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Frazier's Carpet One Floor & Home

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Additional DBAs - fraziers flooring inc, frazier's carpet one. Award winning.

Business highlights

71 years of trusted experience

Services we offer

Carpet sales & install, floor sales & install.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.884 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-84 of 84 reviews

Neil Q.
07/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Frazier's Carpet One Floor & Home
Thank you so much for your positive review. Kevin Frazier

Pat P.
06/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Old carpet was replaced with new carpet in living room, dining room, hallways, steps, and three bedrooms. The installers worked a day and a half, and took no breaks. They were prompt, courteous, professional, and did an excellent job of installation and clean up. I have used Frazier's for carpeting and linoleum flooring several time in the past. I have been pleased with their product and work each time. For this job I shopped at two other companies besides Frazier's, and found Frazier's to have the best price and quality for the type of carpet I wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,550

Response from Frazier's Carpet One Floor & Home
Thank you so much for your kind comments. It is always our goal at Frazier's to meet and exceed our customers expectations. Thank you for your business. Fraziers

Glenis N.
06/2015
2.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I ask to have the carpet installer to let me see the floor when he got the laminated off. He was unloading the truck and I asked if I had time to go get a breakfast sandwich (15 minutes). When I got back, he had pulled the laminated out and had almost finished installing the carpet. I may have been gone closer to 30 minutes but that is still quick. I did not get to see the flooring. I called and requested they pull the carpet back so I could see the floor. They gave me a hard time but eventually did it. It had some rot so I had someone there to fix anything before the carpet was put back down. It has now been only a few years and the carpet is creasing up. That is a sign of a cheap pad - they insured me that they put in a good pad. I have now wasted money for a poorly installation and will have to replace the carpet soon, AGAIN. I would not use them for anything. A major ripoff place.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,500

Cassie O.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: We hired Frazier's to put down new linoleum in our hall bath and lay new carpet on our stairs. My husband did prep work by taking out floor trim, ripping out the old carpet, and securing the banister. So, we did the demo, and Frazier's did the installation. | |The only complaint is that we forgot to screw down the old linoleum where the floor squeaked, so our new linoleum looks great, but the floor still squeaks. | |The carpet that we chose is great for our family and very easy to spot-clean on spills. They come right up with very little fuss. Frazier's gives you care instructions when you sign the paperwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Frazier's Carpet One Floor & Home
Thank you for choosing Frazier's, your business is greatly appreciated. It is our goal and our pleasure to meet and hopefully exceed all our customers expectations. Kevin Frazier

BOB P.
12/2014
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: New vinyl in two bathrooms and new carpeting in one room. Service people were punctual, polite, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Frazier's Carpet One Floor & Home
Thank you for choosing Frazier's, your business is greatly appreciated. It is our goal and our pleasure to meet and hopefully exceed our customers expectations. Kevin Frazier

jean M.
06/2014
4.0
carpet installation, ceramic tile
  + 0 more
unknown
Description of Work: I called Frazier's for an estimate on hardwood flooring. Their prices seem like they are a bit high. Everything else was great. I will not use them for my installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Mrs G.
05/2014
5.0
ceramic tile, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: Replaced carpet in living room, stairs, and 4 bedrooms. Also stretched carpet in bonus room. They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Sharon M.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Fraziers replaced the carpet and padding in 4 bedrooms plus the bonus room. Jeff was patient and helpful in the selection process. The crew moved all the large furniture and returned it after installation. The crew was polite and handled our belongings and home with a great deal of care. We were so pleased with the work and would highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Clay D.
07/2012
5.0
hardwood floor
  + -1 more
Previously described.
Description of Work: Engineered hardwood flooring was installed (glue down) over very rough concrete subfloor. Fraziers' installers did an excellent job of prepping the rough concrete to accept the glue for the flooring. The installers (Dennis and Dwayne) were very professional, timely, and did excellent work. Josh, our sales rep, was excellent to work with. He understood the complexities of the job and made sure we had installers who could handle the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4501 Western Ave, Knoxville, TN 37921

www.frazierscarpetoneknoxville.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning,
Hardware & Home Improvement Stores

FAQ

Frazier's Carpet One Floor & Home is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Frazier's Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Frazier's Carpet One Floor & Home offers free project estimates.
No, Frazier's Carpet One Floor & Home does not offer eco-friendly accreditations.
No, Frazier's Carpet One Floor & Home does not offer a senior discount.
No, Frazier's Carpet One Floor & Home does not offer emergency services.
No, Frazier's Carpet One Floor & Home does not offer warranties.
Frazier's Carpet One Floor & Home offers the following services: Carpet sales & install, floor sales & install.

Contact information

4501 Western Ave, Knoxville, TN 37921

www.frazierscarpetoneknoxville.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM