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Pella Windows and Doors

Windows, Doors, Unfinished Carpentry

About us

SHOWROOM LOCATIONS; *CHATTANOOGA, TN 1606 Gunbarrel Road, Mon-Fri 9AM-5PM, Sat (By Appointment); *JOHNSON CITY, TN 2694 Boone's Creek Road, Mon-Fri 8AM-5PM, Sat (By Appointment); *KNOXVILLE, TN 505 Carden Jennings Lane, Suite 200, Mon-Fri 8AM-5PM, Sat (By Appointment)

Services we offer

The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee. We’ll make your replacement project easy. That’s our promise.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.358 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
22%
3
3%
2
10%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.4
responsiveness
4.3
punctuality
4.5
Showing 51-58 of 58 reviews

John B.
01/2015
1.0
replacement windows, doors
  + 0 more
unknown
Description of Work: My neighbor's son accidentally broke their Pella sliding glass door. Pella quoted over $1000 to come and repair the door. Next, they lowered the price to around $822. I purchased an exact Pella replacement door from our local Lowes store for $172 and installed it myself.

Rating CategoryRating out of 5
value
1.0

$822

Response from Pella Windows and Doors
We have received your review and have forwarded it to our customer service team. We appreciate your feedback. Best regards, Pella Community Team

Thomas K.
12/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Windows are expensive, if high quality and correctly installed. We've had no problems since the installation nine months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Pella Windows and Doors
Thank you for your review! We appreciate and value your feedback. Thanks again for choosing Pella products. Kind regards, Pella Community Team

Karen Q.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 2 windows in dinette with one picture window. They were very thorough, quick and left the site clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Pella Windows and Doors
Thank you for your feedback! We'd love to see any before and after photos. Thanks again for choosing Pella products. Kind regards, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors

Michael D.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Put all the windows in my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Pella Windows and Doors
Thank you for your great review and for sharing your experience with us! Kind regards, Pella Community Team

Joanne I.
02/2014
5.0
doors
  + -1 more
.
Description of Work: Replaced sliding patio doors.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pella Windows and Doors
Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors

William S.
02/2014
4.0
replacement windows
  + -1 more
Too expensive!
Description of Work: Replaced two kitchen windows.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,700

Response from Pella Windows and Doors
Thank you for your feedback. Best Regards, Wendy, Pella Community Team

Shelley F.
12/2013
5.0
doors
  + -1 more
Install double sliding door.
Description of Work: I purchased a Big Deal from Pella Windows and Doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Pella Windows and Doors
Thanks for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Wendy, Pella Community Team Follow Pella: Twitter.com at @Pella_News Facebook at facebook.com/pellawindowsanddoors Pinterest at pinterest.com/pellawindows YouTube at youtube.com/pellawindowsanddoors

Josie K.
08/2012
1.0
replacement windows
  + -1 more
unknown
Description of Work: Good product but our installation experience was terrible - too many problems to list. It was poorly managed from start to finish. I feel we overpaid and they very much did not deliver.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    • 1
    • 2
    • 3(current)

Contact information

505 Carden Jennings Lane, Suite 200, Knoxville, TN 37932

http://pella.com/angie

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Unfinished Carpentry

FAQ

Pella Windows and Doors is currently rated 4.3 overall out of 5.
Pella Windows and Doors accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Pella Windows and Doors offers free project estimates.
No, Pella Windows and Doors does not offer eco-friendly accreditations.
No, Pella Windows and Doors does not offer a senior discount.
No, Pella Windows and Doors does not offer emergency services.
Yes, Pella Windows and Doors offers warranties.
Pella Windows and Doors offers the following services: The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee. We’ll make your replacement project easy. That’s our promise.
Ask for Details

Contact information

505 Carden Jennings Lane, Suite 200, Knoxville, TN 37932

http://pella.com/angie