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Custom Renovations Co

General Remodeling, Roofing, Gutters,

About us

Award winning company in business since 1981. We do custom interior and exterior renovations and additions. We also do all types of roofing and siding. We take pride in our work and your satisfaction.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring

Services we don't offer

We probably do it, just ask.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.8500 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 500 reviews

Cecelia O.
07/2021
5.0
drywall, plumbing, roof cleaning
  + 1 more
Custom renovations went above and beyond. They did a good job
Description of Work: fix leaking and plumbing isue in the bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

william M.
02/2021
5.0
roofing
  + -1 more
Awesome! Mark and his guys were just amazing to watch in action. My roof has a crazy steep pitch, and to watch them hanging off ropes and going at it was something to behold. They had that thing stripped in no time, and loaded well over 100 bundles of shingles on the roof. Skylights out and replaced better than new, then it was on to shingles which was done in no time. Best part was the selection of products with Mark. Lots of choices, explanations between products, and no pressure on what to choose, Great solid advice, even on color, with previous examples of his work to help you out. LOVE the roof, love the attention to detail. Can't recommend these guys enough!!!
Description of Work: roof and skylight replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william M.
02/2021
5.0
decks
  + -1 more
This was really cool to see. My back door for some crazy reason was the only section not covered by my wrap around deck. I told Mark I wanted it to match the existing sections, and mirror the front of the house. You can't imagine the crazy angles required to make this happen. You also can't tell where he added on when it was finished!!! AMAZING!!! Not one person who has been to the house previously can figure out where they added on from. They even matched the paint and stain perfectly on poles, railings, and roof. Mark and CRC are worth every penny, and just great folks!
Description of Work: Extended wrap around porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william M.
02/2021
5.0
appliance repair, siding
  + 0 more
Outstanding! Mark was extremely thorough in explaining options, costs, advantages, etc. without pressuring you to choose. I couldn't be more pleased with the composite cedar replacement, in looks and function. He and his crew were knowledgeable, and everything was meticulously done and cleaned up afterwards.
Description of Work: Siding repair and replacement for one side of the home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna B.
02/2021
5.0
concrete repair, drywall, garage doors, pressure washing, house painters, doors
  + 4 more
This is the second major job I've hired Mark and his company for. He does quality work, does a good job of setting expectations, is flexible and communicates. As we discovered issues or there were changes I wanted to make to the plan, Mark was flexible and reasonable about fixing or accommodating those. I already have plans for hiring his for additional work.
Description of Work: Paint exterior of the house, replaced garage doors, replaced front door, replaced interior door, power washed driveway/walkways, sealed cracks in driveway, repaired termite damage and a few smaller items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Savanna W.
12/2020
5.0
decks, drywall, gutter repair
  + 1 more
Custom Renovations repaired a large crack in our ceiling, replaced 4 posts on our front porch and replaced about 10' of damaged gutter. The price was very reasonable and the work was completed on time and with satisfaction.
Description of Work: Drywall, guttering, general

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Donna B.
12/2020
5.0
appliance repair, garage builders
  + 0 more
Mark Steck with Custom Renovations is the only contractor I use. His work is detailed. He shows up on time. His crew is professional. He is always responsive to questions and any requests. They came out and built the carport, added electrical so that we could have lights underneath, and painted it white. You know when you use Custom Renovations that the work is going to be top notch. No worry contractors is what I need in my life. I am so glad I found Mark and Custom Renovations!
Description of Work: We needed a carport built for our cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Cecelia O.
11/2020
5.0
appliance repair, drywall, electrician, hardwood floor, basement waterproofing, pressure washing, drain pipe
  + 5 more
The job was completed on time and was done well. The outcome was stunning because Mark put attention into every detail. Mark and his crew are so good and we will hire them anytime anyday.
Description of Work: Complete renovation of a unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Stan R.
11/2020
5.0
appliance repair, decks
  + 0 more
Very happy with the result. Contractor has had a lot of experience working with composite decking and I liked his ideas on how to make the design both practical and pleasing to the eye. A very professional result that looks great,
Description of Work: Remove old wooden deck and porch and replace with composite decking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

C C.
10/2020
5.0
decks, fencing, deck cleaning, house painters, doors
  + 3 more
The team was fast, efficient, polite, and tidy. Will definitely hire again.
Description of Work: Exterior Work: Deck Repair/Painting, Step Built, Door Installed, Gate Installed, Fence Built

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Markus I.
10/2020
5.0
drywall, flooring contractor, doors, basement remodeling
  + 2 more
I had flooding in my basement and after the drying and installation of a sump pump system, I needed a lot of reconstruction. This involved replacing carpet with vinyl plank flooring, some framing/drywall work, painting, tiling, etc. As always Mark and his crew did a great job. In addition to making sure all the work was properly completed, everything was also left cleaner than they found it. I really appreciate the attention to detail.
Description of Work: Basement Remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

melissa S.
10/2020
5.0
appliance repair, drywall, remodeling
  + 1 more
We had about 2300 square feet of textured/stamped (not popcorn) ceiling removed from a house built in 1989. The ceiling had to be sprayed down, scraped, sanded, mudded, sanded some more, and painted. We knew it would be a huge dusty mess and wondered if it would be worth it. It was sooo worth it! The interior looks new. It's not unusual to have some residual "scarring," small imperfections in the finished product, but after gazing at it for a few weeks we've seen none. It's smooth. There were a couple of spots that had to be touched up during the process, but nothing he had to come back and fix. Clean-up was well done, whether daily or at the end. The only problem was damage to walls via water stains from the dampening process. The walls were not covered well enough. But Mark took care of that -- he bought paint and painted the walls.
Description of Work: ceiling texture removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

melissa S.
10/2020
5.0
appliance repair, remodeling
  + 0 more
We expanded a ground floor family room, which required complete exterior and interior construction, with stacked stone to match existing exterior. Existing plumbing, electrical, and duct work had to be moved around. The room has a 5x10 closet with pull-down attic door and insulted attic above. A bay build-out added space to our dining room, and we added a walk-in pantry to the kitchen. Materials were included in the total price but not broken out. The contractor underestimated either the amount of stone needed or the cost of the (available) stone required to match the existing exterior. He covered about $400 of the additional materials cost; we covered about $1000 at his request. Lesson learned: In the contract, stipulate the dollar amount designated for special materials. Other than that and some slow downs due to occasional absent workers, the job went as planned and we're happy with the result. We appreciated the daily clean-up as it was a lengthy project and just living with the upheaval was at times a challenge. Mark had a cleaning crew come one weekend to help keep things in order.
Description of Work: major add-ons; exterior and interior construction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$37,090

Bob C.
08/2020
5.0
deck cleaning, pressure washing, garage builders, house painters
  + 2 more
Excellent result. Damaged wood flooring and stair treads replaced. Stain/sealer applied.
Description of Work: Repair of exterior stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

DAVID B.
06/2020
5.0
appliance repair, chimney repair
  + 0 more
Repair Went Well. Mark has does several rpojects for me and is always very professional.
Description of Work: Cutom Renovations rpaired and sealed leaking chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Sandy C.
06/2020
5.0
insulation, remodeling, garage builders, doors
  + 2 more
Mark was very helpful in developing a good scope of work for an unusual need. Basically, CRC built a small closet around a water heater in the attic for freeze protection. The construction was highly functional which is what I needed and they were very tidy making zero mess in the house. They are very busy so reach out to them early to get on their schedule!
Description of Work: Built a closet in the attic with an exterior door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Chris C.
06/2020
5.0
awnings
  + -1 more
It went very well, all the work was done in one day, and it looked good. The awning install went very smooth because of the solid mounting based that CRC built.
Description of Work: Build a mounting base for a retractable awning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Lesa M.
06/2020
5.0
appliance repair, siding, replacement windows
  + 1 more
Mark restored the exterior of my husband’s childhood home. Being an older home, there were several issues with decay that had to be addressed so new windows and siding could be installed. Mark did a great job addressing the issues and making the home look new. Very reliable, courteous and great to work with. This was our third job with Mark. I always call him first for our renovation work.
Description of Work: Windows, siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Mark S.
05/2020
5.0
concrete repair, insulation, remodeling, roofing, garage builders, house painters, interior painters
  + 5 more
Mark is a master carpenter. My original design was with a sloped roof, Mark recommended that he would build an apex roof. It would have been so much easier to have built the sloped one but esthetically the apex roof looks fantastic. He is capable to do just about anything, including building a hip on a metal roof.
Description of Work: Mark and his team built a 25 foot enclosed hallway that connected our building to an out building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$25,000

darel B.
01/2020
5.0
garage doors, remodeling
  + 0 more
Wonderful! Jack was prompt, knowledgeable and got the job done
Description of Work: Repair door
Rating CategoryRating out of 5
Yes, I recommend this pro

GRACE M.
07/2019
5.0
drywall, insulation, remodeling, interior painters, basement remodeling
  + 3 more
The work went perfectly. Mark and his crew were wonderful to work with and have in our home for over a week. They were extremely careful of our furniture and belonging. They left the job site spotless upon completion. Their work was excellent and having just gone through the building process with a developer and builder our faith in quality workmanship was restored. We look forward to working with Mark and Custom Renovations as we continue to improve our home.
Description of Work: Attic in new home insulated, dry walled, interior door installed, attic solar fans installed in attic ceiling and walls primed and painted to create a finished 12x 14 storage room or future bonus play room or activity room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,500

GRACE M.
07/2019
5.0
appliance repair, handyman service, house painters, doors
  + 2 more
It went perfectly. Had been told by others you couldn’t hang a heavy mirror or art work on wall with pocket door behind, But Mark knew exactly how to do it. Mark and his team at Custom Renovations are skilled craftsmen and take pride in doing the job correctly the first time. Have never had an issue or problem. Scheduling is difficult as he is always busy but patience pays off big time!!!
Description of Work: patio swing screen door, painted to match door, frame and siding. Add hardware and a locking handle, and a pet screen on lower half. Also hung a large mirror on wall with pocket door behind mirror. Third project was to run a duct from furnace and AC unit into an insulated and finished room in our attic (done by Mark a year ago and another perfect job) .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Nancy B.
08/2018
5.0
fencing, gutter repair, remodeling, house painters
  + 2 more
This was the third job I have hired Custom Renovations for, so I new what to expect. When I renovate, it is an investment and I will go with Mark and his Company every time. I had a new fence and wanted Custom Renovations Company to paint it. They did superb job, they were on top of every detail and it looks great. I don't care to spend a little extra to get the results you get with Custom Renovations Company. Their work will stand the test of time.
Description of Work: Paint New Fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Nancy B.
08/2018
5.0
concrete repair, decks, remodeling, woodworking, structural engineer, house painters, interior painters
  + 5 more
Job was more difficult than planned/estimated and Custom Renovations Company worked tirelessly to get it just right. My railing is very nice and will last a life time. I expect the best when I call Mark Steck and he (and the Company) deliver their best every job. If you are looking for value for the money, call Custom Renovations Company. One call does it all (it really does.)
Description of Work: Railing for Back Deck and Front Porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JoAnn H.
06/2018
5.0
electrician, plumbing, remodeling, basement waterproofing, woodworking, structural engineer
  + 4 more
Wonderfully! On time and at a fair price. Thank you Custom Renovation Company!
Description of Work: Changed out the plumbing under my kitchen sink and installed a new faucet....along with several projects for several of my clients.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Roofing,
Gutters,
Electrical,
Decks and Porches,
Doors,
Drywall,
Kitchen and Bath Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Siding,
Interior Painting

FAQ

Custom Renovations Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Custom Renovations Co accepts the following forms of payment: Check
Yes, Custom Renovations Co offers free project estimates.
No, Custom Renovations Co does not offer eco-friendly accreditations.
No, Custom Renovations Co does not offer a senior discount.
Yes, Custom Renovations Co offers emergency services.
Yes, Custom Renovations Co offers warranties.
Custom Renovations Co offers the following services: Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring
We probably do it, just ask.

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM