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Russell's Pest Control

Pest Control

About us

Family owned & operated since 1971. Our Mission is to provide the highest quality pest management services to homes and businesses in Tennessee through our determined quest for customer satisfaction and employee excellence. Our employees hold various state licenses in Wood Destroying Organisms, General Pest and Rodent Control, Bird Control and Horticulture (Lawn and Turf). Our technicians have a Category 7 certification (General Pest and Rodent Control and Wood Destroying Organisms), which is classified as Industrial, Institutional, Structural Pest Control and Health-Related Pest Control. Our Category 3 certification, Ornamental & Turf, allows us to control pests and diseases of shrubs, trees, lawns, and other turf grasses.

Business highlights

54 years of trusted experience

Services we offer

Pest Control, Termite Control and Bed Bug Services.

Services we don't offer

Pest Control

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.571 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
3%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-71 of 71 reviews

Ronald C.
03/2017
5.0
pest control
  + -1 more
Excellent work
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Timothy D.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: First time application with Angie's discount. Shaun was our tech and did a great job explaining the process and was extremely professional. I would recommend him to anyone. So far a couple weeks past the service, too early to tell how effective but we were very happy. My in laws were there during the visit and they too were extremely pleased by Shaun's visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrew M.
12/2015
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Russell's Pest Control
Thank you for the great review, it is our pleasure to serve you!

Geraldine M.
11/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Bug defestation

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Liz L.
07/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Russell's Pest Control
Thank you for the great review! It was our pleasure to serve you!

Cindy E.
06/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell's Pest Control
Thank you for the great review! It was our pleasure to serve you!

Stephanie C.
03/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I am signed up for the monthly exterminating plan. I have been very happy with how professional and thorough the service has been. I live in the woods and have an overwhelming amount of insect life. We have ticks and mice too and they have been able to keep them under control. I also purchased the termite protection and so far so good. Ron is my usual exterminator and does a wonderful job. He always wears shoe covers when he comes inside and if there is any unusual insect activity he always has a solution. No Bugs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Russell's Pest Control
Thank you for the great review! It was our pleasure to serve you!

Jesse L.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed infested house for fleas and haven't seen one live flea since. Great job and employee was very professional and knew what he was doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Russell's Pest Control
Hello [member name removed] Thank you for the great review! It was our please to serve you!

Jessica T.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Upon moving into our house that has been unoccupied for the past year, we were attacked by fleas. We called Russell's the next day and asked if they could get someone out ASAP to treat the house. A technician came out within hours, treated the home with pest control agents, and gave us all the information we needed for getting set up with a regular service. He was informative and upfront about everything. We set up a termite inspection and protection service, and both technicians showed up promptly and were professionals in every aspect. I'm happy with the service we received from Russell's, and am pleased with having our pest control needs set up through them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Russell's Pest Control
Thank you [member name removed] for the great review! We are so happy to hear we have met your expectations and will continue to strive to exceed them in the future!

Ronald N.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: I did not use them
Rating CategoryRating out of 5

Bruce L.
01/2014
5.0
pest control
  + -1 more
Excellent on all accounts.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Russell's Pest Control
Thank you [removed member name] for giving Russell's a great review! We are thankful to be able to serve you!

Andrew M.
04/2012
5.0
pest control
  + -1 more
They do a very good job.
Description of Work: I use Russell's Pest Control for pest control service at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances C.
12/2010
1.0
pest control
  + -1 more
Horrible!!
Description of Work: After signing contract for pest control, they refused to service the inside of my house, which was not indicated in the contract. They refused to let me out of the contract.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

07/2006
5.0
pest control
  + -1 more
I've had Russell Pest Control come out and do my pest applications on a quarterly basis. I've had no problems with any pests and continue to use their service. I would recommend their services to anyone in the area. They are very professional and very nice people to work with.
Description of Work: They sprayed quarterly for pests inside my home, garage, and around the perimeter of the house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JOANNA S.
07/2006
4.0
pest control
  + -1 more
Russell s Pest Control does a good job at our home. We get the results that we want. We think that the price is fair. We pay about $40 each month. We have been using their services for years and will continue to do so. I would also suggest to friends to use their services also.
Description of Work: Russell s Pest Control Company exterminates for termites and insects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

07/2006
1.0
pest control
  + -1 more
I was stuck in a contract with Russell's Pest Control, due to some screwed up paper pertaining to my home and this contract was some how shoved in with it. I didn't like being forced to select a company that I didn't want, so how could I be pleased?
Description of Work: They made an annual inspection around our home for spiders, ants, roaches.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$65

07/2006
5.0
pest control
  + -1 more
I thought the people from Russell s were a nice bunch. They are kind and seem to genuinely care about your problems, no matter how big or little they may be. Like the other companies out there, my only suggestion for changes is, I think they can afford to lower their prices a bit. They are still doing business with me and that is the way I would like to keep it.
Description of Work: Russell s sprays the inside and outside of my home for all type of pests including termites and roaches on a quarterly basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

07/2006
5.0
pest control
  + -1 more
I did a little bit of checking around before I hired Russell's and at the time they were the cheapest company, they have since raised their prices but I really like the quality work they do and the people that come out know me and my home.
Description of Work: Once every two months I have Russell's come out and spray for ants and termites.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

PAT M.
07/2006
5.0
pest control
  + -1 more
Russels does a great job when they come out spraying for bugs. I like that if, I'm not here when they do their inspection and spraying that they leave a detailed report of their findings.
Description of Work: I pay them annually to come out and inspect the house for termites and spray for bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CURT A.
07/2006
5.0
pest control
  + -1 more
We've used Russells for ten years and are very happy with their service. Once in a while, we've seen ants in between their visits, but we are free to call them and they'll come out and take care of the problem at no extra cost.
Description of Work: Russell's last came to spray around the foundation of our house, mostly for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

07/2006
5.0
pest control
  + -1 more
We were very pleased with Russells Pest Control. Mostly we were just happy he got rid of the rats. We also liked that he didn't ask or expect money up front. He had a real positive attitude and was a nice guy. We are still waiting for the bill to come, so I was not able to tell you how much it actually cost at this point.
Description of Work: He laid traps and got rid of some rats we had in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

10908 McBride Ln, Knoxville, TN 37932

http://www.russellspest.com/pest-control-knoxville-tn

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Russell's Pest Control is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Russell's Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Russell's Pest Control offers free project estimates.
Yes, Russell's Pest Control offers eco-friendly accreditations.
No, Russell's Pest Control does not offer a senior discount.
No, Russell's Pest Control does not offer emergency services.
No, Russell's Pest Control does not offer warranties.
Russell's Pest Control offers the following services: Pest Control, Termite Control and Bed Bug Services.
Pest Control

Contact information

10908 McBride Ln, Knoxville, TN 37932

http://www.russellspest.com/pest-control-knoxville-tn

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM