West Shore Home Knoxville

We are extremely pleased with West Shore Home, from start to finish! They replaced 20+ windows in an old house where no two windows had the same measurements, and replaced an entrance door with storm door. They did an outstanding job! The work crew (Aaron T., Josh B., Cory A., et al.) showed up early enough each day to be ready to START work promptly at 8-am. They were always very professional and courteous. They wiped their feet on my welcome mat and always tidied things up inside and around the house at the end of each day! I appreciate seeing little things like that. Also, I only saw the work crew use their cell phones while on their break which was a welcome sight (unlike the non-WSH folks who installed my motherâ s new windows where each guy worked one-handed much of the time because they were all on their cell phones). The WSH crew worked very well together and continued to be diligent in the face of some unforeseen â old houseâ snags that had appeared along the way. The crew adapted well to these challenges and WSH (thank you, Matthew M.!) worked to resolve all concerns to our satisfaction. We love our new windows and wish we had WSH do this project for us a lot sooner. They may be a little more expensive than other window-installers, but it is worth it IMO to pay more to get a high-quality job done right the first time, with a properly trained and experienced work crew and project manager (shoutout to Tina!) who are always respectful and conscientious while in our home.

They were very professional

Thanks for the update and the family thing

great job. Product arrived early, do able to have this done sooner. Crew arrived on time, did great work, and cleaned up when they were finished. Would highly recommend West Shore Homes and their work.

Very efficient

They were quick, polite and cleaned up after the job. The workers: Aaron T., Cory A., Landon T. Zak T and Josh B were wonderful. I would hire them again any time. They definitely deserve 5 stars! My only complaint is that the windows were not as big as they could have been. There was a lot of space that was filled with filler when it could have been glass. If the windows were ordered and made just for my window holes, then they were made too small. The small windows especially look like replacement windows -- not just windows.

Daniel P and Brad and Koko were amazing. They worked 13 hours for an amazing finished product. They cleaned up any mess that was made. To me, being communicative, in every aspect, is truly what these men were. They were very genuine!!!

Nothing else.

They were quick , polite and cleaned up well after work. Install looks very professional.

Wendy was awesome explaining everything! The workers Nicholas and Hunter did a great job! Everything looked even better than we imagined! I wonâ t have to worry near as much when my grandmother showers with the safety they put in. Thank you all!

Customer service is top notch! They were very responsive to all our needs! Will, Tyler, Mandy and Koko were excellent at their jobs and a pleasant experience!

The install team of Zak T and Jayden C was amazing! On time and never stopped working until the job was completed. Kept me informed at every moment and ensure that I was a happy customer!

Great professionalism nice to work with

West Shore Home removed our old shower/tub unit and replaced it with an amazing new step-in shower in just six hours. I was very pleased with the workmanship of the installers (Mathew and Waylynn) as well as their courtesy and professionalism. Would recommend this service to anyone who needed it.

A bit pricy but very good

Dax Aleman is who we talked to about installing a walk in shower. He was very polite and answered all our questions. Daniel, Spencer and Shadow did a great job on our shower. They were very friendly and did a fantastic job in cleaning up.

They did everything our salesperson Wendy promised. Nicholas and Mykol were very professional and friendly and worked clean and answered all questions

Nicolas and David were our installers and they did a wonderful job. They were very friendly and included us in the whole process.

Professionalism, was my first impression of this company. Sales contact, (Chris Kohlmeir). to office follow up. From installation crew arrival on time (Aaron and Zak)From professional installation, to job clean up. The project was done with speed and attention to detail. All in all a job well done. I will use this company in the near future for another project

While we had some problems with the scheduling department, they ultimately brought in a team from Lexington, KY to do our installation. I can't say enough positive about the 5 man install crew led by Tyler T. They were the MOST professional home services team, I've ever worked with. They kept us informed of their arrival time, were polite and appreciative of the lunch we provided. The entire team was friendly and respectful. They treated our property with respect. They cleaned up all the scraps and trash they generated while pulling out old windows and installing the new ones. Listening to their conversations, they clearly respected one another and helped one another, which gives us confidence of a job well done. Hats off, not only to their leader Tyler but to Cameron H, Wesley H, Trevor J and Brian R. They are all welcome at our home again. BTW, the windows are great as well!!

The 2 "Installers" were prompt, professional and gave us step-by-step information all during the set-up and after the completion...IWe couldn't ask for a more professional team! OUTSTANDING!!!+++++++++++++++++

Griffin and Paul were very friendly, included us in the whole process and have just been excellent

Griffin, Paul, Carl and Greg done a wonderful job and were very nice and very accommodating

We met Dax Aleman to talk about our project. He was very knowledgeable about the shower that we wanted. He listened to my wants and needs. Very friendly and funny.The installerâ s Matt and Jerald are very kind and polite young men. They did a fantastic job. They worked very hard and efficient started around 830 and finished around 6.. They cleaned up afterwards The shower is Beautiful . Iâ m very very please with the finish product.

Guys did a fantastic job.