Super Clean Knoxville

I heard from them when I purchased the deal asking me to select dates for the service. I have not heard from them since. I have called them at least 10 times leaving messages, driven to their address and nothing. I would not recommend this service provider.

This is the second time we have used Super Clean. I am totally satisfied with the carpet cleaning. Last year one of his employees did the job and I was also satisfied. This year the owner himself provided the service and everything went very well. He was professional, courteous and worked efficiently and even helped me move some of the heavier furniture to clean under and put them back. He was right on time and have nothing bad to report. My carpets look very clean and I would definitely recommend them. He was very careful that my pets didn't get out which I really appreciated.

It was just okay. We paid a little extra to get stains out. Some of the stains were left behind because they were deeper stains.

I had a question concerning something in the company's small print that could drastically increase the price of the service. I left two cell messages and sent an email to the company, but didn't hear from them until Tuesday noon (over a 5 day wait). I realize it was a holiday weekend, but I expected an answer on Monday at the latest. The guy would not compromise on the cleaning of my carpeted steps in exchange for a carpeted room as all other cleaning services do, so I decided not to go with his business. He portrayed very lax customer relations.

It went great. They cleaned one large size room for us and it was Berber carpet. We even recommended them to our daughter.

Everything went very well - I was satisfied with the services.

He was very polite and on time and we were pleased with the work done.

The provider did a great job! The carpets look like new and the whole house smells great. He was friendly, neat and worked hard. I will choose SuperClean again to clean my carpets. The technician went above and beyond by focusing extra attention on my high traffic areas (hall and stairs) by spraying a coat of protectant that helped the carpet stand up and look like new! Thank you SuperClean!!

arrived right on schedule. in and out in an hour. carpets look brand new!

Don't know if we had communication issues or what but when we were discussing which rooms needed cleaning, he thought I only wanted 3 rooms clean instead of the 5 rooms I had paid for. I ended up getting only 4 rooms cleaned. There was a spot in the dining room that got sprayed but not actually cleaned. It actually grew in size but at least it was easy to clean myself after he was gone. I don't think he liked cats as he made a couple comments about the two I have. And of course the offer I had purchased was just for the basic cleaning. There was the sales pitch and I had to spend another $60 to get what I needed done.

The carpets are clean, dried fast and am happy with the job and the price.

It was okay. There were no additional charges beyond the big deal amount. They did do scotch guarding and stain removal. There were still some spots that they weren't able to get out but it might not be their fault.

They did a wonderful job. They were on time, polite, and efficient. The areas that they cleaned look great. They got out some stains that my home rug shampooer would not. They worked with my needs. So much better than those big companies. I will definitely hire them again when I need heavy duty carpet cleaning done.

Cleaned carpet in 2 rooms, hallways and stairs.

The worker showed up early (about 10 minutes) and we showed him the rooms and he got right to work. The carpets look great!!! He was friendly and professional and it was done in about an hour. Very happy! I would recommend them for sure and would most likely use them again.

Absolute professionalism and punctuality. The two gentlemen Avi and Yuval called before arriving, showed up early and were extremely kind and thorough through the entire project. They arrived in a clean clearly marked company van and both were wearing their company shirts and conducted business as one would expect. Avi and I did a preliminary walk through and discussed the concerns I had and what could be done. Avi then clearly explained the costs and services beforehand which I was more than happy with. The two got right to work and did not waste any time in diving into the project. The gentlemen did not break their pace and took approximately 2-3 hours to complete the project. We did a final walk through and I was amazed by the looks of what they had accomplished. The carpet looks AMAZING!! In hindsight I should have taken before and after pictures to show case what had been achieved. Upon packing up their equipment Avi gave me advice on how to maintain the carpet and how long we should wait to move furniture back into the spaces that had been cleaned. I highly recommend these two guys and the company as a whole. If in the future I need this type of service again I would hands down select this provider.

Fine except I was not craZy about dirty chemical water being dumped in toilets and especially bathtubs without permission, also, floor lamp knocked over, shade knocked out of whack without telling me. I found it after gone. But very friendly guy who worked alone so did average to good job alone. Got stains out.

I supplied my address on purchase receipt. I confirmed my address when scheduling the appt for 10/18 between 2&3. I confirmed my address again two days before my appt. I get a msg AT 1:57PM today asking me to call back and confirm agaid. I took off work bec No weekend appts. What do you know Super Clean Knoxville is NO SHOW. No one answers the ofc phone and the cell number I rexceived msg from does not accept msg. I want my money back!!!!!!!

It was an Angie's List Big Deal that I purchased. It turned out fine. They showed up on time when they were supposed to. They did a good job. There was one spot they didn't get out but other than that, I was pleased with it.

They were friendly and professional. We had to wait a few weeks for our appointment, but they did arrive on time on the scheduled day. Upon their arrival they told us that they could not or would not do a couple large area rugs as part of the 5 area offer, due to concern about damaging our hardwood floors underneath. These rugs were the main reason we had called for carpet cleaning in the first place so we were quite disappointed with that info. We appreciate their honesty or concern about the floors but after waiting three weeks for the appointment, we wish they had told us this when we initially made the appointment. The telephone answerer/scheduler did not ask what we needed done, nor did she mention that rugs on floors would be a problem. Perhaps they can add these questions/info to their initial screening to save future situations like ours. Otherwise, their service was good and the carpets they cleaned were done well, although not any better or worse than other servicers we've used in the past.

He was on time, cleaned carpets. He did what we asked without any pushy sales for extra services. We have used their services twice this year. I recommend this company.

The company was very professional and the worker was very nice and did clean the carpets well, but for the price, I think I overpaid. It was suppose to be 77.00 and if you had stains it would cost extra. (they did say this though) and In the past when I got my carpets cleaned, whoever I called, they just worked on the stains and didn't charge extra. They did clean my daughter's room very well and got up the stains, but there was one area which my daughter threw up spaghetti and they couldn't get it out (stain was there for years) So, I bought some OXYCLEAN from walmart and it came right up. So, that makes me think "is the carpet really clean) I guess I should've paid just 77.00 and I would've been happier. I felt like I could've cleaned the stains myself and saved some money and just get them to clean per su. I will use someone else next time.

.They did a great job. They were punctual, friendly and professional

Advertised special. Not as effective as expected. Wanted 4 times the amount to clean up some stains which I cleaned with a can from Home Depot.

The carpet was quite dirty and they did a great job of cleaning it.