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S&S SERVICE LLC

Appliance Repair, Appliance Repair - Small

About us

In business since 1956 , family owned and operated. If you need service please call (865) 776-5555. Award winning. We only repair, washing machines, washers, dryers, and stoves/ovens. Specializing in Maytag, Whirlpool, Kitchen Aid, Kenmore, Frigidaire, and many other American made brands. We do not repair Bosch, LG or Samsung appliances. Look forward to serving you.

Business highlights

69 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Please call 865 776 5555 today for your appliance repair needs! We specialize in washing machine repair, dryer, some refrigerator repair, oven & stove repair.

Services we don't offer

We do not schedule appointments via e-mail because we only check it once a day. So, if you need service, please call 865 776 5555 We do NOT work on LG or Samsung appliances. We do not work on dishwashers.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 245 reviews

Carolyn A.
08/2017
5.0
appliance repair
  + -1 more
Great work
Description of Work: Worked on my LG washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you very much for leaving an A review, but we do not work on LG appliances. Maybe you have us confused with another company? Or do you have a different brand machine. But otherwise thank you very much

Brian M.
05/2017
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from S&S SERVICE LLC
Thank you for leaving a wonderful review I'm glad everything went well

Kimberly R.
09/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you very much for the review.

Emilia C.
09/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fast service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel C.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Samara S.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Nick, the owner, is great. He came out the next day after I called him to fix my dryer. I thought it was a fluke, but when my wash machine broke I called him again, and he was able to make it out the next day again. Very Knowledgeable and Great Service! 2 Things that you don't often find anymore.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you for the review

Mary Lou M.
03/2016
4.0
appliance repair
  + -1 more
.
Description of Work: Very professional, courteous and informative.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you for the review.

Laura M.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from S&S SERVICE LLC
Thank you for the review.

Yvette R.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my dryer and refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from S&S SERVICE LLC
Thank you for the review

Aaron I.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced fuse and belt in Samsung dryer. Went smooth, worked fast. Very nice guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary Lou M.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a part in my gas dryer and it works perfectly. He also cleaned out the vent of all built-up lint that I was unable to extract with my vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from S&S SERVICE LLC
Thank you for taking the time to write a review

MITCH K.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from S&S SERVICE LLC
Thanks for writing a review.

Cherita A.
09/2015
5.0
small appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Response from S&S SERVICE LLC
Thank you for the review.

James G.
09/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from S&S SERVICE LLC
Thank you for taking the time to write a review.

Karen B.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The hinge on the bottom of my refrigerator door was pulling away from the frame, which was preventing it from closing and sealing properly. Nick kindly fitted me in before the long Labor Day weekend even though he was going out of town and had a full schedule. He had to devise a creative solution for this problem, and I am 100% satisfied with the result as it functions normally again. He also took the time to address a worn cord on my portable dishwasher and provided a solution for that as well. I have used his services 3 times over the past 1-1/2 years and am an extremely satisfied customer. Thank you, again, Nick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from S&S SERVICE LLC
Thanks for writing a great review I do appreciate it.

michael F.
08/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from S&S SERVICE LLC
Thank you for the review.

Patty D.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Nick came to my house to look at my Whirlpool Cabrio washer, which had been getting "stuck" in mid-cycle, and would need me to actually turn off the circuit breaker to re-set the machine to get it to start up again. He spent a lot of time trying to diagnose the problem, but everything came up fine. He absolutely believed me that it was doing this, and he tried replacing several parts that he thought could be causing it. But they didn't help - it still did it while he was there. Conclusion: it was the main board. And replacing that would cost more than the washer was worth. He removed the new parts he had installed and didn't charge me, since we now had to replace the washer. He spent a LOT of time on this, but felt bad for me since he really didn't fix it.All the codes kept coming up normal. A very nice man and he really knows his stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you for taking the time to write such a nice review. I really appreciate it.

Pete F.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced thermal sensor in dryer. Required totally disassembling dryer to reach part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from S&S SERVICE LLC
Thank you for the review.

Erin B.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I just purchased a house and the previous home owners had not repaired the broken ice maker. He came, fixed the ice maker, had great conversation, and was reasonably priced. It's been over a year and the ice maker has had no issues at all. Thank you so much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from S&S SERVICE LLC
I glad you were pleased, Thank you

JAMES O.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had to replace igniter on my GE gas range.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from S&S SERVICE LLC
Thank you for taking the time to write a review. I'm glad you were happy.

Jeff K.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came over and were honest about informing us that we might want to consider the cost of a new dryer, which was helpful in making our decision. I really appreciated the honesty even when he could have just coaxed us into spending more money on repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from S&S SERVICE LLC
Thank you for the review.

Marikay K.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Based on what I told him on the phone he walked in with a new circuit board and that's exactly what it needed. He had to take the whole bottom freezer apart and explained what he was doing the whole time. Very personable and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Response from S&S SERVICE LLC
I'm very glad you were pleased, thank you for leave a great review.

Matt M.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced board in refrigerator. Two days to order part.1 Hour install.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from S&S SERVICE LLC
thank you for the review

Carol P.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very professional service. Arrived within the window specified. Identified and fixed my drier issue quickly. Also replaced the door clip at no charge. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from S&S SERVICE LLC
I'm Glad everything went so well, thank you for writing a review.

ROBERT G.
03/2015
5.0
appliance repair
  + -1 more
Fine.
Description of Work: cleaned out trap in washing machine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Response from S&S SERVICE LLC
Thank you for the review.

Contact information

unknown, Lenoir City, TN 37772

https://ssfixedit.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

S&S SERVICE LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

S&S SERVICE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, S&S SERVICE LLC does not offer free project estimates.
No, S&S SERVICE LLC does not offer eco-friendly accreditations.
No, S&S SERVICE LLC does not offer a senior discount.
Yes, S&S SERVICE LLC offers emergency services.
Yes, S&S SERVICE LLC offers warranties.
S&S SERVICE LLC offers the following services: Please call 865 776 5555 today for your appliance repair needs! We specialize in washing machine repair, dryer, some refrigerator repair, oven & stove repair.
We do not schedule appointments via e-mail because we only check it once a day. So, if you need service, please call 865 776 5555 We do NOT work on LG or Samsung appliances. We do not work on dishwashers.

Contact information

unknown, Lenoir City, TN 37772

https://ssfixedit.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM