Custom Renovations Co

Description of Work: Work was not properly supervised resulting in errors requiring rework. We cancelled further work planned for this contractor. We would not permit this company to return to attempt repairs. Two of the errors were 1) improper cut of lauan underlayment in bathroom flooring, and 2)a missing compression union gasket in sink resulting in significant water damage to new vanity cabinet.

Description of Work: Replaced flooring, walls, rebuilt bathrooms, but in a kitchenette, added electrical sub box and lots of new lighting, painted everything, plus lots of little extras. Went well, started later and finished later than planed because it is very busy company but was well worth the wait!

Description of Work: I only received an estimate from this provider, who was punctual and very gracious. I simply could not afford the price.

Description of Work: .

Description of Work: Removed dry rot from door and repaired.. Removed hardwood flooring that had been damaged by water and replaced with new and stained.

Description of Work: They replaced some roofing shingles, sealed our chimney, and redid some flashing.

Description of Work: Replaced missing roof pieces. He was able to find similar pieces to match which saved money and time. Efficient and professional work.

Description of Work: Mark has not yet done the work. So far he has conducted a site visit in advance of preparing an estimate. Mark appeared competent, professional, and thorough in his questions, aware of alternative approaches which he discussed with us, and interested in some additional work associated with our project. We are currently awating his estimate.

Description of Work: We had CRC rebuild our decks last year, BIG MISTAKE!!!! They look like a two year old built them!!! blown out boards and horrible workmanship everywhere on this job!! Every time we have people over one of the first things they mention is how crapy the decks look. Thanks CRC now I get to pay for it all over!!! Talked to the owner about it and he's not even stopped in to look at it.

Description of Work: No services performed. Made appointment for a roof inspection. Friendly, knowledgeable estimator who promised to call me back--afer one month did not receive a phone call.

Description of Work: The work required was for replacing the damaged siding from the April 27th hail storm and for adding gutter guards. I have no problem with the gutter guard work. The estimate was to replace 200 square feet of damaged siding. The estimate was high but I figured they had an excellent reputation on Angie's list. Instead of replacing all of the damaged siding they replaced 200 square feet of both good and bad siding on the west side of the house. If I had not complained they would not have replaced the damaged siding on the north side of the house. There is also damaged white siding on the front of the house that was not replaced.

Description of Work: Replaced gutter on back side of house

Description of Work: I called for an estimate on roofing sideing and gutters.

Description of Work: The breaker on the outlet powering the clothes dryer kicks off the dryer after about 1/2 hour of use. Called Custom Renovations to diagnose the problem. Mark Steck found that corrosion in the breaker box was causing the breaker to trip because it was preventing the breaker from making good contact with the electrical contact. Because this was a nuisance rather than a fire hazard, I elected to not fix the problem at this time. Mark did not charge for the service call. He also noted that the pressure relief valve on the nearby water heater was leaking and recommentded that I put in an expansion tank to relieve the excess preassure causing the valve to leak. He is to provide me with an estimate for that work.

Description of Work: Provided cost estimate

Description of Work: I was very impressed with Custom Renovations Company and Mark Steck. Unfortunately, he kept calling me back and never had my information when I returned his call. He got on the roof and new his stuff. The problem is he kept calling but was not organized enough to give me a date and never had my information when he called back. I did not use him for that reason. I did like him, found him very stressed and trouble organizing himself.

Description of Work: After waiting for Mark to show up for three days to perform a roof replacement estimate, he shows up 1.5 hours late the day I followed up with him! Not only was he late, but he also promised to do the job for no/minimal out of pocket expense on my part (insurance claim). When his estimate was completed, his was $2k more than the average roofer! I will never use Mark or CRC for any home improvements in the future.

Description of Work: This company performed no services. I was pricing work that needs to be done. They were prompt with an estimate and were very polite and helpful.

Description of Work: chimney

Description of Work: We discovered damage done by a previous contractor that had gone undetected which resulted in unwanted four-legged critters entering our kitchen cabinet. Mark was very prompt in responding to our dilemma and created a new floor for the cabinet holding our kitchen drawers, as well as filling in other vulnerable areas. He is professional and prompt. We highly recommend his company.

Description of Work: ok

Description of Work: My experience with this company was limited to a quote on several interior improvements. If money is no object, you may want to consider this company. They certainly are rated highly by other reviewers. However, if you are on a budget, even a generous budget, consider elsewhere. I have a 3,400 sq. ft. two-story house. I felt their quotes were unreasonable. For example, Custom Renovations wanted $13,000 to paint the interior; $670 to install two flood light fixtures (not including the cost of the fixtures); $1,200 to replace all interior door handles and hinges (not including the cost of any hard ware). On the positive side, they were punctual and professional, and I have no reason to question the quality of their work.

Description of Work: replaced 2 old windows as well as outside molding.

Description of Work: Rebuilt a sagging stair and installed a ceiling fan.

Description of Work: Replaced roof on two outbuildings, replaced 1 rotted siding panel on smaller outbuilding, replaced a foundation vent on house.