Custom Renovations Co

Excellent work. Have used them before and will again in all likelihood.

Went very well: professional workers, quick turnaround of under three days, and excellent cleanup!

Mark's quote was very reasonable, and his crew was efficient, on-time, and did high quality work, including several vents and joining with an existing shingle roof. Due to a design change (my issue, not theirs), I later had them come back and retrofit a ridge vent, which was also done expeditiously. I appreciated their safety practices on the roof, as well.

Mark and his team exceeded our expectations in the remodel. They showed up early and worked all day. Made us feel we were their only priority at the time. They even installed our storm door in the rain! The job wasn't easy as our house was a foreclosure built in 1970 and neglected by previous owners, but the quality of the finished product is better than we could have imagined.

Custom Renovations converted my basement into a mother-in-law apartment. I love it! The owner, Mark Steck, talked with me regarding the function of the space. His expertise prompted me to consider important aspects that I would have missed just going on my own ideas. The design works great. The lighting configuration is excellent and much better and more functional than I would have planned. The team corrected the slight inward slope of the basement entry and a gutter runoff drainage issue. The tile shower looks fantastic. A new window in the block wall makes it not feel like a cave.

The finished results were great. The new stucco really brightens the foundation and looks great from the street.

He resonded quickly & they came the following day to measure. Haven't heard anything since that day. its been about 3 weeks

company said they would get in touch and never did

He was very responsive to our request for an estimate. We were in a rush so he fit us in early, showed up on time and completed the work on schedule. The work and material were high quality. Excellent outcome.

The storage building installation was very good, Mark had a good crew working on this and they did a great job, and we are also very happy with the built in unit-These are the only reason the over-all rating is a D and not F. Mark had a different crew working on the interior. The door installation and rough construction were all done well but the finish work is terrible, very poor. The stair stain is very uneven, the treads were not sanded before staining, there are exposed nails there were not set and some that were set but not filled before staining. The trim work was good but many nail holes not properly filled both inside and on the exterior doors. The new wall in bedroom had exposed tape and a crack at the top of the wall-For some reason Mark just caulked the joint between the wall and ceiling, he did not tape it. The basement floor has spots where the stain is already peeling and most of the spots are not in a walking area but in corners or out of the way areas. It does not look like his crew properly cleaned the floor before staining. We have a central Vac system and use only a standard brush attachment when cleaning. We called Mark and told him about the several of these issues (We did not mention the basement floor, this just started happening) and he promptly came out. He re-caulked the crack on the wall which cracked again within a week-The attached picture is after he fixed it. He also filled some of the nail holes and did a bit of work on the other issues but did nothing for the stairs. He did fill two nail holes in the middle of the tread with a dark putty which actually made them stand out more. Mark was very much aware we were not happy with the finish work but offered no solution other than some random repairs. Drywall and trim work were supposed to be done so all we had to do was paint and nothing was even close to ready for that. We would recommend Mark for the rough construction only.

Mark always ensure the work is satisfactory to our standards, and we are very picky. Once job starts, his team works long hours each day until done. No gaps leaving you waiting.

Of the other listed masons, Mark was the only one who replied quickly and scheduled an inspection/estimate within a day or two of calling. The final cost was $100 above the top end of the estimate range, but we still considered it reasonable. Per the email chain, the work was to commence on the 23rd of Aug. When I hadn't heard from Mark by midday on the 23rd, I called to see what his ETA was. He asked if we could move the job to the upcoming Saturday. This was not feasible as we were already unavailable on that date. Mark did arrive not too long afterward, but this did not fill me with confidence. However, once he arrived, the work began quickly. The job took 3 days from start to finish. The only real issue is that we had agreed upon a "broom finish" for the cement but the finish was smooth. Is this a deal-breaker? No, it's just that with all the other projects going on simultaneously, it is easy to lose track of what was agreed upon, and I would have thought that is something he as the provider would annotate so as to not forget. Would I hire CRC in the future? Yes. Would I recommend CRC? Yes.

I have on complaints. The estimate given to me prior was 5% less than I anticipated. Again, I have no complaints.

Mark, his sons and his workers, made the remodeling process easier than any we've been through previously. We appreciated the questions they asked to ensure they understood exactly what we wanted. Mark's suggestions on quality products (the siding on the workshop) was perfect, we love the durability and look of the product. The workers were on time and they planned the work around the weather so we didn't have a lot of delays. They started July 7 and finished August 29 working 6 days/week most weeks. Even the small stuff, from having a porta-potty on site for their use, to cleaning up after themselves each day while working in the house, these guys were professionals. Before they left, the new building was swept, siding washed and a magnet run through all the area. Having a contractor who does things properly or better than you asked for is what I think every person looking to remodel hopes for. Look no further. We would recommend Mark, Marcus, Justin, Pedro and the rest of the crew, to anyone & will definitely hire them again for the next big project.

Excellent work, as usual. Highest quality Manville insulation was installed to raise the insulation level to about R30. We've contracted with CRC for about five years at over $30K, including a new roof, attic fans (2 homes); extra-large rain gutters, downspouts, and flashing (2 homes); commercial grade garage "winter" heater, kitchen exhaust fan, additional outlets, and other electrical work; and a myriad of smaller projects. We've never been disappointed. They always use the best materials and have the experience to do the job first-rate. Your home is probably your biggest investment, so it's understandable to be careful in selecting a contractor. You will not go wrong with CRC.

Save yourself some time and trouble and use this company. Mark couldn't be easier to work with and his guys do an outstanding job. My insurance, needless to say, was very difficult to work with. Mark worked within their parameters with no trouble at all. The curb appeal to our home has increased substantially. They are simply the best.

:Let me start by saying I have used this company for other projects before and know that Mark and his crew are wonderful to work with. Every day they arrived and started work by 8 am and worked till 5 pm. The whole project took about 2 weeks with some delays because of the weather, waiting on supplies to arrive, and unexpected needs (nothing a couple of trips to Home Depot couldn't fix). Mark and his guys are very thorough and professional and respectful of property (no smoking or eating while working). I have 3 dogs that needed access to the backyard several times throughout the day while they were working and they always made sure the gates stayed closed so they didn't get out. Things were left clean at the end of every day with all trash removed. I did get quotes from other companies, which were comparable in price but not for the quality of vinyl that I ended up with. Also, the other companies wanted a decision the day they showed up for the estimate and I was not comfortable with that. Mark presented me with choices based on what I wanted and let me take time to think about it. I also did research about each product before making a decision. I have a few more projects to be tackled and I will certainly contact Custom Renovations again for estimates.

Our 1960's rancher was in need of some major fixes when we bought in 2015. We contacted Custom Renovations and they responded promptly. Mark, the owner, came to our house and gave us a very reasonable quote to enclose our car port, convert 1.5 bathrooms into 2 full bathrooms, replace the front door, and fix-up/paint the exterior of the house. Mark was always quick to respond and laid out a lot of affordable options for the upgrades. Robert, the project manager, and his team were always early to the job. Robert was fantastic and walked us through all of the processes of the job. Even when we had worries or concerns about something, Robert gracefully talked everything out with us and ensured we got the look we wanted with the remodeling. I highly recommend these guys. They weren't the lowest on costs nor the highest, BUT they went to great lengths to ensure the job was done right. I was particularly impressed with how well they covered all furniture (to protect from debris/dust) and how they cleaned up the house so well after each day of work. Having Mark and Robert on the job was well worth the price of the job and being able to have peace of mind.

We had storm damage to our roof and needed to find someone to do the work. We contacted five companies to get estimates. Of the five, Mark (CRC) replied to us very quickly to set up a time to come out and see what we needed. He went over everything that he would do, how he would do it, the materials that he would use, and what the warranty is. Another company came out and spent ten minutes looking and measuring without explaining anything, another one called over a week later, and two never replied at all. This was new territory for us and Mark was available over the next couple of days to answer more questions and explain things before we decided to hire him. The initial contact, explanation, and the availability for follow up put CRC clearly in front of the other companies that I had tried to contact. We decided to go forward with CRC and contracted with them to replace the roof, install new gutters (upgraded from 5" to 6"), install a solar attic vent, replace five window screens, and replace two bathroom vents with upgrades and to run duct work from those vents to the outside of the roof. CRC started work two days later on the roof and gutters and completed that work on the same day. It was very hot and those guys worked hard all day to get the job done. Mark was out to our house several times during the day to check on the progress and make sure that everything was going well. He came back the next day and finished with the bathroom vents and the screens. After each day, everything was picked up and swept (outside) or vacuumed (inside). We are very happy with the work that was done and this whole experience in general. It went very smoothly and we wouldn't hesitate to hire again or recommend CRC in the future. Thanks again to Mark and the guys from CRC for making an initially difficult situation so much easier. Scott **I had tried to write and submit this review a day earlier and I haven't seen it yet, so hopefully this isn't a duplicate.**

We had storm damage to our roof and started contacting people for estimates for the repair/replacement of the roof and gutters. I contacted five different companies. Mark (CRC) contacted me very quickly and set up a time to come out and give me a quote. He took his time and explained what he would do, what materials and brand he would use, how he would do the job, and explained the warranty to me. His materials were a significant upgrade from what we had and we also went from 5" gutters to 6" gutters with no additional cost. Additionally, he was readily available on two separate occasions to answer other questions that we had about the work before we decided to hire him. This was important to us since we had never been in this situation before (storm damage) and we were learning as we went along. Of the five companies that we asked for quotes, only one other company came out to give a quote and he came out and left after about ten minutes without explaining anything. Two companies never responded and one responded over a week later. Mark (owner) was out to the job site several times during the work and the crew doing the work was great. Everything was well done and the yard was picked up / cleaned when the work was completed. We would not hesitate to hire or recommend CRC in the future. They were a pleasure to work with and made a bad situation much more comfortable. Thanks again to Mark and his guys! Scott

Exterior painting: Started very promptly within a couple of days of signed contract. Painters on site from 7a to 6p each day until work was finished including Saturday and Sunday. They were very considerate of hours and days of week they worked on site. They normally start work at 8a but asked permission to start at 7a and also asked permission to continue work on weekend. They were very professional and the work was very thorough and of high quality. We are very happy with the end result and received many high complements from neighbors and family once work was completed. Skylight: Completed in one afternoon the day after painting was completed. Again the work was very thorough and of high quality. Very happy with the new skylight, dry wall repair, and painted ceiling.

Went fine - as usual. We've had Mark/CRC do upgrades and renovations (total over $25K+) for 6 years now and never a regret. Always on time, competent reliable work, and best materials possible. These guys are not inexpensive but they will do it right, providing great value in the long-term. We're amazed at how diverse their skills are, too. This time, they installed two high-quality attic fans thus saving on utility bills. They selected the proper number, location, and size of fans.

Mark Steck and the crew with Custom Renovations Company, LLC are the best in the business for home renovations! We hired them to convert our garage into a recreation/family room, and we were very impressed with all aspects of the experience. Mark's discussion with us about the plans and costs were detailed, helpful, and realistic, and we felt very satisfied with his answers to all our questions. We were equally impressed with every stage of the project, especially the crew's attention to detail and willingness to consult with us on various decisions about the placement of switches, fixtures, windows, and framework. They were also attentive to maintaining a tidy work space and always reorganized their supplies before ending their day. Additionally, Mark is a very talented man, and his dedication to customer satisfaction is impressive too. The finished room is amazing, and we feel that it has both enhanced our living space and added value to our home. We are truly grateful to Mark and his crew, and we highly recommend them.

Went fine - as usual. We've had Mark/CRC do upgrades and renovations (total over $25K+) for 6 years now and never a regret. Always on time, competent reliable work, and best materials possible. These guys are not inexpensive but they will do it right, providing great value in the long-term. We're amazed at how diverse their skills are, too. This time, they installed two high-quality attic fans thus saving on utility bills. They selected the proper number, location, and size of fans.

Everything went well and timely.Work was done on Saturday an part of Sunday to ensure completion on Monday. Extensive clean up was required and to our satisfaction.We have used Custom Renovation on 5 different occasions and highly recommend the company.