Custom Renovations Co

I work for a property management company and have relied on Mark's service many times. He shows up when he says he will, he completes the job well, and he does so at a fair price. We will continue to use him.

All work was well done. Did good investigation of wet drywall, rather than just repair. Found poorly done flashing on recent rooking job.

I had an emergency roof leak but never got a call back!

Excellent! Mark and his crew were true professionals.

Mark's team did a great job on the roof. He came out the same day I called and a gave a very detailed estimate. He explained the materials being used and pointed out they were above the typical. This allowed him to offer a better warranty. We scheduled the work and within a week the materials were delivered and the work was done. In addition I had him add a vent and gutter hangers. The additional cost was very reasonable. During the tear off they noticed some damage to a sheet of plywood. They replaced it for no additional cost. Overall I was very pleased with his crew. They worked long days to get the job done as quickly as possible. I would use them again without hesitation.

This was a siding job but not just a siding job. Windows had been replaced three years ago with the wrong kind of windows. Trim had been put up on the inside, facings, etc. This was a install new windows, replace/fix trim on interior, then install new vinyl siding, cover facia and install soffits, gutters and down spouts. Mark Steck totally "got" that this wasn't just a siding job. He went over and above to acquire the needed materials, and make sure the job was done right. His lead man, Robert was always professional and informative and kept me up to speed and assured me that all would go well. I would hire Custom Renovations again and may soon as I am buying a house in Oak Ridge soon. You can hire this company with full confidence that the job will be done right, and you will be kept informed about progress, any problem issues, etc.

Nice job. I wish the original work was done the same way. High quality materials used for the repair.

From the first board being torn out, to the last nail being place in the new deck, the Custom Renovations team and Mark (owner) were phenomenal. They took 2 days to complete the job and work tirelessly to make sure every detail was taken care of. They also added a new staircase, which looks great. The hand rails they added around the deck were beautiful and I have had many people comment how great the entire deck looks, and that it was apparent that close attention was done to every detail. To top it off, after they finished the job and were waiting to paint my gable at the front of my house, I had backed my truck up to unload river rock to place around the perimeter of my new deck, the workers kindly came over and unloaded my entire truck for me (this was not part of paid job), they just volunteered to do it. You would be crazy to go with anyone else, Custom Renovations Company will be doing any future jobs for me.

I must admit I was a little reluctant at first to even contact Custom Renovation Company at first because they didn't have "Roofing" in their company name, but the enormous amounts of positive comments on Angie's list that this company received in regards to roofing projects pushed me to at least allow them to give me an estimate. Mark (the owner) was my first estimate for my roofing job, and he sold me from the get go. He was very laid back, not pushy at all (as opposed to other estimates), did not try to sell me on unnecessary work on my roof, and was very patient and answered all my questions. I called him multiple times before I decided to give him my business and he was always very responsive in answering questions. From the moment the crew arrived, they went to work with a business like mind set and went about tearing down the old roof. They took 2 days to finish the job, which was surprising to me since it took another company 4 days to do my fathers roof last year. We have the same model house, and same roof layout, so I was amazed at how quickly they finished the job. In addition, I have yet to find any remnants of them every even tearing off an old roof (nails, shingles, etc.) and my father had to call his contractor back last year because they did such a poor job on clean up. The entire job was professional from the get-go and I couldn't be happier with the job that was performed. They did a fantastic job and I wouldn't hesitate to recommend them to my closest friends. I will definitely be calling them back for future jobs at my house.

Mark did my roof several years ago and its also great. They delivered all materials and then I changed my mind as to roof color. He had all roof tiles picked up and re-delivered the new ones I wanted at no extra charge. Very good customer service.

They did a great job and quick to respond.

The work was excellent, it looks fantastic. The job was done in about a day and a half, and we are very happy with the results. We have before and after pictures here so you can see, it looks fantastic! Mark was very friendly and professional and his team were as well. We plan to hire them to remove the interior fireplace in another month or so, as well as installing gutter guards for us. I have a few other projects I wanted to do on the house in the next few years and will doubtless be hiring them for those as well. We couldn't be happier!

Really great. Mark and his team were really professional, and the work was done well -- and right. They did some nice finish work as well around the new skylights. Mark and the guys were great to deal with as well. Overall, it was a great experience and I'd recommend Mark and CRC to anyone.

The job went fantastic, it was an overcast day that day and when it started downpouring I honestly thought the job would get postponed. The team plowed through and the end result is absolutely amazing. I will be rehiring to tackle other extensive projects!!!

Great job making window casings fit properly, made baseboards look great along uneven floors. Very professional, highly recommend.

The job was efficiently completed in three days.

The Custom Renovations Co. did an excellent job on the roof replacement of my house. Mr. Steck gave a detailed quote, and arranged the job done fast. Their staff workers are professional, punctual, and polite. I am very satisfied.

Mark and his crew did a fantastic job replacing the roofing materials on a somewhat unique and complicated roof and they did it for a very competitive price. The roof has multiple slopes and a flat section at the crest requiring roofing material other than shingles. I had done my research before having Mark come out and give me an estimate, and knew I wanted architectural shingles on the sloped sections and EPDM (rubber) roofing on the flat section. The tear-off, reinstallation, and cleanup went very smoothly. From beginning to end it only took the crew 5 hours. They cleaned up so well, I didn't even find any nails in the driveway. Mark provided oversight and critical input during the installation. We've had several really bad storms with wind and hail since the new roof was installed and NO LEAKS!!! What a great job. I will definitely use CRC again for roofing and any of my remodeling needs.

The team was professional, efficient, and did a great job of clean up/disposal of old materials.

We have had Mark and his team three previous times and would use them again. We would have liked more of a plan for the process. There were some miscues and some work had to be redone. This added time. But, I Mark does stand by his work. I would add his crew is polite and pleasant to have in your home. Special note to fine trim work by a young man named Byron.

Completed very quickly with great results. Cleanup was perfect.

The work was completed to Mark's usual high standards. He kept me well informed of what the crew was doing and when they would be at my house. I am extremely pleased with how well this project went.

Very well done. Completed in one day.

Mark's crew showed up at 8 am as promised. Worked all day and finished leaving a clean area at 8 pm. All three stayed busy. Mark came out for estimate as promised and completed the job within a few days once I hired him to do the work.

Great. It turned out better than I expected. The attached pictures do not do it justice. I love the tile around the tub that goes to the ceiling, it makes the room look so much bigger. The trim around the wall looks so nice.