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Done Right Cleaning Service

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

Thank you for taking your time to look at my business. I have been cleaning for 2 years with my business and 4 years working for a cleaning business that did new constructin clean up. After the housing market crashed I changed gears needing more work than my current boss could provide. So I took a risk and decided to make a go of it for myself.I can do various types of cleaning form new construction clean up to move in/ move out, to weekly, bi-weekly, monthly cleanings. Pricing is basied on size and square ft. and detail of clean needed. Every house is different and I pride myself in doing the absoult best. I am very detail orentied taking the time to look after the little things. I provided all my own cleaning prouducts( unless a specfic item is need or you would like your own cleaners used.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Basic clean- kitchen-(includes outside of fridge, stove, and dishwasher also inside and out of microwave) and all surfaces , Living room- dusting, vacuum all floors and rugs, Bathrooms-shower, bathtub, toilet, mirrors, sinks. I also clean light fixtures, light switch plates and electric outlets covers and dust doors, also ceiling fans(dustings) and baseboards( I like to do them the first time I come and will continue to keep them up- extra charges do apply for mini-blinds &windows please see

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.495 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
15%
3
9%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 95 reviews

Diane D.
10/2014
3.0
house cleaning
  + -1 more
I was unable to reach the provider, so I have had no contact with the provider. For "Approximate Service Date," I used today's date because I had to put something in the field.
Description of Work: .
Rating CategoryRating out of 5
$85

William O.
09/2014
5.0
house cleaning
  + -1 more
After a little bit of trouble arranging a time, she arrived and reviewed the area. Since I had a larger area than most, we agreed upon an extra $20 for the larger area. She did a pretty good job cleaning which included vacuuming carpets and floors, mopping kitchen floors, bathrooms, and tiled basement area. She also cleaned the bathroom including toilets, shower, and garden tub. She spent several hours cleaning the place and it helped out my working wife quite a bit.
Description of Work: Cleaned all three levels of a 3300 sq ft house. Vacuum, dusted, mopped floors, and cleaned bathrooms, kitchen, living room, dining room, and finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Edward L.
07/2014
5.0
house cleaning
  + -1 more
It turned out really well! I don't believe there were any additional fees.
Description of Work: I purchased an $85 Big Deal for Housecleaning for up to 3,000 Square Feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

H Michael W.
05/2014
4.0
house cleaning
  + -1 more
It wasn't that great. They weren't as thorough as we wanted them to be. We are not using them anymore. They were professional but their quality was lacking.
Description of Work: I purchased a big deal for $100 for Whole House Cleaning for up to 3,000 square feet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Scott B.
03/2014
5.0
house cleaning
  + -1 more
It has gone well. Cindy has cleaned for us since May 2013. She does a good job & is flexible about targeting specific areas such as a guest room or bath if we are having guests. It is my intention to continue to use Perfection Cleaning Solutions.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Nicole C.
03/2014
5.0
house cleaning
  + -1 more
They did great! They were very professional and I highly recommend them.
Description of Work: $95 for Housecleaning for up to 3,000 Square Feet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

RICHARD C.
02/2014
4.0
house cleaning
  + -1 more
The service was fine. They showed up on time and did the work. I felt we didn’t fit so I went with a different company on a permanent basis.
Description of Work: I purchased a big deal for $95 for Housecleaning for up to 3,000 Square Feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$95

Ginny H.
10/2013
2.0
house cleaning
  + -1 more
I had pointed out specific things such as the baseboards that needed to be done and they needed to point this out to them. They did not clean it properly or pay attention to details. She used a shop vac and this is not hygienic because it blows the dust and dirt particle into the air. There was an entire list of items that they were supposed to clean such as baseboards and woodwork and they did perform these items consistently. Another example was the shower door and it didn’t look like they had even cleaned it at all. She did try to correct these items but her assistant mainly worked on commercial properties and was also not detail oriented and she did not seem to take ownership of the issues that I had pointed out. Based on this cleaning I would not use or recommend their services to others as the cleaning was not up to my standards.
Description of Work: They cleaned my entire house.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$85

Response from Done Right Cleaning Service
service that was purchased was 85.00 house cleaning special that i offered. Shower door had so much soap scum that the cleaning products that i used couldn't restore it to 100% I spent over an hour trying to get it as best I could. I'm sorry you feel that way. As for the shop vac, I have never had a complaint because of the filters i use. I is more sanitary than using a broom. If you had a problem with the shop vac than you could have asked for me to use another alternitve cleaning method. I sorry

Ken K.
09/2013
5.0
house cleaning
  + -1 more
THEY WORKED VERY FAST AND EFFICIENTLY. I THOUGHT THAT ACCORDING TO THEIR COUPON ON ANGIE'S LIST THEY WOULD WIPE DOWN THE KITCHEN CABINETS, BUT THEY DIDN'T DO THAT. OTHER THAN THAT, WE WERE VERY PLEASED WITH THEM. THEY WERE ON TIME AND VERY PROFESSIONAL
Description of Work: CLEANED FLOORS AND DUSTED ALL ROOMS. CLEANED TUBS, SINKS, AND TOILETS IN TWO AND ONE HALF BATHROOMS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Penny B.
08/2013
5.0
house cleaning
  + -1 more
Cindy did a great job. She was friendly, but professional. She was a few minutes late, but called ahead to let me know - I really appreciated that. Asked me exactly what I needed done and then followed through with everything.
Description of Work: cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen F.
07/2013
5.0
house cleaning
  + -1 more
I thought I would be able to clean my house myself after moving out, but I was so exhausted by 3 days before my move that I knew I was going to need help. I found Done Right on Angie's List and they said "Yes"! Cindy & Glen arrived the day after the move (a Friday), a little later than we planned because they already had a job booked earlier that day that took longer than expected. But they worked hard until I was ready to call it quits and then came back early on Saturday to finish. The house was absolutely sparkling when the buyers walked through on Sunday. Done Right did right by me, for sure! I will always recommend them.
Description of Work: move-out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dianne P.
07/2013
4.0
house cleaning
  + -1 more
Cindy is nice and pleasant. Her helper was nice but quiet. She felt we were too far from her home, so we won't be doing further business, but she kept her commitment. Some of the jobs she said were standard don't seem to have been done....like wipe down the kitchen cabinets and appliances. There were spots left on the fridge that came off easily. There is a tiny round rattan coffee table in the bedroom and a big "wad" of lint was behind it. Our house is large, but there were bedrooms that were uncleanable so that made the house way under 3000 feet. She wanted to do more work to make her trip worthwhile, so we let her clean a few sets of large, wide blinds, and clean some small screens, for $50 extra dollars. They seemed to do a good job. To be fair, we have not finished the remodeling, so the house was a mess in many places.
Description of Work: PLEASE NOTE: We are remodeling...new ceiling, new walls, etc. She has graciously agreed to come when it is finished....approx. 2 weeks Thank God!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$79

Carrie D.
07/2013
2.0
house cleaning
  + -1 more
She brought her child with her, who ended up carving some things into my floor. She also left the front door open all day, even after she left. I could tell she didn't do some of the work that she was supposed.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$120

Mary T.
07/2013
4.0
house cleaning
  + -1 more
Okay. No real attention to detail. Clutter, which I will admit is a problem and no doubt hard to clean around, was moved and left even more jumbled and unsightly. Vendor had sold me a one-time cleaning special priced at $95 for cleaning 3000 feet. When she arrived, I disclosed that my house was more than 3000 feet (more like 3,500) and she said she'd take an extra $50 to do the whole thing, on top of the $95 I had already paid. Thus I paid nearly 50 percent more money for her to clean about 16 percent more space. I could have negotiated further, but just didn't feel up to it. Not really sure about these low-priced "specials" advertised on Angie's List...find that I feel better about delineating a specific job with a specific vendor. Live and learn.
Description of Work: Cleaned bathrooms, surfaces, floors of many rooms/area in my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$145

ROSA M.
07/2013
4.0
house cleaning, window cleaning
  + 0 more
The company was great. Very professional, and responsive but unfortunately they were no longer honoring these deals.
Description of Work: I had purchased two big deals for $95 for Housecleaning for up to 3,000 Square Feet.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$190

JAMES M.
06/2013
5.0
house cleaning
  + -1 more
Cindy arrived right on time and went right to work after walking through the house and reviewing what we wanted done. She is fast, efficient and thorough and knows her job quite well. Very pleasant personality but doesn't waste time talking or visiting. Quite pleased with the job she did cleaning the house.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

christine P.
06/2013
5.0
house cleaning
  + -1 more
She did a great job because I had a old house that had new construction done to it so there was dry wall dust all around. So when she was done you couldn't even tell that it just had 37 windows put in. I don't even know how to explain this. She was there within two weeks. She was very understanding, cooperative and she came two different times because it was a lot of work to be done. She worked with me that's what I was impressed with.
Description of Work: I had a big deal from Done Right Cleaning Service for housecleaning services on a old house I just did new construction on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul P.
06/2013
3.0
house cleaning
  + -1 more
I last used them July of last year. This is the first time that I used this company and I was not very happy with their service because the “Big Deal” is very misleading. They said that $79 for the full house cleaning for up to 3,000 square foot and our house is a little more than 3,000 square foot. We told the lady that came out there was a couple of rooms but she wasn't happy to do that. So, it was not the best of experience honestly. What we really wanted was for that lady to vacuum and clean the bathroom and the kitchen which was mainly included but she didn't do lot of the areas in the bathroom and some parts on the kitchen too. The only I liked on that was the price of the “Big Deal” and the fact that she came on time.
Description of Work: I purchased a "Big Deal" from Done Right Cleaning Service and they did some house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$79

James R.
06/2013
5.0
house cleaning
  + -1 more
They were on time for the appointment and did a fantastic job. When they were through, everything shined!! I will definitely have her clean my home in the future.
Description of Work: She and her helper cleaned the entire house, including all surfaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lee W.
06/2013
5.0
house cleaning
  + -1 more
I contacted Done Right (Cindy) approx 3 weeks ago. Arrangements were confirmed for 6/13/2013. Cindy said she would be here at 11:00 she arrived at 5 past eleven (you can't ask for any better). Our house was extremely dusty and lots of clutter. My wife has had many health problems, confined to a wheelchair, since September of last year and house cleaning was not a priority. Cindy and Gene went right to work. One area in particular we are pleased with is the shower stall. There was mold on the floor and around the bottom frame and the sliding doors were very water spotted. I have spent many many hours trying to get them clean with little success. When Cindy and Gene got through with them the doors were spotless and most of the mold was gone. We were so impressed with their service that we made another appointment for next month. One couldn't go wrong by having them clean your home. Lee Walker
Description of Work: Provider did all task that the ad said they would do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Marjie O.
04/2013
5.0
house cleaning
  + -1 more
Cindy returned my initial phone call promptly and we scheduled her services at my convenience. She and her helper are very friendly, professional, and thorough. They brought their own supplies and equipment, worked together in a room at a time, and spot-checked each other's work. I highly recommend Done Right Cleaning Service. They live up to their name!
Description of Work: Excellent job of cleaning the first floor of our house. Cindy is coming back next month to clean again. I hope to make her service a regular routine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Valerie F.
04/2013
5.0
house cleaning
  + -1 more
I have used Done Right Cleaning Service two times so far, and I am extremely pleased with the quality of work and the cost of their services. I have decided to continue to use them on a bi-weekly basis, because they are so good. I would highly recommend them, and I encourage anyone wanting this kind of service to give them the opportunity to show what a great job they do.
Description of Work: They cleaned my hardwood floor perfectly, bathrooms, kitchen, ceiling fans, dusted, and cleaned all appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jeffrey D.
04/2013
4.0
house cleaning
  + -1 more
Very good and reasonable overall! Definitely worth the price!!
Description of Work: Apartment cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

James G.
03/2013
5.0
house cleaning
  + -1 more
This was an Angie's List special, and we were very happy. The deadline was actually earlier, but Cindy kindly worked with us to do it later, due to your own constraints. Cindy and her helper were prompt, professional and did an excellent job. Very flexible and helpful. We will definitely call her again in the future.
Description of Work: dusting, vacuuming, cleaning bathrooms, cleaning glass entry doors, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

chad R.
03/2013
5.0
house cleaning
  + -1 more
Cindy came out with her assistant and did a great job cleaning our house for 3 1/2 hours. She was willing to come with only a few days notice to help us get everything nice and clean before we list our house for sale. They were both very friendly and hardworking. I would recommend her with out hesitation.
Description of Work: They mopped, cleaned blinds, scrubbed down the bathrooms, cleaned under beds and dusted surfaces that had not been touched in years! They are definitely not afraid to get their hands dirty. They used a shop-vac to get up dirt and then mopped. I am sure they did more beyond that but that is what I remember seeing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

1110 Phillips Ave, Knoxville, TN 37920


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Mattresses,
Vacuum Cleaners,
Glass and Mirrors,
Garbage Collection,
Drapery Cleaning,
Carpet Cleaning,
Blind Cleaning

FAQ

Done Right Cleaning Service is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Done Right Cleaning Service accepts the following forms of payment: Check,PayPal
Yes, Done Right Cleaning Service offers free project estimates.
Yes, Done Right Cleaning Service offers eco-friendly accreditations.
Yes, Done Right Cleaning Service offers a 10% senior discount.
Yes, Done Right Cleaning Service offers emergency services.
No, Done Right Cleaning Service does not offer warranties.
Done Right Cleaning Service offers the following services: Basic clean- kitchen-(includes outside of fridge, stove, and dishwasher also inside and out of microwave) and all surfaces , Living room- dusting, vacuum all floors and rugs, Bathrooms-shower, bathtub, toilet, mirrors, sinks. I also clean light fixtures, light switch plates and electric outlets covers and dust doors, also ceiling fans(dustings) and baseboards( I like to do them the first time I come and will continue to keep them up- extra charges do apply for mini-blinds &windows please see
Ask for details

Contact information

1110 Phillips Ave, Knoxville, TN 37920


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed