Frazier's Carpet One Floor & Home

From start to finish, this job was handled beautifully and professionally. The sales rep was top notch and the installers went above and beyond expectations.

We ordered Shaw flooring and were unable to install it immediately, so we stored it in our house until installation. The flooring was in a climate controlled environment the entire time. At the the time of install, the planks were warped and could not be installed. Frazier's refused an exchange for the faulty material.

It went great. Just what you'd expect from pros.

Did not have the work done. Had a salesman- Aaron come out to give me an estimate on November 13th. Gave me a fair competive quote. Asked also for a quote on some repairs in my kitchen floor on a company that had gone out of business. Said he would have to have his installers come out and look at it to give me quote. Did not hear back. Called and scheduled a date for December 6th, and did not come or call then I called and said his installers would probably be able to come the 7th. Did not hear so called and he said they should be able to come the 11th. Did not hear. Ask to speak to a store manager. Said they would call-no one called. I called the 12th and talked to another salesperson who said we don't do those kind of repairs. So basically I think I was strung along for a month where I was hoping to get the job done before Christmas so I went with another company. I thought Faraziers was a good company by the A ratings but they are not honest with what they tell you. Cost below does not reflect any repairs. Was punctual to come out and give me a quote. That was the only area that was good.

The man i talked to did not show up. I left work earily to meet him.

Once I decided on which carpet to purchase, the process went smoothly. The installers did a quality job.

We were very pleased in our experience with Frazier's Carpeting. Our sales rep., Chastin, was helpful and patient with us as we went through the shopping process. Chastin was interested in making sure that we got what we wanted. Our installer, Roger, was the best. He takes great pride in his work and did a great job. Very happy with the process and result.

Lots of type of flooring and professionally installed. One day to remove carpet and pad and bring in the hardwood flooring. Then we had to let the flooring acclimate for a week and then when they came to install it, took another 3.5 days.

This project went perfect from beginning to end. From sales to installation, very knowledgeable, experienced, and professional. And a very fair price. I will be using them for more projects in my house.

I enjoyed working with Sherrie. She knows the product and process and happily worked within my budget constraints. I found just what I was looking for, a good-looking but tough commercial weave that doesn't run if snagged (the feature is called Zip Guard, and I have a cat). Installing commercial carpet on stairs is not easy, but the install team, Christian and Dick, had the experience and skill to do it right. Everyone at Frazier's was helpful and on the ball. I really do like their style. :)

Start to finish they did great. Price was right and service met expectations. Due to illness, the installation took an extra day but still finished earlier than quoted. Very pleased.

I know Frazier?s. I have used them in the past and they have always done good work. They have put carpet in my previous house and they have put carpet in this house that we have only been in for six months. It included their best grade pad underneath the carpet and one of their best grade carpets. You can trust them. They do good work and I was very pleased with the whole experience. Their price seemed reasonable considering I was getting their best quality pad and carpet.

Initial quote stated two days for installing the carpet. They did it in one day. Foyer and hallway flooring was previously done in one day. Both Roger Ferris, who installed the foyer and hallway flooring and Dick and Christopher who installed the carpet and are independent contractors for Frazier performed all the work in a very professional manner. Their installation performance was excellent bar none. Jon Cox, sales representative was very patient, and helpful, in the selection process of the various materials and color schemes that we selected. The final result exceeded our expectations.

Sherrie came to my house on 1/13/2015 to give me an estimate on having vinyl flooring put in my workroom. She was exactly on time, very pleasant, and obviously knew what she was doing. Her estimate was in the range I was looking to pay so I asked her to schedule the work, she made a call and asked me if Monday 1/19/2015 was OK, I said set it up. Her vinyl guy (I believe his name was Roger, if not please forgive my terrible memory!) Showed up exactly on time and went to work. Less than four hours later my workroom floor looked great! He gave me some vinyl cleaner, gave me advice on how to maintain it and told me to call them if any issues came up. I could not be happier with this company!

Working with Fraziers was an outstanding experience in every aspect. The courtesy and attention I recieved while selecting material with Jeff made me very comfortable. The crew that installed the flooring and backsplash were polite, neat and punctual. They answered any questions that I had during the process and completed the work within the 3 day timeframe that was committed. When they were done they reviewed the work with me; making sure that I was satisfied. They let me know if I had any concerns that I could contact Fraziers and in fact I did have a small additional request that they came back the next day to address for me. I was very happy with the work and would recommend them highly.

Everyone I dealt with at Frazier's Flooring was very professional/knowledgable and timely. I'm very satisfied with their work on my home, not an easy job with many angle cuts and a rock wall to meet up with.

It went great Robin & Daryl did the work and it looks great,they are real good at what they do.

I moved into a new condo and wanted to extend existing hardwood. Got several companies out to look at it. Sherrie at Frazier's was the only one to recommend a product to match. Dennis and his team did the initial install. They were professional and efficient and accommodating on what needed to be done in what order to accommodate painters and furniture being moved in. We loved the floor so much, had Frazier's do another room. Travis and his team did that install and did a similarly great job. Frazier's was easy to work with. Everyone was super nice, professional and accommodating. I would recommend them highly.

The sales person we worked with was excellent; he reviewed all of the flooring options with us before we made the decision. He came to our home to measure for the flooring, and provided us with a quote that included everything; nothing was added later. The installers arrived as expected and were highly professional. We are very pleased with our experience.

They were excellent. We had flooding in the house so we had to replace the downstairs floor. They were very professional, punctual,and spent all the time with us we needed while picking out the flooring we wanted. They replaced a bathroom sink for us. One of the nuts was loose and they came back the next day to fix it. Dan coordinated everything for us and did an excellent job! I would recommend them to anyone and will use them again.

It went very well with Frazier's Carpet One Floor & Home, had a great experience with them, it was a great experience all the way around, they had come back couple of time about any complaints. They returned my phone calls quickly, they were very patient when we went into the showroom. They finished the job well within the timeframe that was estimated. They were pleasant people to work with.

They service went very well. They cleaned after them selves and very knowledgeable. I would definitely recommend them to others.

Excellent service all the way from sales to installation and follow-up. Date and cost are approximate. I don't want to find the paperwork at the moment.

they did a beautiful job - no seams showing anywhere five years later - we had a couple of bubbles a few years after about two years ago - we called them and they came right out and fixed them - no charge - cannot tell where the bubbles were - their crews are polite and clean up after themselves - our experience with them went very smooth - they are coming out 5-6-14 to fix our floor in our master bath where we had a new bath tub installed to fix our floor - we wouldn't call anyone else - I would highly recommend them

I needed large remnants for a few rooms. Fraziers had exactly what I wanted in a range of sizes, quality, and price. Nice folks. Good carpet.