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The Plumbing Authority, Inc.

Plumbing, Drain Cleaning, Water Heaters,

About us

We Make Stressful Plumbing Problems Disappear!! Plumbing problems are frustrating and stressful! The Plumbing Authority provides dependable plumbing solutions. We send licensed plumbers to your home so you can relax knowing your problem is solved. At The Plumbing Authority we know that you want to be able to relax and not deal with plumbing problems. Undependable plumbing causes you stress and frustration. You deserve to enjoy your home without worrying about your plumbing. We don’t just care about plumbing. We care about you and your home. We’ve helped thousands of homeowners solve their plumbing problems for over 25 years. Don’t let unexpected plumbing issues ruin your day. Instead find relief when you call 865-248-5646 or schedule online at www.ThePlumbingAuthority.com and let us help you get comfort back in your home

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repair, plumbing maintenance, residential plumbing, commercial plumbing, bathroom & kitchen remodeling, drain cleaning, water heater installation & repair, toilet installation & repair, water lines, sewer line cleaning & repair, video camera pipe inspection, drain line location services

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.786 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
1%
3
1%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-86 of 86 reviews

Troy L R.
01/2016
5.0
plumbing
  + -1 more
Went smoothly.
Description of Work: Uv water filter repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Plumbing Authority, Inc.
Thank you for taking the time to give us a great review

chris O.
10/2015
1.0
plumbing, sewer cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$90

Troy L R.
10/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: researched ordered and replaced bulb in UV water filtration system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Thomas A.
10/2015
5.0
plumbing, sewer cleaning, water heater repair
  + 1 more
unknown
Description of Work: Unplugged tub drain with snake, then with chemical cleaner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Response from The Plumbing Authority, Inc.
Thank you for taking the time to leave us a wonderfull review.

roger R.
08/2015
5.0
plumbing, water heater repair
  + 0 more
It went great
Description of Work: Changed out an electric water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from The Plumbing Authority, Inc.
Thank you for leaving a wonderful review.

Michael R.
08/2015
5.0
plumbing
  + -1 more
Smooth, no problems.
Description of Work: The water line coming into the house had an apparent leak because there was a puddle in front of the house after 5 days of no rain. Brian came in, found the leak and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from The Plumbing Authority, Inc.
Thank you for taking the time to give us a wonderful review.

Doug W.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They re-evaluated the previous work I had done on my clogs in the plumbing system, analyzed my input on what I experienced, made the proper diagnostics before starting work, and I think I have resolution on this problem. |I am impressed with Bryan's skills. I was very pleased with the outcome, his suggestions, and every way he conducted himself. I feel confident and know he'll back me up if I have any more problems. Very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Response from The Plumbing Authority, Inc.
Thank you for taking the time to give us a wonderful review.

MICHAEL B.
03/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$380

Response from The Plumbing Authority, Inc.
Thank you for taking the time to give us a great review.

Steven H.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from The Plumbing Authority, Inc.
Thank you for taking the time to give us a great review. We appreciate it very much.

JoAnn J.
02/2014
1.0
plumbing
  + -1 more
.work was not performed
Description of Work: {.$99.00 for 2hrs plumbing repairs deal,} when the plumber sent a text he wanted an additional $135 for a truck service charge before any estimate or work could be performed making my $99 into a $234 deal plus parts. .. I called Angie to tell them about the upcharging, and they said they'd find another plumber. after a couple days I was told they couldn't find another plumber in my area, {Knoxville}? so I needed a refund, I fixed it myself and waited..............a year and a 1/2 & still waiting,, I Can't use Angies again because of the likelihood it might happen again, I'm lucky it was only $99 and not $1999 though

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
4.0


Response from The Plumbing Authority, Inc.
I believe we miscommunicated while texting each other to find out what type of work you needed done. I was trying to explain to you that the Angie list deal you purchased covered two hour labor. It did not cover trips to the supply store and parts to make repairs. I was giving you and estimate of the additional cost that you may inncure to do a repair that you had requested to be done. After texting the that estimate to you I never heard back from you again so I assumed you did not want the work completed.r

Melvin L.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Plumbing Authority, Inc.
Thank you so much for the kind review!

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
67339
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
11/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Bathtub Restoration,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation

FAQ

The Plumbing Authority, Inc. is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

The Plumbing Authority, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Authority, Inc. does not offer free project estimates.
Yes, The Plumbing Authority, Inc. offers eco-friendly accreditations.
No, The Plumbing Authority, Inc. does not offer a senior discount.
Yes, The Plumbing Authority, Inc. offers emergency services.
Yes, The Plumbing Authority, Inc. offers warranties.
The Plumbing Authority, Inc. offers the following services: Plumbing repair, plumbing maintenance, residential plumbing, commercial plumbing, bathroom & kitchen remodeling, drain cleaning, water heater installation & repair, toilet installation & repair, water lines, sewer line cleaning & repair, video camera pipe inspection, drain line location services

Contact information

1209 Buchanan Ave, Knoxville, TN 37917

https://www.theplumbingauthority.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed