Gold Star Plumbing provided excellent service and, most importantly, stood by their work. Although there was an issue after the initial installation, they responded with professionalism and took full responsibility. They didn’t make excuses or try to avoid the situation—they came back, listened to my concerns, and took the time to thoroughly investigate and address the problem. In today’s world, it’s rare to find companies that not only do the job but also stand behind it when something goes wrong. Their commitment to follow-through and customer satisfaction really stood out to me. Thanks to their honesty, accountability, and respectful communication, I now feel confident that the work was done right. I highly recommend Gold Star Plumbing to anyone looking for reliable and trustworthy service.
Rating Category
Rating out of 5
$2,520
Nicole G.
09/2024
5.0
none
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ben L.
08/2024
5.0
It was 10:16 PM when he first replied to my emergency request for a fix to my water heater. As far as I’m concerned, Gold Star Plumbing is my plumber for life. Rocky was awesome!! HIGHLY RECOMMENDED!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yucika F.
08/2024
5.0
fantastic job, will recommend again for sure
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael N.
08/2024
1.5
Tankless water heater was installed well. We agreed upon the installation of a rain shower as well with new handheld spout as well as diverter handle. I wasnt able to be there for the installation because I was at work. Multiple phone calls and texts were had to try and coordinate exactly what was wanted, with sometimes no response. After installation, multiple things were installed off centered and crooked, so they had to come back and fix it. Overall the job was successfully completed, but not the most professional or quality.
Rating Category
Rating out of 5
quality
3.0
value
2.5
responsiveness
1.5
Cristina K.
06/2024
5.0
They were quick and had great communication. Our hot water is great now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Monica S.
05/2024
5.0
Rocky reached out to me by phone shortly after I submitted a request for a quote. Someone from his team fixed the issue that same day. I also used Goldstar Plumbing a few months ago to replace a few faucets. Had a similar experience where Rocky reached out by phone and had his team come out and replace both faucets that same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$286
Jacob W.
04/2024
5.0
Team was quick and responsive. Very collaborative and easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Felisha S.
01/2024
5.0
He was very professional, quick, and did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jacob p.
12/2023
5.0
Wonderful
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
John B.
12/2023
5.0
Rocky with Gold Star did what he said he would do and in the time frame that he said he would do it in. We asked him to do one additional thing while he was here, we discussed the price and he did that as well. I will definitely use Gold Star again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,700
John O.
11/2023
5.0
Great customer service, Rocky was great and very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edgar W.
10/2023
5.0
Cheaper than ARS!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$65
Patricia S.
09/2023
5.0
Very prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$139
Eric H.
08/2023
5.0
Rocky was honest and reliable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Terry W.
08/2023
5.0
He was friendly, and very good at what he does very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonathan K.
07/2023
5.0
Quick and easy
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard H.
07/2023
5.0
I needed a new water heater and hired them to do it. Excellent job from start to finish at a reasonable price Great customer service Came the same day at the scheduled time And did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,800
Benada B.
07/2023
3.0
Called about a clogged drain that overflowed water into the wall and on to the floor. Before he got to my home I had already poured drain cleaner in the pipe. When he looked at it he said it was clear already so there was nothing he needed to do. STILL CHARGED ME $230!
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
3.0
Stephen P.
06/2023
5.0
They were the first to contact me and were able to give a quote on the phone. They gave updates on when they would arrive that same day and completed the job. The new hot water heater is working well and no leaks. I would use them again if I had a plumbing need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$785
Caralee Q.
05/2023
5.0
When I called initially, Rocky was amazing. I had several other texts from my interest on Angi, but this company was professional and friendly, and so immediate to respond. I felt this was definitely the company I wanted to go with for an outdoor hose pipe repair. I gleaned a down to earth authentic vibe that I trusted with their friendliness and professional attentiveness. Rocky sent John and his partner out so quickly, offering the next day for an estimate. They started on it and finished within an hour, cleaning up the job, and flexing around my barking dogs while I worked :). Will definitely hire them again in the unfortunate situation that I need them. They were on time, communicative, and easy going. They will be my go to! I feel like they are a good honest company and I trust their work- that to me is important.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tulsi P.
05/2023
5.0
Rocky was excellent! He was on time, responsive, and professional. He answered all my questions and was positive about everything all the time. It was fun to talk to him, learn from him, and they did the job quickly, efficiently, and didn't break anything else in the process. Rocky is very thorough and I would highly recommend Mid Teen Home Solutions for great price, value, and work quality for the middle Tennessee area including Spring Hill, Columbia, La Vergne, Brentwood, Smyrna, Murfreesboro and Nolensville, TN
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,200
Eric F.
05/2023
5.0
.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,800
Paul O.
04/2023
5.0
These guys did great .They had to go way beyond the original scope of work to get the job completed. They were very helpful, helping me deal and communicate with the city. So thankful I chose this company for my project.