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Custom Renovations Co

General Remodeling, Roofing, Gutters,

About us

Award winning company in business since 1981. We do custom interior and exterior renovations and additions. We also do all types of roofing and siding. We take pride in our work and your satisfaction.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring

Services we don't offer

We probably do it, just ask.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.8500 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 426-450 of 500 reviews

Penny K.
08/2009
5.0
remodeling
  + -1 more
I have had the high end solid cherry and granite kitchen previously in another home, but can no longer afford that. However, I wanted my small 1960's kitchen to look welcoming and function efficiently without spending my whole retirement! Mark worked with what was already purchased and gave excellent ideas into ways to make it all work and have a nice product within my budget. He and his crew acted the same as if it had been a high end job, when at best, it was a filler job for them. I really appreciated that. I never hesitated to leave the crew at my home alone and at each day's end, the place was spotless. (Wish he ran a cleaning business too!) The finished kitchen is beautiful, the workmanship was excellent, and I feel happy just walking through it as well as using it.
Description of Work: Completed kitchen update after another company was no-show and materials had already been purchased...a tough job to come into late, but Mark did so with gentlemanly professionalism and made it all work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Markus I.
08/2009
5.0
gutter repair
  + -1 more
Everything went great! Gutters are clean and hopefully will stay that way with the new leaf guard.
Description of Work: Cleaned out gutters, pressure washed outside of gutters, and installed leaf guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Elizabeth R.
07/2009
5.0
home remodeling
  + -1 more
Employees were cross-trained and licensed in electrical, plumbing and tile installation. Emloyees were courteous and understanding in our needs to complete this work as desired. The work site was cleaned and debris hauled away at the end of each work day. The contractor, Mark Steck, visited the job site and inspected the work of his employees during each work day. He always wants the best workmanship and uses the best quality materials. From our experience with this company we will use them again and recommend to others.
Description of Work: The kitchen and bathroom was updated. This included electrical, plumbing, tile and woodworking. A ceramic tile floor was installed in the bathroom. A commode and tank, faucets and new plumbing installed. In the kitchen old backsplash tile removed, new undercabinet lighting, new faucet and plumbing, cabinet retrofitted with glass shelves to accept leaded glass doors and new large stone backsplash installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

DAWN S.
07/2009
5.0
remodeling
  + -1 more
They did exactly what we asked them to do. It is an over sized closet. They were punctual, and they cleaned before they left the job. We are very pleased with the overall experience. We used them again because they added a deck to our house the year before.
Description of Work: They added a hallway closet to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAULA T.
07/2009
5.0
awnings
  + -1 more
They came when they said they would, they are very nice, polite and reasonable. They completed the job in less than 3 hours. They fixed a squeaky door too.
Description of Work: My awning had blown off during a storm. They came and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Charles S.
07/2009
5.0
masonry, deck cleaning, pressure washing, stucco
  + 2 more
No problems at all. Greg, who did the work for Mark, kept me informed of what he was going to do on a daily basis and if he needed me to be on-site. Part of the work requried drying time. Greg kept me informed when he would return and called if additional time was needed. The job was done very well, very professionally, and promptly (given some interruptions by severe weather). Dealings with Mark, owner of Custom Renovations Co., and Greg, his worker, were both professional and enjoyable.
Description of Work: The work included pressure washing the entire outside of the house, which included siding and stone facia; removing moss from the chimney and repointing the masonry; pressure washing, staining, and sealing the wood patio; washing and sealing (including sealing cracks) the concrete driveway; and restoring the stone facia and stucco on the foundation of the house. The City repaired part of the driveway that they damaged. The City's foreman identified an area that needed patching outside their responsibility. Greg, Custom Renovation's on-site worker, informed me of the need, and I added work to the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Susan F F.
06/2009
5.0
ceramic tile, electrician, fireplaces, woodworking, home remodeling, interior painters
  + 4 more
Everything went well. This company is awesome! During the kitchen renovation, they hooked my washer and dryer up for the weekend, even if they had to move them out of the kitchen the following Monday. They do quality work, are responsible, and helpful. Mark has made many good suggestions which improved the outcome.
Description of Work: Tiled my kitchen floor and back splash, installed cabinets, washer and dryer with storage risers and doors to close off laundry area, dishwasher, sink, microwave, refrigerator, oven, cook top, vent hood and granite countertop. Installed crown molding and chair rail, painted kitchen and dining area. Built new fireplace and installed cultured stone on fireplace wall. Did extensive electrical work, as well as moving cable outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57,000

Markus I.
06/2009
5.0
home remodeling
  + -1 more
Everything went great -- the job came in right on estimate, and the bathroom is beautiful! They did an especially nice job on the details -- there's a strange step up to the tub that always looked kind of silly before, and they added trim around it to make it look much more like it belongs. The drywall and painting are really nice -- they took a lot of time making sure everything came out perfectly smooth.
Description of Work: Complete bathroom remodel -- ripped out everything but the tub right down to the studs, hung new drywall (including the ceiling), painted, laid new tile, put in a new vanity, toilet, and cabinets, and added an electric outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,640

DENNIS C.
06/2009
5.0
remodeling
  + -1 more
It has taken us 20 years or so to find a contractor who is knowledgeable and ethical and who has completed the work they promised in a timely manner. They policed the area after they finished. It is a huge relief to be able to call on someone we can trust to do the job right. Yes, we recommend Mr. Steck.
Description of Work: Removed bathroom closet and replaced with shelves. Cleaned gutters and replaced gutter leaf guards and removed algae/moss from barn roof. Pressure washed the house. Sealed asphalt driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,740

William S.
04/2009
5.0
egress windows
  + -1 more
My bathroom window blew out during a sudden storm burst in Feb of this year. Mr Steck and his son came out on the same day I called. He sealed off the window space leaving the room weathersealed and usable. He spent an hour and a half or so providing an estimate for all the work my sister and I are considering doing before selling the house we inherited from our parents. This service was provided at no extra charge. Once the window came in, he replaced it and offered to re-caulk the tub using calk that would not crack as the old cauk had. He completed the work promptly and left his work areas cleaner than they were before he arrived. I would heartily recommend him to any of my friends and neighbors.
Description of Work: Sealed off storm damaged window space on the day I called. Installed a custom made dual pane energy star window as soon as it arrived. Re-caulked the bathtub. Reminded me to check out possible tax advantages before filing 2009 taxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kirsten P.
03/2009
5.0
remodeling
  + -1 more
The entire process went very well and as expected. The staff was pleasant and respectful. The job was a little larger than expected, but was taken care of promptly.
Description of Work: Patched a 5x5 area in my roof due to tree damage, cleaned gutters, replaced storm window, two shutters and small area with new siding. Removed and replaced bedroom ceiling as well as water damaged insulation. Patched small hole in bedroom wall, painted entire room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Charles S.
03/2009
5.0
siding
  + -1 more
Mark and his crews were courteous, prompt, efficient, and professional. The estimate was clear and reasonable. The crews arrived on schedule, worked efficiently and well, and they left the work site in good shape. They accommodated the work schedule to our schedule, a real plus as both my wife and I work. Mark used three crews--one crew for the outside work, a second crew for the drywall repair, and a third crew for the painting. Each foreman reviewed the work with us and gave us the opportunity for questions and comments. All-in-all, it was a very positive experience...We have other work pending an estimate.
Description of Work: The work entailed siding (repair/replacement of soffits, replacement of outside lighting, and repair of a water-damaged inside wall (including drywall and painting)).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Suheng C.
03/2009
5.0
remodeling
  + -1 more
Mark is very knowledgeable and experienced in all aspects of building and remodeling, inside and outside. He offered valuable suggestions and most importantly the work was done well.
Description of Work: I used custom renovation for 3 different jobs so far: 1. screw down sub-floor to joist to address squeaking floor; 2. install 2 power foundation vents and associating electrical work, 1 passive foundation vent and reroute dryer vent; 3. install joist hangers and miscellaneous work in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Laura C.
03/2009
5.0
drywall
  + -1 more
A portion of our family room ceiling caved in (slowly) after a pipe froze and burst during a cold snap. Custom Renovations was able to come out the day we called and give us an estimate on fixing the ceiling. They were able to perform the work about four days later, which we appreciated as we were not enjoying the smell of insulation circulating through the house. A crew of two did a very nice job fixing the ceiling and replacing the insulation and the owner, Mark Steck, personally did a good job of matching our 'cottage cheese' textured ceiling. All work was completed in one day. Was impressed with the plastic sheeting used to contain mess during the repairs. $190 of cost was for a second repair done at the same time of an approximately 2' x 2' hole in the drywall behind our washing machine. Overall was left feeling reassured and grateful that there are kind and capable people in the world like Mr. Steck and his crew who are able to fix a minor catastrophe such as this as if it were no trouble at all.
Description of Work: Removed portion of drywall ceiling damaged by water leak. Replaced damaged insulation. Installed new drywall and finished smooth; installed ceiling texture to match existing. Also replaced damaged drywall in laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,165

Susan F F.
03/2009
5.0
remodeling, home remodeling
  + 0 more
I want to remodel my 50+ year old kitchen. Custom Renovations came in and doubled the size of my kitchen by building an addition to the back of my house. This will also increase the size of my living/dining area. The addition also required the installation of a wall of new windows. They were prompt, friendly and helpful the whole time. I've used this company repeatedly and they always do a wonderful job.
Description of Work: Built an addition to my house, increasing the size of my kitchen and living/dining area, which required reconfiguring the sewer pipe in my garage, digging a trench in the backyard, installing a drainage grate in front of my garage and replacing much concrete. They also built a gabled roof over the front entry porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46,000

tara S.
02/2009
5.0
remodeling
  + -1 more
Everything was done as promised and it looks great!
Description of Work: Kitchen remodel including; plumbing, cabinets, window, door install, siding replaced, ice maker, flooring. Also did attic work, lighting in living room, plumbing, flood lights, gable siding and installed insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

tara S.
02/2009
5.0
home remodeling
  + -1 more
The team came in on short notice and did a fantastic job. The bathroom looks great!
Description of Work: Remodeled my bathroom. Installed tub, tile floor, drywall and vent system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Markus I.
02/2009
5.0
interior painters
  + -1 more
Everything was great... excellent attention to detail, made sure we were completely happy -- even put on a new doorknob and cut a new shelf for our closet!
Description of Work: Painted a bedroom, including trim, a door, and a closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Em Turner C.
02/2009
5.0
It went well. Mark was unfailingly courteous and helpful, did excellent work.
Description of Work: Contractor repaired a hole in my ceiling from water damage, replaced drywall, repainted, re-tarred the roof, installed two windows and a sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Olen R.
01/2009
5.0
doors
  + -1 more
The project went very well over all. The door looks as if it has been there since the home was built.
Description of Work: I had a door installed where there was no opening. The brick was cut, electrical moved and a french patio door installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

K A.
01/2009
5.0
decks, drywall, gutter repair, roofing, woodworking, ceiling fans
  + 4 more
They were prompt, pleasant and courteous. They cleaned up all roof waste including nails, even doing multiple sweeps to remove any stray nails from the work area. Everything was left in neat stacks at the end of each day s work. The old gutters were taken away. A miscommunication about work expected and work completed was promptly rectified. I felt they went above and beyond what was expected even doing an excellent job repairing a damaged window frame and replacing some rotted fascia board. Every aspect of their work was done well. I would use this company again in a heartbeat!
Description of Work: I had a roof with serious leaks entirely replaced with 3-dimensional roof shingles and a rubber mat on a flat portion, new gutters hung, and drywall installed for the ceiling of one bathroom. Small areas in a second bathroom were patched and a bathroom venting fan installed. An additional foot or so of gable was added to the front porch changing the entire look of the home for the better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Susan F F.
01/2009
5.0
garage doors, gutter repair, lighting, remodeling, siding
  + 3 more
I called Mark Steck because I wanted to replace my years old painted siding with vinyl. We chose a color and he suggested a unique contrasting color and shape for the gable ends of the house. The old siding was removed and the new siding was installed amidst much rain and wind. They worked very hard and did a great job. Then the soffets, gutters, shutters, garage doors, and lights were all installed in good time. I am so pleased; it's like I have a new house!
Description of Work: Custom Renovations Company, contact Mark Steck, removed my old wood siding, installed new vinyl siding, soffit material, new gutters, shutters, garage door and flood lights. The work was done on time; the quality of the work is excellent. I recommend this company very highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Laura M.
01/2009
5.0
remodeling
  + -1 more
Big project that was very successful. We are happy with all of the work that was done, and have plans for more renovations in the future. Contractor always arrived on time, was careful not to damage anything, and cleaned up (vacuumed) every day!
Description of Work: Added 2 bathrooms, moved laundry room, extensive plumbing, electrical and tile work, drywall repair, painted 2 story family room, hung light fixtures, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Laura M.
01/2009
5.0
replacement windows, doors
  + 0 more
Project involved installing french doors where a double window once was. Window and brick had to be removed to fit door. Also, removed 2 doors and replaced with shorter windows. Brick had to be laid under window.
Description of Work: Added french door where windows once were. Eliminated 2 doors and put in windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Em Turner C.
09/2008
5.0
drywall, replacement windows, doors
  + 1 more
he seems really intelligent, he is a neat and clean worker. The work he has done so far is great. he has been really flexible with my schedule and my needs.
Description of Work: He is fixing a hole in my ceiling and he is going to do my windows and he is going to replace my sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Roofing,
Gutters,
Electrical,
Decks and Porches,
Doors,
Drywall,
Kitchen and Bath Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Siding,
Interior Painting

FAQ

Custom Renovations Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Custom Renovations Co accepts the following forms of payment: Check
Yes, Custom Renovations Co offers free project estimates.
No, Custom Renovations Co does not offer eco-friendly accreditations.
No, Custom Renovations Co does not offer a senior discount.
Yes, Custom Renovations Co offers emergency services.
Yes, Custom Renovations Co offers warranties.
Custom Renovations Co offers the following services: Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring
We probably do it, just ask.

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM