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Custom Renovations Co

General Remodeling, Roofing, Gutters,

About us

Award winning company in business since 1981. We do custom interior and exterior renovations and additions. We also do all types of roofing and siding. We take pride in our work and your satisfaction.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring

Services we don't offer

We probably do it, just ask.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.8500 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 500 reviews

Jim J.
04/2017
5.0
ceramic tile, remodeling
  + 0 more
The contractor was easy to work with. He tried to minimize cost by finding original tiles. The work team were professional and took care to keep the construction area clean and remove all debris.
Description of Work: Replace bathroom floor tiles and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob C.
04/2017
5.0
remodeling, roofing, chimney caps, chimney repair
  + 2 more
Job was completed in one day. Workers were very efficient and professional. Property owner is h04/08/ighly satisfied with the result.
Description of Work: Roofing removal and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Charles P.
04/2017
5.0
gutter cleaning, remodeling, roofing
  + 1 more
Mark at CRC was great. He was able to complete the job within 7 days of the initial phone call. In addition, he sealed other shingles that missed our inspection and used a blower to clean up the back deck from debris that had been cleaned out from the gutters. All of this additional work came at no additional cost. I would recommend CRC to anyone who has general contracting needs and would hire them again in the future.
Description of Work: Some roofing shingles needed resealing as well as two vent boots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James H.
04/2017
5.0
drywall, electrician, siding
  + 1 more
All work was performed competently, completely, on time, and in a professional manner. Very satisfied. I will be using them again.
Description of Work: Repaired dormers, siding and ceiling damaged in storm. Installed bathroom fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda C.
04/2017
5.0
drywall, remodeling
  + 0 more
Great work, house is very crooked, they did a good job fitting the drywall to make it seem less crooked. Worked every day, even on weekends to get the job done. All our nice guys, highly recommend.
Description of Work: Drywall in older home being remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jacqueline K.
04/2017
5.0
concrete repair, drywall, remodeling, interior painters, foundation repair
  + 3 more
Two excavations to bedrock (one on either side of existing support), poured concrete piers, and installed support posts. This work was done in the crawl space. Living room wall was repaired and painted to match.
Description of Work: Main carrier support beam leveling to prevent dry wall cracking in living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Matthew W.
04/2017
5.0
roofing
  + -1 more
Mark and crew were very professional. They showed up when they said they would, did the exact scope they laid out, and contacted me when anything was found to be different. Would gladly contract with them again.
Description of Work: CRC redecked porch roof, replacing shingles, shored up structural members, flashed, replaced siding, replaced flashing, and upsized gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather P.
03/2017
5.0
plumbing, remodeling
  + 0 more
Very well. I called Mark (almost in a panic) and he was able to come that very day to assess the damage and start repairs. This unexpected project took 3 days to finish, and Mark willingly gave up his weekend to see it through to completion. I will forever be grateful for that (in addition to the quality work). He is trustworthy, his prices are fair and (from previous work at our primary home) I knew he did quality work. He is an all-around great guy, and I plan to use his company for all of my future renovations/projects.
Description of Work: Some pipes had frozen and busted at our cabin and needed repaired ASAP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Hugo A.
02/2017
5.0
remodeling, house painters
  + 0 more
Very well, the house looks amazing.
Description of Work: Foundation painted and sealed, door and window trim painted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Hugo A.
02/2017
5.0
decks, garage doors, remodeling, siding
  + 2 more
Mark exceeded all expectations. He was very easy to work with and always maintained excellent communication, which was very important since we live out of state (house is a rental). His crew was nice and they did their best to clean up every day before leaving. My house looks brand new again. We would definitely hire him again.
Description of Work: We needed all external siding, fascia boards, trim boards, window trim, shutters, posts, door trim, soffits, porch railings, and porch ceiling removed and replaced. There was quite a bit of rot and damage to the side walls and framing, which needed repairing. We also got a new garage door and motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Doug P.
02/2017
5.0
remodeling, chimney repair
  + 0 more
Absolutely amazing. His crew is the most professional ever... Trying to hire him again for another job! Thank you Mark, Marcus, and Will! Than just you for a job well done!
Description of Work: Major recurrent leak on chimney; ruined main living room ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon K.
02/2017
5.0
insulation, masonry, remodeling
  + 1 more
As in times before, Mark and his crew at Custom Renovations, proved there are honest, professional, reasonable, and hardworking individuals. Messages, estimates, materials, and updates were all provided in a timely manner. The whole project went smoothly. I have an older home which desperately needed the mortar replaced and a chimney which was about to become an accident. Mark immediately saw the problem and his crew worked diligently to repair all. I can already tell a difference in the temperature of my home.
Description of Work: Insulation for basement and attic. Tuck pointing to my brick home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon K.
01/2017
5.0
decks, remodeling
  + 0 more
Mark replied immediately to my emails about the deck construction with an estimate that was reasonable. The crew worked in the rain to complete the job, sometimes working after the sun went down. All crew members were polite, professional, punctual, and answered all questions I had as the project progressed. There were even improvements made which were not on the estimate. It's a pleasure to have quality work done on my home. I have hired CRC to complete two other projects for me.
Description of Work: An old large deck was torn down and replaced with a much better, sturdier, and attractive deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Jennifer A.
01/2017
5.0
gutter repair, remodeling
  + 0 more
We had one concern and the owner came out and fixed our issue the very next week.
Description of Work: New gutters and paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mindy B.
01/2017
5.0
remodeling
  + -1 more
I found Custom Renovations on Angie’s List and I’m glad I did. The crew was punctual, very polite, and professional as well as knowledgeable and efficient. I would recommend and use them again.
Description of Work: We had two vanities replaced as well as vanity tops, kitchen ceiling (including insulation) and floor, master bedroom floor and master bedroom closet floor. Additionally, we had the master bedroom, two bathrooms and the kitchen painted. Everything looks great.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

cheri M.
01/2017
5.0
remodeling, interior painters
  + 0 more
The owner, Mark Steck, did the job. We have used his company since 2009 or 10. He is pricey but we keep coming back because the quality is first rate. You have to expect a long wait from the first contact till job done. And you have to be the squeaky wheel. But he gives you a warranty and stands by it. This job was ceiling water damage, luckily didn't need restructuring since it is old plaster. It took several trips due to blistering. He also painted that whole section of the ceiling and cleaned up the mess.
Description of Work: 90+ year old plaster superficial ceiling repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

micki W.
01/2017
5.0
landscaping, remodeling, roofing
  + 1 more
Went very well. New wall is strong, looks good. They went above and beyond what I expected by removing part of an old tree stump that grew into my driveway. They cut it back to the edge of the driveway and made my driving easier. Cleaned up everything when they got throughl Way to go guys! Their price was lowest but the work was good quality. Now I'm waiting for an email from Mark with an estimate to refurbish an old screen door and to help waterproof and seal my basement. They also replaced a rotting porch step and charged me nothing. I would definitely hire them again. They did my roof several years ago and did a great job then too.
Description of Work: Replacement of a very old retaining wall on the side of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Timothy W.
01/2017
5.0
remodeling
  + -1 more
We recently contacted Mark Steck with Custom Renovations Company, LLC as repeat customers, and the outcome was as positive as all of our previous experiences. Simply put, they do excellent work for a fair price and take great care of their customer’s needs. We wanted to relocate our main doorbell, as the existing one was mounted in your face and too low for the foyer area of our front door entry. Also, our laundry room light switch was originally placed behind the door, and access to the switch was not good. After a brief but informative conversation with Mark about what would be involved, we agreed upon a date for the work. As always, they were punctual, professional, and efficient throughout the project. In fact, our expectations were exceeded. They managed to reposition the doorbell in a way that is nearly invisible but still as functional as before, and the relocated light switch has made entry into our laundry room much better for everyone in our family. We can say with confidence that Mark and the crew with Custom Renovations Company, LLC are a talented and very skilled team of professionals, and you should consider hiring them for your home renovations.
Description of Work: relocating a doorbell and light switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Julianne W.
01/2017
5.0
decks, remodeling, siding, house painters
  + 2 more
They did an excellent job. I would definitely hire again.
Description of Work: Deck repair, flashing, exterior siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yon C.
01/2017
5.0
insulation, remodeling, roofing, woodworking
  + 2 more
All work completed to my satisfaction
Description of Work: Roofing repair, weatherstripping, carpentry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

John B.
01/2017
5.0
handyman service, remodeling, replacement windows, woodworking
  + 2 more
My early efforts to get this done were frustrated when the first company I contacted sent somebody who told me it could not be repaired and his company did not replace entire windows they just repaired broken windows. I tried a couple of others who told me they would not take a job for just one window, insisting on a minimum of three or that I could get one window for $750 or three for $1500. In addition one of them must have sold my name and phone number because in the next few days I must have gotten twenty phone calls from home improvement companies wanting to replace my windows but none of the unsolicited callers were willing to take the job for just one window. I had used Custom Renovations before and I called Mark Steck who ordered the window and did the work for $575.
Description of Work: Replace window. Window was a double pane window with one pane broken. The window could not be repaired because the stops had become brittle with age. A new window had to be obtained and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Charles T.
01/2017
5.0
remodeling
  + -1 more
The work took longer to complete than originally estimated but CRC doesn't compromise the quality of their work to meet a schedule. Frankly, I'd rather it take longer and be done right the first time. This is the second major job they've done for us and I would eagerly recommend them to anyone else. They're consistent, conscientious, and always expert in their execution. I would trust them with any future work.
Description of Work: Replace soffits, siding and door replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

hiram W.
01/2017
5.0
gutter repair, remodeling
  + 0 more
Work was completed in a day, well done, and was even done between Christmas and New Years. A+ for responsiveness!
Description of Work: Short notice job to patch up siding that was left incomplete by another contractor and re-install gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Felicia G.
12/2016
5.0
countertops, drywall, gutter repair, remodeling, roofing, home remodeling, house painters
  + 5 more
We were very pleased. The projects were very organized. He outlines what you want on the estimate. If you work with him make sure everything you want is on that estimate. The time frame was within reason He is a generalist- does wear a few hats and utilizes experts where he needs them, plumbers etc. he is definitely dependable. Prices were fair. I would not hesitate to call him again!!!
Description of Work: Mark and his staff have done numerous projects over several years for our home. Most recently he replaced lower cabinets and put in new counter sink and faucet to update kitchen, in the past he painted the house and replaced screen on back porch and replaced roof and parts of ceiling a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles P.
12/2016
5.0
concrete repair, masonry, remodeling
  + 1 more
The work was completed per the description and estimate.
Description of Work: 3 grooves in raised concrete berm at forward edge of garage door needed filling in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Roofing,
Gutters,
Electrical,
Decks and Porches,
Doors,
Drywall,
Kitchen and Bath Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Siding,
Interior Painting

FAQ

Custom Renovations Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Custom Renovations Co accepts the following forms of payment: Check
Yes, Custom Renovations Co offers free project estimates.
No, Custom Renovations Co does not offer eco-friendly accreditations.
No, Custom Renovations Co does not offer a senior discount.
Yes, Custom Renovations Co offers emergency services.
Yes, Custom Renovations Co offers warranties.
Custom Renovations Co offers the following services: Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring
We probably do it, just ask.

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM