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Custom Renovations Co

General Remodeling, Roofing, Gutters,

About us

Award winning company in business since 1981. We do custom interior and exterior renovations and additions. We also do all types of roofing and siding. We take pride in our work and your satisfaction.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring

Services we don't offer

We probably do it, just ask.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.8500 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 401-425 of 500 reviews

Susan F F.
05/2010
5.0
ceramic tile, drywall, flooring contractor, lighting, plumbing, remodeling, basement waterproofing, woodworking, ceiling fans, home remodeling, interior painters, doors
  + 10 more
The renovation of my master bedroom and bath as well as another bedroom. went very well. Everything in the house was circa 1950 so the work was needed. My master bedroom was too small, so they took down the wall to another bedroom and now I have a lovely big room. I also have a walk in closet which I never had before. I also have a much safer stairway - the old one was too steep. All the work was done carefully and professionally. I've used this company before and they always do a wonderful job.
Description of Work: Painted hallway bathroom, two bedrooms. Put hardwood flooring throughout. Installed two ceiling fans and additional lighting. Moved a closet. Built a walkin closet and linen closet. Installed jet tub, toilet, vanity and mirrored cabinet. Mounted tv and media shelf on wall. Tiled bathroom floor and walls. Hung window blinds. Installed crown molding. Finished basement room with tile floor and large triple closet. Built new stairway and railing. Installed new lighting and crown molding. Textured walls. Removed old brick planters. New wiring throughout house as well as cable. Removed wall making two rooms into one. Replaced all my doors. Waterproofed my basement walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Pat W.
05/2010
5.0
handyman service, roofing
  + 0 more
Owner visited and made an estimate. Saved me a lot of money. He did not try to rip me off. Professional, honest. Will use again.
Description of Work: A branch came through my roof. They replaced decking and shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Laura K.
03/2010
5.0
electrician, insulation, remodeling
  + 1 more
The entire process was excellent. I called and left a message for the owner, Mark, and he called me back within 24 hours and set up an estimate appointment. I originally called for just attic insulation but discovered during the estimate meeting that his company could install attic stairs where we had none, move some wiring, and floor our attic. The estimate was right in our ballpark so we scheduled the work. The workers were on time; courteous; cleaned up and the work was done within a two day time frame. Mark checked the work and verified our satisfaction before accepting final payment. We will be using this company again in the future. This company, as we learned, can do all sorts of jobs so be sure to ask them about anything you are considering having done.
Description of Work: Installed attic stairs; insulated entire attic including over garage area ; moved wiring and installed junction boxes; installed flooring in attic over garage for storage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Darin B.
03/2010
5.0
countertops, remodeling
  + 0 more
Great! I called Mark for an estimate and he came when he said he would come...was right on time. He got right back to us with an estimate and after consulting with a couple of different companies, we decided, based on price and customer service, that we would go with Custom Renovations. They were great! They came when they were scheduled to come, were very professional and worked very neatly. They took out our old sink and faucet along with the countertops that Mark picked up himself after I picked out a swatch I liked and kept our floors covered as they worked. They did a great job and were very thorough. They also hauled our old countertops off. They were great and we would definitely use them again! I can't say enough good things about them! Our kitchen looks great and we are so pleased with Custom Renovations!
Description of Work: We had our kitchen countertops replaced as well as our kitchen sink and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Chris L.
03/2010
5.0
drywall, electrician, lighting, remodeling, woodworking
  + 3 more
I consulted Mark Steck's Custom Renovations Company because my house needed lots of updating, repairs, and improvements in preparation for putting it on the market within the next year; plus bringing the garage up to code by putting the fire code drywall on the unfinished ceiling. Mark made great suggestions and helped me achieve the look I wanted within my budget. He broke down the estimates, item by item, so that I could prioritize and choose which things to approve. Then while the work was being done... there were so many things that are just part of what they do - things that were delightful, unexpected additions. You may find a cheaper estimate, but you won't find anyone with better attention to details and finishing touches. Mark's crew are dedicated, hardworking guys whose motto is, "Do it right the first time and you won't have to do it again later." As a result of that over-riding work ethic, everything is awesome (I'm still trying to take it all in), I'm a satisfied customer, and everyone ends up happy! When I made my final payment I had absolutely no regrets or second guesses, and I'm soooo glad that I selected this company over others that I considered. They are worth the wait!
Description of Work: In the house: built a walk-in closet in the master bedroom with shelving and light; added electrical and cable outlets outside the closet; closed up an unnecessary door between two rooms, bringing the drywall to paint stage; built a pocket door in one room; replaced eleven interior "old 80's" brown stained doors with pre-hung six panel doors and installed hardware; replaced casing on all doors in the house with matching trim; replaced all baseboards in the house to match the doors; installed crown molding in four bedrooms, two bathrooms and the hallway upstairs; replaced the entrance door between the house and garage with a pre-hung steel entry door and installed lock set; created a beautiful, floor to ceiling built in bookcase in the living room where there was a large cold air return that was no longer in use; repaired all dings, cracks, and holes in all the drywall (from picture hangers, drapery rods, etc.) in all rooms, in preparation for painting; and repaired several places in the tectured ceilings where nails had popped during prior work in the attic and on the roof. In the garage: Installed 5/8" fire code drywall to ceiling of the garage after re-routing the tubing for the built-in vacuum, and framing to conceal all plumbing and electrical; installed drywall to a masonry wall; finished off around two windows and applied trim; repaired/finished all previously incomplete drywall on walls of garage and brought all to paint stage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,812

PAULA T.
03/2010
5.0
awnings
  + -1 more
They were prompt in getting here and they finished the job very efficiently. It only took them an hour and they were very professional. They are licensed bonded and insured and their motto is one call does it all.
Description of Work: My awning got torn during a storm and they came to repair it for me. The rails were bent and it was torn off of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wanda W.
03/2010
3.0
remodeling, pressure washing
  + 0 more
The estimates were very high. I felt like I was being mistaken for a novice who wouldn't know better and he was trying to make a killing off me.
Description of Work: I got estimates to do several jobs. The pressure washing of the house/deck/porches and driveway was two to three times what I expected (I've had it done before with another company). I had it done for a third the price by a new company and was very pleased with the work. I have had an estimate and scheduled the other jobs and the price savings are similar.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Custom Renovations Co
In response to this report, I would like to say that my estimates are competitive when you consider the following facts: 1. My costs will be higher than the "truck and ladder" contractors that are out there not abiding by the laws and codes. My company and workers are fully insured, licensed and bonded. The costs are high to operate an accountable construction business by the rules. 2. I have these insurances in place for my protection, as well as yours. The consumer should always seek insurance certificates from the contractor as well as a copy of the contractor license. I have read and heard of the horror stories of the mistakes that have been made by contractors that are uninsured and unlicensed that have lead to the loss of one's home.

Raymond L.
02/2010
5.0
remodeling
  + -1 more
They were very professional from estimate to completion. The total time of the project from start to finish was about six hours.
Description of Work: CRC installed a basement dryer vent through the brick exterior and enclosed vent pipe with soffit and eclosed with drywall and finished to smooth for paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$855

Heather O.
02/2010
5.0
electrician, remodeling
  + 0 more
The gents at Custom Renovations are top notch. And as such, they are in demand so make sure you plan way ahead to get their time. I gave them a B on price not because their pricing is bad (not at all) but because it is comparable to other quotes I received. They are defintely a value, and will go the extra step on the job. I would definitely use them again!
Description of Work: Hard wiring electric service to induction cooktop and new breakers. Troubleshooting existing wiring and sorting out low voltage issues. Investigating how to move refrigerator onto its own circuit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

A. J. W.
02/2010
5.0
electrician, gutter repair, lighting
  + 1 more
A very good experience. He came on time and met his time estimates exactly.
Description of Work: Leaky gutter was replaced with seamless guttering. Damaged wood awning and outdoor lighting replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

John B.
02/2010
4.0
roofing
  + -1 more
It took a couple of weeks for them to get someone out there to make the repair. I can't fault them for that too much though because the same heavy winds that damaged my garage panel also caused a lot of damage to other properties in the area. I have no doubt that they were pretty busy as a result of the storm. When they finally got someone out there, he competently replaced the roof panel. I have no complaints.
Description of Work: Wind damaged a metal roofing panel on the garage. The single panel was replaced by this vender

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$235

Keri J.
01/2010
5.0
decks, gutter cleaning, gutter repair, handyman service, remodeling
  + 3 more
Great communications, Commited service. Arrived on time and did a great job. I really enjoyed the estimate session and truly commend the workers who performed focused and capable work. I look forward to working with them again. 1st class.
Description of Work: Cleaned and repaired gutters drains and moldings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Nancy B.
01/2010
5.0
remodeling, home remodeling
  + 0 more
Could not have gone more smoothly. Excellent company with stellar employees. Took extra care not to leave a mess in the work area. Very dependable, trustworthy, and polite. CUSTOM RENOVATIONS TAKES PRIDE IN THEIR WORK..
Description of Work: Addition of master bath in 1950's house. Everything from footers to roofing. Custom tile work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Mary H. J.
12/2009
5.0
custom cabinets, ceramic tile, countertops, decks, electrician, egress windows, gutter cleaning, gutter repair, handyman service, insulation, lighting, masonry, plumbing, remodeling, siding, replacement windows, deck cleaning, pressure washing, woodworking, ceiling fans, home remodeling, house painters, doors
  + 21 more
Owner, Mark Steck, visited site. Did a detailed and professional estimate on each item that we discussed for renovation or repair. Labor and materials estimated separately, work areas, item by item.....so that owner can eliminate or change their minds, deleting an item without affecting the other items. Mark works with his clients, wanting to understand their needs and budgets. Offered copies of his licenses. Had insurance co. send copies of his current insurance policies. When the workmen began work, they were very efficient, always on time, knew their jobs and went straight to work. Some days we had seven men, other days only a few. Had their assignments and worked well together. Good equipment and supervision. We were flexible in our demands for their time, as we are retired and easy going on schedule. We are impressed with the care taken with each detail. So precise and well done. Our old home looks nice outside and the inside work is beautiful. Will probably have Mark look at some more jobs here next summer. Always something that needs doing.
Description of Work: Work was done on this almost 60 yr. old house. Renovations included removing wall of windows and installing French doors and windows, trim, repairs to panelled walls and refinishing floors in bedroom. Bath totally redesigned, tub removed and replaced with custom designed large shower stall with new window, all hand tiled and finished with seat and custom shelves. Hand made vanity cabinetry, new countertop, Numerous repairs to closet doors and staining of several interior doors. Excellent woodworking skills. As for the exterior of the house and surroundings, good job of total painting with three different tones of paint. Also, added vinyl shakes to gable ends of house and carport. Trimmed out with great care and skill. Looks great. New concrete paatio and sidewalk. Brick work was also done satisfactorily and ironwork painted. Slate terrace repaired. Two outside doors were made as replacements for bad ones....very nicely done. Electrical work, plumbing, painting, window glazing and trimming out. Pressure washing where needed. Crew swept up each evening and were pleasant and very helpful to owners. Trash hauled off often. So many other jobs done......3 toilets replaced, one small bathroom has new flooring, baseboards, shower repaired. think they can do almost any job you could think of!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Nancy B.
12/2009
5.0
custom cabinets, ceramic tile, drywall, electrician, lighting, plumbing, replacement windows, home remodeling, interior painters
  + 7 more
After obtaining three estimates, we went with Mark Steck because of his professional demeanor. He communicated well with us and kept us apprised of what was going to happen each day. The amount of tile needed for the project was miscalculated (not Mark's fault) and Mark worked with the the tile store and got the situation straightened out. Initially, the granite company was going to do the installation, however, we changed companies during the remodel and Mark picked up the granite and installed it. Additionally, we had planned on painting the walls ourselves in order to save money and Mark offered to not only do the painting but he also provided the paint at no charge. We had looked at vanities at the "big box" stores, but Mark was able to build one exactly as we wanted for $200 less. Mark's professionalism and high standards are the reasons we highly recommend him and why we will hire him again.
Description of Work: The hall bathroom was gutted except for the bathtub. A window above the tub was replaced with a block window, the floor was repaired (rotting boards) and tiled on the diagonal, the tub area extending through the vanity area was also tiled and the remaining walls were painted. All fixtures were replaced, a new fan/light/heater was installed in the ceiling, a vanity light was installed and a new Shaker style vanity was built and installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Donna D.
12/2009
5.0
remodeling
  + -1 more
I am very thankful that we found Mark Steck and his company, Custom Renovations Company. I originally called him to make a new stove fit into a space that seemed to be too small. Mark came by to look at the problem on the same day I called him. As it turns out, the stove did fit and Mark was able to move it into the space (something the delivery people were not able to do). We also asked him for advice on making a new refrigerator fit under an existing cabinet. We wanted to just tear down the cabinet. However, Mark and his crew came back the following day and raised the cabinet. The work looks great! He and his crew did an excellent job. Mark wants the work done right and goes to great lengths to make sure it is. We were so pleased, we called him again when we needed a new range hood installed. Mark worked above and beyond our expectations. He stayed until the job was complete and done correctly. Thanks to him, our kitchen looks great! Mark and his crew are hardworking, honest, and even more of a perfectionist than I am! He is conscientious and goes out of his way to get the job done. I have recommended him to co-workers, friends, and family and would not hesitate to recommend him to anyone. I really appreciated his promptness in completing the work and will be calling on him again.
Description of Work: Moved stove into place. Raised cabinet above refrigerator. Installed range hood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shawn P.
11/2009
5.0
home remodeling
  + -1 more
They were great. They responded very promptly. The man who came out was very interested in how I wanted the work done. He had a good sense of style and he helped me out. He kind of designed some things. I give them all A?s for the service.
Description of Work: Custom Renovations Co. gave me an estimate on a bathroom remodel.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura M.
11/2009
5.0
remodeling, home remodeling, interior painters
  + 1 more
Great experience. Clean up each day after working. Professional and honest.
Description of Work: Estensive painting of walls as well as stair rails, risers, and trim. Tile work also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

DIANE W.
10/2009
5.0
roofing
  + -1 more
It was a very good experience. We are going to be using them again for a much larger job.
Description of Work: Custom Renovations Co cleaned the roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JANET H.
10/2009
5.0
roofing
  + -1 more
They did a great job. They were polite and punctual, and they did a good job as far as I can tell. I was happy with them and would use them again.
Description of Work: They did some roof repair and drywall repair for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,245

Russell G.
10/2009
5.0
remodeling
  + -1 more
Everything went well, and they did extactly what they said they would do. They actually gave us two quotes with different projects for two different budgets. We decided not to spend that much, but we would consider them in the future.
Description of Work: He gave me a quote for a remodeling job.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

S M.
10/2009
5.0
decks, drywall, remodeling, siding, woodworking, house painters
  + 4 more
Mark Steck came to my home and worked up an estimate. Mark personally fixed the water damaged area in the garage. Great quality work and very nice drywall finishing. 3 men on his crew did most of the rest of the work with Mark overseeing their work. They were all nice guys; easy to have around and took care in their work. I was pleased with the quality of work. For this project I wanted to use a special environmentally friendly stain that I had to special order from out of town. I provided the stain for the project for this reason. Mark and his crew were very willing to work with me on this and other eco-friendly preferences I had for the work. It was somewhat experimental and I was very happy with their willingness to adapt to my preferences. A major plus for me was that Mark had good familiarity with eco-friendly and low toxicity products; and was happy to use them. Overall, I am pleased with the finished work and I would hire this company again.
Description of Work: Replaced cedar siding on front, one side and upper level roof area of home. Stained new siding on all four sides. Stained and replaced other exterior cedar boards as needed. Stained and replaced porch railing and supports. Stained existing siding on back of home and chimney enclosure. Caulked siding joins on new siding and as needed elsewhere. Replaced interior area of water damaged supports and drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,882

Mike J.
10/2009
5.0
drywall
  + -1 more
These guys are absolutely fantastic. Mark sent a crew out every day until the job was done. They would should up at 7:50 and wait until 8am, then knock on the door. They would already be laying on mud by 8:05. They worked until 5 or 5:30. This was every day until the job was completed. Mark and the men on his crew were very professional, easy to work with, and super knowledgeable. I highly recommend this company to anyone, and will definitely hire them in the future for more drywall jobs.
Description of Work: CRC mudded and sanded drywall I had already hung.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steve P.
09/2009
5.0
lighting, plumbing, remodeling, ceiling fans, interior painters
  + 3 more
Mark gave a free estimate, base on my specific requests. After looking at my budget and the quotes, I revised the jobs I would do myself vs. those I wanted him to do. He came back with a very reasonable plan which I accepted. He proceeded to work around me and some other contracted workers to knock out the work in an acceptable time period, even though it was clear that he was very busy. After it was finished, I found a couple more things I wanted him to do, which he quickly accomplished.
Description of Work: Mark and his crew(s) performed many renovations/repairs as part of my overall home renovation project. This included painting some high areas, installing ceiling fans and lighting, demoing an old fluorescent light "box" and replacing it with pendant lighting, several plumbing installations, running a gas line to kitchen and replacing electric cooktop with gas, caulking external windows. He also replaced some bathroom mirrors, did some exterior cleaning and stain removal and a few more that I can't remember. The list probably ended up being 20-25 specific tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Allison C.
08/2009
5.0
remodeling
  + -1 more
It went very well. He pulled out the old frame and completely built a fram that fit the area and built a new threshhold so rain would not come in under the door. He put trim around the garage door and painted the new door, frame and trim.
Description of Work: Replaced an exterior door that needed a new frame and custom size door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Roofing,
Gutters,
Electrical,
Decks and Porches,
Doors,
Drywall,
Kitchen and Bath Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Siding,
Interior Painting

FAQ

Custom Renovations Co is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Custom Renovations Co accepts the following forms of payment: Check
Yes, Custom Renovations Co offers free project estimates.
No, Custom Renovations Co does not offer eco-friendly accreditations.
No, Custom Renovations Co does not offer a senior discount.
Yes, Custom Renovations Co offers emergency services.
Yes, Custom Renovations Co offers warranties.
Custom Renovations Co offers the following services: Renovations - Additions, Electrical, Gutters, Lighting, Kitchens, Bathrooms, Decks, & Flooring
We probably do it, just ask.

Contact information

PO Box 5228, Knoxville, TN 37928

http://www.customrenovationscompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM