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My Professional Plumber

Plumbing, Water Heaters, Drain Cleaning,

About us

My Professional Plumber, Inc. is a Master Plumber company certified in both Tennessee and Florida. We are a team of fully licensed and insured plumbers located in the Knoxville area. With each plumbing project we offer a quality guarantee because we believe that homeowners should have the peace of mind knowing that the finished product is going to have a professional quality finish.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Faucets, sinks, toilets, drains, water lines, leaks, ice lines, water softners, filtration equipment, washer machine drains, water heaters, remodeling, new construction & new fixtures.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 340 reviews

Robert H.
02/2018
5.0
plumbing, drain pipe
  + 0 more
Very good! My Professional Plumber was punctual and quick to fix the issue. Additionally, they support financing plans that enabled us to get the work done with NO money down. When I asked other providers what their financing plans were, they replied, "...we do the work; you pay us." NO payment or financing options! When I complained that an estimate of, "...somewhere between $450 and $12,000" was a bit hard to plan for, they just shrugged and told me they would, "work with me." What does that really mean? Anyhow, MPP was awesome and guarantee their work.
Description of Work: Sewer line was broken somewhere between my house and the city's line. I asked that they investigate, identify repair options and estimate costs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Beverly W.
02/2018
5.0
plumbing
  + -1 more
They did an excellent job! I will definitely recommend them and absolutely use them, again.
Description of Work: Plumbing Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah W.
01/2018
5.0
plumbing, water heater repair
  + 0 more
Jamie Foster came quickly (on a Saturday morning). He quickly diagnosed the problem. He was very knowledgeable and professional and fixed the problem. I will definitely use him the next time we need a plumber.
Description of Work: Water was pouring from our hot water heater and flooding our basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Karen M.
12/2017
5.0
plumbing, water softeners
  + 0 more
Anthony did the worked that I requested, and did it correctly. Finding a knowledgeable, reliable, and skilled plumber is not an easy task, but working with this company turned out to be a good experience. I would recommend them.
Description of Work: Replace pressure reducing valve; remove water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rhett S.
10/2017
5.0
water heater repair
  + -1 more
Water heater exploded Saturday morning called My Professional Plumber and they had someone at the house that afternoon with a new water heater. Justin was the tech and he was a clean cut,courteous and very professional. My only complaint would be the price. I contribute part of that to the replacement water heater being a commercial grade. Hope it was worth it!
Description of Work: Weekend service call for hot water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Rhett S.
10/2017
5.0
plumbing, water heater repair
  + 0 more
Water heater exploded Saturday morning,called My Prof. Plumber and they had a tech at the house that afternoon with a new water heater. The tech,Justin was clean cut,courteous and professional.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
10/2017
3.0
plumbing
  + -1 more
Excellent service but expensive - $716. $175 for going into the crawlspace and $59 for just showing up. Hope a good portion of the crawlspace $ went to technician. If not, rip off.
Description of Work: Change hose spigot and source from hot to cold.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$716

Response from My Professional Plumber
Thank you Mr [Member Name Removed], yes in fact it does, our technicians are highly knowledgeable in their craft, which is difficult to find these days. the also are all drug tested and background tested for your security, something fewer and fewer company's are doing any more, with these requirements of our people comes a higher investment in them. I understand your concern but I've refused to lower my standards in what i expect out of our team in lieu of lesser than desirable quality resulting in callbacks that inconvenience our clients. Most jobs don't require difficult access however because this water leak had been ongoing for so long and the crawlspace was so confined, crawling through the standing water creates a hazardous condition. we are actually facing changes from OSHA that affect crawlspaces making them a defined as a "confined space" per OSHA. If you would lik more information or have further questions, feel free to call me at 617.4596. Jamie

Debbie D.
08/2017
4.0
plumbing
  + -1 more
Excellent work but very expensive. Cost $1,400
Description of Work: One running commde, one commode replaced, one garbage disposal replaced, one leaking faucet

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$1,400

Matt C.
08/2017
5.0
plumbing
  + -1 more
Work went well. Was done in a timely manner and also provide a overall plumbing inspection without any sales pressure.
Description of Work: Replace disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
08/2017
5.0
plumbing
  + -1 more
He is really professional and knows what he is doing.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jason G.
08/2017
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Wonderful working with this company! Showed up on time. Very professional and responsive. Got the job done on time. I will use them from now on.
Description of Work: Replaced over 30 feet of cast iron pipe. Ran new drain line on the kitchen sink and installed pipe vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Chris S.
08/2017
5.0
water heater repair
  + -1 more
I thought they were expensive and pushy. They were trying to sell other stuff. They were very professional about the job but I wouldn't use them again. They replaced an overflow tank for my hot water heater. They were on time. They did a good job. They were quick, cleaned up and got out.
Description of Work: Replaced overflow tank in hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

John B.
07/2017
5.0
plumbing
  + -1 more
Very good in all ways. The plumber replaced the cartridge in one of the two leaking faucets, but one continued to leak. He returned to install a new faucet and we were credited for the installation of the initial cartridge. All of our questions were answered as the repairs were assessed and recommendations were made. Anthony Branam was the plumber and he was very professional, courteous, well-qualified, and did an excellent job. The work seemed to be at a higher cost than plumbers we have dealt with in the past, but the quality seems to be better.
Description of Work: Replacement of a pressure regulator valve. Installation of new faucet to replace leaking one. Installation of new cartridge in second leaking faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe J.
07/2017
5.0
water heater repair
  + -1 more
Excellent response time. Tech was professional & communicated well.
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gee E.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Work was well performed and explained, all appointments were punctually adhered to.
Description of Work: Repair a leaked pipe buried within the drywall in Garage

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanine F.
06/2017
5.0
plumbing
  + -1 more
It was a big job as had to remove the double cast iron sink we had. Also, had to be careful to not chip the Silestone countertop that was installed with the cast iron sink. Anthony did a great job, with assistance from Jason to help him remove the original sink. It looks good, and we are very pleased with the outcome.
Description of Work: My Professional Plumber installed an under mount sink for us. I had tried a couple other plumbers, but they were not interested in the job. This was the first time we had hired this plumber, and now he is our 'My Professional Plumber.'

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,265

Linda B.
06/2017
5.0
plumbing
  + -1 more
They were professional. They were really outstanding I thought. It was expensive but it was worth it. The toilet wasn't flushing and the water wasn't going in and out of the tank. The thing in there was the original one so it must have went back 25 years a go or so. So they completely updated it. Price was high it was $300 for everything. I would only give them a B because it was pretty expensive for this old toilet. But since it was not working well its a pleasure to be using it. It was expensive. They are just unusual for just a repair people who come to your home. They were a step above everybody else. They were very professional, they knew all the equipment, they knew exactly what to do, cleaned up after themselves. Were very careful about taking their shoes off. Most of all the work they did was just excellent.
Description of Work: Fixed toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephen B.
06/2017
5.0
plumbing
  + -1 more
Anthony Branam did an excellent job. He surveyed the problem, went to purchase the needed supplies, fixed the leak and cleaned up the area in less than two hours. He arrived on time, was very professional, polite and friendly. He is now listed in our address book as our top plumber for any future needs. Thanks Anthony
Description of Work: We had a water leak in a pipe in our ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

David P.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Services were performed in a professional manner and the drain remains open.
Description of Work: Clogged drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy W.
04/2017
5.0
plumbing
  + -1 more
The workers were very good. It took a couple of hours for them to compete the project and they left the area very good.
Description of Work: They came out last year to install a new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica M.
04/2017
1.0
plumbing
  + -1 more
The technician that came out told me that the whole thing would need to be redone and would cost me $150+. Additionally he tried (fairly aggressively) to up-sell me on installing a garbage disposal at the next visit - when he was 'rebuilding my faucet' - and priced everything (work, disposal, installation) at $350+. We ended up calling the company back and paying the consultation fee then calling another company to the work for us.
Description of Work: We had installed a new kitchen faucet and needed it tightened.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

John R.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Good service, price seemed high but I live in Farragut and use to paying a premium. It was same day work so that was likely a premium as well. $2000 for water heater, $429 for water regulator
Description of Work: Installed a water heater and pressure regulator (whole house).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,429

Response from My Professional Plumber
Mr [Member Name Removed] Thank you for your loyalty I'm glad we were able to take care of this in such a timely manner. If we can be of service in the future please don't hesitate to call, Thank you again, Jamie

Dwight C.
03/2017
5.0
plumbing
  + -1 more
From the initial phone call, pricing, scheduling to completion, everything went great! I will definitely recommend them & will personally calling again for future opportunities. Brian Lee & "Bojie" arrived on time, were very professional & completed the work in a timely manner & were very quality oriented. Great team & wish you the best!!
Description of Work: Repaired a leaking tub/shower valve, replaced a PRV & 2 frost proof hose bibs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
03/2017
5.0
plumbing
  + -1 more
A new toilet was not in my budget this month; however my 25 year old toilet now sounds and works like new! There are no water leaks so my utility bill should show a decrease in water usage.
Description of Work: The toilet was running water from the tank every few minutes. Anthony Branam was excellent in giving me options on the problem. He was prompt, very prifessional and very neat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Wendy G.
01/2017
1.0
plumbing
  + -1 more
Plumber frightened renters and didn't even give me a correct estimate on what was really wrong. When I hired another plumber they found one small pinhole in a line and charged 150 to fix replacing the valves. This one told me pipe were broken in the wall and wanted $285 in addition to the $39 I had already paid.
Description of Work: Leak in bathroom

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from My Professional Plumber
Miss [Member Name Removed], I've reviewed the invoice and the pictures from when we were onsite, and yes your tenants were frightened because they have active black mold growing in the ceiling of the house they are renting from a water leak that was allowed to prolong. They are understandably concerned for their families well being. Your renters pointed out their concern for the mold growing through the sheetrock, please understand that a "band-aid" solution will not fix the problem. Jamie

Contact information

118 N Peters Rd Suite 222, Knoxville, TN 37923

http://myplumbertn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
61091

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Handyman Services,
Kitchen and Bath Remodeling,
Wells and Pumps,
Sewer Cleaning,
Water Filtration and Softening,
Gas Grills,
Fountains

FAQ

My Professional Plumber is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

My Professional Plumber accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, My Professional Plumber does not offer free project estimates.
Yes, My Professional Plumber offers eco-friendly accreditations.
Yes, My Professional Plumber offers a 5% senior discount.
Yes, My Professional Plumber offers emergency services.
Yes, My Professional Plumber offers warranties.
My Professional Plumber offers the following services: Faucets, sinks, toilets, drains, water lines, leaks, ice lines, water softners, filtration equipment, washer machine drains, water heaters, remodeling, new construction & new fixtures.

Contact information

118 N Peters Rd Suite 222, Knoxville, TN 37923

http://myplumbertn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM