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Done Right Cleaning Service

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

Thank you for taking your time to look at my business. I have been cleaning for 2 years with my business and 4 years working for a cleaning business that did new constructin clean up. After the housing market crashed I changed gears needing more work than my current boss could provide. So I took a risk and decided to make a go of it for myself.I can do various types of cleaning form new construction clean up to move in/ move out, to weekly, bi-weekly, monthly cleanings. Pricing is basied on size and square ft. and detail of clean needed. Every house is different and I pride myself in doing the absoult best. I am very detail orentied taking the time to look after the little things. I provided all my own cleaning prouducts( unless a specfic item is need or you would like your own cleaners used.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Basic clean- kitchen-(includes outside of fridge, stove, and dishwasher also inside and out of microwave) and all surfaces , Living room- dusting, vacuum all floors and rugs, Bathrooms-shower, bathtub, toilet, mirrors, sinks. I also clean light fixtures, light switch plates and electric outlets covers and dust doors, also ceiling fans(dustings) and baseboards( I like to do them the first time I come and will continue to keep them up- extra charges do apply for mini-blinds &windows please see

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.495 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
15%
3
9%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 76-95 of 95 reviews

BONNIE C.
03/2014
1.0
house cleaning
  + -1 more
Did not use service
Description of Work: Did not use the provider.
Rating CategoryRating out of 5
$85

STEPHANIE W.
02/2014
2.0
house cleaning
  + -1 more
.
Description of Work: average cleaning-broke an item and hid the pieces

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
punctuality
3.0


HELEN F.
10/2013
5.0
house cleaning
  + -1 more
It was good. They were fine.
Description of Work: I purchased a Big Deal coupon from Done Right Cleaning Service to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Karen M.
06/2013
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Scott B.
05/2013
5.0
house cleaning
  + -1 more
Well
Description of Work: first time cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David V.
05/2013
5.0
house cleaning
  + -1 more
Went great
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Niki K.
12/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: She was very flexible as I had to reschedule 2 different times.
Rating CategoryRating out of 5
Yes, I recommend this pro

Audrey C.
12/2012
3.0
house cleaning
  + -1 more
For get it!
Description of Work: It was supposed to be fore 3 hrs. They were here only 2&1/2 hours. When I called to set up an appointment, she really did not want to travel so far. They were ok, but I would not have them again. Audrey

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$75

Kirk P.
11/2012
5.0
house cleaning
  + -1 more
rec
Description of Work: Cindy has been to my house two times so far. She is prompt, a great communicator, reliable and has done a great job cleaning my home. She is also very flexible which is important to me because my availability varies significantly. I recommend her highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kent C.
11/2012
4.0
house cleaning
  + -1 more
Good work
Description of Work: Nice Lady

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$95

Jerry M.
09/2012
5.0
house cleaning
  + -1 more
Excellent in all areas
Description of Work: Cleaned entire house as requested

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Gwen S.
09/2012
4.0
house cleaning
  + -1 more
overall, o.k.
Description of Work: I bought a special on Angies List, x 2. It was 3 hours of house cleaning for 75.00. I used each special on 2 diff. days. The owner answered my call to book the days very promptly. She was late the first day, arrived alone. She cleaned my master bath and bedroom, gave me an extra 30 mins. because she was late.Do ask questions she didn't clean under the bed as I requested I didn't say anythung as she was coming back the next week. She brought a worker with her the 2nd time . put her time in and left.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Carolyn W.
06/2012
5.0
house cleaning
  + -1 more
went very we;;
Description of Work: house cleaning ...several rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Christine B.
05/2012
2.0
house cleaning
  + -1 more
it didn't
Description of Work: Was not to enthused about a job of cleaning 2 empty houses. Poor sales person. Iam a member here and said Im looking at Angie's list and she wanted to charge me 220. for 2 empty houses. She has a deal for 79.99.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Done Right Cleaning Service
I do not think that was very fair of you. Myself I would not expect some to do a move out for two houses for 79.00 . Two houses are you kidding me poor sales person shame on you. I would never expect somone to do shuch an involved cleaning of two houses for so little. I am an excellent cleaner and everyone how uses me can tell you so. Also the price I did give you was very fair. Good luck to you.

Joan M.
04/2012
5.0
house cleaning
  + -1 more
see above.
Description of Work: Cindy Griffin returned my initial call and set a date to come clean the house...3 hours cleaning for $75...a special MY BID DEALS from Angie's List. She called ahead, was on time, looked over the house, told me what she could do, did it very well and left us sparkling clean. She is a hard worker and doesn't stop until her time is up. She is pleasant and determined in her work. She brought her own supplies although I gave her the supplies I prefer for particular jobs. I'll use her again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Done Right Cleaning Service
thank you very much. Please feel free to call me anytime.

KARA G.
10/2011
1.0
house cleaning
  + -1 more
Waste of my time!
Description of Work: I contacted Cindy for an estimate on cleaning house. We set up a time and she was A NO CALL/NO SHOW. After waiting all day on a Wed!! I had called her numerous times on BOTH numbers to not get an answer. A couple weeks later I tried calling her back (things happen and I give 2nd chances). She had told me that she had sooo much going on. Well, she could of least called me. What has me upset now, is that when I talked to her this last time she told me to e mail her and send my address with the best day to come and again and she would see to it that she calls me back to confirm. GUESS WHAT?? NO CALL BACK, AGAIN!! I'm very glad this worked out the way it did because just think if I hired her,??? Wow. Poor, Poor buisness skills! I have found another housekeeper right here on Angies List.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Done Right Cleaning Service
This was an unfortunate experience for both of us. She was the first to reschedule, and after that I had a very hard time trying to accommodate her. I'm very sorry this did not work out.

Vivian O.
04/2011
5.0
house cleaning
  + -1 more
I will definitely be using her in the future and most definitely would recommend her to my friends and family. All around just excellent and friendly.
Description of Work: Cindy came and cleaned my apartment. My apartment was super messy and she cleaned it fast and did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Done Right Cleaning Service
thank you for the review as I do you for all of my clients that want to share their experience. Let me know if you need anything else

Rosemary K.
04/2011
5.0
house cleaning
  + -1 more
I'm very pleased with the service and plan to continue using the service
Description of Work: Cindy arrives ready to work and gives the house a thorough cleaning. I'm very pleased with her work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Done Right Cleaning Service
Will continue to clean for the member, Like working for her as she is a very pleasant person. I arrive on time clean and am paid for my work. Look forward to cleaning for you again.

Larry C.
03/2011
5.0
house cleaning
  + -1 more
We do not live in Knoxville, but are preparing to sell our house in Knoxville; joined Angie's list to find help preparing the house; chose Cindy, spoke to her on the telephone, made and appointment, drove to Knoxville, let her tell me what she felt needed to be cleaned. She listed everything that we had wanted done. She was very detailed and knowledgable about how to clean all of the areas. She gave us her price. We discussed a time-line and we hired her. We were comfortable enough after one meeting to give her a key to the house and drive back out town. She called with any questions she had and returned our calls promptly. She did everything she promised and to our satisfaction and in the time-frame that we agreeded upon. Very personable, professional, and dependable. We would hire her again in a second.
Description of Work: Totally cleaned a recently vacated house; goal was to prepare it for painting and other repairs for resale. WINDOWS: Cleaned inside and outside of 14 windows, as well as scraping off all old paint by the window panes KITCHEN: cleaned cabinets, inside and out; stove, inside and out; refrigerator, inside and out removing all shelves and drawers, scoured sink, counters, and floor BATH: scoured shower, sink, vanity, and inside drawers, cleaned floor and baseboards LIVING ROOM AND DINING ROOM: Mopped wood paneling, wash globes in overhead chandelier, mopped and glossed hardwood floors, vacuumed out old fireplace BEDROOMS: removed paint spots from hardwood floors, mopped and glossed floors BASEMENT: removed spider webs, swept down concrete floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Done Right Cleaning Service
hope your house sells soon call me if you need me to touch it up again if needed thank you once again. Its was a pleasure to work for you

Contact information

1110 Phillips Ave, Knoxville, TN 37920


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Mattresses,
Vacuum Cleaners,
Glass and Mirrors,
Garbage Collection,
Drapery Cleaning,
Carpet Cleaning,
Blind Cleaning

FAQ

Done Right Cleaning Service is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Done Right Cleaning Service accepts the following forms of payment: Check,PayPal
Yes, Done Right Cleaning Service offers free project estimates.
Yes, Done Right Cleaning Service offers eco-friendly accreditations.
Yes, Done Right Cleaning Service offers a 10% senior discount.
Yes, Done Right Cleaning Service offers emergency services.
No, Done Right Cleaning Service does not offer warranties.
Done Right Cleaning Service offers the following services: Basic clean- kitchen-(includes outside of fridge, stove, and dishwasher also inside and out of microwave) and all surfaces , Living room- dusting, vacuum all floors and rugs, Bathrooms-shower, bathtub, toilet, mirrors, sinks. I also clean light fixtures, light switch plates and electric outlets covers and dust doors, also ceiling fans(dustings) and baseboards( I like to do them the first time I come and will continue to keep them up- extra charges do apply for mini-blinds &windows please see
Ask for details

Contact information

1110 Phillips Ave, Knoxville, TN 37920


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed