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Done Right Lawn and Landscape

Lawn and Yard Work, House Cleaning, Mulch and Topsoil,

About us

We are a family owned business that provides a family, personal touch to your home both inside and out. We are well experience and professional. We like to treat your lawn and home as if it were our own.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential lawn maintenance, mowing, trim, landscape, trim hedges, edging, flower beds, mulching, landscape design, tree work, stump grinding, fertilization, leaf removal, gutter cleaning, seeding, sod, shrub care, planting, debris haul away. HOUSECLEANING AND WINDOW WASHING AVAILABLE.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Visa

Reviews

4.2115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
17%
3
9%
2
8%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.2
punctuality
4.3
Showing 76-100 of 115 reviews

Pamela B.
09/2014
4.0
lawn service
  + -1 more
unknown
Rating CategoryRating out of 5

James S D.
06/2014
5.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kendra B.
09/2013
5.0
lawn service
  + -1 more
I would definitely use them again.
Description of Work: I used Done Right Lawn and Landscape to mow my 1 1/2 acre lot and they did some trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

John O.
09/2013
5.0
lawn service
  + -1 more
Excellent house cleaning
Description of Work: Excellent House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

sandra W.
06/2013
4.0
lawn service
  + -1 more
unknown
Description of Work: I was contacted by a former employee of the company and was told the company is no longer with Angie's List. And I believe she said that the company was out of business.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jo Ann B.
05/2013
3.0
lawn service
  + -1 more
unknown
Description of Work: I sent an email to schedule and got an email back. I then got an email saying the woman i had talked with had quit and was given a phone # and the name Greg Bell to talk to. I called the # and left a message. A week or so later I called again and spoke with him. He said he would be in my area the next day and would try to come by. I never heard from him again.
Rating CategoryRating out of 5

Response from Done Right Lawn and Landscape
[member name removed], MS is not in our normal area of work. Trying with the rain to get down and take care of this customer but we are back scheduled due to weather and we only get down to MS every other week or so. Will call her today and see what we can do.

Tracy E.
03/2013
3.0
house cleaning
  + -1 more
unknown
Description of Work: Provider missed first scheduled appointment needed to reschedule because it was not written in the calendar. Provider was late for rescheduled appointment. House was cleaned but certain things were not completed as stated (baseboards wiped, etc.). Certain things done very well, while other things were not done at all. The master bathroom shower was sprayed with cleaner but the shower and door were never even wiped down. The soap dish had soap residue and the shower door had soap and water spots. Blinds were wiped, kinda. Her approach was very rough, fast and furious. I really think that 3000sq feet may be too much for one person to do.
Rating CategoryRating out of 5

Response from Done Right Lawn and Landscape
We did everything in the house as explained upon arrival and upon finishing we always ask if they could look over and advise if anything was missed. Surface cleaning does not include scrubbing stained or soap scum residue that has been there for a while. These things are deep cleaning items and take longer which was explained to the customer. This customer had bought several coupons and wanted to use them once a month for her cleaning even though the coupon says one per household otherwise they can be purchased as gifts. I was willing to allow the usage once a month and she said she was totally satisfied with the work I completed when I left and advised she would call me to schedule the other coupon dates? She did mention she was used to cleaning services that come in with three or more employees and rush through the work. I handle cleaning of a home on a personal level and by myself. I always do the work any customer wants done in a reasonable time and ask if everything satisfactory afterwards. Do not understand this rating from this customer at all..

MARGARET D.
03/2013
1.0
house cleaning
  + -1 more
unknown
Description of Work: Because of family illnesses, I was unable to schedule this service until 2 weeks ago. It took multiple e-mails and phone messages to establish contact to schedule the service. When I scheduled the service, I described my home's location, including detailed driving directions. The service was to be performed on 3/26/1013 starting at noon. The provider called me about 10 AM to say that she had looked at her map and that my house was too far away. I said that the original Big Deal had specified that north MS was included in her service area. My house is in north MS, but is further west than she wants to come. I told her to cancel the service and that I would take a refund. She agreed, but then called back to say that the original ad did not include my area, but maybe we could work something out. I said I wanted a refund. I would have understood the "too far" stuff if she had said so when I called to schedule. I specifically talked to her about it and she seemed to be okay with the distance then. I'd still want the refund, but I think she could have decided it was too far within 24 hours of the scheduling. To me, she comes across as kind of flaky. She is not at all what I have come to expect (and always gotten) from Angie's List providers.
Rating CategoryRating out of 5

Response from Done Right Lawn and Landscape
I did not realize the distance until I was mapping out my schedule for work. When I spoke to her originally she advised it would only be about 25 minute drive to her home from where our offices are. I was unaware that there is anything on our profile that says we handle any part of mississippi or Desoto county? I did check and it does not include this area. I explained to her that it would be too far for me to travel for one house cleaning ony. She said it was no problem and would just get a refund. I have maintained good customer service and always keep my customers advised of my scheduling and call backs. I am sorry she is too far and had to get a refund but that is not a reason to give the rating we received and never even did any work for her?

James C T.
03/2013
5.0
lawn service, mulch
  + 0 more
unknown
Description of Work: Removed ivy that was overtaking the yard. Put mulch on flower beds.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Carl L.
03/2013
5.0
lawn service
  + -1 more
unknown
Description of Work: did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Audry B.
03/2013
5.0
lawn service
  + -1 more
Refer to comments above.
Description of Work: General house cleaning for 2 homes, approximately$75 each. Very quick and thorough. Will definitely use house cleaning services again for both houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Julia T.
02/2013
2.0
lawn service
  + -1 more
See above
Description of Work: I contacted this company via Angie's List on 2/6 about removal of leaves at a rental property we own in Frayser. We did not get a response for 2 days. On the second day, I received an e-mail asking me to call them regarding the Angie's List inquiry. When I called on 2/8, I was told by Darlene that someone would be in the area on Sat. 2/9 and they would call me with an estimate at that time. My husband and I went to the property and spent most of Sat. afternoon waiting and no one showed. This morning, Monday - 2/11, Darlene called at 9:00 a.m to say that they were headed to the property to provide an estimate. Because they did not follow up on Saturday and failed to call, I told her that I had contacted another party and they will be doing. While I can understand if they could not come on Saturday, it concerned me that they did not call to informed us that they could not make the Sat. appt. Decided to use someone who is more dependable.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Done Right Lawn and Landscape
Yes , I did say that I would have someone out on Saturday to look over property . No appointment was scheduled. The client told me we could look over property and call her with a price for front yard clean up. We had no set appointment time? We did not make it out Sat but I called her first thing Monday to advise that we could make it Monday but she had already called another service. I have communicated and kept in contact so I am not sure why we would receive such a low rating? I am offering a discount to her for anything else she may need for the 2013 season and hope she will change this rating. Sometimes there are mis commuications when handling things online instead of in person and we apologize but that is no reason to give us a d or f rating??.. Darlene.

Gary E.
12/2012
5.0
lawn service
  + -1 more
unknown
Description of Work: Richard did a great job with our fall lawn cleanup.
Rating CategoryRating out of 5
Yes, I recommend this pro

Theresa D.
12/2012
2.0
house cleaning
  + -1 more
See above.
Description of Work: This was an individual person who had a coupon for $89.00 for $159,00 value. We had a hard time scheduling a time. Then when she came she was going to do about 2 hours - I thought this was a pretty high price for one person for 2 hours. Well, she only worked a little over an hour and cleaned the kitchen. She was suppose to come and work a couple more hours on the 17th, but I have not heard anything from her. No way did I get a $159.00 value, not even $89.00 that I paid. I would not use this lady (Darlene) again.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$89

Response from Done Right Lawn and Landscape
I apologize but did have a death in the family and just contacted the customer on Jan 30 to re schedule a full cleaning to make up for the problem. We are scheduled on Monday 2/4 and I apologized to her for my personal problems getting in the way.

JUVENIA R.
03/2012
5.0
lawn service
  + -1 more
I was completely satisfied with the work of this Crew. They went way beyond what they had to do -- even doing weed eating I hadn't even expected them to do. The Crew was very polite and hard working. They tried very hard to Please and did an Excellent Job. I would recommend them to my friends and neighbors. I intend to use them in future jobs. I would give them 5 stars out of 5.
Description of Work: Greg, The Owner, came out the same day I called and gave me an estimate on cleaning out my Flower Beds and then within the Week his crew showed up and they did an excellent job. In one afternoon they cleaned out all the Flower Beds around the House and Pruned all the bushes and trimmed down the Crepe Myrtles. They also did weed eating and carried off all debris. I was very happy with all of the job. It really looked very professionally done when they got through. They even cleaned it better than I ever have. I would recommend them to anyone who needs Yard work Done!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Erik S.
02/2012
5.0
lawn service
  + -1 more
Punctual, professional, and reasonably priced. Would recommend and use again!
Description of Work: Gutters and downspouts cleaned. Overgrown shrubs neatly trimmed and thoroughly cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Karen M.
12/2011
5.0
lawn service
  + -1 more
Greg was personable, punctual and pleasant to deal with. He came out for an estimate and showed up to do the work on time and did a very quality job. Reasonable rates too! Will recommend this service and use them again in the future
Description of Work: Significant lawn clean up and trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark W.
12/2011
5.0
lawn service
  + -1 more
This is the second time I have used them. Greg is a pleasure to deal with...he shows up when he says he will, and is always friendly. His pricing is fair/reasonable for the work done.
Description of Work: Leaf cleanup/removal on my .5 acre lot with LOTS of trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael G.
11/2011
5.0
lawn service
  + -1 more
I called Greg for an estimate to do a fall clean-up in my yard. I had a quote that afternoon. We agreed on the price and arranged for service the following week. They did a fantastic job including organizing a storage area (I didn't even ask). I wouldn't hesitate to use his services again. Very nice guy.
Description of Work: Removed leaves and pine needles from yard including beds. Hauled away all material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christine H.
11/2011
5.0
landscaping, lawn service, mulch
  + 1 more
Greg and his crew landscaped a patch on the side of my house quickly and professionally. He did exactly what I had envisioned. I am very happy with the work! His crew also cleaned up a couple of flower beds, trimmed bushes and mulched them and the side garden. Plan to use Done Right in the spring for my lawn.
Description of Work: Unfinished flower bed: Remove grass, level soil and plant six crepe myrtles and several day lilies. Flower beds: Weed, trim, and mulch Also mulch side flower bed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$590

eddie H.
08/2011
5.0
lawn service
  + -1 more
Greg and his crew came and cleaned my yard. Took up a flower bed and put bricks down. Trimmed my bushes and cleaned out flowers bed and put mulch down. They did what they said and worked really hard. They were all very nice and polite. The yard looks great and I will defintely use them again. The price was fair. I am very happy with the results.
Description of Work: Had mulch put in flower beds. Yard cut, edged. Took up a flower bed and put bricks down Edging around existing flower beds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Ellen H.
08/2011
5.0
lawn service
  + -1 more
He did a fantastic job very quickly and at a very reasonable price. I have already contacted him to give and estimate for damage done to my front lawn during the lumber delivery for the deck and fence.
Description of Work: Greg and his crew cleaned up a mess of brush and poison ivy along my back property line prior to having a new deck and fence installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

KEVIN K.
07/2011
5.0
lawn service, mulch
  + 0 more
Greg and his crew did excellrnt work on my flower beds and lawn. It is hard to find someone you trust and I trust Greg 100%. He does exactly what he says and the price is allways fair!
Description of Work: Greg mulched my flower beds and maintained my lawn for a month while out of town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

tiffany E.
06/2011
4.0
lawn service, mulch
  + 0 more
Done Right provided good work. They did a decent job as far as the work went. They mainly dealt with my husband. We had no problems with the services and they showed up on time. The workers had great attitudes. They were not overwhelming but they were also not underwhelming.
Description of Work: Done Right Lawn Services Inc. installed flower beds for us and cut down a tree in our yard. He laid mulch and trimmed our shrubs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

john O.
05/2011
5.0
lawn service
  + -1 more
It went great! Greg came by and gave an estimate; once the rains stopped, Greg and his crew were out right-a-way and got the project done! The yard looks great and we can finally use our back yard again!
Description of Work: Clean out all gutters from second floor and first floor around garage and back of house, Remove overgrown grass from front flower bed and multch; trim back bushes & treee. Blow out all leaves, sticks and debris from back yard, multch flower beds & trim back bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

3969 Herons Retreat Cove, Lakeland, TN 38002


Service hours

Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn and Yard Work,
House Cleaning,
Mulch and Topsoil,
Landscaping,
Tree Service,
Leaf Removal,
Hauling,
Carpet Cleaning,
Lead Testing & Removal,
Lawn Fertilization & Treatment

FAQ

Done Right Lawn and Landscape is currently rated 4.2 overall out of 5.

Monday: 6:00 AM - 5:00 PM

Tuesday: 6:00 AM - 5:00 PM

Wednesday: 6:00 AM - 5:00 PM

Thursday: 6:00 AM - 5:00 PM

Friday: 6:00 AM - 5:00 PM

Done Right Lawn and Landscape accepts the following forms of payment: Check,Discover,Visa
Yes, Done Right Lawn and Landscape offers free project estimates.
No, Done Right Lawn and Landscape does not offer eco-friendly accreditations.
No, Done Right Lawn and Landscape does not offer a senior discount.
Yes, Done Right Lawn and Landscape offers emergency services.
No, Done Right Lawn and Landscape does not offer warranties.
Done Right Lawn and Landscape offers the following services: Residential lawn maintenance, mowing, trim, landscape, trim hedges, edging, flower beds, mulching, landscape design, tree work, stump grinding, fertilization, leaf removal, gutter cleaning, seeding, sod, shrub care, planting, debris haul away. HOUSECLEANING AND WINDOW WASHING AVAILABLE.

Contact information

3969 Herons Retreat Cove, Lakeland, TN 38002


Service hours

Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM