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Super Clean Knoxville

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Cost is determined by the job.

Services we offer

Carpet, air ducts, chimneys sweep, dryer vent, upholstered chair & sofa cleaning.

Amenities

Free Estimates
Yes
Senior Discount

25%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.564 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
23%
3
6%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 64 reviews

David H.
08/2013
5.0
carpet cleaners
  + -1 more
The gentlemen arrived promptly and started work immediately. The house had sat vacant for several years and had a musty smell to it. The revacuumed the carpet before starting the cleaning even though we had vacuumed the night before to insure the cleaning as a thorough as possible. The cleaning was done well and left the house smelling fresh without the previous odor. Both of the gentlemen were very polite and friendly and worked hard to make sure we were happy with the results. Their pricing was much better than the other quotes in the area with no less quality. We will definitely be using this company again.
Description of Work: We had the carpet cleaned in 2 bedrooms, the living room and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Leslie H.
08/2013
5.0
carpet cleaners
  + -1 more
Carpet very stained, but looked much better after treatment. House is currently being renovated, so no hot water was available, and Super Clean was able to run hoses from their truck. Very nice and professional. The only drawback is that I had an appointment for 2-3 pm and they arrived at 4pm. I would use them again.
Description of Work: Cleaned 2 bedrooms, hall and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$70

Joyce E.
08/2013
1.0
carpet cleaners
  + -1 more
He worked alone and had a hard time explaining things. he let me know he would not move anything not even a coffee table. i thought it was a real good deal through Groupon ,0nly 45 for 3 rooms of carpet . I only had 2 rooms and a hall. He cleaned quickly and I asked when i could walk on it and he said for now barefoot,but would take 16 hours to dry completely. It is so wet. I do not see how this co. has high ratings. They must have a had a different worker he was on time!
Description of Work: The man worked alone and would not move anything small things. He had a hard time explaining the procedure.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$45

Response from Super Clean Knoxville
Hello (member name removed) , I would like to use this opportunity to thank you for your review, and explain to you our perspective. Since you had only 2 rooms and a hallway to clean, I dispatched only one technician to do the job. This is a small project that usually does not require more than one person. My technician is a highly experienced operator with more then 5 years in the business. We as a company take great pride in what we do, and we try and go above and beyond regular service, especially for our senior customers. Since this is our policy, the technician did not charge you extra for removing a large coffee stain that you had in your living room under the coffee table. Nor did he charge you to treat the high traffic areas that you had in your hallway or around your sofas in the living room. Due to our insurance policy, our technicians are unable to move any large furniture, such as your queen size box spring and mattress and your large sofas. The drying period is between 4-6 hours depending on the carpet fiber. The technician explained that a full 16 hours is the amount of time required to see the full results of our service. In our conversation after you submitted this review, I offered to redo the job free of charge, but you stated that your carpets are very clean. You explained that it just it took them longer to dry than you had expected. Again I would like to apologize that we did not meet your expectations. George S.

Pamela S.
08/2013
4.0
carpet cleaners
  + -1 more
They didn't get everything, they missed some spots. They were nice, punctual but they missed some spots around the table legs and other areas.
Description of Work: We used Super Clean Knoxville.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Response from Super Clean Knoxville
Thank you for your review. I'm sorry we couldn't get all the spots out, sometimes it is hard to see if a spot is fully removed after treatment (because it is wet). We would like to fix that issue for you free of charge and treat the problematic areas again. Please give us a call to schedule an appointment. Thank you George L. Super Clean Knoxville Owner and Operator

Carrie C.
07/2013
5.0
carpet cleaners
  + -1 more
The worker came just a little early. He walked us through what he was going to do . Then he hooked up his equipment and went to work. Cleaned the carpet and then installed stain resistant treatment.Ford drive
Description of Work: deep cleaned carpet and installed stain resistant treatment

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Super Clean Knoxville
Thank you very much for your review, Please keep us in mind for your future projects. George L. Owner and Operator Super Clean Knoxville

Sherry B.
07/2013
5.0
carpet cleaners
  + -1 more
Arrived on time...very professional...did a great job on the carpet
Description of Work: Cleaned 4 rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

ROSA M.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service was excellent, they were on time, professional. Took take of the issues, very happy with the service we received.
Description of Work: I had purchased a big deal for $77 for 5 Areas of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Deborah L.
07/2013
5.0
carpet cleaners
  + -1 more
good, carpets clean and deodorized.
Description of Work: . overall cleaning was good, tenants left some gummy type substance embedded in the carpet in several places they couldn't get out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J C.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Avi and his assistant were very efficient, professional, and industrious, hard-working people. The entire process for our office took just under 3 hours and they were willing to do the job on a Sunday. I was impressed that Avi came back to check how the carpet and upholstery looked the next day, and was very willing to put in some extra effort on a couple particularly stubborn spots. The upholstery and carpets all looked brighter and clean after their work. We will definitely use them again.
Description of Work: Cleaned commercial carpets in medical office, 3 sofas, and 14 upholstered waiting room chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Allen D.
06/2013
3.0
carpet cleaners
  + -1 more
I would say it was average. The work was not very skilled. He could've been more gracious.
Description of Work: They cleaned the carpet in the master bedroom.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Response from Super Clean Knoxville
Hello (deleted member name) As our records show, we have cleaned your carpets on 04/02, you got a $77 coupon for 5 areas of basic cleaning, and you added stain removal for $40. My company policy in case of one of our customers not being satisfied by the job preformed by one of our team members is that I will gladly come and redo the job free of charge. Please contact me at 865 253 2634 for scheduling. George L. Owner and Operator Super Clean Knoxville

Kayla H.
05/2013
5.0
carpet cleaners
  + -1 more
I made an appointment with Super Clean to clean my carpets in my house, because my carpets were disgusting. We have 2 dogs and 3 cats and they've had some accidents on the floor. Super Clean told me about the additional services they offered. So I also got the pet stain removing spray. And it was well worth it! They arrived on time, they were very friendly and professional. After that, he started cleaning, and it was a faster process than I thought it would be. This service was a lot more convenient and less time consuming than renting a carpet cleaner, which I had been doing before. Overall, I was extremely pleased, and my carpets look and smell great! I will definitely be calling Super Clean again to clean my carpets and air ducts.
Description of Work: They cleaned the carpets in my living room, bedrooms, sitting area, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Peggy R.
05/2013
5.0
carpet cleaners
  + -1 more
Personable, helpful person cleaned my 3 carpets; He was a good representative of his company
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs.

Robin H.
05/2013
5.0
air duct cleaning
  + -1 more
I had originally had another technician out to clean the carpet with the Big Deal in April. I was dissatisfied with these services and contacted Angie's List. George, the owner of the company, came back out and re-cleaned my carpet. I am more than satisfied with his work. He was very adaptable and actually ended up coming out earlier than planned. He made it clear if that didn't work to let him know.
Description of Work: $77 for 5 Areas of Carpet Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs. George Owner and operator Super Clean Knoxville

Jewel S.
05/2013
5.0
carpet cleaners
  + -1 more
They were on time, very professional, very helpful, informative, and never tried to force me into upgrading, adding services or anything that I didn't want to do. They provided helpful information, and left it to me to make the final call. They came in, completed all services in a timely manner. I'd definitely recommend this company to anyone.
Description of Work: 5 areas of carpet cleaned in my home in addition to my staircase, so I was able to get 4 rooms, 1 hallway and the staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs. George Owner and operator Super Clean Knoxville

Harold T.
05/2013
5.0
carpet cleaners
  + -1 more
Overall I feel like I got a bargain for what I spent! Also the young man that showed up was very informative and polite. I am definitely recommending Super Clean to all of my friends and family members.
Description of Work: Very professional! Arrived right on time, excellent customer service, and the price I paid for the job that was done was well worth it. Cleaned 2 bedrooms and my living room carpet a lot quicker than expected and also left my carpets cleaner than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs. George Owner and operator Super Clean Knoxville

Richard W.
05/2013
5.0
carpet cleaners
  + -1 more
Be patient as this company is busy, but worth waiting for. WOW. I am super pleased
Description of Work: Very courteous young man. He explained about the cleaning process - I asked about some area rugs and will probably have him come back and take care of them. I was pleased that he was quick to get the job done and didn't take breaks or waste time talking. I like that he was on time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs. George Owner and operator Super Clean Knoxville

Ariel A.
05/2013
5.0
carpet cleaners
  + -1 more
Overall, the technician did an exceptional job! He was very informative and diligent. I am so glad I chose this company for my carpet cleaning. There are so many choices out there, but I glad I chose this one. I recommend them to others in need. Thank you super clean!
Description of Work: Technician arrived at my house exactly on time. He cleaned 4 of my rooms and one small room. He was very professional and spruce. He finished in a very timely manner and the carpets are spotless! I had one stain that I didn't anticipate was going to come out. However, I was proven wrong!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs. George Owner and operator Super Clean Knoxville

Amy C.
05/2013
5.0
carpet cleaners
  + -1 more
I made an appointment with Super Clean to clean the carpets of four rooms. They were able to fit me in quickly which was great. They called me 30 minutes before my appointment time in order to make sure I was there and ready for them to come, which I thought was very considerate. The technician was prompt and very professional. I had a few pet stains, which he explained would require a pre-spray to fully remove- and I didn't mind paying a little extra for the stain removal since they were certainly set-in. My carpets look amazing now, and I will definitely use them again.
Description of Work: Cleaned the carpets of four rooms with pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs. George Owner and operator Super Clean Knoxville

Loryn P.
05/2013
5.0
carpet cleaners
  + -1 more
Made an appointment very quickly and they showed up on time and completed the job faster than promised. Very professional service.
Description of Work: Excellent service! Wonderful prices and exceptional customer service! They were also very fast and left my carpets cleaner than I even expected. Will definitely use them again, and have already told all my friends about them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Super Clean Knoxville
Thank you very much for your review! It was a pleasure doing busniess with you, please keep us in mind for any future jobs. George Owner and operator Super Clean Knoxville

Nancy B.
04/2013
4.0
carpet cleaners
  + -1 more
He was professional except that his credit card machine didn't work and I wasn't about to write my credit card number down for them so I ended up giving them a check. I don't usually use checks, so I would have been in a pickle without having one.
Description of Work: Carpet Cleaning. The one thing I do not like about carpet cleaners is the bait and switch. These guys were no different. "You need this, you should do this, you are wasting your time if you don't -----". I just wanted my carpet clean and was more than willing to pay extra for stairs or additional square feet. Nothing more, nothing less.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Super Clean Knoxville
[member name removed], Thank you for your business and your review! I will take your response into consideration as I continually strive to improve my business. I hope you will consider using our services in the future. Thanks, George S. Owner & Operator, Super Clean Knoxville

Meinda S.
02/2013
5.0
carpet cleaners
  + -1 more
They were very good. They were very timely and quick. They did a great job on the carpet. The young man that was here, his name was Abi. He was very professional, quick, thorough and efficient.
Description of Work: I used Super Clean Knoxville to clean my carpet. I had a special that I got for them. They cleaned the carpets in my bedrooms, family room, dining room and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

elisabeth T.
02/2013
5.0
carpet cleaners
  + -1 more
Very good. Very pleased...
Description of Work: Great job, would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nicole C.
11/2012
4.0
carpet cleaners
  + -1 more
I wouldn't use them again. The person was kind of rude and they tried to rush the appointment time, he called me about an hour and a half early saying he was at my house. When I did get there, I didn't know it was them because it was not a marked vehicle and he was in his car asleep. And when he did the carpet cleaning, he wanted to up-charge. The carpets in this house are practically new and I just wanted to make sure that they were clean but he wanted to do extra stuff too; it could have been better but we didn't want to pay for the extra, we just wanted the basic. They shouldn't advertise a special and then try to make a person feel bad for it.
Description of Work: I have used Super Clean Knoxville for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$96

Response from Super Clean Knoxville
I am sorry to hear that you were unhappy with the services we provided. As our records show, your appointment was on November twelfth at 4:00 PM for 5 areas at $96.00. Our technician called you 30 minutes before the appointment time as that is our company policy (in order to ensure that customers will be home when our technicians arrive). He stated that he arrived 15 minutes early at your residence and waited an hour outside of your home. He did confirm that he fell asleep waiting, as it was raining that day and he was confined to his vehicle- we do apologize for this lack of professionalism. In regard to the services provided, the technician stated that he expressed his genuine concern to the gentleman that stayed in the house during the cleaning about some stains in your carpet which he did not believe would come out with basic cleaning. It is the job of our technicians to provide you with the best cleaning, and many times they make suggestions for pre-spray treatments based on their experience. As our company policy stands, we are happy to redo any job in which our customers do not feel 100% satisfied. Moreover, we will refund the cost of any job we perform if a customer can find the same services for lower price. Sincerely, George Owner and Operator Super Clean Knoxville

Shalinka B.
11/2012
3.0
carpet cleaners
  + -1 more
They were able to get me worked in quickly. However the man showed up in an unmarked vehicle with a rental machine. He was here several hours; the price doubled from estimate; carpets were wet for very long time & still have pet urine smell on carpet (which was whole reason for having carpet cleaned). Would never use again nor recommend. I have had this problem with both companies that I have used from Angie's list- probably wont be utilizing this as a resource any more.
Description of Work: They were able to get me worked in quickly. However the man showed up in an unmarked vehicle with a rental machine. He was here several hours; the price doubled from estimate; carpets were wet for very long time & still have pet urine smell on carpet (which was whole reason for having carpet cleaned). Would never use again nor recommend. I have had this problem with both companies that I have used from Angie's list- probably wont be utilizing this as a resource any more.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$500

Response from Super Clean Knoxville
Dear Member, I am sorry to hear that you are unhappy with our services. Firstly I wanted to clarify that our technician arrived in an unmarked vehicle that day because the truck which is normally used was in the shop for repair, as the technician explained. Regarding the pet urine smell, I apologize that we did not perform to your expectations. As our records show, we performed a basic cleaning on 8 areas of your home with added deodorizer and scotch guard for $376.91. However, our technicians need to know if there are pet stains so that they may recommend pre-spray treatment in order to thoroughly rid the smell of pet urine. The dark color of your carpet made it difficult for the technician to anticipate the need for such pre-treatment. As our policy stands, we are more than happy to re-do any job in which our customers are not 100% satisfied. Additionally, we will always refund our customers' money if they are able to find the same services for a lower price. Please contact us to schedule an appointment so that we may change your impression of our company. Sincerely, George Owner & Operator Super Clean Knoxville

Della R.
11/2012
5.0
carpet cleaners
  + -1 more
I thought they were great. The guy who came and did our carpet did not try to sell us on anything. He offered other services, but he did not pressure us at all because we just wanted the basic cleaning. Their prices were incredible because they did five areas of carpet for like $100 while the other service provider was doing a sale for five areas of carpet for $150. Those were the two best things their prices and just the fact that they did a great job and did not make us so pressured to do anymore.
Description of Work: Super Clean Knoxville came and cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
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Contact information

7116 W Arbor Trace Dr #920, Knoxville, TN 37909

www.supercleanknoxville.com

Service hours

Sunday:
9:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 PM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Chimney Sweep

FAQ

Super Clean Knoxville is currently rated 4.5 overall out of 5.

Sunday: 9:00 PM - 5:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 PM - 5:00 PM

Super Clean Knoxville accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Super Clean Knoxville offers free project estimates.
No, Super Clean Knoxville does not offer eco-friendly accreditations.
No, Super Clean Knoxville does not offer a senior discount.
No, Super Clean Knoxville does not offer emergency services.
No, Super Clean Knoxville does not offer warranties.
Super Clean Knoxville offers the following services: Carpet, air ducts, chimneys sweep, dryer vent, upholstered chair & sofa cleaning.

Contact information

7116 W Arbor Trace Dr #920, Knoxville, TN 37909

www.supercleanknoxville.com

Service hours

Sunday:
9:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 PM - 5:00 PM