service as well.
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Service Categories
Tree Service
FAQ
ARBOR PRO TREE SPECIALISTS is currently rated 4.8 overall out of 5.
No, ARBOR PRO TREE SPECIALISTS does not offer free project estimates.
No, ARBOR PRO TREE SPECIALISTS does not offer eco-friendly accreditations.
No, ARBOR PRO TREE SPECIALISTS does not offer a senior discount.
Yes, ARBOR PRO TREE SPECIALISTS offers emergency services.
No, ARBOR PRO TREE SPECIALISTS does not offer warranties.
ARBOR PRO TREE SPECIALISTS offers the following services: Our services include tree pruning and removals, insect and disease diagnosis and treatment, stump grinding, and pre-construction consultation. We service both residential and commercial location and specialize in difficult removals.