Gold Star Plumbing

Amazing. They contacted me yesterday afternoon and the job was completed by 10:30 today! It was a rental property, so Jon kept me in the loop by phone and photos. We have 5 rental properties locally and will use them again!

Called me very soon after the posting to schedule an appointment. Showed up on time, worked efficiently. A bit pricey.

They responded quickly. Knew what was needed and finished the job in a timely matter.

Fast response, reasonable pricing, knowledgeable and personable.

There are not enough stars to represent how AMAZING these folks are! I needed a tankless water heater installed. They went above and beyond to be sure my wants were covered but also that I understood what tankless water heating is, the different options in sizes and speck they also made sure I understood the unit they recommended and ultimately chose. I know how it runs now, what to expect from it and more. If you have ANY home projects in need of a professional trade person….. HIRE THESE FOLKS! I promise you will not regret it.

Great experience.

They were great, they came out and had it all done within 24hr

Fast fair and professional

I was about to pay more for a new water heater from another vendorâ ¦. They told me donâ t do it! I didnâ t and it saved me a whopping 1000 dollars! Glad I listened and trusted them!

He called immediately Sunday morning and scheduled service for the next day. Service techs were knowledgeable and nice. As a bonus, he was the best price I received from four companies I called. Highly recommend this company for anything related to plumbing.

Very good company to work for, they are ontime and straight with any issue they may arise. They did the work they said they would do in the time they said. I would recommend them for any plumbing or electrical needs.

They did an amazing job!

Very reasonable price and professional and would put them at the top of the list.

They did exactly what they said they would do when they said they would do it and for a reasonable price. I highly recommend!

We had one of those unanticipated water heater failures (aren't they always), our normal plumbers weren't available and Mid Tenn came to the rescue. They had did a terrific job.

Reasonable price, came and did the work in the time frame quoted.

Made for service at 6:30 a.m. Received a call one hour later and made an appointment for 9 a.m. Problem was immediately discovered, and a need for a water heater replacement was required. By noon the problem was solved This is the second time this company came to my rescue. They previously installed a heating/air conditioner at my home. I would HIGHLY recommend this company to any and all my friends and family.

Great work and communication. Appreciate their prompt service and clear quoting that they honored to the penny!

Rocky and Steven were absolutely wonderful and professional. The installation of our tankless recirculating water heater was completed in six hours. Our regular water heater blew while we were out of town. They were recommended to us on Friday and weâ re here and removed the old heater and capped everything. Two days later we have the best hot water supply ever.

They were quick to reach out and communicated via call and text. I had a plumbing issue, the service tech was knowldabgle and was able to help me out.

One word: excellent

Mid Tenn Home Solutions are awesome. I've worked with them before, and have always found them to be honest, too the point, and will provide you with the best information to make a decision with your home project. I saved the best for last, they will also take steps to save you money in comparison to their competitors which is very important to everyone.

GOOD PRICE & QUICK!!!

Mid-Tenn Home Solutions provided excellent, professional work. Very prompt service, with installation of a replacement tankless water heater in three business days from first contact. Solid advice on which unit would be best for me. Most reasonable price. Friendly, patient explanations on use and maintenance. This plumber bought this unit from his supplier: Rinnai RL75en, natural gas for outdoor use. When plumber Rocky Burrell initially phoned, he introduced himself to me and asked for my current Rinnai model (2006, R85e) and serial number. I also sent a picture by text to him. Rocky called back that Friday with an estimate. (Because this was a replacement unit and not an original installation, no new plumbing, gas or electric would be needed). His estimate was $2,885, which included Rinnai RL75en, labor, a valve kit to enable annual cleaning, and another visit here in one year (at no cost) to clean the filter and remove any debris. Rocky and his crew installed the new unit in 90 minutes on the following Tuesday. I could not be more satisfied. I donâ t write customer reviews, but I am doing it in this case for 2 reasons: 1) MidTenn Home Solutions was more than satisfactory in every way, and 2) My earlier request for an estimate to Lowes (in Lebanon,TN) resulted in an incredibly outrageous estimate. I hope others will not get caught up in this price gouging. The estimate from the Lowes contractor in Tennessee (Busy Bee Plumbing, Heating and Air Conditioning) was for $6,000! Thatâ s not a typo. $6,000!, not for original installation but a simple replacement of one new Rinnai for my similar 2006, R85e exterior tankless water heater. The Busy Bee people were very courteous and professional. When I almost dropped to the floor by such an estimate, the plumber said â Yes, that doesnâ t seem possible to be so high for a replacement unit.â With his phone on speaker, he double checked with his office and said â Iâ m sorry, but that is our price.â The next day someone from Busy Bee called to see how the estimate visit went. I told him the estimated price of $6,000, and he said, â That must be a mistake. Iâ ll send another person to give you a different estimate.â Ten days later, no one else from Busy Bee has contacted me. For decades, I have been a very satisfied Lowes customer. This was a shock! One final personal note in this already lengthy customer review. When I spent a week or so, on and off, researching what tankless water heater I should buy to replace the one that had quit working, I came to these two conclusions: 1) Another Rinnai would probably be the best brand to buy. I know 15 years doesn't seem like a long time for a good tankless water heater to last, but mine has been used much more than usual because we have had a household of 6 younger people here for the last 10 years. 2). Researching this, I came upon a piece of very important information that was new to me: a fine water heater like my 2006 Rinnai can last even 20 years or more BUT it is essential to annually give it a thorough cleaning with vinegar and water. I Never did that maintenance. That is why I asked the plumber this time to install a valve assembly that would enable annual cleaning. The plumber said, yes the valve was a good idea, and that we would still need a recirculating pump to push the vinegar water through. He will bring his pump for the free check up a year from now, but after that I'll either have to find a recirculating water pump or get help. Sept 15, 2021

This company may do good work with indoor plumbing but are not really experienced in doing what I hired (and paid) them to do. I needed a new drainage pipe laid going 100 feet from one part of the yard to a drainage ditch. They should have dug a new trench, laid a layer of gravel for the pipe to sit on at a declining slope, then cover the pipe properly and reseed the area. They dug up the old pipe which was in another part of my neighbors yard instead of going the path I clearly told them to use. When they corrected that and laid the pipe where it was supposed to go, they didnt put gravel in the trench for the pipe to sit on... instead just shoved the excavated dirt right back over the pipe leaving the yard with cinder block size clumps of dirt everywhere and uneven. They spread a small bag of grass intended for dense shade and 125 sq ft on at least 300 sq ft and full sun, Owner of company would not come out and look at botched job when I initially contacted him and only responded when my neighbor threatened legal action a week later.