About us
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.8500 Reviews
Showing 451-475 of 500 reviews
Cecelia O.
06/2021
plumbing, roof cleaning
 + 0 morework was completed
Description of Work: plumbing of clogged toilet
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Yes, I recommend this pro
$350
Nancy B.
05/2021
decks
 + -1 morethe service is great
Description of Work: they build my porch
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Yes, I recommend this pro
C S F.
11/2017
drywall, remodeling, roofing, interior painters
 + 2 moreI have heard nothing from him.
Description of Work: New roof placed on home and dome wall repair completed. Soon after it leaked and they returned twice. It is leaking now again-i need pans when it rains hard. I left 3 messages and no one has returned my call. Good luck getting your lifetime warranty fulfilled.
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Response from Custom Renovations Co
Jeff A.
09/2017
flooring contractor, remodeling
 + 0 moreExcellent Job!
Description of Work: He replaced my bedroom carpet. He was very fast and friendly. The carpet looked great.
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Yes, I recommend this pro
$120
Sharon K.
08/2017
decks, insulation, masonry, remodeling
 + 2 moreExceptional!
Description of Work: Mark and his crew completed three jobs for me--a deck replacement, insulation, and tuck pointing. Each day his crew worked tirelessly to complete the projects. I am impressed with the men he has working for him. All were professional, on time, courteous, and worked to complete the job. My neighbors have commented about the beautiful deck I now have.
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Yes, I recommend this pro
$12,000
J C.
01/2017
remodeling, roofing
 + 0 moreExcellent job
Description of Work: Old roof taken off, repairs and new roof on.
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Yes, I recommend this pro
Gregg B.
07/2016
landscaping, remodeling
 + 0 moreunknown
Description of Work: Fantastic quality, very competitive pricing, highly recommended! They installed doors, replaced ceiling, installed insulation.
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Yes, I recommend this pro
$1,800
Linda M.
01/2016
remodeling
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Kimberley N.
01/2016
remodeling
 + -1 more.
Description of Work: .
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Yes, I recommend this pro
Andrew M.
12/2015
remodeling
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Kimberley N.
12/2015
remodeling
 + -1 moreunknown
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Yes, I recommend this pro
$32,000
Jerry R.
06/2015
remodeling
 + -1 moreunknown
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Yes, I recommend this pro
Donald C.
04/2015
remodeling
 + -1 moreunknown
Description of Work: This company did everything they promised to, on time and to the highest standard. Additionally, their representative kept me informed of everything they were going to do before the workers started. Now, almost 6 months later, I could not be more pleased with their work. I would give this company four thumbs up if I had 4 thumbs. Top notch!
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Yes, I recommend this pro
$13,000
Kevin R.
01/2015
gutter repair, remodeling
 + 0 moreeverything was good!
Description of Work: Installation of gutters and guards, drip edge / flashing
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Yes, I recommend this pro
$990
Sherry S.
12/2014
heating & air conditioning/hvac, remodeling, basement waterproofing
 + 1 moreunknown
Description of Work: The owner came to estimate adding a screen porch and said he would have a quote the following week -- never heard another word. Very unprofessional as he could have at least called to say he was not available/interested.
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Response from Custom Renovations Co
Joyce M.
08/2008
home remodeling
 + -1 moreIt never happened. We are very disappointed.
Description of Work: I met with Mark, the owner. He was punctual, polite and took notes and measurements on my project. We were enthused about the prospect of his doing our job. However, we never got a quote from him. He told us it would be 3-4 days before he could work up a price, but it is now two weeks later, and we have yet to receive a quote. We have spoken with him a couple of times, and he has promised to get us the info, but he did not follow through.
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Response from Custom Renovations Co
Tom B.
03/2008
remodeling
 + -1 moreMark arrived, listened to my concerns and started working up the estimate. His "rough" estimate was close to what I expected along with his official written estimate that he provided me with a few days later. I thought Mark was very professional and will contact him in the future.
Description of Work: I contacted Custom Renovations to provide me with an estimate on multiple repairs to a home that I was interested in purchasing. These repairs range from adding insulation to the attic, repair an electrical problem to completely re-working the plumbing.
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Yes, I recommend this pro
John B.
02/2008
doors
 + -1 moreVery well. The new door looks and operates well.
Description of Work: Removed damaged storm door, installed new storm door.
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Yes, I recommend this pro
$175
KELLY P.
11/2007
drywall, electrician, plumbing, home remodeling
 + 2 moreMark showed up when he said he would and completed all the work as promised. He was very professional, friendly and helpful. We added a couple of things to the list after he came to job site. I believe he was reasonable and we would refer him to neighbors (in fact I've already given his number to my neighbor and emailed his info to several friends who are always asking me who to use).
Description of Work: Replaced tub and reconfigured plumbing. Replaced joint on toilet valve in wall. Replace exhaust fan in bathroom. Replaced water valve on exterior of house. Replaced dryer vent. Completed trim in bar area of basement. Removed and replaced a large section of ceiling that had water damage (drywall and texture to match). Investigated under the floor in closet to see if we could change it into a laundry room.
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Yes, I recommend this pro
$1,477
THOMAS B.
04/2007
roofing
 + -1 moreMark Steck is an all around excellent licensed and bonded handyman. Our two leaks needed some help and he replaced and patched up this perfectly. He was also punctual and very professional.
Description of Work: He took out damaged shingles on two areas were there were leaks on my roof. He did this by cutting them away and replacing the damaged fascia board, re-patching and re-shingling those areas. The job took three hours to complete and all wasted was taken away by him.
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Yes, I recommend this pro
$350
ANDY Y.
04/2007
masonry, plumbing, remodeling, roofing, replacement windows, window treatments, woodworking, doors
 + 6 moreOverall, everything went very well. Mr. Steck was professional, courteous, punctual, forthright, and did excellent work.
Description of Work: Custom Renovations did several small house repair projects, such as adding a stair rail, patching the roof, adding an attic fan, patching concrete on brick entry way steps, putting a new door frame on back of house, adding an anti-tip device for my oven, fixing a toilet, installing a cabinet, fitting, and installing blinds, installed window film to protect furniture from sun, and patched a hole in a door.
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Yes, I recommend this pro
$1,100
LINE P.
03/2007
remodeling
 + -1 moreIt went very well. The contractor is very knowledgeable and accommodating. We hired him before and would not hesitate to do it again. He went to get materials at another designated store, and went back a second time when we made a mistake in the size. He also had good suggestions, and all work was done on a Saturday. We did not hesitate to leave the house alone for a couple of hours.
Description of Work: We had a pet door installed that required to cut the siding of the house. There was a hole to patch in the sheet rock and a shelf to install. One piece of outside siding where another contractor had drilled through the wall was also repaired.
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Yes, I recommend this pro
$400
LINE P.
02/2007
electrician, flooring contractor, handyman service, lighting
 + 2 moreHe was punctual, courteous, and knowledgeable. When removing the old linoleum, the wood floor underneath appeared rotten. He repaired that and leveled the floor before putting down the new linoleum. The work started on a Saturday morning and was not finished. He came back the next day, a Sunday, and brought in his son to help finish.
Description of Work: Mark installed a new cabinet and replaced the linoleum floor in a bathroom. He installed a triple plug with reset. He also changed three light fixtures.
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Yes, I recommend this pro
$800
DENNIS C.
02/2007
flooring contractor, gutter cleaning, handyman service, insulation, structural engineer
 + 3 moreSince I am paraplegic, I have to hire 'handymen' for chores like cleaning the house gutters, etc. Although we found Custom Renovations listed under Angie's 'Handyman' listing, Mark Steck is much more than that. He built custom homes in Colorado before moving to Tennessee. His work is of the highest quality. He creates as little mess as possible and cleans up everything when he is done. He has extensive construction knowledge and explains things clearly. In a sea of shoddy, uncaring, workmen who seem to abound in Tennessee, Mr. Steck is a very welcome change and relief.
Description of Work: Cleaning gutters, installing more attic insulation, insulating master bedroom floor, repairing broken roof supports in attic, adding structural support in attic. He took digital pictures of many deficiencies found in our home and advised us as to the problems they present. We gave him a list of about 30 things we needed done around the home and added a few of the items he discovered as well. He will perform those chores in small groups as we find the money and he finds the time.
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Yes, I recommend this pro
$2,000
09/2006
flooring contractor, handyman service
 + 0 moreThey are extremely honest. We have used them several years for various things around the house and have never been disappointed. We have also had them do some plumbing work in a new bathroom and they fix anything you can name.
Description of Work: I had laminate flooring installed in my kitchen and they also installed a window air conditioning unit in my window.
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Yes, I recommend this pro
Contact information
PO Box 5228, Knoxville, TN 37928
http://www.customrenovationscompany.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Roofing,
Gutters,
Electrical,
Decks and Porches,
Doors,
Drywall,
Kitchen and Bath Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Siding,
Interior Painting
FAQ
Custom Renovations Co is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Custom Renovations Co accepts the following forms of payment: Check
Yes, Custom Renovations Co offers free project estimates.
No, Custom Renovations Co does not offer eco-friendly accreditations.
No, Custom Renovations Co does not offer a senior discount.
Yes, Custom Renovations Co offers emergency services.
Yes, Custom Renovations Co offers warranties.
Custom Renovations Co offers the following services: Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring
We probably do it, just ask.
Contact information
PO Box 5228, Knoxville, TN 37928
http://www.customrenovationscompany.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM