McLain's Painting, Inc is the winner of the Super Service Award from 2012 to 2015. We are a family owned business serving the Knoxville community since 1999. Considered to be Knoxville's premier residential specialist, our services include interior and exterior painting, pressure washing, drywall repair, deck refinishing, small carpentry repairs, and professional color consulting. See our reviews for our high standards in customer service!
Description of Work: Highly visible medical clinic with patient traffic to work arround.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kerry G.
10/2020
5.0
drywall, house painters, interior painters
+ 1 more
Great work. Strongly recommend!
Description of Work: Exterior and interior painting
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen K.
09/2017
5.0
house painters
+ -1 more
Very good.
Description of Work: Outside painting of house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Anthony M.
08/2017
5.0
house painters
+ -1 more
.
Description of Work: Painting outside house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Richard K.
07/2017
5.0
deck cleaning
+ -1 more
Allen did a great job
Description of Work: Stained deck structures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Martin M.
02/2017
5.0
pressure washing, house painters
+ 0 more
Very Professional Job
Description of Work: Painting house exterior
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michaela B.
10/2016
5.0
interior painters
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
LIGIA C.
05/2016
5.0
house painters
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Sarah S.
05/2016
4.0
interior painters
+ -1 more
unknown
Description of Work: Painters did a good job, but left the house a mess.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mike Y.
04/2016
5.0
interior painters
+ -1 more
unknown
Description of Work: McLains were extremely professional, arrived on time (or early), and finished promptly each day leaving the worksite in order.
Rating Category
Rating out of 5
Yes, I recommend this pro
Virginia M.
02/2016
5.0
interior painters
+ -1 more
.
Description of Work: Painting -interior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Laura C.
11/2015
5.0
house painters
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zane H.
07/2011
5.0
house painters
+ -1 more
They seem to be very easy to work with. They are responsive to what I am asking them to do. The quote process has gone fine with them and they have bent over backwards because I'm having problems with another contractor so I've had to put them off for a bit.
Description of Work: I have scheduled work with Mclain's Painting Service but they haven't done it yet. They gave me a quote a month ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Ronda S.
05/2011
5.0
interior painters
+ -1 more
We spent probably $5000 on that service. They were really neat and they covered the bases. It looked like a brand new house when they were finished and they were probably the best interior painters we have ever had. There are no issues with the work they did and they also said that they would come back if there was a problem. We have actually used them three times already.
Description of Work: We used Mclain's Painting Service probably a year ago and they painted the interiors of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Elizabeth S.
02/2011
1.0
house painters
+ -1 more
Charles McLain treated the exterior of my house when it was brand new, before I bought it. When the house was a couple of years old, I bought it, and by the time the house was 3 years old, the exterior needed repainting! This is an unreasonably short time for an exterior job to last, of course, but I had to protect my home, so I started interviewing painters and, by chance, he was one of the people I interviewed (I'd never heard his name before) It would've been ironic; if I'd hired him, since I would've been paying min to fix his own blunder. So interviewed 3 painters and got estimates, and he gave a quote that seemed like the best deal. I hired him, and the other painters went off to do other work. After 2 days, McLain announced that he'd "make a terrible mistake in his estimate" and would be unwilling to complete the job without a substantial increase in price, else "he'd be forced to walk away from the job". Of course, this is illegal, not to mention very unfair to the other, honest bidders, so I told him to go. It wasn't till later, when I happened to bump into the original owners, that I learned he'd been the original painter who'd bungled the job in the first place! I believe he's willing to say absolutely anything to get as many dimes out of your pocket and into his. I'd recommend him to no one.
Description of Work: The intent was to have him paint the exterior of my home. Almost no work was done before I fired him.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
Response from McLain's Painting Inc
My apologies to member, but I believe she must be mistaking us with another contractor. McLain’s Painting has not painted any new construction homes in that area. I do not recall [this member] as a client nor do we have her in our data base. We strive to treat our customer’s home just like it is our own, by protecting their investment with only quality paint that will last longer than three years. We back it up with a two (2) year warranty. [this member] is welcome to call me anytime to discuss this situation. If I have done anything to offend her, I will do what it takes to make it right; although at this time I am oblivious to her complaint. Charles McLain 865.256.2409
RACHEL W.
10/2010
5.0
house painters
+ -1 more
They job went very well. They helped us select paint colors. Very professional work and there was no pushback on repairs or touch up. Very neat with little damage to plantings and few drips. The extra work (repairs and second coat on gutters) was reasonably priced. Painters were polite, responsive and kept us in the loop on progress or questions. The job took a bit longer than they anticipated, but they spent the time to make sure we were happy. McLain's was the lowest price of 4 bidders. We were very pleased with the work and felt we got good value for the price.
Description of Work: Painted exterior of a 2 story 3500 sq ft brick home (soffets, lentels, gutters/downspouts, doors, and other trim). Also included minor repair work, replaced high light bulbs, pressure washing, and caulking of all windows. There was some very high work. No window painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Clyde M.
08/2010
2.0
house painters
+ -1 more
He came out for an estimate. The $5000 asking price was more than double what it cost 3 years ago for one coat from Master Piece painters on the same house. I realize I need 2 coats to change the color but the previous contractor did it for less than $2000 for one coat and that included repairs to the window framing. A second coat at the most should be $500 for paint and maybe $1000 for labor making about $3000 to $3500 a fair bid. Not some $5000 price gouging. Also, that $5000 did not include wood repair. What a waste of my time.
Description of Work: He came out for an estimate. The $5000 asking price was more than double what it cost 3 years ago for one coat from Master Piece painters on the same house. I realize I need 2 coats to change the color but the previous contractor did it for less than $2000 for one coat and that included repairs to the window framing. A second coat at the most should be $500 for paint and maybe $1000 for labor making about $3000 to $3500 a fair bid. Not some $5000 price gouging. Also, that $5000 did not include wood repair. What a waste of my time.
Rating Category
Rating out of 5
professionalism
5.0
punctuality
5.0
Response from McLain's Painting Inc
My name is Charles McLain owner of McLain’s Painting Service. I will confess that we are higher priced than most of our competitors due to the fact that our standards in the painting industry are much higher. We have a two year written warranty, which guarantees that our material and labor will last and give the client “Peace of Mind”, and that they also will not need to repaint every three years. We only use the best painters in Knoxville to paint your home. Not just anyone who can pick up a paint brush. Our employees are back ground checked and drug tested so the client can trust whoever is on their property. Our employees show up on time, clean up after each days work and complete the task in a timely and neat manner. We are also licensed and Insured with full General Liability and Workman’s Comp for your protection and ours. We our not a fly by night company, unlike our competitors, we pay our taxes. I believe a company who cheats on their taxes will also cheat the client. We strive to be the best in Knoxville, in that, we will never be the cheapest, but if you are looking for a top quality job, done right the first time and are not willing to endure the headache of a goof off contractor, than we would love to be your painter.
Cindy C.
06/2010
5.0
house painters
+ -1 more
His team arrived professionally attired in McLain white tshirts and power washed the house. Two people were to have come back the next day to wipe down the gutters and to begin painting 2 coats on the painted areas. Only one worker showed up, but did a great job and began the painting. The next day, the second person still did not show up, but the one worker continued to do a great job and eventually finished it up on her own, with a bit of help on the last day. My only complaint (minimal) is that the job took longer than planned. But McLain's schedule also got backed up due to the heavy rains we had just experienced. Overall: a great job.
Description of Work: McLain's won the bid on powerwashing, hand cleaning the gutters, and painting 3 areas that are not brick on our home, 2 garage doors, and some miscellaneous small areas. During the bid process, Charles McLain convinced me that my gutters did not need painting yet; just a good cleaning. Due to his honesty and integrity, I saved quite a bit of money and the outcome looks great. The other bidders were not so honest.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,570
Linden C.
06/2010
5.0
house painters
+ -1 more
They did an excellent job and left everything clean when they left.
Description of Work: They put 2 coats of paint on both sides of our new garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Misty A.
03/2010
5.0
house painters
+ -1 more
They are going to paint my house next week. They were efficient and their bid was the best.
Description of Work: I got a quote from McLain's Painting Service to paint my house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan H.
02/2010
5.0
house painters
+ -1 more
They were very prompt and were extremely professional. I am keeping their estimate and will hire them early spring.
Description of Work: They came out and gave me an estimate on painting the exterior of my house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL H.
02/2010
5.0
house painters
+ -1 more
Excellent, quality service. McClain's personnel arrived when they promised and worked to the schedule that they promised. The owner came out at least twice during the process and inspected the work. This is a contractor I would highly recommend. They a
Description of Work: McClain's repainted the exterior of my trilevel house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
NANCY C.
01/2010
5.0
interior painters, pressure washing
+ 0 more
We cannot say enough good things about the work done by McClain's Painting Service. They are prompt, courteous, honest, and neat (everything cleaned up each day). Charles McClain takes great pride in his work and the quality shows. We have recommended him to others and all have been equally pleased. We will definitely call on him in the future and continue to recommend him to others.
Description of Work: Interior and exterior painting of house, including drywall work, small repairs, and pressure cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Charlotte C.
07/2009
5.0
house painters
+ -1 more
I got a prompt estimate and an accurate start date (in spite of wet weather). Other estimaters told us we would need only one coat of paint, but we were sure that the south side would need a second coat. Charles was the only one who provided an estimate that included a second coat on the south--which it did need. Power washing was done quickly and carefully. I have lots of landscaping near the house and the workers were careful to avoid major damage. One painter arrived shortly after the power washing was done; the other arrived a day or so later (he was finishing up another job delayed by rain). Painters were careful; we can't find any sloppy drips or spills. We were very satisfied with the repair and refinishing done on our front door--work that had previously been botched by the contractor. Workers cleaned up each night and left no mess. Charles came around several times to check on progress. The price was a little higher than that of some other estimates, but the quality of work described in the estimate was not just a quick fix up, but a long lasting quality job. Reliable, dependable and professional.
Description of Work: Painted exterior trim, soffits, facias, and columns and small deck on our stone & brick home. In additon, refinished wooden front door and sidelights and refinished beadboard ceiling in front porch, back veranda, and small deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,860
Denis A.
06/2008
5.0
house painters
+ -1 more
Charles McLain has built a fine business. He manages his crews with careful attention to detail and works to ensure that they do a careful job. We are perfectionists, and Charles comes through very well with respect to attention to detail. His work comes with a warranty which he honors. Charles is completely trustworthy and his charges for painting are reasonable.
Description of Work: We have used McLain's Painting Service to paint nearly every exterior and interior wall surface in our 5,000 square foot home in West Knoxville. This includes (over four years) complete painting of all interior walls including 2 1/2 story vaulted ceilings, built in cabinets; and complete exterior, including all exterior wall surfaces, metal and wood railings, and replacement of shutters.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Pressure Washing,
Drywall,
Deck Maintenance,
Doors,
Finished Carpentry and Woodworking,
Interior Design and Decorating,
Wallpaper Removal,
Handyman Services,
Wallpaper
FAQ
McLain's Painting Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
McLain's Painting Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa