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S&S SERVICE LLC

Appliance Repair, Appliance Repair - Small

About us

In business since 1956 , family owned and operated. If you need service please call (865) 776-5555. Award winning. We only repair, washing machines, washers, dryers, and stoves/ovens. Specializing in Maytag, Whirlpool, Kitchen Aid, Kenmore, Frigidaire, and many other American made brands. We do not repair Bosch, LG or Samsung appliances. Look forward to serving you.

Business highlights

69 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Please call 865 776 5555 today for your appliance repair needs! We specialize in washing machine repair, dryer, some refrigerator repair, oven & stove repair.

Services we don't offer

We do not schedule appointments via e-mail because we only check it once a day. So, if you need service, please call 865 776 5555 We do NOT work on LG or Samsung appliances. We do not work on dishwashers.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 245 reviews

MICHAEL H.
09/2021
1.0
appliance repair
  + -1 more
He was polite, on time, he performed the service and left. Unfortunately he didn't fix it.
Description of Work: He repaired the refrigerator.
Rating CategoryRating out of 5
$295

Response from S&S SERVICE LLC
I am very sorry that you had such a bad experience. We would’ve gladly taken care of your repair. Unfortunately we cannot find your name in our records. And we never received a phone call stating that the repair was not done correctly. So the only thing I can believe, is that you are confusing us with another company. Again I am very sorry to hear your experience.

Anette H.
03/2021
5.0
appliance repair
  + -1 more
Went great. Nick was able to come the same day. He was polite and pleasant to work with. Fixed my issue quickly and efficiently. The price was reasonable. I am very pleased and would hire S & S Appliance Service again. They made it easy to get this job scheduled and completed. Thank you also for the care in practice safe practices.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you very much for taking the time to write such a great review. I really do appreciate when people do this.

Sharon S.
03/2021
5.0
appliance repair
  + -1 more
He was very good. I used him a few times. Nick was very good and prompt. His prices were reasonable. He was very professional. I did not have any problems with Nick.
Description of Work: Refrigerator and dryer repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you so much for leaving a wonderful review I really do appreciate it.

Kathy F.
01/2021
5.0
appliance repair
  + -1 more
Nick was great. He scheduled my service quickly, was professional, knowledgeable and thorough. I've already been referring friends to him and will definitely call him again when needed. Such a relief to find someone you can trust!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you very much for writing a great review. I really do appreciate it.

Kevin K.
12/2020
5.0
appliance refinishing
  + -1 more
The projects went very well. Nick was prompt, courteous, and did very good work. His prices were fair, and I will use him again.
Description of Work: Nick fixed our dryer one week and our washer the next week!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from S&S SERVICE LLC
Thank you for leaving the review. I really appreciate it.

Alex H.
11/2020
5.0
appliance refinishing
  + -1 more
Fantastic - S&S provided a great service and are definitely someone that I will contact for future repairs.
Description of Work: Oven keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from S&S SERVICE LLC
Thank you very much for taking the time to write a review. We really appreciate it.

Steven F.
09/2020
5.0
appliance repair
  + -1 more
Nick called 15 minutes before arriving, quickly identified the problem and repaired the dryer very quickly. Nick is an excellent repair professional that charges a fair price for excellent work!
Description of Work: Gas Ignition was broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from S&S SERVICE LLC
Thanks for writing a review, I really appreciate it.

SANDRA J.
08/2020
5.0
appliance repair
  + -1 more
I called Nick because the washing machine was clicking during the washing cycle. Nick called me back, and he was able to fit me into his schedule on that very same day. He right away diagnosed the problem and he was able to fix it within 30 minutes. He also applied the Angie's list coupon automatically. Nick has worked on serveral of my appliances. He is always thorough and he quickly repairs the items. He is indeed an expert in his field! His prices are always reasonable, and I do appreciate that. He also tries to come out as soon as he can which is so helpful when you depend on your appliances. Thanks again, Nick for all of your help!!
Description of Work: Washing machine was not properly agitating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you very much for leaving such a great review.

JEAN M.
08/2020
5.0
small appliance repair
  + -1 more
Very well. He knew what the problem was right away. Had the parts in his truck.
Description of Work: Checking my Dryer. Very low heat to dry the clothes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from S&S SERVICE LLC
Thank you for leaving a wonderful review. I am glad everything went well. If you ever need anything just give me a call.

Ellen F.
08/2020
5.0
appliance repair, appliance refinishing
  + 0 more
He did a great job. The dryer works great and I was advised even though it's old, it's a Whirlpool and will last for years so it was worth fixing. Honest and professional
Description of Work: My dryer would not heat at all.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from S&S SERVICE LLC
Thank you for leaving me a great review

edward N.
07/2020
5.0
appliance repair, appliance refinishing
  + 0 more
excellent Nick came out from S&S knew the problem had the part and 20 minutes later all done.Appliance problems call S&S I know I will.
Description of Work: dryer burner coil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you for taking the time to write a great review

Marla R.
05/2020
5.0
appliance repair
  + -1 more
Nick knew exactly how to deal with my Kenmore Washer & Dryer. He diagnosed the issue with the dryer almost immediately, & was able to fix & replace the parts due to the fact that he had all the parts in his van. He explained everything to me as he went along. He was able to come the next day, instead of me having to wait much longer for Sears to come. I would definitely recommend Nick & hire him again.
Description of Work: Fix/clean dryer & washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you for writing an awesome review.! I really appreciate when people take the time. Have a great day.

Jerome H.
05/2020
5.0
appliance repair
  + -1 more
Wonderful Nick Scavo the owner was very pleasant and got the bottom freezer to open and closed and ordered the parts and fix it completely a few days later,
Description of Work: bottom freezer door would not open or close-partially open

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from S&S SERVICE LLC
Thank you very much. I’m glad it all worked out.

Robert C.
05/2020
2.0
appliance repair
  + -1 more
They informed me that they do not service Frigidaire French door style refrigerators.
Description of Work: Refrigerator repair
Rating CategoryRating out of 5

Response from S&S SERVICE LLC
Yes, I am very sorry that I do not fix the product you have.

Lisa D.
04/2020
5.0
small appliance repair, appliance refinishing
  + 0 more
The tech was fantastic. On time, competent and walked us through each step. He even provided advice on a second appliance.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from S&S SERVICE LLC
Thank you for taking the time to write a great review I really appreciate it.

Jan D.
04/2020
5.0
appliance repair
  + -1 more
Everything was great. Arrived quickly, was very professional and efficient. Knew exactly what was wrong, had the part in his truck and was in and out in less than an hour.
Description of Work: Oven not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from S&S SERVICE LLC
Thank you for taking the time to write a great review I appreciate it!

Patrick Q.
03/2020
5.0
appliance repair
  + -1 more
Excellent experience! Same day service where other companies were trying to push a rather important repair to the following week. My primary concern was was addressed effectively and quickly. So I mentioned a second, less pressing, concern with another appliance. He knew immediately what the problem was and my secondary appliance repair was also addressed in the same visit. Definitely over and above service at a fair price.
Description of Work: Oven was not heating to set temperature

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
02/2020
5.0
appliance repair
  + -1 more
It was easy to get a date/time scheduled. Call was made to let me know he was on the way. Oven was fixed quickly, cost was much cheaper than ABT, and Nick was very courteous. Looked at a couple other appliances and gave some advice free of charge.
Description of Work: oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from S&S SERVICE LLC
Thank you very much for taking the time to write such a great review. I really do appreciate it.

PAT J.
02/2020
5.0
appliance repair
  + -1 more
S & S (Nick) contacted me promptly, scheduled a time to visit and allowed me to reschedule easily when I had a conflict. Nick kept in touch to confirm our appointment, and notified me 15-20 minutes before he arrived. He had the replacement part on his truck and replaced it quickly. Great communication, and prompt, courteous service throughout. I highly recommend S & S.
Description of Work: Appliance Repair - Valve of washing machine was leaking into the tub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from S&S SERVICE LLC
Thank you for taking the time to write a review. I really appreciate it if you ever need me don’t hesitate to give me a call.

Bob F.
12/2019
5.0
appliance repair
  + -1 more
Nick promptly responded to my request for service and came out at the time we set up. However he could not duplicate the problem but did try his best, running it through several different cycles. Only charged for a service call which I thought was very reasonable for the amount of time he spent.
Description of Work: Had a washing machine leak during the cleaning cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from S&S SERVICE LLC
Thank you very much for leaving a review

Daniel B.
11/2019
5.0
appliance repair
  + -1 more
Excellent. Have had Nick and S&S over now to repair both a refrigerator and a dryer. Each time, Nick identifies the issue, resolves it as quickly and efficiently as possible, and leaves the appliance in better condition than he found it. Highly recommended, you won't be disappointed.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from S&S SERVICE LLC
Thank you very much for taking the time to write a great review. I do appreciate that

Daniel H.
08/2019
5.0
appliance repair
  + -1 more
Nick arrived on time, was professional, and friendly. He had the parts needed in his truck, and even replaced part of my dryer vent pipe when we noticed it was crushed between the back of the dryer and the wall, keeping the dryer from venting properly. I would highly recomment S&S service.
Description of Work: I needed my washing machine agitator repaired and the buzzer on my dryer disconnected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from S&S SERVICE LLC
Thank you so much for leaving a great review. I really appreciate it

Lawrence M.
07/2019
5.0
appliance repair
  + -1 more
knows what he is doing. fixed problem on 22 year old stove top. very nice person and would use again
Description of Work: stove top ignitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S&S SERVICE LLC
Thank you very much

kyle V.
06/2019
5.0
appliance repair
  + -1 more
I called yesterday, Friday night about 6pm. Nick called me back at 6:48pm. He came out the next day and fixed my dryer😊. I love owner operator businesses. Nick is a great example of the American spirit and ingenuity.
Description of Work: Dryer making loud squeeking noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from S&S SERVICE LLC
I love this review! Thank you very much for taking the time to write it. It means a lot to me.

Jeff H.
06/2019
5.0
appliance repair
  + -1 more
Nick analyzed the problem, recognized the fault, gave me cost to repair, and immediately resolved the problem to my satisfaction.
Description of Work: replace defrost drain on 20-yr old Kenmore refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from S&S SERVICE LLC
Thank you the review

Contact information

unknown, Lenoir City, TN 37772

https://ssfixedit.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

S&S SERVICE LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

S&S SERVICE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, S&S SERVICE LLC does not offer free project estimates.
No, S&S SERVICE LLC does not offer eco-friendly accreditations.
No, S&S SERVICE LLC does not offer a senior discount.
Yes, S&S SERVICE LLC offers emergency services.
Yes, S&S SERVICE LLC offers warranties.
S&S SERVICE LLC offers the following services: Please call 865 776 5555 today for your appliance repair needs! We specialize in washing machine repair, dryer, some refrigerator repair, oven & stove repair.
We do not schedule appointments via e-mail because we only check it once a day. So, if you need service, please call 865 776 5555 We do NOT work on LG or Samsung appliances. We do not work on dishwashers.

Contact information

unknown, Lenoir City, TN 37772

https://ssfixedit.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM