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Hiller Plumbing Heating & Cooling

Heating and Air Conditioning, Plumbing, Electrical,

About us

Hiller Plumbing Heating and Cooling has been in business for over 22 years. Hiller operates with a 100% Satisfaction Guarantee... Happy You'll Be or the Service is FREE!

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing, heating & cooling, electrical, removal of sludge, repairs, replacements

Services we don't offer

Construction services

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
10%
3
12%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 101-147 of 147 reviews

Connie M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mission accomplished
Description of Work: Maintenance air unit

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
03/2017
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
They were excellent.
Description of Work: They did a furnace checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelia L.
01/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are wonderful.
Description of Work: They came out for a heating and plumbing annual inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Crystal L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Charlotte K.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shelia L.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sara N.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura B.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Philip G.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James P.
03/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Was late for estimate appointment,midst measure house properly, never followed up with me.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$9,500

Pat J.
02/2016
5.0
electrician, heating & air conditioning/hvac, plumbing, air duct cleaning
  + 2 more
.
Description of Work: They come out 4 time a year for our heating, electrical, plumbing, and ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I don't believe they're listed on Angie's, but this is an excellent company with fine, skilled employees dedicated to customer service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hiller Plumbing Heating & Cooling
Thank you Ms. [Member Name Removed] for your kind words, we are glad we were to meet your expectations. If you need anything at all please just give us a call at 865-602-7707 at anytime. Thank you

Deborah E M.
01/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: Awful. Came back twice and I still have to hold down the handle on both toilets until it flushes. Also, can't even use one sink at all that was leaking, and the other is still stopped up. Will never use them again.
Rating CategoryRating out of 5

Ralph B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection of heating, air, and electrical systems. Part of their "Happy Hiller" annual plan. They were punctual and thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard J.
12/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Toilet cutoff valve did not shut off water. Called on Wednesday, scheduled service for Friday (not an emergency). Service man showed up on time on Friday, spent less than 20 minutes to cut off water at street, remove old value & replace new one. Charge was $136 for 20 minutes of work, plus $59 for service call. Very expensive for the amount of time & new valve.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$200

Sara N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I signed up for their plan of 4 visits per year per cooling and heating units. (I have 2 separate units). Someone checked the furnaces for my two units this past visit. I was pleased with the punctuality and overall experience. The service tech explained in detail what he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8.25

Response from Hiller Plumbing Heating & Cooling
Thank you very much for the feedback Sara. We strive to make sure we continue to meet and hopefully exceed your expectations always and welcome all feedback. If you need anything at all at any time please just give us a call at 865-602-7707. Thank you

Katy B.
10/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Repaired heating coil electric circuit and charged two stage heat pump. Cleaned coils. Unit now works great. Both the service man and the office were wonderful to communicate and keep me informed about a special order part and the progress of the repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hiller Plumbing Heating & Cooling
Thank you very much for the feedback Removed mbr info. We strive to make sure we continue to meet and hopefully exceed your expectations always and welcome all feedback. If you need anything at all at any time please just give us a call at 865-602-7707. Thank you

Robert L.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hiller Plumbing Heating & Cooling
Thank you very much for the feedback Removed mbr info. We strive to make sure we continue to meet and hopefully exceed your expectations always and welcome all feedback. If you need anything at all at any time please just give us a call at 865-602-7707. Thank you

STEVE R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good tech very accommodating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Hiller Plumbing Heating & Cooling
Thank you very much for the feedback [Member Info Removed]. We strive to make sure we continue to meet and hopefully exceed your expectations always and welcome all feedback. If you need anything at all at any time please just give us a call at 865-602-7707. Thank you

Michelle B.
10/2010
3.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
..they were to be there between 9-11. I got call at 8:15 they were on the way. Even thought they waived the service call fee of 39.95, they charged over 170.00 to snake out one of the drains. One drain, they could not snake due to something logged in the drain. Paid another 407.00 to have them replace the tub drain which was over a basement area with pretty easy access. The service guy was nice, I think he felt bad about the charge of over 570.00 since it took less than 3 hours to do the job. Service was good but the pricing was outrageous.. I only agreed to service at this price becuase I needed to get it done and they were already there. Will not use again due to high cost.
Description of Work: Had clogged drains in a rental unit, called and adviced them I needed to snake them out

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$570

James C.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were very thorough, and knowledge able. They were responsive, and I would use them again in the future.
Description of Work: We need an estimate and pricing for replacing the heater and AC unit.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kenneth W.
07/2010
1.0
heating & air conditioning/hvac
  + -1 more
Took ten days to schedule an appointment. Five year old upstairs A/C unit was not blowing cold air, hence a 15+ degree temperature difference between upstairs & downstairs. Service tech spent about 6 hours diagnosing problem. Couldn't find the problem so he tried cleaning the coil (using my garden hose and charging me $100 for that), adding freon, then removing freon. He didn't have the right equipment when he arrived. Kept complaining that his temperature guage was broken so he was using what appeared to be a meat thermometer. Nice guy, but end result cost me $300 and A/C is no better than before.
Description of Work: Service tech attemped to diagose my A/C problem, cleaned outside coil & added freon.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

John M.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
I called them to come and have a look at my air-conditioning system. They came and diagnosed the problem quickly and did a good job in repairing it. They were very professional and very courteous. They asked me a lot of questions to help in diagnosing the fault, and gave me all the options upfront, along with the prices involved. They have done a fine job.
Description of Work: They have repaired my air-conditioning system. They did some diagnostic work and replaced some components.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Contact information

5507 Ball Camp Pike, Knoxville, TN 37921

http://www.HappyHiller.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
0187867
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Ceiling Fans,
Lighting,
Gutters

FAQ

Hiller Plumbing Heating & Cooling is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Hiller Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Hiller Plumbing Heating & Cooling does not offer free project estimates.
No, Hiller Plumbing Heating & Cooling does not offer eco-friendly accreditations.
Yes, Hiller Plumbing Heating & Cooling offers a 10% senior discount.
Yes, Hiller Plumbing Heating & Cooling offers emergency services.
Yes, Hiller Plumbing Heating & Cooling offers warranties.
Hiller Plumbing Heating & Cooling offers the following services: Residential plumbing, heating & cooling, electrical, removal of sludge, repairs, replacements
Construction services

Contact information

5507 Ball Camp Pike, Knoxville, TN 37921

http://www.HappyHiller.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day