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My Professional Plumber

Plumbing, Water Heaters, Drain Cleaning,

About us

My Professional Plumber, Inc. is a Master Plumber company certified in both Tennessee and Florida. We are a team of fully licensed and insured plumbers located in the Knoxville area. With each plumbing project we offer a quality guarantee because we believe that homeowners should have the peace of mind knowing that the finished product is going to have a professional quality finish.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Faucets, sinks, toilets, drains, water lines, leaks, ice lines, water softners, filtration equipment, washer machine drains, water heaters, remodeling, new construction & new fixtures.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 301-340 of 340 reviews

David M.
02/2015
5.0
plumbing
  + -1 more
Good
Description of Work: Ice maker connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

lisa P.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: went okay, main toilet still runs. Very pricey , but service people were nice

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Response from My Professional Plumber
Miss [removed member name] My staff was unaware of the toilet still giving you problems until reading this post, I stand behind our 100% customer satisfaction gaurantee. I will personally take care of this to ensure it will under no circumstances cause you problems in the future. Would Monday work for your schedule, I would be happy to come by after you are home from work. Please respond through Angie's list message board or call my personal cell phone 617.4596. Thank you again Jamie Foster

Cynthia H.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Serviced my tankless water heater, repaired leaking garbage disposal, checked all faucets, toliets, and drains for leaks. | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary M.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Timothy B.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary G.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad J.
12/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Lisa B.
11/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They checked a toilet. They did a great job! My experience with them was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Harriet G.
10/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Did not honor the Angie's list pricing. Told me they had to charge the service fee.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from My Professional Plumber
(Member name removed), please review the angies list coupon, the $29 service fee you paid is reduced from the industry standard $49 service fee. This does not cover services rendered. Our technician who arrived at your home late afternoon, cleared the sink stoppage and un jammed the garbage disposal for $59.

Rebecca H.
10/2014
1.0
handyman service, plumbing
  + 0 more
.
Description of Work: Asked them to install a utility sink and to tie in a spigot for small apt size washer. The company sent a technician who met with my husband (an engineer). We already had the sink and all components needed for installation. All of the plumbing was already in place, as well. There was a line where the spigot could be attached with a simple connector to the existing pipes (ultimately we found the part at Lowes for under $20). My husband outlined what we wanted to the tech, but the ultimate problem was the tech had to call the supervisor remotely for the estimate, and they came up with an entirely too elaborate /extravagant solution to our simple need. Having all the parts, etc., we figured they could just uncap the existing pipe and seal the sink one on, etc. My husband of course turned the tech away when he reported that his boss said $850!! The boss called me to ask why we rejected his service, and wanted to send his tech back out to reevaluate, but we declined. After a wacky estimate like that- without the person throwing the numbers out there even looking at our project himself, there was no way we felt comfortable letting them handle this job. It's a rented warehouse and they were talking about going into the wall, installing this that and the other. Heh- we hired a handyman who did the job for under $100.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
5.0


Response from My Professional Plumber
I've reviewed our recorded phone conversation, no work was performed as we would not reduce our pricing to sacrifice quality.. During the conversation we stated how difficult it is to give a remodel price over the phone. Because you continually insisted on a price, you were told possibly $300 plus range depending on the onsite evaluation. Unfortunately over the phone estimates can be "wacky" as the details are unknown. Based on an onsite evaluation by myself we could not possibly make the installation as requested by your husband (an engineer) because it does not meet local plumbing codes and could endanger the quality of the public drinking water through means of a cross connection. Our Angie's list clients hire us because they value the quality we have become synonymous with, please understand that as a state licensed, fully insured and bonded company we cannot take chances of installing systems that jeopardize safety. We compete every day with "handyman" companies that are looking for a day's work for some extra money, the fact that you did not mention an inspection tells me that the work was not performed by a licensed plumber to local plumbing codes.

Nancy C.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired stopper in bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tina F.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replace pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from My Professional Plumber
Thank you Mrs. [removed member name], We so appreciate your repeat loyalty and look forward to providing the quality of service Angies list members throughout Knoxville have come to expect from My Professional Plumber. Thank you again, Jamie

Tina F.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Outside water fastened panel installed .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Craig N.
09/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: They did not apply the $29 discount that was promised by Angie's List. After calling them (Professional Plumber) back, they promised to mail the $29. It never happened.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,084

Response from My Professional Plumber
[member name removed] My apologies for not sending that immediately, I did send it when I processed the monthly invoices. By now you should have recieved $30 in cash for the Angie's list coupon. I simply forgot to inform my technician that you had paid that, I should have informed him of any coupons when he was at your home. Thank you again Jamie

Scott C.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leakin pipe under house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from My Professional Plumber
Thank you Mr [member name removed] It was a pleasure meeting you and taking care of this for you, if you have any questions please don't hesitate to call. Jamie

Frank M.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They were very quick and punctual and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

eileen J.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They came out multiple times to help us with water problems with our washer. They identified an electrical issue that we did not know we had and were very through. I plan on continuing to use them for all my plumbing needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill C.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Jacqueline W.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenny S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced and repaired leak in the wall between laundry and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Scott W.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: They cleared a clog further down the drain. He also ran a camera through the whole drain system to make sure everything was cleared out. He was also able to tell the drains are in good condition and also showed a potential problem with tree roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael T.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a dripping kitchen single faucet. They gave me several options, and I selected replacement with a higher quality faucet. Service person arrived slightly ahead of appointment time, and completed the replacement in a timely manner. Quality of work was excellent, and they cleaned up the sink area after the installation was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Amber H.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They cut out and replaced a leaking pipe under my house. They were very professional, and I would assume did a good job, as I haven't been under my house to verify. It was nice that they had a pricing sheet so I knew how much the cost would be. I have to admit, I was a little shocked at the price and will need to do more review next time. But, that is my issue and not theirs. I would recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432

Cheryl P.
05/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced several shower heads and faucets and repaired our clawfoot tub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

118 N Peters Rd Suite 222, Knoxville, TN 37923

http://myplumbertn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
61091

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Handyman Services,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Water Filtration and Softening,
Gas Grills,
Fountains

FAQ

My Professional Plumber is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

My Professional Plumber accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, My Professional Plumber does not offer free project estimates.
Yes, My Professional Plumber offers eco-friendly accreditations.
Yes, My Professional Plumber offers a 5% senior discount.
Yes, My Professional Plumber offers emergency services.
Yes, My Professional Plumber offers warranties.
My Professional Plumber offers the following services: Faucets, sinks, toilets, drains, water lines, leaks, ice lines, water softners, filtration equipment, washer machine drains, water heaters, remodeling, new construction & new fixtures.

Contact information

118 N Peters Rd Suite 222, Knoxville, TN 37923

http://myplumbertn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM